Discussion on Onum - SEO & Marketing Elementor WordPress Theme

Discussion on Onum - SEO & Marketing Elementor WordPress Theme

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755 comments found.

Hello,

Even though I installed the theme, activated it, installed and activated all the plugins, I cannot import the demo. When I choose a demo from the import section and upload it, I get the information that the process is completed, but the content does not load. How can I solve this problem?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, how to import sections from other demos ? thanks

I have downloaded the files and gone through the instructions to install the theme. But the “onum.zip” file is not on my computer like it should be. I have a file titled “themeforest-bHKDmEHI-onum-seo-marketing-elementor-wordpress-theme”. I have watched YouTube videos and read your articles where they all say to upload the “onum.zip” which is simply not on my computer. I have even searched for it in the search box in my files. Nothing.

Hi,

Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510

Thank you!

Hi

I’ve tried twice to install this theme I but get an error message in the WP admin panel stating that “The package could not be installed. The theme is missing the style.css stylesheet.”

Thanks.

Hi,

Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510

Thank you!

Hello team, I want to replica of my main domain to test domain but if I setup on testing domain then theme is deregistered . So I want to enable theme on testing domain as well because on live because we have to update the theme and there is a lot of custom code too. Plz reply ASAP. what can we do? or What can you do? Kindly revert me on : deepika.jain@datatobiz.com In short my main query is: Want to enable theme on live domain as well as testing domain. But current scenerio is theme can be enabled only on one domain.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi guys! We’ve been using your theme on our website: conveythis.com and love it! Question. Can you make your theme bundled with conveythis WP plugin to help other users access multilingual features in just few clicks? Please give it a shot! https://wordpress.org/plugins/conveythis-translate/ We would be super grateful and pleased! And maybe you can ask for something in return?

Hi,

Thank you for purchasing and using our theme, but I regret not being able to include your conveythis WP plugin in the theme pack.

We will recommend customers to use your plugin if they have a need to use a multilingual website.

Best Regards,
OceanThemes

Hello, very slow site speed

Hi,

Maybe this issue is from your plugins or your hosting. Please check again, our demo is working fine now.

Dose Onum Child support RTL & Arabic?

Hi,

Yes, this theme supports the RTL language now.

Thanks for interested in our theme. Have a nice day!

Hello,

i have some Problems with the Onum Theme. I miss some Options in the Customizer, i cant change Main Colour, Main Colour for Buttons and deactivate Pageloader. Where are these options?

I allready reinstall the Theme and Demo content twice. But it not help. And i test it with child theme and normal theme. But it not works.

Maybe your Documentation is old.

Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/

Thanks.

Hello,

I copied a section from this page: https://digitalwebhelp.com/our-process/ (BUILD YOUR SMALL BUSINESS. Dominate Your Competition with Process-Driven SEO)

ONTO THESE PAGES: 1. https://digitalwebhelp.com/web-design-and-development-services/ 2. https://digitalwebhelp.com/app-development

The section didn’t come out to be as it should have.

Can you guys take a look for me or tell me what needs to be changed ASAP? My website looks broken!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I did right after i posted this comment. Ticket number is #3000617

Yes, our developer will support for your ticket as soon as possible, Thank you!

Hello, I made a website with the onum theme but I got it from envato elements. I really liked the theme so now I want to buy it to have automatic updates. When I buy it, is it possible to activate the theme thru envato market plugin and don’t lose everything I already did? I’m not sure if I would have to reinstall the theme

Hi,

Yes, you’ll not lose old content and settings, you can update the theme automatically via envato market plugin.

Thank you for your interest in our theme!

How can I get psd files for onum theme?

Hi,

Please contact with us via email to get PSD files: https://themeforest.net/user/oceanthemes#contact

Thank you!

Hey, Is it possible to get the Icons, and images you use on your site as source file? We really like the illustrations, but we want to change the colors.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I installed the theme, all plugins, and demo content, but the header and footer do not look like the demo. Please advise.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hey there, after installation I see that my homepage of choice is missing the visual features shown in the demo. Specifically the vertical lines with colored circles from Demo 3 : Marketing Company. How do I enable these?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, I need serios help, please email me at zan786i@gmail.com so I am able to give full details. Thanks in advance!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, we’re setting up the theme now but the file doesnt seem to include the slides?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, when I install the Masterstudy Lms plugin, it does not show the button colors and its responsive feature is lost.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, I have created a ticket. Ticket number #2977534 Thank you for your interest.

Great, Thanks!

Hello, when I install the Masterstudy Lms plugin, it does not show the button colors and its responsive feature is lost.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello I’ve been using Onum Template, for quite a while now. I really like the template everything looks clean and modern, but I’m encountering few bugs with the template, Since I write in my language from right to left some of the text in my language is from left to right and i’m unable to change it.

for example the main issue for me is in the menu header, in the dropdown menu the texts are from left to right how can I change it to right to left?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

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