5515 comments found.
I cannot select the final reservation date in the checkout field. I can only select the reservation date from the checkin field. Solution?
Hi ocanos, Thank you for the message. The calendar selection for both check-in and check-out is done from the calendar that opens as you click on either field https://prnt.sc/IGi9ztItLlfS – https://prnt.sc/GsAV3AnSh3zm The calendar will close as you select both dates.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello, pre-sale question because it is not clear in the theme details : any gateway plugin for woocommerce should work ? Like https://fr.wordpress.org/plugins/payplug/ or https://fr.wordpress.org/plugins/woocommerce-gateway-stripe/ ect…
Thx. Best
Hello rilo, Thank you for the message. Any payment extension for WooCommerce will work – please see this video to understand how WooCommerce is setup and what is does https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Nicely done ! Thx. Perfect !
Thank you for the follow up.
Hello, I own your theme, but I just did an update and now my header on my homepage is gone, the search for a rental and the background image, anything I can do to fix it? www.suitehub.io . thank you
Oh no, now I realized I havent updated the theme in a long time I updated and all my properties are gone over 400, I don’t know what to do, i messed up..
and it says Forced Dev Mode Off Enabled, and I cant seem to click the my account area, sorry to bug you and thank you for your continued help
Hi jayevans123, Thank you for the comment
For the 1st comment – I see header image. I think the issue was from not activating or updating core plugin – help to double check this part – https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/
For the search position – if you have it set in theme options but does not display – uncheck this option – https://prnt.sc/lEYIaEYhdmIT
Properties are loaded from WpRentals Core plugin. Please make sure the plugin is activated as in the help.
The last one, I do not recognize. Maybe it is caching.
You can open a ticket in our support to check the wp-admin backend after the theme update. I will help get access – please send a message here https://themeforest.net/user/wpestate
Thank you
You guys and/or girls are ROCK STARS! Thank you so much! Seriously I have been buying themes and building sites for like 15 years or more and your team is the absolute best at responding, being detailed and always finding a way to help me solve any problems I find myself in. Thank you a million and I wish you all the very best!
Hello jayevans123, Thank you so much for the beautiful feedback! And I am really happy you solved all the update questions from the comment. Take care
Hello i need a theme that can be use for some individual real states websites. Is that okay or i must only use the theme in one installation?
Hi, Thank you for the message. Each license can be used only on 1 domain but it is a lifetime license (you do not renew it). There is no licensing for multiple domain on Envato. Thank you
Had an email from Google saying the Google Map in non compliant with the Google Maps Platform Terms of Service.
“In particular, your application violates Section 3.2.2(b) of the terms, which requires developers to “display all attribution that (i) Google provides through the Services (including branding, logos, and copyright and trademark notices); or (ii) is specified in the Maps Service Specific Terms.” In addition, developers are not allowed to “modify, obscure, or delete such attribution.”
Please update your application so that the [Google logo] on the map displayed in your application is clearly visible as required by the terms of service.”
Basically the map needs to show the Google logo.
Are you aware of this and do you have a quick fix?
Hi, Thank you for writing I am not aware of this I am afraid. And I do not understand the comment either. We do not hide anything intentional. And I checked quickly a page, we do have the logo https://prnt.sc/Xx2Or1-Wl035 – https://main.wprentals.org/properties/modern-spacious-villa/
Did they send some links where the logo does not show to check directly the links they verified?
Thank you
Another link with logo and name https://prnt.sc/TOx6_CX6xLC- – https://main.wprentals.org/action/entire-home/
Take another look at the link you provided, this time look at the Advanced Search Results –
https://main.wprentals.org/advanced-search/?search_location=spain&advanced_city=&advanced_area=&advanced_country=&property_admin_area=&check_in=&check_out=&adults_fvalue=0&childs_fvalue=0&infants_fvalue=0&guest_no=0&wpestate_regular_search_nonce=fe65b701b7&_wp_http_referer=%2Fproperties%2Fmodern-spacious-villa%2F&submit=Search
Don’t see any mention of Google on there?
Seems that if the browser is “full screen” the logo can be seen, but if your browser is not “full screen” especially on the height, the logo is cut off.
Hi, I checked as well. I can see the logo on large screen and you can reply to the email received with this screenshot if needed https://prnt.sc/0gJg_w4OKkNX https://main.wprentals.org/advanced-search/?search_location=&advanced_city=&advanced_area=&advanced_country=&property_admin_area=&check_in=&check_out=&adults_fvalue=0&childs_fvalue=0&infants_fvalue=0&guest_no=0&wpestate_regular_search_nonce=013914f61b&_wp_http_referer=%2F&submit=Search
I am not sure why it is hidden on smaller screen in half map, we do not hide it. I will check that further with our team.
Thank you
Hi, I am not sure if the email you got and the view on half map small screens are related. There is a styling setting that positions map for half. You can do this quick solution to change position
@media only screen and (min-width: 1024px){
.is_half_map #google_map_prop_list{
min-height: 400px;
}
}
We will check this for the next theme update as well.
Thank you
They sent a link that showed the half-map screen, but didn’t mention anything about the screen size they were viewing. Actually, I got the impression that it was something that had been picked up from their robot rather than a visual inspection.
The css seemed to work, if that’s what they were refferring to.
I’ll send them another mail confirming it’s been fixed and see what transpires.
Thanks for your help.
Thank you for the follow up. Please let me know if you need further help. Thank you
Hi, Thank you for the comment. This help will guide you to make the change in code – https://help.wprentals.org/article/technical-change-the-map-radius-circle-color/ Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
RTL Supported ?
Hi, Thank you for the message. We do not have RTL support for WpRentals theme. Thank you
hello, is it possible to set these two features? 1) The owner pays to advertise their rental house, but without indicating an availability calendar. That is, I am interested that the announcement is without availability calendar, with the possibility for the user to contact only the owner to request availability, without a search for dates on the site … 2) Furthermore, the advertisement remains visible for a period established by the package purchased by the owner (eg: 30 days). At the end of the period, the ad disappears from the site, but remains available on the dashboard of the owner who can choose to pay to publish it again THANK YOU
Hello Franx80, Thank you for the comment.
Regarding question 1 -
You can manage search and remove availability
You can turn off booking and replace with a contact form that takes the messages to owner email. The option is global and it is showcased in this demo – https://santorini.wprentals.org/properties/beautiful-cabin-simple-price/
Regarding question 2
If you enabled membership based submission, users can add listings after they buy a membership that allows them to have a specific number of included listings (this number is set by admin for each package)
User buys the package and it has an expiration date (set by admin as well)
He publishes a listing and while his membership does not expire listing does not expire.
When membership expires – listing expires. it is removed from published properties but remains in user account (and admin can see it too)
When user has a new active subscription he can send the listing to be republished.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Question 1 -> OK thanks!. Question 2 -> In your features list, I find “Or Pay per Listing option with extra fee to make listing featured for listing submission”, in this case is it possible to set an expiration for the listing?
Hello, Thank you for the follow up. Pay per listing does not have expiration. It is a one time payment system.
Thank you
Hi guys,
is it possible somehow properties owners to charge the customers outside of the system? As i dont want the admin to take any money at all?
i need to find away so properties owners can get the payment direct somehow it could be manually but they owner should somehow to be able to make the invoice paid also.
Hi Anders, Thank you for the feedback. I will think about this idea, but I do not know how to be integrated. The current paid / not paid system is directly connected to admin payments. That cannot be changed. But we will see if we can add an extra status that only owner can manage – I am not sure yet. Thank you again for the feedback.
hi, thanks for understanding 
i hope you will look at this in the near future please..
Pre-purchase question:
Can reservations be synced with google calendar?
Hello, Thank you for the interest. Yes, you can use ical from google calendar to import – we have the help here for how to use ical feed https://help.wprentals.org/article/icalendar-import-export/
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hello, I want to buy your theme but first I want to ask is there option for visitor to request a booking without creating an account?
Hello, Thank you for the message. The account can be created on checkout if you use woo commerce, instant booking and a deposit is set for admin to receive (the account is always needed, but with woo commerce and instant booking it can be done automatically)
We have a demo here – https://demo1.wprentals.org/properties/condo-in-liberty-state-park/
If you need further information, please let me know.
Thank you
Thank you for your answer. I don’t want to use Woocommerce. I just want the customer to book without registering or logging in. Is this possible?
No, that is not possible. Registration is mandatory in order to save the renter information. Thank you
Did you enable booking without logging in?
Properties > Booking Options > Book Without Login ”’hot” https://demo1.wprentals.org/properties/condo-in-liberty-state-park/Hi, We do not have an option for booking without login
We have the option to pay with woo commerce and when instant booking is active, the login is done automatically as user uses check-out
That is what the demo shows.
Thank you
Instant booking will be enough for me. Thank you for your quick and descriptive responses.
Thank you! If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate Thank you, Anna
hi, i am thinking of using this but would like to know if there is an option to turn off booking? just to have it as a listing with links to other platforms?
Hello, Thank you for your interest.
You can add a redirect url for the book now button https://help.wprentals.org/article/add-a-redirect-url-instead-of-book-now-button/
And you can replace booking with a contact form (that is a global settings, for all properties)
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
I would like to use this theme in my next work. My client has several properties to rent in different locations. Some pre-purchase questions:
1- it is possible to insert new entries in the booking form: pets for example? How many additions can be made?
1.1- consequently it is possible to exclude some properties based on the filter created above?
2- I read that you have woocommerce as an integration to the payment, therefore with integrated paypal as a payment method. it is possible to make the payment ex. 30% upon confirmation 30% 1 week before and 40% balance in the structure?
3- it is possible to remove the registration logic as “host” and leave only the registration as “customer”. we are not interested in offering our site to other hosts and would like to remove this option altogether
4- is there a child theme?
Can these changes be made by me using your guides, through customer service, or do they have a separate cost?
Thank you
Sincerely
Hi, Thank you for the message.
1. We have extra booking options like this – https://help.wprentals.org/article/1-20-add-extra-options-in-booking-form/
2. The extra booking options are not search options.
3. The remaining balance cannot be forced. Payment always goes to site admin, not the owner.
Remaining balance stays optional. You can send reminders as owner, but the payment is not forced.
3. You can be single owner and all users who register have access to only part of the dashboard – https://help.wprentals.org/article/1-20-add-extra-options-in-booking-form/
4. Sure, but it is a basic child theme.
We can only help with the existing theme features, not customizations.
If you need further info or want to test our theme before you make a decision, please send a message from here https://themeforest.net/user/wpestate
Thank you
Hi, where i can translate “Where do you want to go ?”, i use Loco translate plugin and i translate it but it has not changed on the web.
Hi appdesigndev, Thank you for the message.
The label should translate with Loco.
Please make sure you translate in plugin and main theme
Please use our client support http://support.wpestate.org/ to send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hi! How to get same listing page as demo (https://demo1.wprentals.org/city/boston/) ? When I tried to change the ‘Type’ in Listing page design, nothing happens. Am I changing it from the correct settings?
Hi, Thank you for the comment. You must put Standard layout instead of half https://help.wprentals.org/wp-content/uploads/2017/03/taxonomy-page-half.png
And you can change the hero header media from here https://help.wprentals.org/wp-content/uploads/2017/03/taxonomy-1.png
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello. Can I use your theme to book a hotel room, apartments, excursions, tours, car rental? I need a complex. Is there a mobile app?
Hello, The theme cannot be used for hotel booking. We have not used car rental either. We did not create rent experienced features either. The theme cannot be used for this type of project I am afraid.
Thank you
Pre-purchase question:
Do you have a hook/filter/action reference for the theme? Is it possible to filter labels for the “City Fee” as an example?
I’d also like to be able to add custom fees so if there is a way to programmatically add those with a hook/action that would be great.
thank you
Hello exi, Thank you for the comment. We do not have hooks for city fee or other prices.
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
Thanks for your reply, do you have any guidance for developers? Developer docs perhaps?
Hi. No, we do not have any doc on this type of customization. Thank you
I want the guests to be 6 people per house maximum, and 2 extra people for an additional amount.
Hello, Thank you for the message. Please follow this help https://help.wprentals.org/article/how-to-work-with-extra-guest-option/ to set max extra guests with the guest separation enabled.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello, is it possible to create a custom buttom to triger the login modal? if yes, can you provide me the solution? Best regards
Hi, Thank you for the message. As shortcodes we have the login and register shortcodes – but we do not have a modal.
We have the 2 shortcodes in both bakery and elementor https://help.wprentals.org/article/login-register-shortcode/
If you have a 3rd arty shortcode that can be used as modal and can include these 2 shortcodes, it may work to create what you want.
I will add to wishlist your suggestion as well to be researched further.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access).
If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Please note that our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello. Could Agents provide translations (wpml option) in the submit form? I tried to find template with this feature but no one does not provide it…
Hi, Thank you for the message. I am afraid we do not have such an option in any of our themes. Thank you
