917 comments found.
My home page goes blank once I activate Woocommerce
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
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Hi, i wouldder your template and i consider to order 
But first I have some lots of questions to you:
Is it Ocean WP framework or your own?
Can I switch off or change preloader?
Is compatible with WPML? Polylang is quite expansive for e-commerce
SEO optimalization:
—-——-
Can I setup mobile header separatly?
Is your template support snippets Schema.org. eg. product on shop or aggregate rating on testimontials?
I can’t see any testimontials elements. Is there any ready or i must use elementor for it?Thx for your answear. Regards Tomek
Hi,
1. I don’t understand, please say clearly.
2. Yes, you can off or change your logo.
3. This theme is compatible with Polylang only now.
4. We can help you change the heading in blog list and single blog.
5. Yes, you can set up mobile header separatly.
6. We don’t support snippets Schema.org.
7. Please check the homepage again.
How can i resize the page header? Please support ASAP.
Hi,
Thank you for the five-star rating!
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I purchased the theme and install at my staging area. https://web.innobitsystems.com/
header and footer are working fine but the content area looking like missing css, please have a look into this on urgent basis..
My purchase passcode :
99614dbb-6c55-41a1-8fde-e7a7bbfc60f8
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Elementor update breaks theme:
AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Class ‘Elementor\\Scheme_Typography’ not found in /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor-gravity-forms/includes/gravity-form.php:551\nStack trace:\n#0 /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): Elementor\\Widget_Eael_Gravity_Form_Stand_Alone->_register_controls()\n#1 /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\\Controls_Stack->init_controls()\n#2 /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\\Controls_Stack->get_stack()\n#3 /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\\Widget_Base->get_stack()\n#4 /var/www/vhosts/mimirtechnologies.com/httpdocs/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\\Controls_Sta…’, referer: https://mimirtechnologies.com/
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, While working on the headers and footers (editing them, adding our logo, etc) do we need to do this one by one for each page do we have or is there somewhere a place we can click or something we can do that would apply the same header and footer for all the pages in our draft ?
Thank you
Hi,
Yes, you can edit the header layout and footer layout for all sites.
Please read more our documentation online: http://oceanthemes.net/docs/engitech/1-header-content/ and http://oceanthemes.net/docs/engitech/footer-content/
Thank you for your interest in our theme!
Hi, we’re having a sudden issue. Have been able to duplicate the issue so we are sure of where it’s happening but don’t know how to fix it. We can’t add plugins, as in the option is not available while the theme is active (Engitech). We have to deactivate the theme first, then the option to add a plugin becomes available under another theme (random, anything but Engitech). This happened suddenly couple weeks ago and we’ve gone through different troubleshooting already. We know it’s not any of the plugins, but the theme itself. Have you seen this? Any ideas or fixes? Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, we are using the Engitech theme, however, PageSpeed is very low. so please provide some assistance with page speed issues.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Fonts are not loading into Elementor plugin unable to see sample text when we load demo site
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello! I would like to find out if it is possible to change the violet/purple colour at all blocks/footers with one click? I see only primary/Secondary colour scheme settings but is it possible to change colour to all blocks at the same time?
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
How to upload logo in this theme? I can’t see the logo option in the theme
Hi,
Please edit header template with Elementor page builder: http://oceanthemes.net/docs/engitech/1-header-content/
Thank you!
kindly help me upload my templated bought at enavato
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hola Instale el tema y lo personalice, sin embargo, he intentado hacer cambios, instalar plugins y poder realizar funciones de administrador, y no le lo permite, necesito saber si es un error de la plantilla o bien si tengo que hacer alguna actualización adicional para poder hacer cambios.
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
p/s: please write English.
Thanks.
Hi,
When opening links and pages for the first time, the page structure is broken.
Page Header and content is broken. When i using ctrl+f5 then is normal.
How can i fix it ?
https://www.isac.com.tr/Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
https://www.isac.com.tr/You can see loading of our logo and product is very late.
https://www.isac.com.tr/urun-kategorileri/fotoelektrik-sensorler/Also, you can see late loading. What we can do?
Hi,
Sorry, you need to have a license or renew support from Themeforest to get the support.
Thanks.
I wanted to install the cybersecurity theme but it doesn’t upload to wordpress, is there an fix or am i doing something wrong?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Dear sirs, when I try to modify “about us” page or other page that not are homepage with elementor I’ve a problem. Elementor doesn’t load and it suggest to me to activate the “safe mode” but it doesn’t work also in that mode. How I can solve? best
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
we have some issue with the web site view. Can you please check www.onikron.com Thanks.
Kind regards, Bojana
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, my website crashed and I am getting critical errors. After contacting my hosting provider, they said that the “engitech” theme was causing the issue. Please help out.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I purchased a theme but I didn’t find the key for elementor pro activation. Please help me with this.
Thank you
Hi,
Sorry, our theme does not include the license for the Elementor pro. Using Elementor Page Builder Free Plugins (Elementor Pro is not required): https://wordpress.org/plugins/elementor/
Thank you!