3807 comments found.
hi, I need feature:
I upload video, then user buy access to it, but after 30 days they access are automatically abort – do you have this option?
Hi baton1125.,
Thanks for contacting us and being interested in our theme.
The option that you are asking for is available by default in our theme. But the option will work for the entire course instead of the particular video, which means the entire course will not be able to access after that duration.
Kindly check the demo version for this feature. https://lms.themessupport.com/request-demo/ .We are awaiting your theme purchase and looking forward to helping you and traveling with you as a part of your business.
Thanks!! Regards., DesignThemes Support.
WordPress 5.9.x?
Hi.,
Absolutely, LMS is tested and 100% compatible with WordPress 5.9.x
Does it allow users/students to take personal notes?
Hi Jushijun.,
Thanks for contacting us and being interested in our theme. There is no possibility to take personal notes in their panel.
Thanks!!
Regards., DesignThemes Support.
Just quick question, after install all demo content. I tried to modify the page by WPBakery Page Builder. Why all the demo show in the “Text Block”? How can I change them as Element display?
Hi.,
Thank you for contacting us.
The Visual composer page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
You can use Page builder sample layout modules to create the pages with page builder. http://prntscr.com/kcnflp
Refer: http://recordit.co/nH9z5xKmaO
Videos : https://www.youtube.com/watch?v=rOVu7wuJF_M&list=PL6kpawNbFm9WLbwDeNQsN1sK1pW0Jpurz&index=1
Page setup: https://www.youtube.com/watch?v=-rnbGHv2bH4&list=PL6kpawNbFm9WLbwDeNQsN1sK1pW0Jpurz&index=3
Thank you, we look forward to helping you!
Hello, I want to install the demo “HOME 2” – sensei but there is no option to do it. I installed the default demo and the page is not similar to the one shown on your website. It’s messy.
Hi.,
Thank you for contacting us.
LMS Other Demos : http://docs.wedesignthemes.com/dt_articles/how-to-import-lms-other-demos/
You can import the demo content via the unyson plugin. Kindly refer to our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer to the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
hi I tried to register my purchase on your site so we can get help to install our theme but it says purchase code is invalid. when we try to install theme we get ‘The link you followed has expired.’ please help
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
thanks, I have sent you an email in the morning
We have not received your details yet. Please send it again.
Hi I have resent
we reply to your mail
Hi There, on your demo the events page look like https://lmstheme.wpengine.com/events/list/ how I can create same layout and page, I didn’t found in backend
Hi Alan.,
Sorry for the inconvenience. The events calendar plugin has been updated with the new layout. If you need the events page layout as in our demo site, please download the old version of the Events Calendar plugin 4.6.11.2. We will try to update the LMS theme with the new version of
Events Calendar plugin as soon as possible.
You can download the old version of the plugin from the following link. Scroll to the bottom and select the version from the bottom and download it.
https://wordpress.org/plugins/the-events-calendar/advanced/Thanks, this worked!!
Hi.,
Thank you for the appreciation.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Can I add attachment while sending a private message or sending a notice to everyone in Kindergarten Demo(home 6)? If possible then how? If its possible then I will buy this theme. Kindly Reply.
Hi.,
Sorry for the inconvenience,
This is not possible
Thank you, we look forward to helping you!
Hello, I have few pre-sale question - We are building a website that will teach yoga, meditation and yoga theory. I am trying to understand if the following functions are possible with your theme. 1. Live classes through zoom
2. Can we set course date for batches: eg: Batch 1: 20/04/2022 to 20/05/2022?
3. Can we offer 10 days courses? Eg a customer wants to purchase yoga course for 10 classes only. They can join the yoga 30 day course and only learn for 10 days. So for example. they start the course on 20/04/2022 and then they learn on 20th, 21st and 23rd. Then they login again on 25th, 26th and the 29th, 30th. Basically randomly instead of finishing the course back to back.
4. We want to allow limited access, so if the enrol for a 30 day course then after 30 days they cannot login to the same course they have to re-purchase the course?
5. Some course are offered for 15 weeks. 1 class for one hour per week, so totally 15 classes for 15 weeks. Will we be able to send them an email before 1 day of the classes as a reminder?
Hi sskpr.,
Thanks for contacting us and being interested in our theme.
1) We cannot include any live streaming or online class in our theme.
2) We have a start date for the particular course but we don’t have any end date for the course.
3) Once the user register we cannot set the period for the particular user. We can disable the content or we can set the end date for the particular course. So it will be affected all the users.
4) We cannot set any remainder for the course.
We have a demo link, you can register with your email and check our theme functionality for more details.
Demo Link: https://lms.themessupport.com/request-demo/
Thanks!!
Regards., DesignThemes Support.
Hi,
We have a problem with the implementation of email messages for users after the quiz. The teacher receives a message that the student has sent the quiz:
„Student instytutdietetyki submitted lesson Aliquam massa turpis’s quiz for grading. You can check that out here “
However, the student does not receive a message about the quiz grade (Graded: Yes), Wordpress crashes instead. After verifying the error, Wordpress doesn’t know who to send these messages to and tries dozens of times:
“Email has no sender missing recipients”.
Please help us,
http://isklep.pewnestrony.pl/wp-content/uploads/2022/04/screen1.png http://isklep.pewnestrony.pl/wp-content/uploads/2022/04/screen2.png http://isklep.pewnestrony.pl/wp-content/uploads/2022/04/screen3.pngHi Ptaq86.,
Kindly mail your WordPress admin, the user login and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi. How do I install Home 5 demo?
I also cannont find – Demo Content Install under Tools
I sent the login credentials here: http://themeforest.net/user/designthemes
Thanks
Hi whitewalldesign.,
We received your credentils. Thanks for sharing the credentials. Will check your issue and let you know in the email loop.
Thanks!!
Regards., DesignThemes Support.
I need support and I registered at https://support.wedesignthemes.com/ with my purchase code, but it says Purchase code is not valid. can you help. where I can share my purchase code and how I can get support. basically, shortcodes are not working, they are showing as code in wp bakery editor. can you look into it.
Hi AlanElangovan.,
Kindly mail your domain URL, WordPress, and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and resolve the issue as soon as possible.
Thanks!
Moving forward to help you!!
Regards., DesignThemes Support.
Thank you, I sent you the details, please follow.
Hi AlanElangovan.,
Thanks for sharing the credentials with us. Will check and resolve your issue as quick as possible.
Thanks!!
Regards., DesignThemes Support.
hi, as there is only default demo available for content installation, i quite like kids demo, but the link https://s3.amazonaws.com/wedesignthemes/lms/kids.zip is not available for downloading. will you share the new link for that?
Hi.,
Thank you for contacting us.
We cannot verify your purchase code since you don’t have a buyer badge for your comment.
Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
Regards., DesignThemes Support.
Hi, I’ve tried to upload the feature image for the courses but I realized that after uploaded the image displayed at the front end is quite blurry (I’ve using the high res image to upload) and the image source link seems like is incorrect, it is automatically link to the another image size which is smaller. How come and is there any way to solve this issue?
Hi jm29.,
Kindly mail your Purchase code, WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Does the Quiz plugin supports Bulk update? Say if I want to upload 100 questions i stored in excel format. Can I upload the excel for the quiz?
HI happy2deepak.,
Thank you for the interest in our theme. Yes we do have bulk import option quiz section in our LMS theme. Please have a look at this screenshot https://prnt.sc/jXZreSvaUMYO for the backend option that we have.
Regards., DesignThemes Support.
Hello, I have not gotten Prenium Plugin updates for a long time now, specially WPBakery Page Builder for WordPress. I am missing anything? Thanks.
Hi Kamadix.,
Please have a look at this article for getting the latest version of the plugin.
http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/Thank you for your prompt reaction. I found it there as explained in the article.
Hi Kamadix.,
Thanks for your reply.
Let us know if you have any queries or issues. We are happy to help you!
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
Do you have option to print reports with different parameters Eg: If i wish to export report for one student by name “XYZ”.
Report should contain parameters like 1. Total courses purchased, completed 2. Grades obtained . 3. If I’m using WooCommerce as payment method can these purchase reports included in reports or not.
Hi.,
1) Please refer : https://youtu.be/RK4ZxcN0f14
2) In our LMS theme, retake a quiz option is enabled when you have disabled the Auto Evolution Option under the quiz options.
Refer the screenshot: https://prntscr.com/e0i0vp
If you want to enable auto evolution and retake, then when you have enabled the retake option with the auto evaluation mode, you need to disable the option Disable Grading > YES > under the Quiz Options settings.
Refer the screenshot: https://prntscr.com/ebv2s5
When you have disabled this option, auto evaluation and retake quiz both works fine. You just disabled the graded option only. Then you have graded the quiz under Admin Panel > Courses > Grading option.
Refer the screenshot: http://prntscr.com/ebv41i
3) Yes you can sell the courses, but you can use only the PayPal payment method. If you purchase the pro version you have more payment options.
We are using the LMS theme. On the mobile header, the menu currently displays as a single bar below the logo.
We would like to have the menu (hamburger 3 bars) display next to the logo on mobile.
Can this be done? Do you have the code available for it?
Hi DomainsFeatured.,
Sorry for the inconvenience. We cannot change the menu for mobile as per your requirement.
Let us know if you have any further queries or issues.
We are happy to help you!
Thanks!!
Hi there, our client is requiring this. Is there anyway we can work around it? Do you recommend any header builders or plugins?
Hi DomainsFeatured.,
For that, we don’t have any header plugins. Will do the customization for that, but the charges may apply.
It will be a 2 hours custom work for us. We charge $25/hour for this work. Let us know if you are interested.
Thanks!!
Yes, we’re interested. You can email us directly at domainsfeatured@hotmail.com
Hi DomainsFeatured.,
Thanks for your interest in the customization. We have replied to your email. Please have a look.
Regards., DesignThemes Support.
Are the demo pages PSD files still available after purchase? It does not matter if organized or not organized. Thank you
Hi!.,
Thanks for making contact.
PSD will not included in the next version. Also since we are doing the wordpress theme directly, the PSD will not be organised as a standard Psd template.
Let us know so that we can check it.
Hello,
We ONLY want to display purchased courses. In the user account.
What shortcode to use? What parameter?
Hi Mate.,
It only displayed user pruchased course in the user login. There no separate shortcode for to show the purchase course details.
Added screenshot for your reference, https://prnt.sc/26rzrst , https://prnt.sc/26rztkk
Let us know if you have any queries, We are happy to help you.!
Thanks!!
Regards., DesignThemes Support.