535 comments found.
Information before the purchase: Is it possible to use WooCommerce for the sale of some books? Will the theme work well with WooCommerce? Do you have an example of what the shop page and single product page will look like? Thanks in advance.
Hi,
Thank you for your interest.
Yes of course you can use WooCommerce to setup shop and sale products including books.
Our theme works with WooCommerce plugin. You can see an example shop page from here https://themes.themegoods.com/dotlife/demo/shop/
workplace-with-notebook-pen-and-headphones-on-line-UAQNQSS.jpg
where I can get this photo license ’?
Hi! I have your theme and I LOVE it! Thanks for all your hard work and the regular updates. Quick question: I had WPBakery Page Builder plug-in installed and I just deleted it. I’m not sure if I made a mistake by uninstalling it. Can you let me know if WPBakery Page Builder is necessary for Dotlife theme? Thanks!!
Hi,
Thank you for purchasing.
WPBakery Page Builder is not using by our theme. So you can remove it.
Hi, I almost installed all the required items on wordpress but I do not know how to install “envato market” and “DotLife Theme Elements for Elementor” which are two elements required for the theme. How can I do ? Thank you
Hi,
Thank you for purchasing.
First you have to register your purchase code, please see detailed instruction here https://docs.themegoods.com/docs/dotlife/getting-started/register-your-purchase-using-token-key/
Then you will be able to install all premium plugins from Appearance > Install Plugins.
If you still have the issue about theme installation. Could you please provide WordPress account. We will install the theme for you.
How can i change the language from the meeting buttons and from learn press ? i want everything in german! can i edit it?
Hi,
Thank you for purchasing.
You can use LocoTranslate plugin to translate/change theme and plugin strings. Please see detailed instructions here https://docs.themegoods.com/docs/dotlife/translations/how-to-use-loco-translate-plugin-for-theme-translation/
u are superfast with support …very nice …thx
Hello, i love you theme , a pre buy question ? can i make like these card within slider ? e.g : https://epic-golick-51a300.netlify.app/
Hi,
Thank you for purchasing.
Really sorry we don’t have such widget for this requirement.
Hi I buy the theme but customizer loading permanent its not working
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know the ticket ID so I can help you quicker.
I do it can u look it please….is very very urgent
We replied your ticket. Please continue there. Thank you for your patience.
PopBox For Elementor causes the element to not work and the editor to load forever. So if the plugin is disabled it works correctly.
What is the purpose of this plugin? You included it in the template.
Hi,
Thank you for purchasing.
It’s used to create popup window when you open the page. You can disable it. It won’t effect any theme functionalities.
Is zoomcall function working ?
Hi,
Thank you for your interest.
Yes with the latest version of theme. You can add/organise meeting and adding Zoom video call there.
Does this work with latest version of Elementor? It seems to not break parts of my site. If I rollback to earlier Elementor, it works?
Hi,
Thank you for purchasing.
Yes our theme support latest version of Elementor. The issue might comes from one of your 3rd party Elementor add-ons. Please try to disable all 3rd party plugins to see if it fixes the issue.
Your emails are not arriving, not even to Spam… I urgently need to reset the license
Hi,
Thank you for purchasing.
Could you please provide your purchase code using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you.
Are page demos available with Gutenberg? And/or do you have plans to integrate Gutenberg?
Also, when using the “header content” under customize > navigation > general, the WooCommerce cart icon disappears behind it. I do have the WooCommerce plugin active, and the option to display this is ‘on,’ but only appears when using the “General Menu Layout,” and not the “Header Content” menu. Is there a way for the cart to appear in this area?
Hi,
Thank you for purchasing.
1. All theme demo pages are created by Elementor page builder. We haven’t used Gutenberg as primary page builder.
2. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Will do, thank you!
some problems after import demo
[ERROR] Failed to import “TG-Thumb” (Media) [ERROR] Failed to import “high-school-tutor-sitting-at-desk-with-female-BKHVWRX” (Media) [ERROR] Failed to import “smiling-young-man-with-a-screenplay-C9XS23Y” (Media) [ERROR] Failed to import “banner” (Media) [ERROR] Failed to import “smiling-girl-on-a-famous-street-GFLMX4Z” (Media) [ERROR] Failed to import “logo_jessica_white” (Media) [ERROR] Failed to import “logo_jessica” (Media) [ERROR] Failed to import “man-cleaning-glasses-PKAQUKX” (Media) [ERROR] Failed to import “smiling-people-with-craft-beer-PU5U9MA” (Media) [ERROR] Failed to import “smiling-man-with-laptop-indoors-B3U679G” (Media) [ERROR] Failed to import “How will you know success when it shows up?” (Media) [ERROR] Failed to import “business-workstation-PRB5Z2M” (Media)
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Issue already solved
Hi, how can we import DEMO data on local computer for development? We already have the production site and the licence key applied and now it does not allow demo import on a local computer. Please help. Thanks.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration there.
Is there someone who can help me to install the demo’s. I just don’t understand how to add the demo’s without changing my whole website. I want to be able to choose in elementor which demo’s I want to use? How do I do this? Can someone maybe help me install this properly?
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, Do you provide psd or XD / Figma for buyers? Great Work!
Hi,
Thank you for your interest.
We can send your Sketch design file once you purchase 
I would be grateful if you could
We replied your tickets. Could you please continue there. Thank you for your patience.
Hi there, I have purchased the item, looks good so far. The only thing I can’t figure out it’s why the top main menu in the single posts doesn’t show up when in every other plages looks perfect even with the translations. Could you help me fix the problem? Thank you!
originalempire.net
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I try activate theme in the real url, but it’s say:
Purchase code is already registered to domain: s**.mialojamiento.es
that url was for testing, in fact as you can see it is for testing, it has no purpose, the one I want to use is the real one that points to this domain: http://www.*****.com/ and it won’t let me.
I have tried to use the support (previously I used it) and now it tells me that I can’t because I don’t have support. I need to fix this now…
PD: Just find I just saw the comment above, I’m going to try going to that url and requesting it. Waiting for send password…
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration there.
Is it possible to install the theme on a local LAMP server, to experiment with it, and then deploy it on the hosting server ? Or does the product registration restricts the theme usage to a single instance, excluding any development instance ? Second question : is it possible to transfer the license to a new server, if the previous one no longer exists ? Thank you.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration there.
