3033 comments found.
Hi,
I just want to thank you Nick for your help during this weeks with a couple of problems that i have with the configuration.
Really great support !!
Hi StefaniaDiaz,
You’re welcome, happy to help!
Best regards
after the update i can’t edit the booking page element with WPBAKERY PAGE BUILDER! I have this need because the available accommodations appear, but clicking on the photo refers to accommodations that have been canceled !!! I have expired assistance, but for your bug it doesn’t seem fair to pay. thank you
Hi zompaezampa,
The booking page element doesn’t have any settings in the page builder. Settings can be access in the booking plugin settings page. This is not a bug.
If you need help with this please email me: hello@quitenicestuff.com
Best regards
Nick,
My client wants to have their availability calendar for booking from the website to be longer than just 1 year as it is now…is this possible?
Hi barryrs,
Yes but you need to edit the code to make this happen, please open a support ticket and I’ll be happy to assist: https://quitenicestuff.ticksy.com/
Best regards
Hi Nick,
I tried opening a support ticket but the support period has elapsed, do I need to buy a new support package just to get this bit of code fixed?
Regards
Hi Nick,
I am not able to open a support ticket as my support period has expired.
Do I need to purchase a new support package in order to get this issue fixed…bearing in mind that previous versions did show more than just 12 months calendar?
Regards
Please email me: hello@quitenicestuff.com
Best regards
Hi, Just a quick question, I have one of my clients that are using this theme and we love it.
Firstly the Stripe gateway is not working properly in the last month or so and rejecting so many peoples bookings.
Secondly I am running a very old version of this – SohoHotel Version: 2.2.4
However when I update to your latest version the whole site breaks and pages go all over the place.
I would appreciate a little advice on how to update to the newest version without it breaking the site and any tips on how to make Stripe work properly with the SCA so we don’t keep getting failed payments.
Hello, how do you manage tourist taxes (TT)? I installed the new version and set the prices per appartment per person. We have different TT for adults and children and the price is fixed per day not %. I don’t want to set the prices per appartment with included TT, because we are then more expensive than other hotels. I’d like to set it up in additional fee section, but I can not add TT only to certain guest classes.
Hi p5r,
I’ve responded to your support ticket.
Best regards
Hi! Is there any option to have Inquire button instead of booking? Also can you add ical url instead of ical file ?
Hi parispap,
Thanks for your interest.
1.) Is there any option to have Inquire button instead of booking? Yes you can link the booking button to anything and change the text to anything
2.) Also can you add ical url instead of ical file? Yes you can add an iCal URL and import it
Best regards
Hello, a question on iCal sync please. Please explain me how it works. If I want to sync with Booking.com, where I can find the iCal feeds to add in the settings? I have them in Booking.com ?
And about the link in settings (wp-content/plugins/sohohotel-booking/shb_ical/ical_107.ics) where I need to insert it?
the syncing is automatic? Please if there is a documentation, if you can send me.
thanks so much
thanks I did.
Hi!
I’m testing woocommerce payment.
All works fine and the order is marked as completed (in the woocommerce order list). In the booking listings i see “Pending”. Do I have to change it manually? In Hotel Booking -> Settings I have “Booking confirmation” set to “Automatic”.
Any idea?
Hi!
Thank you so much. Sending it!
Hi! Nick.
Thank you so much for your support. Do you received my last email?
Best regards
Hi StefaniaDiaz,
I’ve responded to your email.
Best regards
Hello, I can’t find how to center the logo. Can you tell me pls where is in the settings? thanks
I did. thanks so much
I just responded.
Best regards
This is a presale question – do you have the option to include pets as an option when a person books?
Hi g7uy,
Thanks for your interest.
Yes you can create as many custom guest classes as you want.
So for example on the demo website in the booking form it has the guest classes “Adult” and “Child”.
You can create a guest class named “Pet”, and this will display in the same way the “Adult” and “Child” guest classes do.
And you can set separate pricing for the “Pets” guest class.
Note you can also remove existing guest classes, so if you don’t need “Adult” or “Child” these can be deleted.
Best regards
Hi! I have a pre-sales questions:
I have seen that we can have different prices depending on the season.
Would it also be possible that depending on the season we could configure min stays?
Is it possible to configure specific prices for one day or min stays for several specific days?
Thank you so much!
Hi lacasadelarbol,
Thanks for your interest.
1.) Would it also be possible that depending on the season we could configure min stays? Yes, you can create a “season” and then apply specific “conditions” to that “season” such as:
-Min stay
-Max stay
-Notice (how far in advance user must place booking)
-Increments (e.g. if you set it to “7”, users must book 7 nights, or 14 nights, or 21 nights, etc)
-Allowed check in days
-Allowed check out days
2.) Is it possible to configure specific prices for one day: Yes when you enter prices you’ll have a separate field for each day of the week, e.g. Mon, Tue, Wed, etc
3.) or min stays for several specific days? Yes you can do this by setting up a “season”, and then apply a “condition” to it, and set the “Condition” to only be applied on specific days of the week e.g. Mon, Tue, Wed, etc
Best regards
Thank you so much for your quick reply. I will talk to my client to see if this is suitable enough 
Just one more question!!
We have 4 apartments (all with the same price per night). Looking at the demo, I understand that this is configured from “Accomodation”.
Later, I see that there are “rate” and “rates variantions” but, what exactly are they for?
Basically we want 4 different apartments, with a minimum reservation of 2 nights and 3 nights for a certain “season”. Do I have to use “rates” for something?
1.) We have 4 apartments (all with the same price per night). Looking at the demo, I understand that this is configured from “Accomodation”: Yes
2.) Later, I see that there are “rate” and “rates variantions” but, what exactly are they for? A “rate” is the pricing plan for “accommodation”, it sounds like you only need to create 1 “rate” for each of your “accommodation”. But some people need multiple “rates” if they want to charge a different price depending on specific packages. For example you might create a “Breakfast + Apartment” rate, so breakfast is included and it costs more, and you might have a “Apartment only” rate, which costs less.
“Rate Variations” allow you to charge different prices for rates depending on certain situations such length of stay, how early they book, or how late they book (if you don’t need this, you don’t need to use it).
3.) Basically we want 4 different apartments, with a minimum reservation of 2 nights and 3 nights for a certain “season”. Do I have to use “rates” for something? Yes, all accommodation use rates.
Bear in mind after purchasing 6 months of support are included, so if you’re unsure of how to setup anything I’ll be happy to help.
Best regards
Ok Thanks! And it’s possible to make a “manual booking”?
Could you provide more details what you mean by “manual booking”?
If you mean, manually confirm the booking so the date is only blocked when you confirm it, yes it’s possible.
And if you mean manually add a booking yourself in the backend, yes this is also possible.
Best regards
Hi – you mention a “Soho Hotel Translation” plugin in your docs. I cannot find it anywhere. Any clue? Many thanks, Isabel
Hi Isabel,
On your Themeforest downloads page select “All files & documentation”, unzip the file, and in the “Plugins” folder you’ll find “sohohotel-translation.zip”.
Best regards
Thank you! I tried using WPML for the theme. Everything works fine by “translated” accommodations still appear in the booking page when selecting rooms. Do you know why this is so (given these are only translated pages of the real accommodations)? Would highly appreciate your help on that one! Again… Thank you!! Have a nice weekend! Isabel
I suggest using the “Soho Hotel Translation” plugin. WPML cannot track availability correctly between languages.
Best regards
Thanks. Will ask for a WPML refund (should have asked you before!!). I have the Soho Hotel Translation plugin in my actives plugins list now but I cannot find the proper way to use it as you describe in your docs (http://docs.quitenicestuff2.com/sohohotel/translation.html). I cannot find a “Translation” button anywhere.. Sorry for all the questions. Getting there! New site otherwise looks brilliant
Have a nice weekend! Isabel
Could you create a support ticket and send me your WordPress login details and I’ll take a look at this for you: https://quitenicestuff.ticksy.com/
Best regards
Hi – to be honest, I am hoping for a very concise response from you regarding how to ensure translated accommodation ID remains the same as original one. I cannot find the Translation Menu although plugin is properly installed and activated. Could you simply point me in the right direction maybe? Basic question: override accommodation id of translated accommodation page. THANK YOU IN ADVANCE 
1.) I am hoping for a very concise response from you regarding how to ensure translated accommodation ID remains the same as original one: What is the reason for wanting this? It’s impossible for translated items to share the same ID, even if you use WPML the ID will not be the same.
2.) I cannot find the Translation Menu: It’s in the WordPress main menu, along with posts, pages, etc
Best regards
Hi. it is possible to have a list of available shortcodes so I can figure out how to possibly use them with a page builder other than wp bakery. Thanks
Hi frankcoppola,
Sure please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hello,
Is there a option to remove prices from accommodation page and only display “View Details”?
Thanks
Hi Rollhost,
There isn’t an option to do this, but it would be easy enough to do with some custom CSS which you can add in “Appearance > Customize > Additional CSS”.
Best regards
Hi – thank you for the recent update, I only have one question: calendar no longer shows “red crosses” when dates are unavailable. If we try to book, all the rooms appear unavailable (as they should). Any reason why this is so? Again, thank you very much for your support! Isabel
Hi Isabel,
The red “x” symbols used to indicate availability only display on the accommodation single pages, not the main calendar for the entire hotel.
Best regards
Hi,
Thank you for your response. Unfortunately, the red “x” does not even appear in the single accommodation pages (although bookings are duly saved and properly accounted for otherwise). Plus, in the past, if all rooms were booked, it did also appear in the global calendar (which makes sense no?).
Rgds,
Isabel
My mistake. It works now on the single accommodation page. May I ask why the red “x” do not appear in the main calendar for the entire hotel (if all rooms are booked already)? We used to have this in previous versions, no? Would it be difficult for me to tweak the source code to get it back somehow in your view? Many thanks again! Isabel
Hi Isabel,
Certainly I can bear it in mind for an update, thanks for the suggestion.
Best regards
Ok, I found a solution. For the benefit of everyone, here is what I did, which works perfectly:
In the .php file called shb-booking-form-1 (or whichever booking form you have), insert the following code (example below is for a total number of rooms/accommodations of 5):
$dates_bloquees = array();
$a1 = shb_get_blocked_dates('accommodation_id#1');
$a2 = shb_get_blocked_dates('accommodation_id#2');
$a3 = shb_get_blocked_dates('accommodation_id#3');
$a4 = shb_get_blocked_dates('accommodation_id#4');
$a5 = shb_get_blocked_dates('accommodation_id#5');
$dates_bloquees = array_intersect($a1,$a2,$a3,$a4,$a5);
right before the following section and replace in this section the value of ‘blocked_dates’ (shb_get_blocked_dates(’’)) to your bespoke array computed above: in my example $dates_bloquees
$shbdp_settings = array(
'datepicker_first_day' => 1,
'blocked_dates' => shb_get_blocked_dates(''),
'date_format' => $date_format,
'panels' => 2,
'inline' => false,
'show_year_qty' => 1,
'checkin' => $checkin,
'checkout' => $checkout
Save the .php file and re-upload it in your FTP in its right place to override the default version.
Hope this can help a few people.
Have a nice day!
Isabel
Hi Isabel,
Thanks for posting this.
Best regards
Hello. Are you planning to make Elementor support a given theme for editing?
Hi JJES_STUDIO,
Thanks for your interest.
The theme comes packaged with WP Bakery Page Builder, I don’t have any plans to add Elementor support currently.
Best regards
Hi there, i have 2 questions. 1) is it possible to set the price by day instead of by night? 2) Is it possible to have a reduction if there are multiple guests in one room? For example 1 adult 20 euro per day / 2 adults 38 euro per day
Hi Pixapop,
Thanks for your interest.
1.) Sorry no it’s only possible to book by night, week and month
2.) Yes you can do this no problem
Best regards
impossible to translate the theme or soho booking in french.i tried all but nothing.please help me
Hi yemansylla,
You can translate the theme into any language. Email me your .po/.mo language files and I’ll check them for you: hello@quitenicestuff.com
Best regards
Hello,
What is the booking plugin system used in this theme?
Are all WooCommerce payment plugins (gateways) supported?
Hi jiak,
Thanks for your interest.
1.) What is the booking plugin system used in this theme? The theme uses it’s own custom booking plugin
2.) Are all WooCommerce payment plugins (gateways) supported? Yes
Best regards
Not able to download demo import and demo import section is the stupid.
Hi khanzahidhussain,
Please email me your WordPress login details an I will import the demo website for you: hello@quitenicestuff.com
Best regards