71 comments found.
Hi,
how can I feature videos within the portfolio without using a link/external website? I’d need to feature multiple short clips of a longer video, but would like to avoid using gifs…
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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When will this theme be updated to wordpress 6.8? It’s not working with the most recent WP.
Hello,
The theme should be working with the latest version of the theme. Please make sure that you are using the latest version of the theme. In case you need to update the theme please try to follow the instructions from this article
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Ok thank you. I updated it. Where can I find the marceau core plugin to download it and install an updated one?
Nevermind, I found it.
Plugins with available updates will always be listed in Appearance > Install Plugins once the theme is updated. We are glad that you’ve managed to resolve this in the meantime.
Have a great day!
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Hi, what font is in the logo (marceau)? Why haven’t you updated it for a long time? Is it compatible with the latest versions of WooCommerce and WordPress?
Do I need to update the Slider Revolution plugin? Or do I need to buy a license?
Hello,
The font that is used for the logo is Caveat.
The theme is supported and it will continue to be updated. The current version of the theme is compatible with the latest version of WordPress and PHP 8.0. There were some changes in the HTML structure of single product pages in the newer versions of WooCommerce and this may cause the gallery on single product pages to display incorrectly. However, there is a CSS fix for this and you can contact our support to send it to you.
Bundled plugins do get updated with the theme, however, in case you need an immediate update of any bundled plugin you can submit a ticket at our Help Center and one of our support agents will gladly provide the latest version of the Slider Revolution plugin.
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Hi, I have seen in other comments, this also happens to me: - My product does not show the featured image. - The long product description is not updated on the page and remains the default. As far as I can see, it is still not solved….
Hello,
Have you enabled Elementor for products? If this is not done, please navigate to Elementor > Settings and enable it for all post types. After that you should open product using Elementor and edit product description using this page builder.
As we do not have enough information regarding featured image in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
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Hi I have a question about the “porfolio work” page. How many photos can I show one after the other? I want to show my work just like I do on Behance, like a super long picture. Just wondering before I buy this template if this is possible and not fixed with only 3 pics for example. Hope my question is clear to understand.
Hello,
Thank you for reaching us!
Could you please send us the url of the page you are referring to so we can check?
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Thank you for the quick response. It’s about the page [Small Images] https://marceau.qodeinteractive.com/portfolio-item/modern-design/ If it’s possible to add more pictures after the other like on Behance. Like an endless scroll or is there a limit?
You can add more images. There isn’t a limit, however, there also isn’t an option to enable some kind of pagination like infinite scrolling and therefor by increasing the number of images the page loading time will increase because page won’t load fully until all images are called from the server. We recommend using portfolio lists instead where you can enable “load more” pagination like here.
Do let us know if you have any additional questions.
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Thank you for the explanation. Good to know I can add more pictures after the other!
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Hi. I have pre-sale questions please. Your theme seems great but we see the last update was on june 2022, almost a year and a half ago. And your woo commerce version is 6.5 while there was a version 7, then 8 of woo commerce. So, we wonder: is this theme at the end of its life and will soon no longer be maintained? And will we be able to update it to the latest version of Woo commerce?
Hi there,
Thanks for taking an interest! The theme will work well with the lates version of the WordPress and when it comes to WooCommerce you will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
We hope this helped and let us know if you have any additional questions.
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Thanks. Yes we have additional questions please. 1) So it is possible to update woo commerce on last version without this causing any problem with your theme? 2) On the product page it is not possible to enlarge the main image with a lightbox effect. Only a magnifying glass effect. Is it a parameter we can modify ? 3) There is no presentation of last posts of the blog on the theme’s home pages. Is it possible to do that with the standard elementor version ? On the last themes we bought, there was a personalized blog presentation on the home page. Thanks Regards
Hi there,
1. The single product page gallery might be affected but you can get CSS from our support team that will resolve this until the update is released.
2. You can choose between Magnific Popup or Photo Swipe. if you wish to have something different this will require you to change the theme files.
3. You can always add a Blog list and categorise it to display the latest posts.
We hope this helped and let us know if you have any additional questions.
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Hi! I purchased yesterday and had submitted a ticket via Qode Help Center. Please help thank you!
Hi there,
We do see that your request has been answered so if you need any further assistance please continue the conversation with our support team.
Thank you for your patience.
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the product long description is not updated on the page still the default one, using woocommerce Version 8.0.3
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
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i don’t get reply from the ticket
Hi there,
We do see that it has been responded so please continue the conversation with our support team if you need any further assistance.
Thank you for your patience.
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My product single doesn’t show the featured image. http://cajudesigngrafico.com.br/?product=pillow-slip
Hello,
This is due to the recent changes in WooCommerce. You can downgrade plugin to some previous version, or use custom css below:
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper {
position: relative;
margin: 0 -8px;
}
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper>.woocommerce-product-gallery__image {
position: relative;
width: calc(100% - 16px)!important;
margin: 0 8px;
overflow: hidden;
}
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper a,
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper img {
display: block;
width: 100%;
}
.qodef-single .woocommerce-product-gallery.qodef-position-below .woocommerce-product-gallery__wrapper>.qodef-woo-thumbnails-wrapper {
display: flex;
flex-wrap: wrap;
}
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper>.qodef-woo-thumbnails-wrapper .woocommerce-product-gallery__image {
position: relative;
padding: 0 8px;
margin-top: 16px;
}
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper a,
.qodef--single .woocommerce-product-gallery .woocommerce-product-gallery__wrapper img {
display: block;
width: 100%;
}
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The css code doesn’t work added to Additional CSS or in the style.css from child theme. Actually, it seems like the theme does’t recognize the custom code att all 
Hi,
Have you changed the thumbnail position in the meantime? The css we’ve provided is for “thumbnails below image” layout which was set here when we inspected the page.
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I downgraded WooCommerce, but, for safe in my transactions, I prefer updated WooCommerce and change the css code.
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Any chance for a theme update? Also the demo isnt loading – stuck on load screen.
Hello,
At the moment we don’t have an ETA when the update will come out, however once it is updated this will be listed in the change log.
Please try accessing demo directly through this link https://marceau.qodeinteractive.com/landing/
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There are multiple error messages in my widgets page
he “text” block was affected by errors and may not function properly. Check the developer tools for more details.
The “custom_html” block was affected by errors and may not function properly. Check the developer tools for more details.
The “tag_cloud” block was affected by errors and may not function properly. Check the developer tools for more details.
The “marceau_core_separator” block was affected by errors and may not function properly. Check the developer tools for more details.
Hello,
These are just notices as block based widgets added in newer versions of WordPress do require a bit more demanding resources. You can see our recommendations regarding server resources in this article – Recommended PHP Versions And Resources And How To Set Them.
Alternatively, you can use this plugin which reverts widgets back to classic.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Will this theme be updated to work with Elementor pro? I started using some features of Elementor Pro and have run into some big bugs that make my new build almost unusable.
Hi there,
The theme is compatible with the regular free version of Elementor and currently it is not Elementor Pro supported nor do we have any ETA if it will be.
Everything you do see on our demo can be achieved with the regular version of Elementor.
Thanks for understanding and if you have any additional questions feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
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Hello! I’d like to know where I can disable the zoom in animation on the images displayed in the portfolio singles. Thank you in advance.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
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Hey, which font was used for creating the Marceau Logo? regards
Hi there,
Thanks for taking an interest!
The font in the logo is Caveat: https://fonts.google.com/specimen/Caveat We hope this helped and let us know if you have any additional questions.
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Hey, thanks for reply! 
Hi there,
Glad we could help!
Support
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Hi, I received an email from ThemeForest that this theme has an update available. How do I install the update?
Hello,
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Your theme is compatible with Elementor, and WPBakery Page Builder. However, are they must-haves or optional extras? I am asking as I prefer not to use page builders.
Hello,
Thank you for reaching us!
Theme uses Elementor as page builder and the demo content is built using this plugin.
The theme is compatible with WPBakery, and all of the theme’s shortcodes are also available with this page builder, so you can use it to build your content. However, this plugin is not included with the theme and if you wish to use it you need to purchase it separately.
We recommend using Elementor as page builder as the demo content is built using this plugin and it offers user friendly drag and drop interface for adding theme’s shortcodes.
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Hello! Can you please tell me why my logo is not displayed on the main page? You can see the logo on the rest of the pages.
http://garikmanukyan.com/Hi there,
Please check the Page Options for that specific page, since those options can override the global settings. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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can you create multiple portfolios at once on the same website? Can use the license for domain and subdomain?
Hi there,
Yes, you could create multiple portfolio pages. On each page, you could add Portfolio List Element and on each, you could choose different options we implemented. Also, you will get everything you can see on our live demo, and you will be able to customize those pages as you wish.
We could approve the use of a subdomain, related subdomains are referring to the content itself so that it is related to one unique single app installation.
So for example dev.yourdomain.com, blog.yourdomain.com, or shop.yourdomain.com is ok.
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Can you please share code of your contact form(contact form 7) from the demo?
Hello,
Please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hi there,
First thanks for the template, it’s really perfect ! I get an issues with the footer texte on my website. I mean the text : © 2021 Qode Interactive , All Rights Reserved, It’s impossible for me to change it depends the pages.
I succedded to change into some pages throught the widgets setings on “footer colum 4” so it’s change on this pages for exemple : https://lafievregalerie.fr/about-us/
But on the main page I cannot change it, you can see on this page : https://lafievregalerie.fr/main-home/
Can you help me please ? Thanks a lot in advance
Have a good day,
Franck
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
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