Thank you

Hi terusign,

Please create a support ticket here: https://www.themezaa.com/support/ with your query / issue and WP admin access, so our support team can check it and guide you further as needed.

Thanks,

ThemeZaa

Hi,

Thank you and we can not provide your temporary key for theme but you can view our theme demo here https://litho.themezaa.com/ you can explore all features and pages and judge your self. If you like it then you can please purchase it.

Thanks ThemeZaa

Hi gcaimpact,

Your support ticket is now replied, please check it.

Thanks,

ThemeZaa

Hi gocommunity,

Filters can be visible on shop landing and archive pages only as per WooCommerce feature, you can please check the shop landing demo here – https://litho.themezaa.com/shop/?sidebar=left_sidebar&column=3&container=fix&no_padding_top=1

Thanks,

ThemeZaa

Hello MarinaN89,

No, we do not have any temporary key for license activation.

But you can create a staging site setup as per this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/ and use your purchase code to activate license in staging and review it

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Correção: Não consigo fazer com que a imagem de fundo apareça…

Hi silvadulce,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP site access details, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi sarahcabrol20,

Please upgrade PHP to 7.4 or greater on your server as that is requirement and recommended by WordPress itself.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi chas68,

Yes you can install your custom font and use it via theme options, please check this article – https://litho.themezaa.com/documentation/how-to-add-custom-fonts/

Thanks,

ThemeZaa

Hi Dhanushms,

You can activate Litho theme in your old website (https://bysomeone.com/) and then deactivate license as per this article – https://litho.themezaa.com/documentation/how-to-deactivate-litho-theme-license-to-use-another-domain/ and then you should be able to activate Litho license in other WP site / domain.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, I have tried the same steps which you have guided. But now I’m getting an error

“Unfortunately we were not able to verify your purchase code, so please make sure to enter correct purchase code and login to the same ThemeForest account from which you have purchased theme.”

Please help me fix this..

Hi Dhanushms,

1. Please clear your browser cache and cookies.

2. Then logout from your ThemeForest account and also from https://build.envato.com/my-apps.

3. Now try to activate theme license and that should work fine.

Thanks,

ThemeZaa

Hi young143,

WordPress itself require PHP 7.4, so it may not work properly with PHP 7.3.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi BryanCC,

Please check this article – https://litho.themezaa.com/documentation/how-to-enable-page-smooth-scroll/

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi Team, just wonder when you guys will release the new updates? At current version, some of the widgets won’t work properly with elementor, like iconbox

Hi BryanCC,

Please create a support ticket here: http://www.themezaa.com/support/ with your WP site admin access and let them know about the widgets not working, so they can check and provide you further guidance and if required contact technical team to add required fixes in next theme update.

Thanks,

ThemeZaa

Hi NateBarger,

Can you please create a support ticket here: http://www.themezaa.com/support/ with your query, WP site url and admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi riverlearning,

1) To build one WP website for you or your client, you will need regular license. If you are going to build any product using Litho and that product will be sold to other users then extended license will be needed. Please check more information here – https://themeforest.net/licenses/standard. Yes regular license fees is one-time payment with 6 months of support included.

2) Litho is one theme and it offers those home page demos, so you can import and use all or your desired demo pages to build your website.

3) Yes theme is mobile responsive, you can check any page of the demo site in desktop, tablet and mobile. In Elementor widgets, you can options for responsive to adjust elements as needed.

Thanks,

ThemeZaa

Hi matanelk,

Litho is not RTL ready and it is not a quick and simple task, so you can please consult your developer to implement code / css customisation to achieve RTL structure as per your usage of elements / layouts instead of doing it for overall theme styles / layouts / elements.

Thanks,

ThemeZaa

Hi ren_ra,

Unfortunately Envato do not have feature to transfer the right of purchased theme from one account to another. You may need to provide theme package from your account to him whenever there is any update or your client may need to purchase theme from his / her account. If required you can please contact Envato support for more guidance.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi harrnishhere,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

On this page, it’s OK : https://litho.themezaa.com/contact-simple/ there is a H1 title

Hi Darksim,

Basically we have H1 for title in Page Title area and this page title can be edited in Elementor page builder. In above 2 mentioned blog posts page title are (like in contact simple page) is not available, so those are H2 / H3, but you can change that H tag as per your need in customize panel. We will also correct this in our demo site and demo data in the next update.

Thanks,

ThemeZaa

Ok, thank you !

Hi Cherie007,

The images you see in demo site are not the part of theme package due to licensing limitation and that we have already mentioned in item description also as per Envato policy. We are providing placeholder demo images with recommended size mentioned in it, so you can upload your own images there as per your website requirements.

Yes you can set the same header and footer used in your desired demo to overall website pages at Appearance > Customize > Header and Footer > for various areas.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello timotheossavva,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access if required, so our support team can check and guide you as needed.

Thanks,

ThemeZaa