Discussion on Docy - Premium Documentation, Knowledge base & LMS WordPress Theme with Forum

Discussion on Docy - Premium Documentation, Knowledge base & LMS WordPress Theme with Forum

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Hi,

How can I add a changelog to a wedoc article/section?

Hi! Is it possible to disable blog from the search? And is it possible to disable header and footer? BR Kristofer

Hi,

Yes, possible. In this case you can follow this article .
Note: we didn’t try this way. Do it if you are familiar with PHP coding and WordPress development.

Thanks

Hi, I have a problem after updating the template. On the home page in bright mode, the page does not display properly—> https://prnt.sc/xZU2wveabjrD If you give me your IP address, I will give you access to the site pomoc.atomstore.pl

To get this issue fixed, set theme colors from Theme Settings > Color Scheme . Or you can set the colors to default by clicking on the Reset Section button from there https://prnt.sc/e8HgghWRqpQT

Thanks

Hi, can i create a forum site using this (Docy) Theme?

Yes, you can

Thanks for your quick reply.

About revisions? Since a software manual or docs go through lot of changes, do you have support to look into version history? I could not see the revision option in posts that are categorized as docs

I have checked that the post-revisions are working on our theme. See the screenshot here https://prnt.sc/MxLHlLAt7CEC

Thanks

Thanks, thats what I was looking for, but i do not see that. Anything that I missing, and can you help with it.. https://ibb.co/m4XW9ch

It’s not our theme issue. It’s WordPress default feature. You can try to figure it out by research on Google.

Thanks

Nice theme . forum features are amazing. i’d have some questions please. 1) does this theme has feature where people can upload some files and share them like Google drive / uptobox ? i think it is important . 2 )Buddypress or peepso support ? 3) it is only support forums groups ? thank you

Thanks for appreciating the theme. We are trying to improve the theme continuously. The mentioned features are not available in the forum. You can integrate these features yourself or you can hire us to do this job.

Thanks

I meant i think buddypress / youzify is really important : look at cera theme , i think it will increase number of members

We are developing another theme for forum only. We will consider adding these features in that theme.

Thanks

Hello there

We cannot import demo data. It’s always show erorrs

https://flm.by/sCnj2mAh104

Thanks

We have got your support ticket and replied you there.

Thanks

Hello, need help with some issues:

1. Is it possible to give a different use to the “help form link”, that is changing it to a custom link? 2. Is it possible to change/edit the breadcrumbs hierarchy/menus? 3. The “Hide Category” button movement is pretty annoying (and buggy) in my opinion. And it has a different look from the mobile version (looks better on mobile). I think you should consider changing it.

Thanks for your queries and suggestions.

1. For now, you can do this by editing the wedocs template file (wedocs/content-feedback.php in the theme folder). We have taken this as a feature request, we will develop an option to change the link.
2. Yes, it’s also possible. In this case, you have to edit the theme files or you can use child theme to do this. We recommend doing this job with a PHP/WP expert developer.
3. Could you explain how it’s buggy? We would love to fix it.

Thanks

Hello there is an issue with your docs left sidebar as it has no scrollbar. when menu items increase items are hidden by the footer. there are a lot of issues with this theme. Please fix or return my money. Thanks

Hi,

I have checked that, the issue is fixed on your website. See the screen video shoot https://youtu.be/ggyZnqOE0HA Could you check it on browser’s incognito mode.

Thanks

Hi spider- themes. Please check the attached link my problem still not solved. Have look inside the link and check my left menu. https://www.logictoprogram.com/docs/cpp/ Please i need to fix it as soon as possible. Thank you!

Hi,

Apply the following custom CSS to fix this issue.
.doc_left_sidebarlist .scroll {
    max-height: 660px;
}

Thanks

Excuse me Why I entered my purchase code and it shows invalid??

Please try again to register/verify the theme. If you fail again, open a support ticket here https://helpdesk.spider-themes.net/forums/forum/docy-wordpress/. You can share there any private information with the private reply option.

Thanks

Dear support,

I have purchased the docy theme to build my document center, but I can not finish the register/verify step, it shows nothing after input the purchase code. How can I check the register status of the theme? Will it auto bind my domain to the purchase code? How to check that?

Please try again to register/verify the theme. If you fail again, open a support ticket here https://helpdesk.spider-themes.net/forums/forum/docy-wordpress/. You can share there any private information with the private reply option.

Thanks

Hello, we have successfully installed the Docy Theme and all required plugins. As soon as we activate Elementor Pro, we get the following error:

Fatal error: Cannot redeclare print_error() (previously declared in C:\home\site\wwwroot\wp-content\plugins\elementor-pro-elements\pro-elements.php:66) in C:\home\site\wwwroot \wp-content\plugins\elementor-pro\elementor-pro.php on line 62

We can activate either “Elementor Pro” OR “Pro Elements”. As soon as we activate both together, the error appears. Even completely deleting all plugins and reinstalling them does not solve the problem.

Thank you in advance.

PRO Elements is an alternative of Elementor pro. You can’t use both plugins together.

Thanks

Yes buddypress and youzify top ideas!!!! . My question : can we do a ’ google drive / Dropbox like website with docy. I need to stock files, contacts and share them with my customers?

This theme is cheap you should increase price

See the theme demo. It’s a helpdesk theme with knowledge base and forum. If you think, this theme is suitable for your website, you can purchase it. Also, we recommend you see the theme features before purchasing.

Thanks

good idea Tony, ii it planned ? for me can you considered to improve desing page of forum full view please : https://wordpress-theme.spider-themes.net/docy/forums/topic/one-page-template/

Confirm us after your purchase.

yes i come back to office this monday , i wil pruchase this amazing theme for sure. little suggestion from a friend : the profil page is bery basic, you could make some news tabs like my my blog, my files.ect thank you

If you need more features on the profile page, you have to do it yourself. Or you can hire us to do that job.

Thanks

Amazing theme especially forums features. Do you have buddypress and youzify integration? Good for intranet

Not integrated these plugins.

Thanks

Can certain knowlegebase items be hidden behind password? so they are only showing up for logged in users?

Yes, it’s possible.

natively or will that require some sort of weird work-around? I’m just asking if i can have some public content and some that will only be available for registered users? Can you elaborate other than, yes it’s possible. Thanks

This process doesn’t require any third party tools or some of weird work around. You can do that natively. See the video tutorial here https://youtu.be/-ZCUzaEDl1U

Thanks

Any info on how to edit the header of the category/tag archive pages? I can’t seem to see it on the Theme settings. https://wordpress-theme.spider-themes.net/docy2/category/docuemntation/

Click on the Edit Category link on the Admin bar (https://i.imgur.com/Ec0PXv4.png) to edit the category page.

Thanks

How can I change the color of the left menu background and header background (where is says updated at XXX)? I cannot find it in the theme settings in the docs section. I am using your user guide doc template with a child theme.

Thanks. Where can I edit the the search banner design “Simple light” to replace pictures and change color? (Header->Search Banner)

Solved it. When I leave the picture upload empty it shows the default ones. So there is no possibility of not having any pictures in the search banner header?

Thanks for noticing. It should be blank if you remove the default background image. You will get it fixed in the next update of the theme.

Regards

Hi Docy Team,

After having my users access the ./forums/users/username page (image01), the page didn’t show any design as in image02. May I know what steps should I do to make that page show normally as image02?

https://i.ibb.co/9T1kf5Y/image01.png https://i.ibb.co/y8ZVbfc/image02.png

Thanks!

Please give us your website URL. We have to check it.

Thanks

Hi, sorry for the late reply, here’s the link: https://help.astybot.top

It only happens when a user is sign-ined. https://help.astybot.top/sign-up/

Please send us your website credentials to let us check the issue on singed-in mode.

Thanks

Téléchargement du paquet d’installation depuis https://wordpress-theme.spider-themes.net/3rd-plugins/pro-elements.zip…

Le téléchargement a échoué. cURL error 28: Operation timed out after 10000 milliseconds with 0 out of 0 bytes received

L’extension est indisponible

Please download the plugin from here

Thanks

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