93 comments found.
Guys, I’m not getting it and a registrar the email and Purchase Code has nothing in the files
Hi there,
Please take a look at the following article.
If you need any further assistance regarding theme, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, is the landing page included?
Hi there,
Thanks for taking an interest! Yes it is, once you import the demo content you will get access to all the pages, including the landing page.
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Ok great, thank you. 
Hi there,
You’re welcome!
Support
Edge Portfolio part of
Qode Interactive
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Does this theme onlyweork on WordPress? I want to edit it and host it using only Vs code and php server.. is that possible ?
Hello,
Eldon theme is a WordPress theme and it can only be installed on a WordPress installation.
Support
Edge Portfolio part of
Qode Interactive
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Oh So I can’t edit the html,css,js files on my own .. okay it’s my fault that I did not notice that it’s only for WordPress when I bought it, I especially bought it to save me some bucks , But now the WordPress hosting will be so expensive to me, I’d like to refund Cancel and refund is it possible ?
Definitely need a refund this is not going to work , I’m not a WordPress developer , I can’t even upload the site , I hate WordPress, and I’ve been trying my way to extract the html, css, js files’ to use it by itself alone…. If there any chance o use the template without the wp wrapper then okay , only the source files , other wise this is not going to work for me at all from development perspective and a Monterey perspective, i’m sorry but I have been trying for 3 days and couldn’t do anything about it, unless you think the creator of this site would give me a version that works based on VScode and php local host ?
and btw I’m using another hosting company support team , because your team doesn’t reply to my tickets , so I had to go to WIX and BLUEHOST and ask their support what a shame , funny thing is the cost of support is nearly half the cost of the website, I DID NOT ASK FOR IT , I just found it detailed in the invoice but not in the website when I first purchased it the website says template fee is 77 when it’s actually 40 and the support is 35 … IDID NOT ASK FOR SUPPORT.. and the funny part that u made me pay for something I don’t want and still there is no response from support lol , definitely want to cancel
Hi,
We are sorry to hear this.
Unfortunately no, we don’t have HTML/CSS/JS versions of our themes.
Since our themes are sold exclusively on ThemeForest, refunds are handled on Envato Market directly as explained in this article, and we do follow official Envato Market refund policy which you can check in this link.
You can try installing WordPress locally as explained in this article – How to Install WordPress on Localhost with WAMP. Once you install WordPress locally you can install the theme, import demo content and explore theme options to get more familiar with the theme.
Support
Edge Portfolio part of
Qode Interactive
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Hi support team,
Firstly your ticket system is not working. I can’t sign up for your ticket platform. Because you don’t send verification emails to me.
I’m trying to add a custom font. Although I did everything I didn’t be successful.
Hello,
You can also contact our support through this email, just include your purchase code and email you’ve used to register at our Help Center in the mail, and our support agents will verify it and gladly help you regarding any theme related question.
For adding custom font you may find this article helpful – How To Use Custom Fonts On Your Site, and this one here.
Support
Edge Portfolio part of
Qode Interactive
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Pre-sale question: Is there an option to change the light theme from white to grey/crem?
Thanks
Hello,
Thank you for taking interest in our theme!
Colors in the theme are adjustable and you can for set different background color for pages or individual sections.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, fantastic theme, love the design. Just wondering if there’s a way to hide a portfolio item slug? E.g. When I hover over a portfolio item, it shows the name and slug, but I only want to see the name. Thank you for your help.
Hello,
Thank you for choosing our theme! We are glad that you like it.
Please submit a ticket to our Help Center, include URL of the page where you wish to hide portfolio item slug, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi there, I’m thinking about getting this theme but was wondering whether it will be possible to feature videos that autoplay in the main home landing slider? And if so, what does this look like in both the black and white version? Moreover, is it possible to change the mouse image (the smiley) to a different image? Many thanks in advance for your response!
Hello,
Thank you for taking interest in our theme!
First section on landing page and main homepage is created using the Slider Revolution which is included as bundled plugin with the theme and this plugin allows adding video backgrounds. You can find more info in plugin’s documentation in this link. The same video background will be applied both on black and white version.
Could you please let us know for which section would you like to change smiley cursor so we can give you more precise answer?
Support
Edge Portfolio part of
Qode Interactive
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Is the main title page on the Eldon demo page is available in theme? E.g the Eldon words over the top of the shifting image below.
Hello,
Once you import our demo content you will get all the pages and settings which you can adjust to your needs. This section on landing page is created using the Slider Revolution which is included as bundled plugin with the theme (please see screenshot).
Support
Edge Portfolio part of
Qode Interactive
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Hi, I want to know how can i change the smiley face icon on the preload (landing page) and the mouse follower. Thank you
Hi there,
You can set different preloader in Eldon Core Options > General (please see screenshot).
The mouse follower is added with qodef—smiley-hover-custom-holder css class added in Advanced settings of the section as shown in screenshot.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Pre-sale: Any upcoming updates? When to expect and what is coming?
Hi there,
Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including latest versions of included plugins or implementing some fixes, or adding new feature but we can’t tell exactly when it is going to be released, but we hope that update will be available soon.
Support
Edge Portfolio part of
Qode Interactive
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Hi, there! First, congratulations for this amazing template, is so dinamic and fun.
I have a presale question, in the shop is there any way to chance the color of the badges for products, such as the “new” or “sold out” because I would probably need these featured.
Thanks!
Hi there,
Thank you for your kind words!
You could alter this with a small piece of CSS, if you wish to have different color for Sold item and different for new, for sure which can be provided by our support team.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi,
How can I make changes to animated text on portfolio minimal header?
https://eldon.qodeinteractive.com/portfolio-minimal/Thanks.
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I see that demo pages have black theme by default. If i turn it to white and go inside any project, it goes black again. Is there option to keep it white by default and turn black only when button pressed?
Hi there,
Thank you for reaching us!
Yes, the global background for whole site can be set to white in Eldon Core Options > General with ‘Global Skin’ option as shown in screenshot.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Is there a chance this can be in html/css/js?
Hi there,
Thank you for reaching us!
Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Please let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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How to setup mobile logo image for dark and light mode ?
I think your theme support dark/light logo on Desktop, but not mobile.
Check please !
Hi there,
You can within our ELdon Core Options > Header set your header styles to dark/light as well as in Eldon Core Options > Logo you do have the logo dark/ light option to upload different logo images.
If you need any further assistance please submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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It works only in Desktop Mode.
There are no option for dark logo and light logo setting in mobile.
Here is the video.
https://drive.google.com/file/d/105wzO0T_mVpVIFioNyJRhlb0vP13ShDp/view?usp=sharingI want to show white logo on dark mode in mobile device. And I want to show dark logo on white mode in mobile device.
Check please 
Hi there,
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check this on your end.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi ! I’ve purchased these theme which is really amazing, but when I finish the installation of the theme, I can’t download the related plugins, because WP telle me that I “don’t have the access to access to these page”. Can you help me with that ? Thks a lot !
Hi there,
Thank you for reaching us!
After you install theme you should navigate to Appearance > Install Plugins and install and activate plugins one by one. It is important that Qode Framework plugin is installed and activated before Eldon Core plugin.
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi guys, this is such a gorgeous theme. Beforte I buy I was just wondering if there is the option to create a single page site with this theme?
Hi there,
Thank you for taking interest in our theme.
You can create a single page site also with Eldon theme. Once you import our demo content you will get all the pages and settings which you can adjust to your needs. To achieve this it is necessary to add anchor links to menu items and sections.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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Perfect
Support
Edge Portfolio part of
Qode Interactive
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Some very cool, unique elements and styles indeed!
Hi there,
Thank you very much, we are glad you like it!
Support
Edge Portfolio part of
Qode Interactive
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Awesome theme! Does the graphics illustrator sell other work on Evanto or is the artist’s name/info available? Will definitely by the theme, but also love the graphics and wouldn’t mind buying more.
Hello,
Thank you for taking an interest!
By purchasing the Eldon theme you get all images featured throughout the theme for use on your website free of charge.
Please note that the images may only be featured on a website built using this specific WordPress theme. Read more about image copyright in this article.
We bought most of the images we are using on our demo sites on the Shutterstock service.
Do let us know if you have more questions
Support
Edge Portfolio part of
Qode Interactive
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Thanks for the info on how the images are packaged/can be used.! Are the images designed by Qode or a third party artist? Thanks!
Hi there,
As we wrote in the previous reply, we bought most of the images on the Shutterstock service.
Please let us know if you have any other questions.
Support
Edge Portfolio part of
Qode Interactive
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looking great? what tool doesit uses? elementor or wpbakery?
Hello there,
Thank you for reaching us!
Theme uses Elementor as page builder and the demo content is built using this plugin.
The theme is compatible with WPBakery as all of the theme’s shortcodes are also available with this page builder so you can use this plugin to build your content. However, this plugin is not included with the theme and if you wish to use it you need to purchase it separately.
If you have any additional questions please let us know.
Support
Edge Portfolio part of
Qode Interactive
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