Sorry but the theme doesn’t have that feature.

Hello,

Thank you for your interest

Sorry about this issue. We can help fix it with some custom css.

I had to restore a previous backup to get rid of it, but it happens when I try to update WP to 5.9.3.

Hi,

Could you try replacing the \wp-content\themes\hotelmaster\elementor\image-list.php file with the one from here and see if it helps: https://we.tl/t-tQgrcAMp3S

Thanks.

Hi,

Could you provide the url that the problem occurs together with wp-admin and ftp-access back via goodlayers profile page so we can check this out ?

Hi,

First of all, Thanks for your interest

Sorry, I don’t quite understand when you said ‘term projects’ Can you please describe more about it so I can answer this precisely?

Thanks!

Unfortunately, we don’t have the feature to export that.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hello?

Hi,

Sorry for the delay.

There aren’t option for this. BTW, you can edit the single-room.php file inside gdlr-hotel plugin folder directly for this.

Thank you

Hello,

Sorry, it is not possible to use the stripe payment form

Hi,

You can change that by adding this custom css in Theme Options Panel > General > Page Style > Additional Style option:

@media only screen and (max-width: 767px){
    body .container{max-width:94% !important; padding-left: 0 !important; padding-right:0 !important;}
    body .body-wrapper.gdlr-boxed-style {max-width:100% !important;}
    .gdlr-item{margin-left:0 !important;margin-right:0 !important;}
}

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much!

I don’t understand why the booking request email does not arrive in my inbox. In the Recipient Email I entered my email address, in booking codeprefix what should I write? Thanks

​​Hello,

Could you install this plugin to check if the mail function is properly working on your server? https://wordpress.org/plugins/check-email/

If the mail function is not working then you can ask your web-host to enable it or use one of the wp smtp plugins.

If the mail check plugin works, then create a ticket with your WordPress username-password so we can take a look: https://support.goodlayers.com/

The code prefix is used to generate the confirmation code sent to the buyers. Add a short identifiable keyword here.

Thanks.

thank you solved with WP Mail SMTP

Hi,

Sorry, that’s not possible. You can only show it as a part of the reservation bar or the booking page.

can i know how? , thanks

You can show the reservation bar using the “Hotel & Apartment Room Availability” element in the page-builder.

I don’t understand the difference, it is possible to give an example in both cases. Thank you . I just wanted to see smaller H1 and H3 font fonts on smartphone devices

i’m not expert, for example the h1 and h3 fonts of this page for mobile device: https://www.agriturismocentopino.it/en/tuscany-villa-centopino-en

Font family refers to the font name. I assume you mean to change their size. You can do this by adding this custom css in Theme Options Panel > General > Page Style > Additional Style and changing the value:

@media only screen and (max-width: 767px) {
    h1 {
        font-size: 27px;
    }

    h3 {
        font-size: 25px;
    }
}

Use this code if you mean to change the font family:

@media only screen and (max-width: 767px) {
    h1 {
        font-family: 'Open Sans';
    }

    h3 {
        font-family: 'Open Sans';
    }
}

Really sorry, our theme support only Paypal, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.

Thanks for your interest by the way

Hi,

Can you try to go to admin panel and click save chances once? See if it’s fixed or not.

Hello,

Yes, it is possible to disable the payment option in the booking form.

You only pay for the template once, this will include all the future updates as well. Item support can be purchased separately if you need it.

Yes, you can create a multilingual site using a plugin like WPML or Polylang. This will also allow you to change the language in the wp dashboard.

Really sorry, our theme support only Paypal, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.

Thanks for your interest by the way

Hello,

We haven’t come across this issue with our other users. Could you send your site URL and WordPress username-password so we can take a look? You can send them privately using the form here: https://themeforest.net/user/GoodLayers

Hello,

Sorry, there’s no option to disable the full payment option.