1736 comments found.
Hi, i remember that before it was option to upload a grid of client logos, do you have it now in this template, if yes, show post the link
client logos like this https://www.prescientdigital.com/images/Clientslide.pngHello Stas!
The client logo module’s examples can b found here https://nativewptheme.net/shortcodes/clients-logos/.
Best regards,
DFD team
Presale question
Hi, I will soon create a site whose header will have to be slightly different depending on the screen (desktop, tablet, mobile). I saw that your theme offered a header builder. It is very good.
On the other hand, in addition to the menu elements, button, text… can we easily integrate code elements into the header (html, javascript, wbbakery shortcode for example…)?
regards
Hello Datanaute!
Please check the screenshot , here is the list of the available elements.
We can also suggest you test the theme by yourself before purchasing to make sure it suits your needs. Just contact us via the Envato contact form https://themeforest.net/user/dfdevelopment#contact.
Best regards,
DFD team
Hi, can you help how can i enable the short panel on mobile in portfolio pages? Desktop works, but on mobile not. Thanks
Hello Globalmedia1!
Could you please get in touch with us via ticket http://nativewptheme.net/support/support-ticket? We’ll check what can be done.
Best regards,
DFD team.
Hi. I have just purchased the updated Native theme from theme forest for my website. It was already installed; but needed updating? The theme is stil broken on my site: https://naturesreflectionphotography.com
What do I do? It looks like the WordBakery and the Rev Slide is not working. Please tell me what I need to do to reinstall; reload and fix the site. Thanks.
Purchase codes- I just paid another 50 USD WITH SUPPORT, so I expect that I will receive the support I need. Authors may ask you for a purchase code to verify that you’ve purchased this item.
7c5067c8-540d-456a-8850-43bd5938b223 – 27 Apr 2022 REGULAR LICENSE
Hello Nature333!
Could you please get in touch with us via ticket http://nativewptheme.net/support/support-ticket? Please clarify the link to your site and WP and FTP access details.
Best regards,
DFD team.
Thanyou for sharing. can i use it on my dan the man website
Hello Tmevents!
The theme can be used for any project if the theme’s functionality is suitable for your needs.
!note We have added compatibility with the Elementor plugin, added custom widgets for the Elementorand launched a couple of Elementor demos.
https://nativewptheme.net/elementor-one/ https://nativewptheme.net/elementor-two/Best regards,
DFD team
Hello. Can’t install required plugins.
Install Required Plugins The installation and activation process is starting. This process may take a while on some hosts, so please be patient.
Installing and Activating Plugin DFD Extensions (1/3) Downloading installation package from http://dfd.name/check-native/plugins.php?plugin=dfd-extensions&code=… Unpacking the package…
Warning: unlink(/tmp/plugins-xqWbkj.tmp): No such file or directory in /home/customer/www/realtylawtexas.com/public_html/wp-admin/includes/class-wp-upgrader.php on line 333 Installing the plugin… Plugin installation failed. An error occurred while installing DFD Extensions: The package could not be installed. The plugin contains no files..
Installing and Activating Plugin WPBakery (2/3) Downloading installation package from http://dfd.name/check-native/plugins.php?plugin=js_composer&code=… Unpacking the package…
Warning: unlink(/tmp/plugins-nRZPlc.tmp): No such file or directory in /home/customer/www/realtylawtexas.com/public_html/wp-admin/includes/class-wp-upgrader.php on line 333 Installing the plugin… Plugin installation failed. An error occurred while installing WPBakery: The package could not be installed. The plugin contains no files..
Installing and Activating Plugin Revolution slider (3/3) Downloading installation package from http://dfd.name/check-native/plugins.php?plugin=revslider&code=… Unpacking the package…
Warning: unlink(/tmp/plugins-slf1yP.tmp): No such file or directory in /home/customer/www/realtylawtexas.com/public_html/wp-admin/includes/class-wp-upgrader.php on line 333 Installing the plugin… Plugin installation failed. An error occurred while installing Revolution slider: The package could not be installed. The plugin contains no files..
All installations and activations have been completed.
Hello Kenthompson!
Could you please get in touch with us via ticket http://nativewptheme.net/support/support-ticket? Please clarify the link to your site and WP and FTP access details.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Hello, when will update 1.6 be available in Envato Market to update theme? Thanks! I download the files from Envato and it’s version 1.5.9
Hello Ftazon!
The developers’ team will check and update files as soon as possible. The update is available from the admin panel. Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket if our help is needed.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team
I’m quitting this theme after 5 years of hear pulling, which is the most exciting I could get from your theme. Why ist der mobile flyover menu so crappy? Fonts are tiny and It conflicts with other javascript on the page, namely layerslider, so I cannot have layerslider running behind the menu open, because the website gets stuck. Other themes seem to handle this so well but native seems to still use last century technology, ....maybe that’s why you call it “Native”???.
So basically I’m quitting because your mobile version is the great caca that overflowed my pacience bucket already full of native caca.
My custom CSS is so full of fixes for so many items besides your mobile thingy that I even had to install a plugin just to edit your theme options UI, so your “super practical horizontal navigation buttons” don’t take 50% or more of my 14 inches laptop screen (¿do you really think all web designers use huge screens? ¿didnt you ever expect a digital nomad using your theme?) ....many of your fonts not loading a different custom font from Montserrat, ven though declared on theme options, and them if I delete Motserrat, not even Arial is loaded on windws, because… you declared it wrongly in inner CSS…. So about 100lines from my custom CSS are only to change “your” redux options FROM THIS: font-family: “Arial, Helvetica, sans-serif”; TO THIS: font-family: “Arial”, “Helvetica”, sans-serif !important; ....being Montserrat by the way like a cystic cancer you cant get rid off even sinking the theme in chemotherapy… but I’m not going to keep on ranting more ...Enough! (door slamming)
Hello Fabrica_Digital!
Thank you for the detailed feedback. Hope you’ll find the item which suits you more.
Best regards,
DFD team
and that was just the tip of the iceberg…. I really tried, I swear. Best regards to you too.
We respect your decision and honesty.
Best regards,
DFD team
Hello, when will update 1.6 be available in Envato Market to update theme? Thanks!
Hello Sebasagosta!
The update is already available.
We have added compatibility with the Elementor plugin, added custom widgets for the Elementorand launched a couple of Elementor demos.
Best regards,
DFD team
Hello, I have Envato Market installed but don’t see the update for version 1.6 available.
Please update from the admin panel. Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket if our help is needed.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team
hi what is the difference between us native and Ronneby ?
Hello Ctrlhelp1!
The themes are different in styling and options as well as in code so you cannot simply switch from one theme to another. The difference is almost in every element, however, the backend structure is similar. Please be more specific in your request and we’ll be able to provide you with the details.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team
I use Native Theme with Woocommerce. I added a product list to a page. The products are displayed but in the wrong order. Meaning the product order (Woocommerce) is ignored by the theme.
How can I configure it correctly?
Hello Stoffelanja!
Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Hello dear DFdevolepement team, we have a problem with the license for the native theme, we used it on a customer project. www.qw-projekte.de and this changes its domain to https://kyve-projekte.de/ which is why the Linzence code is no longer valid. I have the option of reassigning it via an account with you. we have 2 licenses and actually the theme is only used on two sites.
Hello Medienfabrik-GmbH!
Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket. We’ll help you with the licenses.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Hi, please can you tell me why youtube videos on blog post are displaying full width disrespecting the right sidebar, which makes sidebar appear on top of the right part of the video? and why the video pop-up NEVER displays correctly, but instead displaced to the bottom for about 700px, which forces the visitor to move it upwards?
Hello Fabrica_Digital!
We haven’t faced the issue you have mentioned.
Please, extend the support https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and get in touch with us via ticket http://nativewptheme.net/support/support-ticket.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Hi I am unable to activate my theme after a reinstall WP on the same domain it keep saying Please enter a valid code
Hello Basilsara!
Please get in touch with us via ticket http://nativewptheme.net/support/support-ticket.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Hi, I’m having an excruciating time trying to change all typography to Arial and Arial Black for both desktop and mobile versions for better performance. Even though i changed all parameters in theme options in the tens of places it must be changed (why that many???) my website is still showing open sans in many places, like buttons, and other dfd elements, which come from redux files, as I found out with dev tools. Please, how can I change fonts in an efficient manner?
Hello Fabrica_Digital!
The font may be displayed if you specify it in theme or directly in element settings. You need to recheck the places where you have specified google fonts and set the one you need. In case you need our support assistance to fond where the specific element’s fonts were applied, please, extend the support https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and get in touch with us via ticket http://nativewptheme.net/support/support-ticket.
We are located in Ukraine so we are no able to provide support in time sometimes because of the war of Russia against our country, sorry for inconvenience.
Best regards, DFD team.
Fix needed! The problem is if you dont customize CSS and explicitly write font-family: “Arial”, Helvetica, sans-serif; with double quotation marks, OS fonts aren’t shown properly, no matter if you select it in theme options. Please fix this problem in future updates. Kind regards.
Thank you for the details. You may try to load the font as custom in Theme Options > Custom fonts.
We are located in Ukraine so we are not able to provide support in time sometimes because of the war of Russia against our country, sorry for the inconvenience.
Best regards,
DFD team.
Because I want the visitors to use their standard devices fonts instead of requesting a font from my server, so it loads faster … Arial … Get it?
We have already got your feedback and comment that you prefer to switch the theme. I have forwarded your feedback to our team for checking. Thank you for sharing with us.
Best regards,
DFD team
To everyone having importing problem: I solved importing problem and the Native Importer works after I set WP_Debug mode to enable in wp-config.php and then it works.
Hello DonSYS91!
Thanks for this post, it will be useful for the other customers.
Best regards,
DFD team.
Hi!
The demo importer doesn’t work (ajax-admin problem 400 bad request). I tried to import the demo via the WP importer. I uploaded and imported three content.xml: Home, Pages, and Layout ONE. + Imported the Layout One’s theme_options through the Nativ settings page. The result is a mess. I can’t find layout one’s home page (or any other homepage layout). The main menu is not imported, etc…
PLease let me know what should I do. It would be good to fix the Demo Importer, but no idea how to do it.
Thanks in advance!
We are located in Ukraine so we are no able to provide support in time because of the war of Russia against our country, sorry for inconvenience. We’ll provide the support as soon as we can. Please submit a ticket here: http://nativewptheme.net/support/support-ticket.
Best regards,
DFD team.
Hi in my customer’s website the header overlaps the page content for 1 second then it fixes (Chrome), and in Firefox the overlap keeps… Any idea how? This is the website you can check https://www.ilquinto.net/ PS. I do have a license but not with this account
Hello RendalIIN!
We are located in Ukraine so we are no able to provide support in time because of the war of Russia against our country, sorry for inconvenience. We’ll provide the support as soon as we can. Please submit a ticket here: http://nativewptheme.net/support/support-ticket.
Best regards,
DFD team.
Hi guys I fully understand and I am so sorry for the situation. God bless you!
Thanks for your support. We’ll do our best to provide you with the solution ASAP
Hello I have several installations of the native template and I am missing one thing. When I add an image from a post it doesn’t allow me to add the ALT attribute. It’s a mistake? can it be corrected
Hello Leitmotivmedia!
We are located in Ukraine so we are no able to provide support in time because of the war of Russia against our country, sorry for inconvenience. We’ll provide the support as soon as we can. Please submit a ticket here: https://rnbtheme.com/documentation/support-ticket.
Best regards,
DFD team.
WPBakery broke on a site I manage. It was developed by someone else, so I purchased the theme so I could update it. WPbakery is still not working after the update. I’ve updated all the plugins, disabled them, re-saved the roles. Have you pushed out the latest version of WPBakery and the associated credentials in the latest update? (1.5.8). I’m starting to get a bit frustrated.
Hello Clawver!
Please send us a ticket here https://nativewptheme.net/support/support-ticket.
Best regards, DFD Support Team