263 comments found.
hi How can I install and use the demos?
Hi ferya290,
Please refer various articles here – https://litho.themezaa.com/documentation/category/demo-data/ for demo data installation.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
can you give heder image for freelancer demo site
Hi ravidhana99,
Please create a support ticket here: http://www.themezaa.com/support/ with your query.
Thanks,
ThemeZaa
can i add video frames in the home page?
Hi manizstha,
We are not sure what do you mean by video frame but yes you can add background video as well as simple videos in the home page or any other pages.
Thanks,
ThemeZaa
Hello i want to buy this theme, but do i need to have elementor pro to use this theme ?
Hi lbbintan98,
No you do not need Elementor Pro except you want to use any specific feature / widget from that plugin.
Thanks,
ThemeZaa
hello, is there a catalogue mode for the products (no price and no add to cart) ? also i need to ask about the license. if i installed this theme on a subdomain and start creating the website, once done i need to move it to the root domain (same domain name) do i have to purchase another license, or same license will still work? thank you
Hi johnnyziade,
Unfortunately there is no catalog mode feature available, but you can use any plugin or implement custom module to achieve it.
Catalog mode option is available in our Hongo theme, which is specially developed for eCommerce, please check it here – https://themeforest.net/item/hongo-modern-multipurpose-woocommerce-wordpress-theme/24915448
Yes sure you can activate Litho license in one staging site and one live site. Please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/ for staging site subdomain name requirements.
Thanks,
ThemeZaa
I am having issues with my one page navigation, the anchors cover the content when they go down the page. I have a support ticket in, but need help ASAP. https://convenience.c-p.com/
Hi jamessavino1,
Our support team will reply your ticket in 24 hours in working days, so you should receive reply today itself.
Thanks,
ThemeZaa
OK thanks, yes still having some issues.
Hi jamessavino1,
Please be in touch with support team for any queries and issues you may have.
Thanks,
ThemeZaa
Can you pls check whats wrong with cart icon wrapper here? https://maricha.com.do/tienda/
i have given the z-index to 9999 and nothing
Hi iamartbc,
It seems you have added background image in the header and that is conflicting there. Please go to Appearance > Customize > Additional CSS and add below custom css code there and that should help.
.elementor-section-wrap > section:first-child.parallax {
overflow: visible;
}
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Thanks so much….
And thank you iamartbc 
ThemeZaa
Hi,
I want to have popups which slide in from the bottom of the page. The ‘Position’ setting for the popup does not work. I think the theme has disabled it? I tried by switching to default theme & the popup positioning worked. How can I fix this issue?
I have raised a ticket 2 days back….haven’t received any reply.
Please look into this urgently.
Hi manjusha123,
Sorry for the late reply due to weekend. Our support team is back to work and you should get reply from them today.
Thanks,
ThemeZaa
Hi Greetings.
I am trying to save a page & posts using elementor plugin but it doesn’t save. I get an error. See the error below.
Server Error (404 Not Found).
Kindly assist.
Hi Zamoya,
Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
iam interested to buy but there is no tour page template and booking integration, does it available in the theme ?
Hi woline2008,
There is travel home page demo here – https://litho.themezaa.com/home-travel-agency/ but tour detail page ready demo is not available. You can use ready demos, elements, templates available to build your travel detail page content. You may need to use any booking plugin and customise it to make it look and work as per your need.
Thanks,
ThemeZaa
Hello! I would need to deactivate the license from a website, but I accidentally deleted the website and forgot to deactivate the license before. Can this be done now? I tried to send a ticket but the support expired. Thank you!
Hi webceptro,
We have manually deactivated license for you, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.
If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
How do I set the image gallery to match Image gallery style 03 or Image gallery style 02? I’ve searched the documentation, and I can’t find this information. Thanks
Hi ogweewee,
Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP site admin access details, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa
Hi there i bought the Theme but i have a problem about license activation. I create a support ticket please help me immediately. Ticket Number #999216578
Hi onrdkr,
Our support team will reply your ticket.
For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
I saw your answer but it is not working. And i sent another message on opened ticket. Please solve my problem or refund. Because i have no time remaining for build the website.
Hi onrdkr,
Please communicate with support team for your concerns and queries as we can see our support team is already in contact with you.
Thanks,
ThemeZaa
Im having troubles with my site, exactly with “Litho Addons Plugin”. Twice I need to deactivate and activate plugin cause my site doesn’t run. What do I need to do so that doesn’t happen again?
Hi terusign,
Please create a support ticket here: https://www.themezaa.com/support/ with your query / issue and WP admin access, so our support team can check it and guide you further as needed.
Thanks,
ThemeZaa
Hi, Great work I appreciate your effort before buying this, I have some question can you provide me a temporary key to check how theme works? Is this compatible for machine related website like machine embroidery thread conversion chart color. Need an honest recommendations from your side thanks.
Hi,
Thank you and we can not provide your temporary key for theme but you can view our theme demo here https://litho.themezaa.com/ you can explore all features and pages and judge your self. If you like it then you can please purchase it.
Thanks ThemeZaa
Hi, Almost one week gone, can you pls let us know whether this theme will work or not, so that we shall move and purchase some other theme. Ticket #999215820
Hi gcaimpact,
Your support ticket is now replied, please check it.
Thanks,
ThemeZaa
Hello.It is possible to configure filters for categories and attributes on the main page.I have a travel agency website and I need filters right on the main page (price, tour category, tour duration, type of extreme)Example in the screenshot https://pastenow.ru/GLL1Y .I also need a rating and a product checklist.
Hi gocommunity,
Filters can be visible on shop landing and archive pages only as per WooCommerce feature, you can please check the shop landing demo here – https://litho.themezaa.com/shop/?sidebar=left_sidebar&column=3&container=fix&no_padding_top=1
Thanks,
ThemeZaa
Hello.Do you have a temporary key (license) to see how the theme works?
Hello MarinaN89,
No, we do not have any temporary key for license activation.
But you can create a staging site setup as per this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/ and use your purchase code to activate license in staging and review it
For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/
Thanks,
ThemeZaa
Olá! Pretendo utilizar o estilo “overlay image” numa página de blog, no entanto, não fica com o mesmo efeito que é apresentado na Demo. Não consigo fazer com que a imagem de fundo aparece apenas quando passo com o rato. Conseguem ajudar-me?
Obrigada!
Correção: Não consigo fazer com que a imagem de fundo apareça…
Hi silvadulce,
Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP site access details, so our support team can check it and guide you as needed.
Thanks,
ThemeZaa