6358 comments found.
Hi! Have you noticed any problems with the upsolution core plugin? After updating, the entire website stops working and gets error reports.
Hello,
Please provide the ten latest error.log entries via this form https://themeforest.net/user/upsolution#contact so we could take a look.
Thanks!
Hi,
I have a problem with URL social preview, specifically Linkedin. Posts and pages URL from my website is not showing the right title and description whenever I want to share it on Linkedin. You can see it here – https://www.linkedin.com/post-inspector/inspect/https:%2F%2Fwww.sourcedgroup.com%2Fblog%2Fdo-you-have-a-good-grip-on-your-data%2F
You can see that the URL is not showing the post title (just “Blog”) and the post description.
This is fine on Facebook however. I contacted Linkedin technical support they said this problem is because the theme is generating oEmbed thing. This is their reply – https://d.pr/i/NHhI5i
For you information, I already disabled the SEO meta tags option in the theme – https://d.pr/i/m3EBGa
How can I fix this?
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
Hi, credentials sent. I hope you know its from me.
Any updates?
Hello,
We answered your message yesterday, please check spam folder. Here’s the copy: there is no way to debug because your pages are protected. Can you deactivate password protection so I could take another look?
Hi..you told me to give the credentials. I gave all credentials including the pages password.
Hello,
Yes, thanks for the creedentials. But it’s impoossible to run schema tests because of the protection, can you deactivate it?
Hi, that is for staging if you need to check the backend. If you need to run schema tests because of the protection, you can try the live page which is here – https://bit.ly/3DBMY4e
We don’t publish via the production server. Anything is done via the staging site.
Hello,
But you didn’t provide your live website credentials, can you deactivate that protection so we could perform tests on the staging server?
Hi,
Live website backend only for the IT. The staging backend has the same backend with the production. If I can generate the same temporary login for the production is that ok? But I cannot share the link here. How can I give it to you?
Hi, login link sent.
Hello,
We checked the code and these oEmbed strings related to WordPress code, they have nothing to do with Impreza. I temporarily deactivated them with custom code, please check again and let us know the result.
Thanks!
Hi, how can i check that custom code? Do you put in functions.php?
Hello,
Yes, it’s in the functions.php file.
Can you share the code here? I cannot find the code in the functions.php file
Unfortunately, the employee that investigated your site is on a vacation until May 2nd. We will try to reach him to see if he remembers details. Please hold on.
Is the employee still on vacation?
Sorry for the late reply! I have replied to your email with the information on how we can assist you.
Hello, yesterday I have tried your theme demo test but I was unable to import a single demo you provide. Is your system having some problems?
Hello,
It’s a limitation of the test-drive server. At the moment it allows to test only the multipurpose demo.
Sorry for the inconvenience!
Hi there, do you have any guide on how to increase the speed of the website? Currently using Page Blocks and I believe it is slowing down the site…
Hello,
Please see this: https://help.us-themes.com/impreza/speed/ Page Block itself shouldn’t affect performance because it’s a simple post, so the issue might be caused by third-party code from some plugin. Try deactivating 3rd party plugins and if the performance will be improved, activate them one by one to find the issue.
Let us know if you need further assistance!
Hi there! We have version 5.5.3 and we tried to do the update to latest version, and it seemed to go ok, then we get this request to update the page content to be compatible, however, that process never gets past 13 percent. Just wondering if it is because it is such an outdated version that we are coming from?
Amazing the logic settings. Do you think it is a good idea to make a member site with this. For example, allow reading a post only registered users. Unregistered can see only a part of this?
Hello,
Yes, it might be a good idea. Actually, it’s up to you how to use the feature.
Let me know if you have further questions!
my website doesn’t display the shop sidebar widget, how to fix it? imgur.com/a/V3nMRLJ
Hello,
Please go to Impreza > Addons and install WPBakery Page Builder to make this element work.
Let us know if you have further questions!
Hello, do you have a list of when you can include a wish list for the E-commerce store?
Hello,
Unfortunately, WooCommerce has no wishlists out of the box. You can contact the authors of the WooCommerce and ask them about this feature, very likely they have some add-on for this feature.
Let us know if you have further questions!
Hello,
Can I get multiple single post templates and then implement it to a particular post/page? 
Hello,
Yes, you can have as many templates as you need.
Let us know if you have further questions!
Hello,
before I purchase, I need some answers to my questions:
(1) Can I implement a unique header/footer template for a particular page/post? Or will it inherit globally on my site?
(2) Can I adopt some designs from one layout to another?
I hope my question makes sense.
Hello,
Yes, all these is poossible via Page Layout https://help.us-themes.com/impreza/pages/page-options/ Feel free to try all Impreza features yourself on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
hello I used true/false ACF filed, my question is that how can i show filed when it selected true and don’t show 1 at the front-end i just what show an icon if it selected true and dont what show user number 1 besides the icon Thanks alot
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
hello how I can use IconBox with settings like :https://impreza.us-themes.com/elements/iconbox/ all of my icons have Colored circle and i dont want this
Hello,
You can copy any section from demo site to see element settings, please see this: https://www.youtube.com/watch?v=jLhEp7C-zsA
Let us know if you have further questions!
I love this theme so I have 5 licenses for myself and clients! But for over 3 years you have been posting that Elementor is coming, so I keep checking but I see that it is still not supported. Do you have any idea when it will be? Thanks!
You should to understand that Elementor is fully working with Impreza theme. That means you can create any website via Elementor and ITS elements on Impreza.
But built-in theme elements are not recognized by Elementor. Unfortunately, at the moment we don’t have specific ETA to implement support for theme elements. We are focused on other most wanted features.
I´m about to buy another license of your theme. Been using it for almost ten years i guess. Best wordpress theme for me. But now i need to create an online courses site like: https://impreza23.us-themes.com/. It’s perfect.
About the LMS behind the demo, you specify that in your past coments:
“You can use WooCommerce plugin to sell courses. Alternatively, you can create custom post type (via CPT UI plugin) for your couses and and use some form plugins (Gravity Forms, for example) so that users can send enquiries.”
Ok nice idea. Even better than using an regular LMS plugin. But here comes my question:
How can i control de access to each course? For example, if one buys course A, how to grant access to only course A and not for courses B and C, since he didn’t payed for.
Thanks!
Hello,
I think that you need an extension for WooCommerce, please contact the authors of the plugin and ask them about the desired feature, they know the product better and should provide a solution for you.
Let us know if you have further questions!
Is it possible to open up a preselected portfolio via a hard link on the previous page?
e.g. www.mydomain.com has a link to the portfolio page www.mydomain.com/portfolio and that portfolio has filter/categories of Web, Print and Video.
Is it possible to place a hard link on the homepage like www.mydomain.com/portfolio#print and when I click that link it would open up the portfolio page with the print filter already selected?
Hello,
Open the “portfolio” page in the editor and add the Grid Filter element to it. Then click the desired filter and copy the URL from the browser address bar.
Let us know if you have further questions!
Hello, I should have added. With the above the Web and Video filters options disappear. I was hoping to have it so that if they click on a print button on the homepage it would take them to the main portfolio with the filter tags of Web, Print and Video but if they clicked this link it would have Print already preselected and only the print portfolio items were displayed. Then they would still have the Web and Video options to filter so they could just click that and then it would switch to web or video items.
Hello,
You can create a link to any taxonomy terms, not a single item.
Doesn’t it work for you?
I can’t seem to get it to work could you send me a link/url example that would go to the main portfolio but with the Print filter preselected?
Hello,
Please share a relevant URL via this contact form so I could take a look: https://themeforest.net/user/upsolution#contact
Thanks!
hello , the portfolio style 18 doesn’t work .. the style change the image in hover
Hello Matteo,
We already answered your question on our Support Portal https://help.us-themes.com/impreza/tickets/54683/
If you have any further questions, just reply to your existing support ticket or create a new one.
Thanks!
Hello,
how it is with the compatibility with woocommerce variation swatches filter and impreza ajax grid filter?
thanks
Hello,
We didn’t perform such tests yet. You can check any plugin yourself on this test-drive server: http://themetest.net/impreza/ and report here.
Let us know if you have any further questions!
Hi, whenever I insert an image with a caption into a post it won’t center even though in the image settings it’s set as Center. For images without captions it works fine. Is there any way to fix this. Thank you
Hello,
Please provide is with a relevant URL so we could take a look.
Thanks!
Hi, there’s an example here https://www.digitalmediasystems.co.uk/retail-digital-signage-uk-projects/
Hi, did you get a chance to look at this?
Hello,
Sorry for the delay! Please append the next code to Theme Options > Custom Code > Custom CSS:
.wp-caption.aligncenter {
margin: auto;
}
Let me know if it worked!
HI, that worked, thank you very much.
logo
Hi. I just updated the template and it gives me this error: PHP Fatal error: Uncaught Error: Call to a member function getShortcode() plugins/us-core/templates/elements/vc_tta_section.php:143 how can it be solved? thanks.
Hello,
Are you using the “dhvc form” plugin? If so, please try this solution.
Let me know if it helped!
yes we use dhvc form. Fixed. Thanks.
Impreza 8.5.1 is saying i need to disable my client wordfence.
Also how to remove the blatant annoying yellow notification that basically block the save button in the admin. .us-migration class
Hello,
The message says that you need to deactivate the plugin in order to update Impreza completely, please deactivate the WordFence and update website content via this “Yellow Box”.
Let us know if you have further questions!
