80 comments found.
Hi – up to this point and to your best knowledge; which security plugin works best for this theme. I am wanting to install one; there are more security challenges these days. Could you please recommend a practical solution/plugin that works best for the theme – thank you!
Hi there,
Thank you for contacting us.
All security plugins work great with our theme. You can use any popular one. like: Sucuri Security , iThemes Security, Wordfence Security, All In One WP Security & Firewall, BulletProof Security, Patchstack
You can follow the article to find the best security plugin: https://kinsta.com/blog/wordpress-security-plugins/
Thank you
Hey! Thanks for the great suggestions! Going to try wordfence – thank you, stay safe!
You are welcome 
Hi, can I build something like your showcase page with the imroz theme? – https://preview.themeforest.net/item/imroz-creative-agency-portfolio-wordpress-theme/full_screen_preview/35533530?_ga=2.141906683.875964433.1658056752-1130944687.1642952958
Hi there,
Thank you for contacting us.
No, This is a presentation page it’s not included with the theme package.
Thank you
I know that, but is it possible to achieve something similar with a bit of customization?
Hi there,
Thank you for your interest.
No, the Presentation page is an HTML file. So you can not customize with WordPress.
If you want you can hire our developer for the custom job from here: https://support.rainbowit.net/support/
Thank you
How do i enable portfolio filtering ? You have filtering in gallery and not portfolio .
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
please let me describe my quality experience with this theme purchase. Theme features are all working as described and very flexible. It will definitely add prestige to your personal portfolio and company.
As for customer support… Since I don’t have much experience with theme installation, I asked for help and they responded to my every message instantly. There is a solution-oriented, experienced and qualified team in the background and I am very grateful.. You are number 1. I bought this theme for my personal profile and I will buy one for my company.
Thank you so much again RAINBOW ❤️
Thank you very much for your great review! It really means a lot to us and we appreciate it
Thanks again for your awesome feedback!
Best Regards,
Rainbow Themes Team
All good nothing now. I have solved it.
Thank you
hello, I installed the theme I bought without any problems as in the instructions, but when I want to install a demo, I get 503 error, incorrect and incomplete demo is loading, please help me! don’t say create a ticket because the messages I wrote are not loading I need help urgently the theme is broken it is not working!!!!!
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
hello, the demo version of the theme I bought is not loading wp, it gives error 503 please help me
We believe that our support team has already back to your reply.
Thank you
How long does the theme last? Will I be able to use it after this period? thanks
Buy it Once, Get FREE updates all time.
Hello , i have problem with your elementor block ! because i cant make a link in description box , crawler find my TAGS as orphan page and decrease SEO rank , can you please help me about this ?
https://ibb.co/ry9V4SjHi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
I am facing an issue, when I install the theme it works well and it allow me to coustomize header and footer and other options from Imroz Theme Options. But Whenever I import any demo, and then I try to change any setting from Imroz Theme options it show 403 Forbidden error. I have reinstalled the whole wordpress again and installed the theme again but it do the same error whenever I import demo and try to change anything from Imroz Theme Options.
I have also created a ticket and my ticket number is #5408.
This is very urgent if you can please help with this problem.
Hi there,
we have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
Please tell him to be in contact as soon as possible. Its urgent. Our needs to be live as soon as possible.
We believe that our support team members have contacted you to assist you In the meantime.
Hi i have couple of prepurchase questions. 1: would it play vimeo videos for portfolio pages/video popup? 2: I have multiple domains can i install same theme on multiple domains or i need to buy this theme multiple times per doamin i wish to use? Looking forard to your replay
Hi there,
Thank you for contacting us.
1) Yes, you can use the vimeo video and more.
2) You can use one licence for one domain. So you need to purchase multiple licences for multiple domain.
Thank you
Thank you i got 3 of them for now
Thank you
Where do I update the Woocommerce >> Shop Page, header image?
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Done – Ticket: #5207
Hi there,
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
Dear your support page have a problem see this video:
https://www.awesomescreenshot.com/video/8548151?key=2f6073600506f70a34a5d14d857ebc3dHi there, Sorry for your inconvenience and thank you for providing the video.
We do not fetch these issues on my side before, We have looking at the issues. We will debug the issues and solve the issues as soon as possible.
Thank you
hello i love your template! i would like to know if i could download psd files to present a mock-up to a client
Hi there,
Thank you for contacting us.
No, We do not provide PSD files.
Thank you
Hi, I have submitted a Ticket #4949. Please reply to me ASAP. Thank you.
Hi there,
we have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
Hi! Are you considering, or maybe even now working on a magazine-like demo?
Hi there,
Thank you for letting us know.
We will try to add the magazine demo in future updates.
Thank you
Great, thanks!
Your are most welcome.
Thank You, Rainbow-Themes Team.
Hi,
I am having issues importing the demos, I have created a ticket about it yesterday . First there was an error message, then when I selected the recommended plugins, it keeps loading for hours, not sure what I am doing wrong. Help please!
Hi there,
we have received your ticket. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
comment option are not showing in single post also how to enable side bar on single post too
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
I did create a ticket already still no response #4626
We believe that our support team has solved your problem.
Thank you
Hi,
I want to know that, on how many domains can we install the theme? Is it unlimited or not?
Hi there,
Thank you for contacting us.
One license is for one business website. If you wish to use it for multiple websites, you will need to buy multiple single licenses
Please see our item licensing policy here: https://themeforest.net/licenses/standard
Thank you
Hi
I wanted to check if it has a special header and footer section of the theme’s own edition, or we have to do this on our own?...
thank you.
Hi there.
Thank you for contacting us
We have 4 Header layout and 3 footer layout that you can change the layout our theme options.
Thank you
Elementor PRO yok 
Diğer anlamda başarı bir tema.
Hi there,
Thank you for your comment.
If you like our product and support, please rate us 5 stars. It will encourage us to continue providing great products and after sales service.
https://themeforest.net/downloadsThank you
Rainbow-Themes Support Team
Hey Rainbow-Themes, hope you good!
Congratulations for your work, I have a question for you though… How can I edit header’s height?
Thank you
Ult Freeza
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you
Rainbow-Themes Team
