3565 comments found.
Hi, any ideas how to fix this error – Session token has expired, please reload the page and try again
fixed it with updates
Hi, Please, contact me for refund request.
Thank you
You can request refund here https://themeforest.net/refund_requests/new
Hi, I’m not sure if my support request on the support section worked so I’ trying this here too: I enabled the “forced frontend login” but still cannot register as a new user wanting to upload a resume. I get the following notification “Registration is disabled”. What could be going wrong? Thank you. Regards!
You have to enable that in your WordPress, in Settings -> General -> Membership -> Anyone can register
Hi, yes, thanks that worked. Cheers
Hi, I’m having problems configuring a job listing page with a location name and geocoding. A job listing that was included in the dummy content shows up as a dot in Google maps and a tool tip with the job is also displayed. When I create a new job listing this does not happen. If I try to duplicate that job listing I am forced to enter a region even though I have deactivated regions in the settings. If a region is selected I cant get the exact local display on google maps. The Google Maps API is entered in the backend. Appreciate your assistance! Cheers
Most likely the API key you’ve added in Job Listings -> Settings is domain restricted, and it can’t be as it’s used for server side geocoding https://www.docs.purethemes.net/workscout/knowledge-base/why-i-cant-see-jobs-on-the-map/
Thanks, that worked! Reconfiguring to unrestricted and reduced quotas for security. Cheers
You can restrict it to IP of your server
Yes, thank you. I also have a major issue with “regions”. Though I have unchecked the boxes “Search by Regions” on Resumes and on Job listings settings I cannot get the dropdowns out of all the forms. Since they are required fields I cannot complete the forms. What am I missing? Thank you!
Please contact me via Support Tab, I’ll check it
pls help 39324 it’s urgent.
Replied
I have purchased this theme recently.
Do I have to buy my own license for the plugins that come bundled for that functionality to work?
For example. I receive error message when testing application to job with resume
“Error sending application”
Please advise
Hi
generally yes, you should by your own license for the WPJM plugins, but this error is not caused by the lack of license key. Please contact us via Support Tab with access to your site, I’ll check it
The only way to know if this is going to be suitable is if I purchase it. If the backend options are not suitable will you honor the 30 day refund from Envato?
Hi
yes but in that case please mention that you asked here about it in comments. Thanks
Pre purchase questions
1) Do you have to create a company for employer?
2) Can you post a job without having to create a company?
Hi,
If you want to use company profiles feature its required to create company profile before adding job. Otherwise it won’t be
Thank you for your reply.
A few follow up questions.
1) How does the location system work? Does admin have to load locations countries, cities etc? Or does it auto load all country regions and cities?
2) Can you lock the map to specific country with geocode?
3) Can you lock the location autofill to single country?
4) Do candidates get alerts to both email and dashboard?
5) Do we have to pay extra license fee for alerts?
6) Can admin add custom fields/questions to job application form?
7) Do you have a demo that shows what multiple applications look like to employer? I cant see this on your demos. Your demos should really have this shown.
Can admin change dashboard visible sections or section titles?
9) Can admin set default job expiry?
10) Can admin charge candidate subscription?
11) Can admin charge candidate per application?
12) Can admin set default limit of jobs employer can post?
13) Can employer post a job for free?
ad1. Regions have to be pre-added by site owner, location data as address and position on map is added using Google Maps
ad2,3. Yes but only one country
ad4. Yes
ad5. It’s part of WPJM Core add-ons for which you should buy your own license
ad6. https://www.docs.purethemes.net/workscout/knowledge-base/editing-job-submission-fields/
ad7. we don’t
ad8. Titles are not problem but sections might require changes in code
ad9. Yes
ad10. You would need official WooCommerce Subscriptions plugins for that
ad11. No
ad12. Only using Paid Packages
ad13. Yesw
The company already has a logo. But the logo doesn’t appear on the map. How do I make it appear?
Please contact us via Support Tab about it, thanks
Where can view latest changelog? this link hasn’t been updated since 3.0 https://www.docs.purethemes.net/workscout/knowledge-base/changelog/
Mostly some bug fixes, the only new options would be redirection options for registration in WorkScout Core -> Registration. I’ll try to update changelog but even without it it’s recommended to always update to latest version 
great, thanks for the clarification
There is a problem when using the job application form on the website. For some reason, once the user submit a new job application, in the admin site the job application appears without the “Candidate Name”.
Is there a way to fix this? Thanks
Have you modified the application form?
We did a small change and then put it back as it was. Do you suggest to take the orignal files and replace the current ones with them?
That’s what I’d start with
hello,
i have presale questions if you may:
1) what is your support official response time and holidays because i have really terrible past experiences on theme forest regarding themes support
2) can you pls tell me what is the maximum limit of jobs that the theme can handle ?
3)how easy it is to add ads codes in the theme?
4) i saw you commented earlier that you use wp job manager addon plugin bundled under GPL rules and to get auto updates i need to buy a license so my question is what version exactly do you have bundled with the theme ? i mean what is the core bundle addon plugins version that i will find if i bought the theme right now ?!
5)can i make the theme completely free i mean can i allow all employers to submit jobs for free without any thing shown about purchasing packages ? and same for candidates ?
6) dose the theme support Gutenberg elementor editor ?
7) i tried testing the theme using page speed insight and it failed core web vitals test is there a way to make the theme faster or is that the max the theme can get ?
thanks in advance.
Hi
ad1. Up to 48 hours but usually much faster. Just check our reviews https://themeforest.net/item/workscout-job-board-wordpress-theme/reviews/13591801 – most of them are for Custom Support
ad2. There’s no maximum, it’s mostly up to your server
ad3. We don’t have anything built-in for that purpose
ad4. Most of them are the latest as they don’t update it that often
ad5. Sure
ad6. We use Elementor
ad7. https://www.docs.purethemes.net/workscout/knowledge-base/how-to-improve-page-load-speed/
hello, i have a pre-sale questions: 1)is this theme support RTL Arabic language ? and will i expect any major problems?
2) and if the above question is a yes will the theme support help me fix it ?
3)do you have an Arabic translation file ready even partially ?
We don’t have Arabic translation, the theme has some basic RTL stylesheet but it’s not complete, we are not used to this type of text display so it’s hard for use to check and make everything as it should be, so I suggest working on that with some dev who is accustomed to it
will it be that bad that it will require a dev to fix it?! i though it would be some minor alignment issues that can be solved with some minor css but i guess not shame it really look like a great theme 
do you at least plan on making it RTL on the future ?
It’s just CSS but I assume you’re not familiar with CSS in that way (most buyers aren’t) so in that case you wouldn’t need a dev for that of course.
i am not familiar about css ofcourse but i had few successful experience in tweking few minor and i mean really small changes in my site by googling how to 
for example i managed to hide menu only on home page or change menu color or menu item only on a certain page and changing some elements only on mobile, etc i was doing that by adding css in the additional css section in the customizer after some google research and try and error would that be enough to overcome the RTL issues here or will i face a bigger and more difficult errors that requires a dev ? and will you be able to help me with the minor problems while the theme is supported of course ?
the theme is really awesome and i thinks it’s the best on theme forest for a job board so i really want to try it.
Hi
yes that should be enough to fix all missing pieces for RTL.
hello, i have some pre-sale question if you may: 1) do i need to buy any extra plugins for the theme features to work properly ? 2) will all the plugins coming with the theme will be guaranteed to be free and updated for lifetime or just one year ?
3)in the item description you state “WPJM add-ons are included with theme based on GPL license. In order to receive auto-updates and support from WPJM you should purchase own WPJM core add-on bundle license.” dose you mean by GPL license that i can’t auto update these plugins or get support from their authors but will these plugins be only updated by you in the themes updates ? and will you provide support related to these plugin instead of their author support specially for functions related to your theme ?
40 do you mean by GPL license that you bought the developer license for Core add-on bundle from wp job manager official site and only you can update the plugin for us through theme updates ?
5) is the theme fully support Arabic RTL languages or i will face styling and coding problem ?
instead of 40 i meant 4) sorry my bad.
and 2 more question if you may:
1) dose the theme provide a way to edit existing field and add new ones on all theme forms for example register or login or job submit form or my profile forms ?
2) i am sorry if i am talking too much about the GPL license but it’s because i don’t understand it fully because i googled it and found that any plugin or theme on WordPress have GPL license i even found out your theme for free download for a GPL license so i am really confused and lost now 
Hi
you should buy your own license for WPJM add-ons, that way you get the auto updates and access to their support. You don’t get the updates from us or any other license code from us for WPJM plugin. There’s no full RTL support, there’s some basic stylesheet but it’s not 100% complete. Editing job fields is possible via code or separate paid plugins from https://plugins.smyl.es/, registration form only via code currently but there is plan for a tool for that. You can of course find any software for “free” but it also comes with the price, the price of having malware, security issues, spam, lack of support and updates etc
ok then if i have to buy my own license for premium WPJM add-ons to get the auto updates so can you pls tell me i buy your theme what version of WPJM add-ons i will get it must be a really outdated version right ? or am i messing something ?! and as for the workscout GPL theme on the internet isn’t that same idea as the WPJM add-ons GPL version you provide with the theme here ? or i am misunderstanding something i am really sorry if i am i am really new to all this WordPress world so i rally don’t mean any ill intentions so forgive me if i sounded like that but i want to buy your theme and i really like it but i must be sure of my concerns because i had terrible past expeirinces n theme forest. and in the end if i didn’t buy the WPJM add-ons license will i lose all these plugins functions ?!
Themeforest themes mostly are not full GPL, they are using (mostly, WorkScout included Envato Split LIcense https://help.author.envato.com/hc/en-us/articles/360000534646-What-is-Split-Licensing-and-the-GPL-
it’s not legal to share this themes, and most “free” version are nulled versions from warez sites that are spiked with malware and malicious code. WPJM are not in the latest versions but they release updates rather rarely, so it’s not a big deal.
ok i really appreciate your fast response and keeping up with me being a newb and a pain on your ** but i have 2 last questions to make it 100% clear for me and depends on it i will immediately buy that beautiful theme which is:
1) after all that my understanding is if i bought the theme i will get all WPJM core bundle addon functionality such as Resume Manager, Job Alerts, etc even without the license of the WPJM core bundle addon but i won’t be able to auto update these plugins unless i buy a license .
2) your theme come with the WPJM core bundle addon under GPL license but it isn’t on the last version would you mid telling me what version is that ? and do you update WPJM core bundle addon on the theme updates in the future similar to wp backery page builder and REVOLUTION SLIDER ? again i can’t thank you enough for your time much appreciated .
1) Yes, that’s correct.
2) We update it from time to time but to be honest they do not update it very often.
thanks for the epic response time i will buy the theme right now , after talking with you i am pretty sure that even if the theme don’t 100% support Arabic RTL but i am 100% i will be supported throw it by an awesome support team from what i saw till now.
i wish you a great day.
Hello support, I have a question: Logged-in employers can click the “My orders” link in their dashboard-page. But then a new page (“my-orders”) appears in a completely different(!) design with additional links (“address”, “account details”, ...). Question: Isn’t it possible to display these additional links, which apparently belong to Woocommerce, together with the other links in the employer dashboard page? So there should only be one dashboard page for employer. Is that somehow possible? Thank you!
Change Page Template for WooCommerce’s My Account page to use “Dashboard Page”
Ok, I just did that. The “My orders” link points now to /dashboard-page/orders But when I click on it nothing changes (the dashboard page looks the same) and in the address field of the browser changes to /dashboard-page/orders/ The additional links (“address”, “account details”, ...) are also not displayed anymore.What else can I do? Thanks for the help.
You misunderstood, you have to change Page Template of the My Account page to Dashboard Page https://share.cleanshot.com/ZWl46I – not change My Account to Dashboard page. So revert the change you made
Hello, i have some pre-sale questions. - is it possible to implement a custom header with header the elementor header builder? or is this header which is coming with the theme completly fix? are there some screenshots from the settings? couldn´t found something in the documentation. - Is it possible to review also candidates? - Is the theme compatible with addons from astoundify as well with sMyles Plugins? - do users get an email when a new private message arrives? thanks and regards Martin
Hi
Yes it is, you can use Elementor to create own header and footer. There’s no option to review candidates, and it is compatible with most addons from sMyles and some from Astoundify, I haven’t tested all of them. There is email notification about new messages
Hello, we want to crawl specific job listings and post them on the work scout theme, what would be the best way in implementing job scrapping with Workscout.
Hi
we don’t have anything built-in for that purpose but check https://wordpress.org/plugins/go-fetch-jobs-wp-job-manager/ or https://wordpress.org/plugins/wp-job-manager-xml-csv-listings-import/
Thank you
Hello,
is the theme build with Elementor? I use the Elementor and not sure this theme use the Elementor or Bakery.
Thank you.
Elementor: https://imgur.com/a/G9Yc19D descriptions seem to be clear, where did you read about WP Bakery? WorkScout doesn’t use Bakery from the beggining of 2022
I am not able to change the registration redirect using function or plugin, and login redirect doesn’t work at all (does not redirect) when using the Popup login option. Can you please advise how I can have two different registration redirects when either a Candidate or Employer register?
Hi
popup login form can only refresh currently viewed page, it’s not able to redirect, you’d have to use static form on page to be able to redirect
the static page doesn’t work either. It redirects, but does not redirect to custom pages.
I replied to your email
Hello again. Have one problem with logo? I use 2 logos for transparent header. One with white letters and one with black. When load site don’t look nice. Have black letters on black background. If scroll and scroll back again all is good. If refresh the page same again…
Please contact us via support tab from account you used to buy the theme. You don’t have Purchased badge on your comment
Yes ok, i want to be sure work all nice before I buy. This problem is on your demo on https://workscout.in/ And problem is and on Mobile. When i opened have black letters and can’t see your logo. I ise Firefox browser, desktop and mobile.
Ok, I see it now, I’ll have it fixed, thanks for feedback!
If an employer register and try to add new job before add company, have messege to push button to add company first. But this is dont work?
Hi, I checked on our demo and it seems to work correctly. “Add Company” button redirects to proper page: https://imgur.com/a/DSPMeVy
