Discussion on ListingPro - Directory & Listing WordPress Theme

Discussion on ListingPro - Directory & Listing WordPress Theme

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12043 comments found.

How do I get the latest version I just downloaded and its, I want to use or see the CBD listing theme.

You are not login on correct URL. To get technical support you have to login and create ticket on https://help.listingprowp.com/

Best regards,

When I go there, you have to renew.

CBD plugin shows expired can you fix that? Plugin needs to be updated so that it works for customers without opening a ticket which requires you to pay again for 1 answer your company knows the answer too, If you people to pay for 1 answer that should be answered already? I never rated your product yet! I do not want to play games with support.

[Pre Sale Question] Does your theme now support Rich Snippet out of the box or is it still relying on third party plugins that are not supported.

Looking for a theme to show ratings information in google search results.

I read in comments from 5 years back and newer that you are recommending using a third party plugin which you do not support. So this question, as I know you have made major changes and are in the top of using the latest available tech.

Hi Cha0s4u,

Thank you for your interest in ListingPro!

We don’t officially support it. I would suggest you to join our Facebook User’s Group and ask if someone who might have already use this plugin and have any advice.

ListingPro Users’ Group

Let us know if you have any other questions.

Best Regards,

Natyra from Cridio
Customer Success Ninja

Hi. Is it possible each business to have it’s own blog posts and manage them?

Hi mahmoodb,

Thank you for your interest in ListingPro!

No, it’s not possible. Blogs are available for the admin owner only.

Let us know if you have any further questions.

Best Regards,

Natyra from Cridio
Customer Success Ninja

Need help with few issues.

1. I’m facing issue with “features”. I’m adding “features” on restaurant listing but it isn’t reflecting on live page. When I checked wordpress listing page then “features” aren’t even after adding it manually.

2. Some restaurant are open in two different slots in day. E.g. 9 AM to 2 PM and 6 PM to 10 PM but listing page isn’t allowing me to two different time for day. How to fix this?

3. When user claim the listing then how should business owner get access to make changes in listing on his own? Please suggest solution?

Hi PaoloMartinoglio

For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.

Thanks

Is there any way to translate in Spanish?

Hi grupomarcopolo,

Yes, you can translate it with Loco Translator. Or chose the file with is already ready. READ HERE

For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.

We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.

In the comments here we can only assist with PRE-SALE non-technical questions.

Best Regards,

Natyra from Cridio
Customer Success Ninja

I can’t find an option to browse the whole directory. Is there a way to create a URL so I can put a button on the home page saying “See All categories” and “Browse All Listings”?

Hi qamorim,

If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.

PLEASE READ THE FULL ARTICLE TILL THE END.

Best Regards,

Natyra from Cridio
Customer Success Ninja

I didn’t think that was a technical assistace issue. Is there a built feature for a visitor to browse all listings?

Hello! First of all, thanks for a great plugin and theme. I’d need to know how to add a custom field to the frontend view of events. Same feature we have for listings but for events. I tried using ACF plugin and worked in WP admin backend but not in frontend… it adds an extra button under the custom fields and does not work when saving. Many thanks in advance.

Forgot to mention… may be with your addon Eventprowp is possible to add custom fields working in WP backend and user’s dashboard?? Please let me know.

Hi frucomedia,

For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.

We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.

In the comments here we can only assist with PRE-SALE non-technical questions.

Best Regards,

Natyra from Cridio
Customer Success Ninja

When I add a listing with opening hours like 06:00 till 00:00 it lists it as Monday-Tuesday and in the search results as Day Off while the restaurant is open. How do I fix that? The support team says it’s from Google’s Gtranslate, but I’ve deactivated it and it’s still the same, I also see that this error appears in many users, could you help me? Thanks

Hi miappmovil,

Please kindly bear with us until one of the support agents is available.

Thanks,
Natyra

Hi miappmovil,

Our technical support member is now connected with you in the ticket #229737. Please continue communication there

Thanks

The problem keeps coming up, but they insist that it doesn’t…. I don’t know what to do to get help; they cover their eyes to avoid seeing the problems.

is the package price is one time fee automatically when a business owner buy it but it or it is recurring?

Hi jeffly509,

Thank you for your interest in ListingPro!

To understand better how Pricing Plan works kindly read this article.

Best Regards,

Natyra from Cridio
Customer Success Ninja

I have a license purchased since 2018 and I have put my Item Purchase Code and it does not work. It’s the only license I’ve ever bought and it should work as it always has. how can you help me?

Hi Comerciantesonline,

Please contact us here https://listingprowp.com/contact/ regarding it.

Best Regards,

Natyra from Cridio
Customer Success Ninja

Hello, Hope everything is going well with you.

This question is about the listing pages “Offers/Discount/Deal Banners”. I am wanting each user/client’s “Offers/Discount/Deal Banners” made to show “full size” on mobile/responsive as it shows on a website (.% Off, Background image, full text description, timer, Get Deal Button)

Right now on mobile it only shows as a little collapsible color strip that does not show all of the description Plus when opened only shows the countdown timer. I want the mobile to show the same banner size with % Off, Background image, full text description, timer and Get Deal Button.

What mobile/responsive path/folders do I need to change for the mobile to show the same as on the website?

Thank you for your timely reply.

can you send screenshots with lightshot or any similar tool?

Hello, I made a ticket 3 days ago and still no reply. Ticket #229781 It shows: Average Response Time 3 hours, but it has been 3 days.

Hello, can your Please look at Ticket #229781 and reply?

On this new update

1. I get many spam registrations 2. When i post a paid listing and i am not registered i get error page (404) 3. When i want to make an ad campaign on dashboard, listings to add on campaign are not found,

HI Macbethmanen,

We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool

If this matter is urgent kindly open a support ticket via helpdesk.

Best Regards,

Natyra from Cridio
Customer Success Ninja

Why does ListingPro demos gets poor scores in Google PageSpeed Insights?

Hi strategist,

A lot of times users ask us why is your page speed slow (page load time). If you are asking this question you are most likely basing it on testing (PageSpeed Insights or GTmetrix) one of our LIVE DEMOS (Example: classic.listingprowp.com). Live demos are for the purpose of the demo only. We do not optimize our demos for page speed. Page load time has almost nothing to do with the theme. Page load has everything to do with the hosting option, content, images, etc. For more details read the following articles.What should I do to improve my site speed?

Best Regards,

Natyra from Cridio
Customer Success Ninja

Please kindly contact us here regarding it.

Is there a way to have another taxonomy say ‘provider’ i have listings, locations, and features of the property but i need an ‘agent’ or ‘provider’ what is the best way to go about this?

Hi Brad

To make it exactly as in your example may need some custom work. For customization please kindly fill out this form to get a free quote. click here

Best Regards,

do you have any tips or advice on how to make the business to CLAIM fast their business?

Hi jeffly509

Please read the article It will help you in this regard

Thanks

can you tell me when you plan to release YellowPro?

Hi elena

Thanks for writing us and showing the interest in theme demos. Let me tell you that the Yellowpro is under development and will release soon. We cannot share the exact date of release but the ETA is one month

Best Regards,

thank you for your answer

You are Welcome :)

Hi friends. What do you think about a progress bar for image upload when adding or editing a listing? That would be really great, thank you in advance!

Hi computermobil

Thanks for investing your time to put suggestion for theme improvement. Its highly apricated. Definitely, We will forward this to our team and they will add it if they will found it a worth addition

Best regards,

My server have PHP 8.0 and 8.1 and these theme does not support these php! WHy?

Hi ctinmobile,

Theme currently support PHP to 7.4 version

Thanks

Banner only going 2/3rd way across header on homepage…

Hi fusiondesigner

For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.

Thanks

can you give me a little clarification on how the wp all import works? from where can i import listings? is it possible to auto import listings from other third party websites?

Hi nikhildasvp,

Thank you for your interest in LisitngPro!

Listings import can be done with a CSV file. Fore more you can read this article.

Best Regards,

Natyra from Cridio
Customer Success Ninja

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