Hello Team, We have purchesd your theme but we are facing one error. we can’t add edit products, pages anything settings.

its displays below error

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about troubleshooting WordPress.

there it is any future plan for updating the theme with elementor plugin? WpBakery just sucks. I bought this theme because i have worked with Woodmart theme before, but the limitation with WpBakery is a huge downside in the backend.

Hi, we are trying to reset our password on xtemos.com but we do not receive the email that will allow us to change it. Can you please check. Thank you.

Hi – after upgrading to Woocommerce latest version (6.3.1) – the filters are missing, even though thy are configured on the widget section. can you please take a look?

Can you add TikTok to the list of social media links?

Hello, love the theme! We can’t update Redux Framework plug in – if we do then general theme settings stop working. We have had to go back to old version. Any ideas?

This template seems to have a problem with the new WordPress (5.9), after activating this template, even without activating the plugins, it is not possible to enter the WordPress admin panel and after a few minutes the error message “ERR_TOO_MANY_REDIRECTS”

But when the default template is used, the site returns to normal and everything works fine

Is the theme compatible with WP 5.9.1. ?

When are we going to launch the latest version of this theme? I hope we continue the spirit of this theme and don’t let it die.

Hello,

The theme is awesome, thank you for your work!

I write here to report a small bug that affects our staging environment.

The theme generates files with dynamic styles called basel-dynamic-*.css

The problem we’re facing is that currently, those files might refer to other files using their absolute paths. The problematic part of the file looks something like this:

html .basel-dark .woocommerce .cart-actions .coupon .button:hover {border-color:#2dadc1;}
@font-face {
            font-weight: normal;
            font-style: normal;
            font-family: "simple-line-icons";
            src: url("//staging.example.com/wp-content/themes/basel/fonts/Simple-Line-Icons.woff2?v=5.5.1") format("woff2"),
            url("//staging.example.com/wp-content/themes/basel/fonts/Simple-Line-Icons.woff?v=5.5.1") format("woff");}
@font-face {
            font-weight: normal;
            font-style: normal;
            font-family: "basel-font";
            src: url("//staging.example.com/wp-content/themes/basel/fonts/basel-font.woff2?v=5.5.1") format("woff2"),
            url("//staging.example.com/wp-content/themes/basel/fonts/basel-font.woff?v=5.5.1") format("woff");}

while the //staging.example.com parts seem to be excessive since it works the same as the relative path would on the staging site but will break after a deployment to the real site (e.g.: example.com).

We think it’d be a nice idea to use relative paths here since they will work the same & will be staging-friendly.

Our team would really appreciate it as well

Thanks!

Hello, I can not log in to support (I just purchased extension for it) because my xtemos login may be attributed to an outdated email. I can’t reset my login because reset email was sent to outdated email and when I try to create a new account , it asks for the purchase number but when I input it it tells me that it’s associated with different account (most likely to account associated to outdated email that I can’t access). Can you please help me? Thanks!

i see that the letters in the menu are all capital letters. how can i change that?

I enabled social links showing on the side of the screen but it displays in circles instead of the usual boxed look. The animation also doesn’t work. The whole thing only functions properly on the contact page. It seemed to have happened after I updated my theme. Why’s that?

The productcategories is not working on the shop page. How can I fix this?

Hi – suddenly the theme can’t show icons. apperantly it’s blocked by CORS policy (as I see in the console). Updating Wordpress and plugins to latest version didn’t fix it. please check it. thanks

I have lost my zoom effect in my front page for the three big pictures. How can I get them back? https://www.sukat.com The same effect that is your in 25. fashion store front page. Best Regards, Tuomo Nurkkala

Hi,

I noticed that on the newest theme version the swatch function is not working properly. If a customer buys a product it doesnt update any product attributes on a shop page. You need to login into the backend and update all the products that were bought. Afterwards the swatch pulls the new data. No caching plugins are used on that shop. Does the swatch function has a cache function?

Kind Regards

Hi! The last update is 16 July 2021? Some plugin need update. Thanks.

Is PHP 8.0 and 8.1 Supported with this Theme?

Embed Plus Plugin for YouTube, with YouTube Gallery, Channel, Playlist, Live Stream, Facade plugin stopped working on your last update. Will this plugin start working again with your Basel theme? Best Regards, Tuomo Nurkkala