1797 comments found.
Bottom section of room detail page have this text: “is proudly powered by WordPress”. We checked the elementor footer and we checked the room detail page in editor. We did not find any text like this. Why you add this text to all detail pages for rooms? We wanna remove it in settings (without custom css). Please help. Update: We checked also the wordpress widgets, there is no text like this.
Interesting. Thank you for letting us know. Are you using a page template from a 3rd party plugin?
Are you able to create a ticket for us?
https://themovation.ticksy.com/My client uses RMS Cloud as channel manager. I’ve seen in the pre-sale comments that your booking software supports 2-way synchronisation, will it do so for RMS or other channel manager software? Cheers
Thank you. As long as RMS Cloud supports ical, the bookings should sync. 
Hello, I’m using this theme since several years ago and I recommend it ! Does anyone have problems with CRON to sync external calendars automatically? All my setting are good and it was working before …
Hi! Try updating the plugins and theme. https://bellevuetheme.com/changelog/
Hello, is it possible to make a site accessible in several languages for users, with a language selector in the header?
Yes. This theme is fully translation ready. You can add a switcher in the menu. You will need a translation plugin.
Hello,
I like the theme it is amazing
Pre sale question please :
1- Is it possible to give the user the possibility to select hours from the calendar form? (fronend form) or it works only based on availibility?
screenshot : https://prnt.sc/_YETAOksJjZj
Thank you
Hello! Are you looking to book something by the hour? If so, yes we ship with a different calendar that can do this.
Hello, We want a calendar to have both dates and hours in the same form, the user select dates and hours of arrival and hours of departure with this demo : https://demo.themovation.com/bellevue/beachhouse2/accommodation/blue-lagoon/#
not booking by the hour, but hour of arrival and departure.
Is it possible?
Thank you
The guest can book the date (Check-in / Check-out) then on the confirmation page can specify the hour for arrival. Would that work?
Hello
I don’t know if this template meets all the demands from my client. I’d like to try it out but is it possible to get a refund within a agreed time if it doesn’t meet my clients demands?
Kind regards!
Hi! Thanks. Can you please contact us through our author profile?
https://themeforest.net/user/themovationHappy to help.
I have installed the “Chalet 2” model with the intent of changing it later but it seems that my changes are not taking any effect.
On Theme Options > Header & Footer I selected “Showing Settings” and have changed some things but it seems to have taken zero effect.
Sticky header for example does nothing. Top bar creates no top bar.
I wonder what am I doing wrong here.
Thank you. Can you please create a ticket for our team?
https://themovation.ticksy.com/The support license has expired. I bought this theme but never got to finish the website, which I’m back to now.
Paying 41 USD to understand why basic things are not working seem a bit too much. These are settings from the “Customize” section, I’m not even trying to do anything super specific here.
Now for example, I try to change the logo by following this https://themovation.helpscoutdocs.com/article/127-how-do-i-change-or-remove-the-logo but the logo never shows up.
I can see the logo there in the sidebar menu (both on “Customize > Theme Options > Header & Footer > Logo” and “Customize > Site identity > Logo”).
Most likely the site is completely ignoring these settings, but I wonder where can I edit my Header. When trying editing the “Header” global I saw a Title text there and replaced it with a simple image element for my logo. It can’t be the correct way though…
Yes, everything is up to date.
Hi, I checked and you bought 5 years ago? You still building? 
What version are you using?
Please consider renewing your support, we put a lot of time and money into our releases. We’ve literally doubled the demos and overhauled the entire theme. It’s fully editable now from top to bottom.
Yes. 5 years and after all that time still can’t show the content from the “Customize” setup menu.
I’m not building, I had abandoned the theme (in reality I ended up going with another theme – RealtySpace) now I was giving it a try again. Never used this theme (except for trying it out).
I’m not asking for anything special. And the version I have is the latest one for what I saw on https://bellevuetheme.com/changelog/ (3.5.9) – is that not correct?
When I asked the question above I thought a simple response would suffice. If that’s not the case then no problem. I would get support and renew it if the issue wasn’t something so basic as uploading a logo where it says “Logo” file and expecting it to show up.
Yes, 3.5.9 is the latest.
Everything works well. I’m not sure what the issue is . You say. “can’t show the content from the Customize setup menu.” but I don’t know what that means.
Please reach out here: https://themeforest.net/user/themovation
Happy to help.
Hi! I just bought this theme(download:all files & documentation), but I can’t find the child theme folder. I would like to start working on it with the child theme activated from the beginning. Thanks in advance, Laura.
hello again, about the child theme is already solved.
Another question: I have preinstalled a demo, but the header menu view is different in theme settings from site preview.
Hi, thank you.
1 – The child theme is auto created when the theme setup has been run. Did you set the them up through the theme setup?
2 – the header menu view is different in theme settings from site preview.
Interesting, can you send me a link to the demo you are trying to use can also your site?
Hi, is the last version of your theme is compatible with Elementor 3.6.4 please ?
Yes
Hi is this compatible with travelpayouts.com ?
I think so. I believe they have a plugin that you can use on this theme.
Hi, my support expired just few days ago. I hope you can help me. On general blog masonry page (made it with elementor) disappeared categories of posts. (In the section modify blog category is NOT hide). See screenshot 01 and 02. I would like also that in the general blog screen, you could add after title, the event dates as in the single blog page. (not the date of publication). See screenshot 03. thanks
01. https://www.dropbox.com/s/0mm65n2wqjb1f1k/01.png?dl=0 02. https://www.dropbox.com/s/0fscdjjruzf3wu9/02.png?dl=0 03. https://www.dropbox.com/s/na0pj180x87jrfi/03.png?dl=0
Thank you. it will be easier if you can contact us directly. Then i can take a look inside your dashboard.
https://themeforest.net/user/themovationI wrote you in the form as you asked me. I gave you also the access to my dashboard. I’ll wait for an answer. Thanks
Thanks!
Thank you for asking. Yes, that sounds correct. Please create a ticket here: https://themovation.ticksy.com/ and include access to your dashboard so that we can take a closer look.
i, the ticket is opened and you have the amdin provoleges, it was send in separaed email. You can close this topic to avoid the paralell communication. Thank you very much!
Thank you! Looking into this today.
Hello! Pre-sales question please: does your booking plugin support a forced minimum number of days stay (i.e. 5 nights) and two prices depending on the predefined ‘season’ and length of stay e.g. either 5 nights or 7 nights, our prices are monthly (1st Jan to 1st Apr £350 for 5 nights, £380 for 7 nights > 2nd Apr to 1st May £420 for 5 nights, £450 for 7 nights, 2nd May to 1st June £390 5 nights, £440 7 nights etc.). Thanks in advance
Hello!
Yes, we do minimum stays.
Yes we do different prices based on season / date ranges.
Let us know if you have any questions, we are happy to help.
Why you do not provide a child-theme out of the box for your theme? Its not a free theme, its an paid theme and maybe you plan to improve this? How to solve that issue? its not very user friendly if we need to create a new child theme with child theme generator for every project…..... 
“Hello! The child theme is installed automatically during the theme setup. Did you go through the theme setup steps It should look like this: http://demo.themovation.com/bellevue/automated-installer/ – the child them is the first step.” But we already finished/skipped this part. How to create now a child theme?
Hello! We actually do provide this
When you go through the theme setup we automatically create one for you. Are saying that you opted out of this setting? Any reason why?
If you opted out during setup then we can provide one to you. Just create a ticket for us here and we are happy to help.
https://themovation.ticksy.com/Hi!, I have a presales question. I will need to set a fixed quantity (or percent) as deposit, then the customer will have to pay (externally) and I will confirm manually in the backend. Apart from that I will have to confirm manually the complete payment on arrival. Is it possible with the initial theme bundle? or I will need any other add-on?
Thanks a lot!!
Happy to help.
I will need to set a fixed quantity (or percent) as deposit, then the customer will have to pay (externally) and I will confirm manually in the backend.
- Yes, you can set deposit by percentage or fixed. You can confirm inside the WordPress dashboard
Apart from that I will have to confirm manually the complete payment on arrival. Is it possible with the initial theme bundle?
- This is all bundled and included. You get it free with the theme purchase.
Hi Ryan,
I would like to send PDF Invoice in Email to customer, but I couldn’t find the add-on to install in Theme Set Up / Theme Health (Plugins).
I have installed in MotoPress Extensions : Payment Request Add-on
Thank you! Carlos
HI Carlos, thank you. Can you please create a ticket for us?
Hi Team, thanks for your reply! Unfortunately I can´t open a ticket, support it´s expired, but I consider that this doesn´t correspond to a support issue, since the Add-on is included with the theme and the license that I purchased.
If I have not misunderstood, you send a download link with Add-on right?
Thanks again for the help and I hope you can help me!
Best Regards, Carlos
HI Carlos, yes you are correct. Please contact us directly.
Hi there,
We run a 5 day retreat, 4 times a year. We have 4 rooms available for each retreat. Each room price varies depending on how many people will be staying in the room. If only one person takes the room for the retreat then the price will be less than if 2 people take the room. We will need to show on our website that the room is no longer available for the retreat once booked. We will also need this to sync wit ical.
Does your booking system plugin have this feature and does it come with a guide to help us set this up?
Kind Regards
Matt Shaw
Hi Matt, thanks. Yes, it includes all of that. If you have support questions, please post them here:
https://themovation.ticksy.com/Hi
How can i set the Accommodation Type ID on the page
For example on the contact page
Have no support left so i can´t make a ticket
thanks
Thank you.
Please renew your support here:
Inside the widget there is a space for the Accommodation ID, you can hover over the accommodation under Accommodation / Accommodation Types / and get the ID.
Cheers!
Is the booking plugin free? If so for how long? I just got billed for renewal fee! If it a recurring payment you should mention it in the ad!
Hello! The Booking plugin is FREE with Bellevue. You never have to pay again.
You will never be auto-billed from us.
Who is the invoice from?
Is it wp booking system personal ? That was the plugin. It was billed by a reseller, fastspring? Thanks for your help. Don’t ever remember paying it before. Maybe it was for another theme but sure I only use your theme. Maybe I’m wrong. Any help welcome.
It was billed by a billing Co, called, fastspring, on behalf of, from what I can see, wp booking system. I’ve looked at their site it it does look like the booking system on here. https://www.wpbookingsystem.com/
Hey there! Thanks.
Wow that was very nice of them to do that.
We need to take this thread offline because we can’t post private emails in a public space.
Reach out to us here: https://themeforest.net/user/themovation
Thanks! Glad to see that it all worked out.
Pre Sale: Will this theme connect to things like VRBO and Airbnb?
Hi NorthwoodsCreative! Yes. It’s a two way sync with VRBO and Airbnb if you wish to.
