464 comments found.
Hi,
How can I add a changelog to a wedoc article/section?
You can follow this article to create changelog.
https://helpdesk.spider-themes.net/docs/docy-wordpress-theme/documentation/how-to-create-changelogs/Hi! Is it possible to disable blog from the search? And is it possible to disable header and footer? BR Kristofer
Hi,
Yes, possible. In this case you can follow this article .
Note: we didn’t try this way. Do it if you are familiar with PHP coding and WordPress development.
Thanks
Hi, I have a problem after updating the template. On the home page in bright mode, the page does not display properly—> https://prnt.sc/xZU2wveabjrD If you give me your IP address, I will give you access to the site pomoc.atomstore.pl
To get this issue fixed, set theme colors from Theme Settings > Color Scheme . Or you can set the colors to default by clicking on the Reset Section button from there https://prnt.sc/e8HgghWRqpQT
Thanks
Hi, can i create a forum site using this (Docy) Theme?
Yes, you can
Thanks for your quick reply.
About revisions? Since a software manual or docs go through lot of changes, do you have support to look into version history? I could not see the revision option in posts that are categorized as docs
yes, you can see the version history/changelogs in the changes.txt file in the theme folder. Or you can see it here https://themeforest.net/item/docy-documentation-and-forum-wordpress-theme/31370838#item-description__changelog
Thanks
Thanks. I was not referring to the theme version history. I was looking for post-revisions. Its missing.
I have checked that the post-revisions are working on our theme. See the screenshot here https://prnt.sc/MxLHlLAt7CEC
Thanks
Thanks, thats what I was looking for, but i do not see that. Anything that I missing, and can you help with it.. https://ibb.co/m4XW9ch
It’s not our theme issue. It’s WordPress default feature. You can try to figure it out by research on Google.
Thanks
Nice theme . forum features are amazing. i’d have some questions please. 1) does this theme has feature where people can upload some files and share them like Google drive / uptobox ? i think it is important . 2 )Buddypress or peepso support ? 3) it is only support forums groups ? thank you
Thanks for appreciating the theme. We are trying to improve the theme continuously. The mentioned features are not available in the forum. You can integrate these features yourself or you can hire us to do this job.
Thanks
I meant i think buddypress / youzify is really important : look at cera theme , i think it will increase number of members
We are developing another theme for forum only. We will consider adding these features in that theme.
Thanks
We have got your support ticket and replied you there.
Thanks
Hello, need help with some issues:
1. Is it possible to give a different use to the “help form link”, that is changing it to a custom link? 2. Is it possible to change/edit the breadcrumbs hierarchy/menus? 3. The “Hide Category” button movement is pretty annoying (and buggy) in my opinion. And it has a different look from the mobile version (looks better on mobile). I think you should consider changing it.
Thanks for your queries and suggestions.
1. For now, you can do this by editing the wedocs template file (wedocs/content-feedback.php in the theme folder). We have taken this as a feature request, we will develop an option to change the link.
2. Yes, it’s also possible. In this case, you have to edit the theme files or you can use child theme to do this. We recommend doing this job with a PHP/WP expert developer.
3. Could you explain how it’s buggy? We would love to fix it.
Thanks
Hello there is an issue with your docs left sidebar as it has no scrollbar. when menu items increase items are hidden by the footer. there are a lot of issues with this theme. Please fix or return my money. Thanks
If menu items increase the left sidebar will be scrollable (no scrollbar will visible). That’s mean the hidden menu items could be shown by scrolling.
Thanks
Hi spider- themes. Please check the attached link and see the left menu. Please i need to fix it as soon as possible. Thank you!
Regards..
Regards..
We had fixed this issue in the 1.6.2 version. Please update the theme on your website to get the issue fixed.
Thanks
Dear i update the theme to 1.6.3 but still facing the same issue. Please i need to fix it.
Hi,
I have checked that, the issue is fixed on your website. See the screen video shoot https://youtu.be/ggyZnqOE0HA Could you check it on browser’s incognito mode.
Thanks
Hi spider- themes. Please check the attached link my problem still not solved. Have look inside the link and check my left menu. https://www.logictoprogram.com/docs/cpp/ Please i need to fix it as soon as possible. Thank you!
Hi,
Apply the following custom CSS to fix this issue.
.doc_left_sidebarlist .scroll {
max-height: 660px;
}
Thanks
Excuse me Why I entered my purchase code and it shows invalid??
Please try again to register/verify the theme. If you fail again, open a support ticket here https://helpdesk.spider-themes.net/forums/forum/docy-wordpress/. You can share there any private information with the private reply option.
Thanks
Dear support,
I have purchased the docy theme to build my document center, but I can not finish the register/verify step, it shows nothing after input the purchase code. How can I check the register status of the theme? Will it auto bind my domain to the purchase code? How to check that?
Please try again to register/verify the theme. If you fail again, open a support ticket here https://helpdesk.spider-themes.net/forums/forum/docy-wordpress/. You can share there any private information with the private reply option.
Thanks
Hello, we have successfully installed the Docy Theme and all required plugins. As soon as we activate Elementor Pro, we get the following error:
Fatal error: Cannot redeclare print_error() (previously declared in C:\home\site\wwwroot\wp-content\plugins\elementor-pro-elements\pro-elements.php:66) in C:\home\site\wwwroot \wp-content\plugins\elementor-pro\elementor-pro.php on line 62
We can activate either “Elementor Pro” OR “Pro Elements”. As soon as we activate both together, the error appears. Even completely deleting all plugins and reinstalling them does not solve the problem.
Thank you in advance.
PRO Elements is an alternative of Elementor pro. You can’t use both plugins together.
Thanks
Yes buddypress and youzify top ideas!!!! . My question : can we do a ’ google drive / Dropbox like website with docy. I need to stock files, contacts and share them with my customers?
This theme is cheap you should increase price
See the theme demo. It’s a helpdesk theme with knowledge base and forum. If you think, this theme is suitable for your website, you can purchase it. Also, we recommend you see the theme features before purchasing.
Thanks
good idea Tony, ii it planned ? for me can you considered to improve desing page of forum full view please : https://wordpress-theme.spider-themes.net/docy/forums/topic/one-page-template/
Thanks for your suggestion. What did you mean by Full View? Could you show us a sample?
Yes thank you topic full view : https://wordpress-theme.spider-themes.net/docy/forums/topic/one-page-template/
the design is good but need to be improved like :
1) the title : Q.ONE PAGE TEMPLATE -> Maybe change the design (change typo or add icon / graphic, etc)
2) but the design is really good maybe you could add : https://drive.google.com/file/d/1YrnTvOJXDdOjoc5eU80OY_BtW91uKsi2/view?usp=sharing
and
https://drive.google.com/file/d/1GK1eWOJIdWGrPCPTOBD6cf6Q5j3UnTxU/view?usp=sharing
anyway thank you
Thank you very much for describing your suggestions. If you purchase the theme, we will consider implementing these ideas.
Thanks
for sure tomorrow i will purchase : about ribbon : https://drive.google.com/file/d/1YrnTvOJXDdOjoc5eU80OY_BtW91uKsi2/view?usp=sharing You could use for best reply icon, member level, ect Please considerate to add buddypress and youzify from kezeo’s request. thank you
Hi,
The best answer has already a badge (https://i.imgur.com/Eik4rno.png). You can see it on the theme demo. And don’t have a plan to implement the BuddyPress and youzify plugins yet.
Thanks
Anyway I will purchase but trust me if you implement buddypress and youzify, your users base will increase strongly
Look at their forum, most of requested feature is about theme integration.
so if i purchase your theme :”the design is good but need to be improved like : 1) the title : Q.ONE PAGE TEMPLATE -> Maybe change the design (change typo or add icon / graphic, etc) 2) but the design is really good maybe you could add : https://drive.google.com/file/d/1YrnTvOJXDdOjoc5eU80OY_BtW91uKsi2/view?usp=sharing and https://drive.google.com/file/d/1GK1eWOJIdWGrPCPTOBD6cf6Q5j3UnTxU/view?usp=sharing
anyway thank you
spider-themes spider-themes AUTHOR
2 days ago Flag Thank you very much for describing your suggestions. If you purchase the theme, we will consider implementing these ideas.
”
You confirm ?
-> For title Q.ONEPAGE TEMPLATE , i have an idea, simply put the title H1 in a nice designed ribbon no ? thank you
Yes, we have already noted these.
Confirm us after your purchase.
yes i come back to office this monday , i wil pruchase this amazing theme for sure. little suggestion from a friend : the profil page is bery basic, you could make some news tabs like my my blog, my files.ect thank you
If you need more features on the profile page, you have to do it yourself. Or you can hire us to do that job.
Thanks
Amazing theme especially forums features. Do you have buddypress and youzify integration? Good for intranet
Not integrated these plugins.
Thanks
Can certain knowlegebase items be hidden behind password? so they are only showing up for logged in users?
Yes, it’s possible.
natively or will that require some sort of weird work-around? I’m just asking if i can have some public content and some that will only be available for registered users? Can you elaborate other than, yes it’s possible. Thanks
This process doesn’t require any third party tools or some of weird work around. You can do that natively. See the video tutorial here https://youtu.be/-ZCUzaEDl1U
Thanks
Click on the Edit Category link on the Admin bar (https://i.imgur.com/Ec0PXv4.png) to edit the category page.
Thanks
How can I change the color of the left menu background and header background (where is says updated at XXX)? I cannot find it in the theme settings in the docs section. I am using your user guide doc template with a child theme.
.doc_left_sidebarlist:before {
background: #f1f1f1;
}
.page_breadcrumb {
background: #f1f1f1;
}
Note: #f1f1f1 is the color code. You can change it with your own color code.
Thanks
Thanks. Where can I edit the the search banner design “Simple light” to replace pictures and change color? (Header->Search Banner)
Solved it. When I leave the picture upload empty it shows the default ones. So there is no possibility of not having any pictures in the search banner header?
Thanks for noticing. It should be blank if you remove the default background image. You will get it fixed in the next update of the theme.
Regards
Hi Docy Team,
After having my users access the ./forums/users/username page (image01), the page didn’t show any design as in image02. May I know what steps should I do to make that page show normally as image02?
https://i.ibb.co/9T1kf5Y/image01.png https://i.ibb.co/y8ZVbfc/image02.pngThanks!
Please give us your website URL. We have to check it.
Thanks
Hi, sorry for the late reply, here’s the link: https://help.astybot.top
It only happens when a user is sign-ined. https://help.astybot.top/sign-up/
Please send us your website credentials to let us check the issue on singed-in mode.
Thanks
Téléchargement du paquet d’installation depuis https://wordpress-theme.spider-themes.net/3rd-plugins/pro-elements.zip…
Le téléchargement a échoué. cURL error 28: Operation timed out after 10000 milliseconds with 0 out of 0 bytes received
L’extension est indisponible
Please download the plugin from here
Thanks