6358 comments found.
Cannot import demo, says “Failed to Import Demo”. “Wrong Path to the file or it is missing.”
Hello!
Please create a ticket here https://help.us-themes.com/impreza/tickets/ and provide your WP admin credentials via private reply so our support team could investigate.
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https://help.us-themes.com/impreza/tickets/55206/
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Our support team will answer you soon.
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Hi i have raised the tickets in https://help.us-themes.com/impreza/tickets/55192/. please check and reply.
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Our support team is investigating and will reply to you soon.
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Hi, I want to report a programming problem in the us-core plugin.
In /wp-content/plugins/us-core/usof/templates/fields/editor.php you used the tiny_mce_before_init filter and gave it only one input. While it requires two parameters. Therefore, when the filter is added, the site gets an error. https://developer.wordpress.org/reference/hooks/tiny_mce_before_init/ Please see the image below: https://prnt.sc/OYAzLjWXPbXmHello!
Thank you for your feedback! I have passed this info to our developers and we will check and provide a fix in one of the following updates.
Thanks!
Customization Question: I love your script and will like to if i will be able to achieve 2 things below with it.
1. I want a real estate platform system where i can be the only one adding properties / real estate but also a situation where i can have a before and after pictures besides each other. I want where i can list an old building / property and beside it i put a pictorial view of what it will look like after renovations.
2. I want users to be able to buy property and pay with my country local currency. if those 2 are achievable then i can additional license of the theme.
NB. Also will this plugin work with your theme https://codecanyon.net/item/real-estate-manager-pro/20482813/
I dont mind if this will work with woocmmerce so long my main aim is achievable
Hello!
We have a real estate demo which uses WooCommerce, you can check it out here https://impreza21.us-themes.com/ As you can see from it, we do provide a lot of customization power to our customers, so I guess you can achieve the layout you described.
As for paying with your country local currency, we do support WooCommerce and if it provides a way for users to pay in your country, then it will work.
And as for real estate plugin you mentioned, we didn’t work with it before, so I cannot tell for sure if it will be fully supported by our product. From what you have said perhaps our theme with WooCommerce should be enough.
Thanks!
Hello!
Our team have provided the answer there. Please let us know if you have further questions.
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How can i add different font for Arabic language in RTL ?
Hello!
Sorry for the late reply! You can choose a font to use for most of our builder elements on Design tab > Text section > Font setting. If you need to add a Google font or upload some font to your site, please see Impreza > Theme Options > Typography, you can use Additional Google Fonts or Upload Fonts sections there.
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I wanted to cry the “Impreza Test Drive”, but I could not send it request-form, due to wrong captcha. Even after reloading and getting a different captcha, I still get get the answer “please fill in the correct answer”. Is your form broken?
Hello!
Sorry for the late reply! We had technical issues with this site, but now I have checked and all works as it should. Please let us know if you have any further questions.
Thanks!
Still wrong captcha on your test drive ( http://themetest.net/impreza ) . hmmm ?! Screenshot: https://www.screenpresso.com/=Y1MKc
Sorry for the inconvenience! We were updating our test sites yesterday, perhaps this happened during this brief maintenance. I have just tried to create a test site now using 2 different emails and it works at the moment.
We will also look through logs to check if we are missing something and could improve it. Thanks you for the feedback and again sorry for the inconvenience!
now it works!
Thank you for all the feedback! You are helping us to make our service better.
Hi! Is it possible to create the same post display template as Hello! https://impreza5.us-themes.com/girls/10-photos-that-show-there-are-two-kinds-of-girls/ but 50% smaller image size with alignment to any side, and wrapping the post text?
Hello! Sure, it is possible, you can create any layout you want in Impreza > Content Templates section and assign the created template to all posts or some particular post using either Theme Options or at the posts edit page. Thanks!
After getting the latest version when I try to import the demo contents it’s showing the error: “Failed to import Theme Options” . “Wrong path to the file or it is missing.”
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
hello. i have updated impreza to 8.7 version on some sites..
at the version 8.7, at impreza is an error at grid masonry
https://prnt.sc/OGslWnJXF7iQplease, release a new version to fix as soon as possible.
thanks!
Hello,
Unfortunately, we can’t replicate the issue. Please provide me with a relevant URL so I could take a look.
Thanks!
you should install the theme with the component set as in the picture … but I’ll give you the link.. https://xarte.ro/test/
I think are more bugs in this version…... (solve them! install on your servers, column row options ….. )
https://prnt.sc/2VJT2LNyCGyj —> https://prnt.sc/crO3mNVVVos4As you can see everything works well on our site https://impreza12.us-themes.com/ Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue better.
Thanks!
email sent..
please, tell me, if i will install 8.7 version on some other sites, will I still have these kind of problems?
thanks!
Most probably you should not encounter such problems. If you will encounter any, we will help you fix them. I have replied to your email with more information on how you can reach us with more convenience in this case.
Thanks!
hi! How to arrange products in a grid by attribute (number 1,2,3….)? Each product has an attribute with the parameter number. We tried to make the order according to our own field, but nothing happened.
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This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
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Thank you, we look forward to serving you!
What class or event should we use?
Regards Sajad
Hello Sajad,
Can you be more specific? What do you mean by ajax pop-up?
Yes of course. I use contact form 7. I intend when the form is sent by the user. Display the message of success to the user using pop-ups. So I need to know what class or event I should use in js to display pop-ups. I hope I have been able to fully explain what I mean.
Regards
Hello,
Please contact the suport of the Contact Form 7 plugin, they know their product better and should provide a solution for you.
Let us know if you have further questions!
Thank you. But I have no problem with the Contact Form 7 plugin. My question is how can I display a pop-up after receiving a response from a request sent to the server via ajax?
screenshot: https://ibb.co/s29nRzs url popup: https://impreza.us-themes.com/elements/popup/
Regards
Hello,
Add popup element and set it to be opened by custom class click http://joxi.ru/8AnZgaOcN43LOA then create an element with that class and programmatically click on it when you have ajax response.
Let us know if you have further questions!
Hi again thank you. I knew this method. But I wanted to do this without creating an extra element. As you can see the pop-up window without creating an additional element and when loading the screen. However, if you have another solution, thank you for telling me.
Regards Sajad
Hello,
I owuld lke to use product labes for woocommerce, but there is no compatibility to display labels on archuve pages if I am tryiing to use it on customized bage with grid builder.
So what type of hook of upsolution core could I use it to make it works? https://advanced-woo-labels.com/guide/troubleshoot-labels-not-displaying/Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hi, a Custom icon in Social Links has missing target=”_blank”
Hello,
Please provide us with a relevant URL so we could take a look.
Thanks!
What I meant is it’s a global issue not related to my installation only. Please check it on your demo. Simply chose the Custom icon for Social Link on the footer.
We already checked in our environment and it works well. Please provide us with the requested URL so we could take a look. You can use this form: https://themeforest.net/user/upsolution#contact
Thanks!
Ok, I will test it once more time and get back to you….
Hello, Please give me an idea how to make images in the media library available only to the author? So that only the author can see, delete, modify these media… any ideas perhaps?
Thanks!
Hello,
Unfortunately, WordPress doesn’t provide this feature out of the box. But you can hire a separate developer to implement this feature for you. Also, try usnig 3rd party solutions. Usually, there are plugins almost for everything.
Let us know if you have further questions!
hello. is a method of hide the default featured image, when an post don’t have a image as featured? thank you!
Hello,
Open Post Image Settings and uncheck the “Show placeholder when post image is absent” box: http://joxi.ru/D2P1MgGUwE6XxA
Let us know if you have further questions!
Is there a way of adding an offset to the arrows on the Advanced Carousel? The arrows seem to overlap the carousel content – and i would rather they where offset, so basically a space between the content and the arrows, if that makes sense. Thanks
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide a relevant URL so our support guys could help you out.
Thanks in advance!
Hello,
Please restore your website from a backup, then deactivate all plugins except UpSolution Core and run the update again.
Let us know if it worked!
I’m using impreza cookie notifications. Unfortunately, a bar with information about cookies appears in the popup window that I set from the grid. How can I hide this cookie bar from the popup with the css code?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
