Hi Monkeysan,

I’m getting a 500 error on the Candidate Custom Content Types plugin with PHP 8.3, Candidate Theme 7.5, Candidate Custom Content Types 1.0:

I looked on Appearance / Install Plugins, and don’t see the Custom Content Types plugin there, and there doesn’t appear to be an update on the Plugins page, either.

Is there somewhere else I should look for an update to the plugin? Or have you scrapped that in favor of a different plugin? Or should I look for a totally different plugin to replace it?

thanks! teresa

Hi, do you have any political themes that are one page only?

Hello wp bakery is outdated and updating theme has stopped it completely what have in place for your clients who bought theme and wp bakery CANNOT WORK ANYMORE. How to update it now since it was bundled?

I’m getting this message while trying to activate my license “cURL error 28: Failed to connect to velikorodnov.com port 443 after 10002 ms: Timeout was reached” What could be the cause?

Cant update theme options , Logos

I am trying to install the theme on the website, www.maryhillalumni.org but its coming up with an error that the theme is already installed in another domain, www.generissacademy.ng. The theme is not installed in any other domain at all. Can you please resolve this.​​

*disregard

Hi, I have a license installed on a site ​ but the site is no longer operational and cannot be accessed. Can you please remove/deactivate​ the license from the site so i can use on another site. Thanks

Is there an update for for the WPBakery and Slider Revolution plugins coming soon? It is stating it needs an update but will not allow me to update as it says since it came in the theme I have to get my updates thru you.

Malware found in your theme. Please fix. You rarely update the theme :/

I submitted a ticket since but no reply yet. This is my ticket number #3417966 I can’t import the demos you showed

Compliments on a lovely theme.

Pre -Sales Qtn if you don’t mind.

My client wants to develop a Church Website with LIVE Streaming feature.

Can you recommend a LIVE Streaming Plugin which can work with the theme ?

Rgds

Hi, I tried to open a ticket, but my support time has expired. I don’t need tech support, but just to know how can i deactivate the theme, because the domain will be closed soon and i want to “free” the theme. How can I do? The “button” of the deactivation doesn’t work.

Hello, my server tells me that a theme file has detected malware on the website

...candidate/tribe/events/v2/month/calendar-body/day/multiday-events/multiday-event/hidden/register.php

Signature ID: SMW-INJ-16919-php.bkdr.wshll.headers-4

What to do ?

Good morning, I have version 7 of the template installed, and I have notices of many outdated pages the template for WooCommerce, when are you going to update the template?

Regards and thank you very much.

Do you have this theme support with Elementor ??

Hello, I want to deactivate my license on development site and activate on production site. I wanted contact you by submit ticket, but my licence expired and I can’t submit. How can I contant you to give you domain name?

We downloaded the new version of the theme to set it up on a staging site, as the old version of the theme on the site was not compatible with the latest PHP version. We have published the staging site to live site now, but the purchase code is showing as activated on the staging site, because of which we are not able to use it for the live site. How can we transfer the purchase code from staging to production site?

My support has expired so I can’t submit a ticket therefore I post here. ​My server and Imunify security is reporting injection-type malware in this file of your theme v6.9: candidate/woocommerce/checkout/form-checkout.php. My security tools cleaned the file but I can confirm the code is in said file in your theme download package.

Hi I purchased this today. On trying to install the required plugins, following error appears: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Unable to proceed further. Please help.