3043 comments found.
Hi! I have a pre-sales questions:
I have seen that we can have different prices depending on the season.
Would it also be possible that depending on the season we could configure min stays?
Is it possible to configure specific prices for one day or min stays for several specific days?
Thank you so much!
Hi lacasadelarbol,
Thanks for your interest.
1.) Would it also be possible that depending on the season we could configure min stays? Yes, you can create a “season” and then apply specific “conditions” to that “season” such as:
-Min stay
-Max stay
-Notice (how far in advance user must place booking)
-Increments (e.g. if you set it to “7”, users must book 7 nights, or 14 nights, or 21 nights, etc)
-Allowed check in days
-Allowed check out days
2.) Is it possible to configure specific prices for one day: Yes when you enter prices you’ll have a separate field for each day of the week, e.g. Mon, Tue, Wed, etc
3.) or min stays for several specific days? Yes you can do this by setting up a “season”, and then apply a “condition” to it, and set the “Condition” to only be applied on specific days of the week e.g. Mon, Tue, Wed, etc
Best regards
Thank you so much for your quick reply. I will talk to my client to see if this is suitable enough 
Just one more question!!
We have 4 apartments (all with the same price per night). Looking at the demo, I understand that this is configured from “Accomodation”.
Later, I see that there are “rate” and “rates variantions” but, what exactly are they for?
Basically we want 4 different apartments, with a minimum reservation of 2 nights and 3 nights for a certain “season”. Do I have to use “rates” for something?
1.) We have 4 apartments (all with the same price per night). Looking at the demo, I understand that this is configured from “Accomodation”: Yes
2.) Later, I see that there are “rate” and “rates variantions” but, what exactly are they for? A “rate” is the pricing plan for “accommodation”, it sounds like you only need to create 1 “rate” for each of your “accommodation”. But some people need multiple “rates” if they want to charge a different price depending on specific packages. For example you might create a “Breakfast + Apartment” rate, so breakfast is included and it costs more, and you might have a “Apartment only” rate, which costs less.
“Rate Variations” allow you to charge different prices for rates depending on certain situations such length of stay, how early they book, or how late they book (if you don’t need this, you don’t need to use it).
3.) Basically we want 4 different apartments, with a minimum reservation of 2 nights and 3 nights for a certain “season”. Do I have to use “rates” for something? Yes, all accommodation use rates.
Bear in mind after purchasing 6 months of support are included, so if you’re unsure of how to setup anything I’ll be happy to help.
Best regards
Ok Thanks! And it’s possible to make a “manual booking”?
Could you provide more details what you mean by “manual booking”?
If you mean, manually confirm the booking so the date is only blocked when you confirm it, yes it’s possible.
And if you mean manually add a booking yourself in the backend, yes this is also possible.
Best regards
Hi – you mention a “Soho Hotel Translation” plugin in your docs. I cannot find it anywhere. Any clue? Many thanks, Isabel
Hi Isabel,
On your Themeforest downloads page select “All files & documentation”, unzip the file, and in the “Plugins” folder you’ll find “sohohotel-translation.zip”.
Best regards
Thank you! I tried using WPML for the theme. Everything works fine by “translated” accommodations still appear in the booking page when selecting rooms. Do you know why this is so (given these are only translated pages of the real accommodations)? Would highly appreciate your help on that one! Again… Thank you!! Have a nice weekend! Isabel
I suggest using the “Soho Hotel Translation” plugin. WPML cannot track availability correctly between languages.
Best regards
Thanks. Will ask for a WPML refund (should have asked you before!!). I have the Soho Hotel Translation plugin in my actives plugins list now but I cannot find the proper way to use it as you describe in your docs (http://docs.quitenicestuff2.com/sohohotel/translation.html). I cannot find a “Translation” button anywhere.. Sorry for all the questions. Getting there! New site otherwise looks brilliant
Have a nice weekend! Isabel
Could you create a support ticket and send me your WordPress login details and I’ll take a look at this for you: https://quitenicestuff.ticksy.com/
Best regards
Hi – to be honest, I am hoping for a very concise response from you regarding how to ensure translated accommodation ID remains the same as original one. I cannot find the Translation Menu although plugin is properly installed and activated. Could you simply point me in the right direction maybe? Basic question: override accommodation id of translated accommodation page. THANK YOU IN ADVANCE 
1.) I am hoping for a very concise response from you regarding how to ensure translated accommodation ID remains the same as original one: What is the reason for wanting this? It’s impossible for translated items to share the same ID, even if you use WPML the ID will not be the same.
2.) I cannot find the Translation Menu: It’s in the WordPress main menu, along with posts, pages, etc
Best regards
Hi. it is possible to have a list of available shortcodes so I can figure out how to possibly use them with a page builder other than wp bakery. Thanks
Hi frankcoppola,
Sure please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hello,
Is there a option to remove prices from accommodation page and only display “View Details”?
Thanks
Hi Rollhost,
There isn’t an option to do this, but it would be easy enough to do with some custom CSS which you can add in “Appearance > Customize > Additional CSS”.
Best regards
Hi – thank you for the recent update, I only have one question: calendar no longer shows “red crosses” when dates are unavailable. If we try to book, all the rooms appear unavailable (as they should). Any reason why this is so? Again, thank you very much for your support! Isabel
Hi Isabel,
The red “x” symbols used to indicate availability only display on the accommodation single pages, not the main calendar for the entire hotel.
Best regards
Hi,
Thank you for your response. Unfortunately, the red “x” does not even appear in the single accommodation pages (although bookings are duly saved and properly accounted for otherwise). Plus, in the past, if all rooms were booked, it did also appear in the global calendar (which makes sense no?).
Rgds,
Isabel
My mistake. It works now on the single accommodation page. May I ask why the red “x” do not appear in the main calendar for the entire hotel (if all rooms are booked already)? We used to have this in previous versions, no? Would it be difficult for me to tweak the source code to get it back somehow in your view? Many thanks again! Isabel
Hi Isabel,
Certainly I can bear it in mind for an update, thanks for the suggestion.
Best regards
Ok, I found a solution. For the benefit of everyone, here is what I did, which works perfectly:
In the .php file called shb-booking-form-1 (or whichever booking form you have), insert the following code (example below is for a total number of rooms/accommodations of 5):
$dates_bloquees = array();
$a1 = shb_get_blocked_dates('accommodation_id#1');
$a2 = shb_get_blocked_dates('accommodation_id#2');
$a3 = shb_get_blocked_dates('accommodation_id#3');
$a4 = shb_get_blocked_dates('accommodation_id#4');
$a5 = shb_get_blocked_dates('accommodation_id#5');
$dates_bloquees = array_intersect($a1,$a2,$a3,$a4,$a5);
right before the following section and replace in this section the value of ‘blocked_dates’ (shb_get_blocked_dates(’’)) to your bespoke array computed above: in my example $dates_bloquees
$shbdp_settings = array(
'datepicker_first_day' => 1,
'blocked_dates' => shb_get_blocked_dates(''),
'date_format' => $date_format,
'panels' => 2,
'inline' => false,
'show_year_qty' => 1,
'checkin' => $checkin,
'checkout' => $checkout
Save the .php file and re-upload it in your FTP in its right place to override the default version.
Hope this can help a few people.
Have a nice day!
Isabel
Hi Isabel,
Thanks for posting this.
Best regards
Hello. Are you planning to make Elementor support a given theme for editing?
Hi JJES_STUDIO,
Thanks for your interest.
The theme comes packaged with WP Bakery Page Builder, I don’t have any plans to add Elementor support currently.
Best regards
Hi there, i have 2 questions. 1) is it possible to set the price by day instead of by night? 2) Is it possible to have a reduction if there are multiple guests in one room? For example 1 adult 20 euro per day / 2 adults 38 euro per day
Hi Pixapop,
Thanks for your interest.
1.) Sorry no it’s only possible to book by night, week and month
2.) Yes you can do this no problem
Best regards
impossible to translate the theme or soho booking in french.i tried all but nothing.please help me
Hi yemansylla,
You can translate the theme into any language. Email me your .po/.mo language files and I’ll check them for you: hello@quitenicestuff.com
Best regards
Hello,
What is the booking plugin system used in this theme?
Are all WooCommerce payment plugins (gateways) supported?
Hi jiak,
Thanks for your interest.
1.) What is the booking plugin system used in this theme? The theme uses it’s own custom booking plugin
2.) Are all WooCommerce payment plugins (gateways) supported? Yes
Best regards
Not able to download demo import and demo import section is the stupid.
Hi khanzahidhussain,
Please email me your WordPress login details an I will import the demo website for you: hello@quitenicestuff.com
Best regards
Buonasera, ho la versione 3.2.2 di Soho Hotel, vorrei sapere se nel form di pagamento tramite paypal è previsto anche l’opzione Carta di credito o debito
Hello. My client is asking if it’s possible to collect the balance due through the website – after the deposit and initial booking?
As it stands now it says balance due upon arrival.
That’s ok but in order for the guest to pay by credit card I need to send an invoice via PayPal or they can pay cash or check when they arrive. So we’d rather have them pay through the website. Is this possible?
Hi suebee,
Sorry no the theme doesn’t have this functionality currently. I agree it would be useful though so I’ll certainly bear it in mind for an update.
Best regards
Pre-sale question? Hello Via ical, is it possible to synchronize the SOHO plan on Booking and Airbnb? I know it’s possible in the sense of Booking, Airbnb>soho But if soho makes reservations, will the Bouking and Airbnb schedules also be updated? Thanking you in advance phill
Hi Phill,
Yes Soho Hotel can import and export booking data to any app/website which supports iCal.
Best regards
Thanks
How possible is it to change the way you set pricing on the template for the next update.
My suggestion, looking at how booking.com and airbnb work is to have it far more user friendly.
How Airbnb works:
You can select dates by having a calendar visually in front of you and also select a start and end date to pick up bulk dates at once.
Once you do that you can set the BASE PRICE for the accommodation per night.
What you do next is to set the minimum number of people you want to keep that base price for. Say our property can hold up to 12 guests, then we set the BASE MINIMUM GUEST to 4.
Then we set a % increase or amount increase per extra guest. So if we set an increase of 100 euro a night per guest the amount we charge for 5 guests would be BASE PRICE + 100.
If we get 6 guests then BASE PRICE + 200.
It makes it so much easy to change prices on the website and it’s quite important for hotels and accommodations to update just a base price for specific dates since the need to change the prices is very very very often.
Do you think you can update the theme to cater for that?
Thanks a lot
Hi zlaws,
Please open a support ticket and I’ll be happy to help: https://quitenicestuff.ticksy.com/
Best regards
Done, cheers 
Hello, I need to disable stripe and enable PayPal only, but leaving the inputs blank, Stripe is always present in the payment methods. how do i remove Stripe?
Hi e-graf,
If you’re using the old version of Soho Hotel, you can disable the Stripe plugin.
Best regards
Hi, pre-sale question:
1) I am trying to book a room and adding an addon service.
The price showing to the guest before adding the taxi booking is $135 per person. When you add it to the order it becomes $540 (always for one person).
Why is that happening?
https://prnt.sc/kwysQGezyL192) Also, I want to confirm you can set a minimum and maximum amount of days a client can book, so we would need a minimum of 3 nights stay. If you choose 1st of May then your next available option would be till the 4th of May.
3) Can we as an admin add custom fields to the booking order? Such as the ability to add fields in which we ask for check in time and check out time before arrival.
Thanks
Hi zlaws,
Thanks for your interest
1.) Try again now, it will work: http://themes.quitenicestuff2.com/sohohotel/demo1/bookings/
The problem was that I had set the add-on to automatically charge “Per person”, so it was doing 135×4 x 1 ( [price] x [room guest quantity] x [add-on quantity] ) which equals 540. I changed the add-on setting to charge per booking now.
2.) Yes you can set a minimum and maximum number of nights a guest must book in the booking conditions section
3.) I’d recommend adding custom fields such as the check in time as a “free” add-on, e.g. you can name the add-on “Check in welcome” or something.
It is also possible to add custom fields at the final step of the WooCommerce check out, but you would need to use a plugin for this and I’m not sure it would be free, that’s why I recommend the above option.
Best regards
Thanks Purchased, but unable to install demo data. Might be doing something wrong but even after following the documentation I am unable to find the install links when activating the plugin. Sent a support ticket – hope you can help me as fast as you can.
Hi zlaws,
Thanks for purchasing!
I’ve responded to your support ticket.
Best regards
Super. Thanks working now.
I just want to thank the theme creator for this beautiful theme and for all his help with all my questions! People, you get a 10-star support with this theme, you will not regret buying it for sure!!!
This is not a fake comment, I am just a satisfied client (bought this theme years ago and finally found time to update to newer version, which supports iCal and has excellent pricing options). And I had a dozen of problems with setting all the way I want, but the author resolved each one. Thanks!!
Thanks mark0401, glad to hear you’re happy with the theme!
Best regards
Hello
All URLs to the ‘View Details’ page will be # https://booking.hamuguesthouse.com/bookings/Do you know what caused it?
Hi otatti318,
It’s because the “View Details” button links to a lightbox pop up.
I checked your website and the popup seems to be working fine, you can click on “View Details” yourself to see this.
But you haven’t added anything in the popup yet, you can go to “Hotel Booking > Rates” to add this information.
If you’re still unsure of anything you can send me an email: hello@quitenicestuff.com
Best regards
I got it. thank you.
Hi there, I have an issue: if a customer wants to book 2 rooms for 8 people, each rooms has 4 people. He cannot select any room, their is a message saying too many people for the room. Thanks for helping. As you can see my support is valid.
I fixed it by setting the amount of people per room to the maximum. Their’s a lot of issues to your theme.
And xhere can we see the amount of people selected by the client when their is a booking, does not appear in Bookings, neither in the Woocommerce Order?
This is not filling the Booking when their is a booking: Hotel Booking > Booking
Hi poggiali,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com
Best regards
there is no order failed messages its always order book
Hi consultdizayndomains,
Thanks for your interest.
The demo website just has cash payments enabled, so there’s no way for the order to fail.
Best regards