97 comments found.
Hello Whenever we try to add product with big name it goes over the name in Breadcrumb area, can you tell me how to make it small so big product name can adjust or how to take it from breadcrumb to front of product name instead.
Hello,
I’m encountering an issue when trying to access the Widgets section under Appearance. The following message appears:
“There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.”
Hi dear,
Kindly create a ticket on our forum along with your site admin panel info, support team checkout the issue also fix it.
Forum Link:
https://expert-themes.com/support Email id: support@expert-themes.comRegards
Thank you, Expert-Themes, for your support. My issue has been successfully resolved by your team, and I truly appreciate your help.
Hello, I tried installing the Senat plugin, but it keeps giving me an error message. I can’t edit the template with Elementor
Hi dear,
Kindly checkout forum, our support team person reply on your ticket.
Regards
Hi dear,
Please visit your site, our support team ready a demo on your site.
Regards
Your support team has resolved the issue. Thank you.
Hello I tried to update from 1.3.7 to 1.0 (the new update) and the site looks like I have never personilized it!. The logo, the header, the footer and the slider are gone: Are there another way to update it?
Hi dear,
No need to worry kindly contact with support team, share with them your site admin panel info they upload latest version of theme on your site so issue will be fixed.
Forum Link: https://expert-themes.com/support Email id: support@expert-themes.com
Regards
Hi, Im waiting in your support system for 3 days, please fix the error in the page. thank you
Hi dear,
Kindly checkout forum, our support team member fixed your mentioned issue in your site.
Regards
This theme is not supported by the plugin named Slider Revolution. please help?
Hi dear,
Kindly checkout support forum, our support reply on your ticket.
Regards
Hello, This theme is not supported by the plugin named Slider Revolution. I am getting an error and my website gets down (offline) after a few days. Can you please tell me a solution? I can share my screenshot. Thanks!
Hi dear,
Kindly checkout your mailbox, one of our support team person respond on your mail.
Regards
How can I add Tiktok Icon in Social Media Sharing?
Hello, I would like to know if it is possible to easily switch from King Builder to Elementor? (what is the exact procedure) Is it relevant to keep King Builder or should I switch to Elementor? Does this theme have a roadmap for several more years? (to know if it will be maintained for a long time)
Hii want to add popup form in get quote can you suggest me which plugin will help it achieve this? Short code is not working
hi….how to remove or change sanat_project or sanat_service in the domain line? example www.yourdomain.com/sanat_service/job
Hi dear,
From admin panel go to the (appearance > theme options) here in tab(permalinks) you have found the field from where you can change the permalinks.
After that open (settings > permalinks) here you have found all formats of permalinks you need to change the permalink format one time later you can choose old format but one time changing required.
Hope you understand.
If still face issue then share your site admin panel info on below email id or create a ticket on our forum both email id and forum link given below.
Email id: support@expert-themes.com Forum Link: https://expert-themes.com/support
Regards
done….thank you
Hello. I would like to buy this template, but I have two questions: 1.- Does the theme use Elementor as an editor? 2.- Regarding the Logo, can its measurements be adjusted? I need to upload a circular logo, a little bigger than the one in the mobile version. Thank you so much
Sorry, in the second question I was referring to if I can adjust the measurements of the logo, since I need to use a slightly larger logo than the demo version. Thank you
Hi, can I edit header and footer through Elementor plugin
Hi dear,
Sorry for now we have our own created headers and footers so you can only change the content from theme options.
Regards
okay thank you for your reply
Hi,
I have bought this theme version 1.6. I was on version 1.3 before. But after installing version 1.6 my website is not working anymore. It’s because version 1.3 has plugin Theme Support Sanat. But version 1.6 doesn’t have.
Also where I can add my license key to register theme.
Thanks.
Hi dear,
When you activate theme (version 1.6) then notification comes install plugins just click on it and install plugins theme support plugin automatically download no need to worry.
If still face issue then either create ticket on our forum or send us mail on below email id along with your site admin panel and issues, Our support team fix those issues on your site. Don’t share admin panel info here.
Forum Link: https://expert-themes.com/support Email id: support@expert-themes.com
Regards
Already installed theme support plugin for version 1.6 But still my website is broke. It’s showing shortcodes directly on my home page. None of the shortcode is working.
pre sales Question , Does it supports AMP pages??
Hi, wordpress version 6.0 can use this theme?
Hi dear,
Yes theme is fully compatible with latest version of WordPress 6.0.
Regards
Please, the featured image panel dissapeared! I have 1.4 version of the theme! What I did wrong?
Hi dear,
You need to create ticket on our forum along with issues list and site admin panel info, our support team fix those issues in your site. Forum link given below.
Forum link: https://expert-themes.com/support
Regards
How do you create tabs and accordions given at the end in services page like – Agriculture Engineering? I am not able to edit them nor able to create new one.
Hi dear,
If you face issue then share issues list along with your site admin panel info on our portal or send us mail on our email id.
Both Email id and Forum Link given below
Email ID: support@expert-themes.com Forum Link: https://expert-themes.com/support
Regards
Hi, I sent the mail to support@expert-themes.com with website url and admin login details on 19th and still waiting for the response. Kindly revert.
Hi dear,
You need to chrckout again your mailbox also spam folder because our support team reply your mail after few hours.
Regards
I have made a support ticket 2 days ago with no reply while your support states up to 1 business day!
Hi dear,
Checkout forum again, our support team replied on your ticket.
Regards
I am trying to disable the sidebar for all “pages”. Your documentation says there is a menu option in Appearance > Sanat Options > Page Settings Panel. However, “Sanat Options” looks like it is replaced with “Theme Options” and there is no option for “Page Settings” there. I only see “Blog Page Settings” for blog posts and “Product Page ..” and “Product Details Settings”. Where can I find the general page settings to disable the sidebar on “Pages”?
hi, you advertise version 1.4 in your ads but when we download, everything is marked version 1.3
