1951 comments found.
Is the theme compatible with WooCommerce 6.6.x or we should wait for an update?
Hello,
This theme is fully compatible with WC 6.6.x. You can update WooCommerce on your website anytime.
Thank you
i want quickview and add to wishlist buttons to keep showing on product.
Hello,
Do you mean to keep them on mobile devices? Unfortunately, the quick view modal is not supported on mobile. You can use custom CSS to show the quick view button on mobile.
Thank you
Hi Team,
Pre-Purchase Question!
Do you have a right aligned menu?
Thanks
Hi,
Unfortunately, this theme has no option for the right-aligned menu. You can check all header layouts in this document:
https://docs.uix.store/sober/#/header/headerBut you can try the Konte theme, it has options for the right-aligned menu. You can also build the custom header layout with the header builder.
https://themeforest.net/item/konte-minimal-modern-woocommerce-wordpress-theme/23162599Thank you
dang, I was going to buy this, its June 30 today, but for some reason the sale price isnt showing anymore. Very disappointing
Hello,
Unfortunately, the sale was end. You can wait for the next sale of Envato. They may have another one in the next few months.
Hi, is it possible to make the login page like the ‘basic’ version of woocommerce (like here: https://retisumisura.it/account/).
I also wanted to know if it is possible to display the shopping cart and checkout with the classic woocomerce setting (like storefront). That would be very important because we are seeing that the sites work better with the ‘basic’ version.
Thank you very much
Hello,
Thank you for sharing this information. Unfortunately, the theme has no option to change the layout of these pages to the default like in the Storefront theme. We will try to add more options for them in the future update.
Thank you
Hello, is it possible to dissable the newsletter box in the footer? Is there an option that i am missing? Thanks for your help
Hello,
Yes, it is possible. It is a widget of the footer sidebar. Please navigate to Appearance > Widgets to remove it.
Please open a ticket on the support site if you need further assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hi, I opened a ticket with the support site uix.ticksy.com and it seems that the page is down. When I try to visit the site I get 503 Service Unavailable No server is available to handle this request.
Hello,
Thank you for your feedback. The Cloudflare server was down yesterday. It caused many websites down, include the ticksy site. But this issue was fixed already. You can open new tickets now.
https://uix.ticksy.com/Thank you
Hi, is there a way to disable Ajax Add to cart for specific products or product categories?
Hello,
Unfortunately, there is no option to disable the ajax add-to-cart for specific products or categories. There is only one global setting to disable/enable this ajax button. You can find it in Appearance > Customize > Shop > Product.
Hello, Is the instagram feed working on the theme. I cannot see it in the demo sites? Thank you!
Hello,
You can view the Instagram feed at bottom of Home v12.
https://demo.uix.store/sober-furniture/home-v12/?header_layout=v2&header_wrapper=wrapped&footer_widgets_layout=2-columns&footer_content_enable=1&footer_instagram=1Thank you
Hello, Thank you so much for your quick reply. One more question. Is there filter that shows only Available products. I mean Customer to be able to hide out of stock items? This is something that I cannot test on the demo sites as everything is available there 
Thank you!
At this time, customers can’t filter by the stock status. This feature will be added to the filter widget in the next update.
For whatever reason the gallery is no longer functioning. It keeps linking to an external image served by the CDN instead of switching the gallery image like it use to. Do I need to update the core theme files?
Hello,
It seems there is a plugin on your website cause this issue. Please share your website address, so we can test this issue and assist you better.
Thank you
Hello, Some pages (Wishlist, Account) have different header than the rest of the site. I read in other comments that you can choose header type for each page from the Display Settings Box, however i can not find this box when editing the page. Can you please send a screenshot?
Actually, i found a screenshot in documentation but in my case the Display Settings box does not show up
It seems you didn’t install the Meta Box plugin. It is a required plugin of the theme. Please navigate to Appearance > Install Plugins and install it.
Thank you
Please add TikTok social menu support. In the last 2 years it is one of the most popular social networks..
Hello,
Thank you for your feedback. We will try to add it to the next version of the theme.
The theme is beautiful. The only problem is. It’s not good if the checkout page is single column. It can be 2 columns or more regular. This is very important in e-commerce sites. I bought it but can’t use it for this reason.
Hello,
Thank you very much for your feedback. We will try to add more option for the checkout page layout in future updates.
Thank you
Hello.
Is the template compatible with wordpress 6?
Thanks.
Hi,
Yes, the theme was tested and fully compatible with WordPress 6.0.
Is there anything special that needs to be done in order WPML to work properly with Elementor pages using Sober Addons like heading and button? When I try to translate such page, these items are not listed for translation. The rest of the page is translatable,,
Hi,
You don’t need to do anything. WPML support the Elementor builder by default. Please check if you are using the latest version of the theme and the addons plugin.
Thank you
Hi there,
The soo demo importer link in the documentation is not working
https://docs.uix.store/sober/#/installation/import-demothank you!
Hi,
Thank you for your feedback. We will check it and update the link soon. At this time, you can use the version we included in the theme package.
Thank you
hello, Is there a possibility to display the shopping cart and checkout with the classic woocomerce setting (like storefront)? Alternatively, how could I make the checkout and shopping cart look similar? thanks
Hello,
Unfortunately, the theme has no option to change the layout of the cart and checkout page. They are designed to follow the design concept of the theme. We will try to improve it and add more option for these pages in the future update.
Thank you
Hello,
is there any news on this old request?
I would really like to have the shopping cart and checkout in the ‘classic’ version of woocommerce. How can I do this?
Thank you
Hello,
We’re sorry but we can’t make the change to the design of the cart page and checkout page. It will affect to other people who are using this theme. You can try a customization services to modify the layout of these pages.
Thank you
having some trouble with shop behavior when adding item to cart. All is fine on the page, then when I add item to cart and the page refreshes with the “product name” has been added to your cart.” message, the Related Products being displayed at the bottom of the page adopt the current product’s lead image. Wondering if it’s an Ajax issue. Help greatly appreciated
Hello,
Thank you for your feedback. It seems to be a problem with a plugin on your website. We’ve tested this issue on our local development site, but there is no problem.
If you can share your website address, we will help you check this issue.
Thank you
Thanks for getting back to me. The site is yet to go live and currently in maintenance mode, would it be possible for you to supply me with an email address and I can set you up as a user to view the site behind the maintenance mode? many thanks.
Yes, you can mail us the temporary login credentials via this contact form: https://themeforest.net/user/uixthemes#contact
Thank you
much appreciated, log in details sent
Our developer is checking your website and going to reply you soon.
Thank you
Hello, after update of Sober Theme on the shop page the description is displayed before categories.
How can I move the description after the product categories?
Before update it was on below the product categories…
Thank you
Hello,
By default, the description is displayed before categories. Perhaps you have some modifications in the theme to change its’ position on the shop page. When you update the theme, these modifications will be reset.
You should use a child theme to edit the theme, so you won’t lose your code during updates. You can check this document for more details:
https://docs.uix.store/sober/#/customize/child-themeThank you
Hello!
Does the theme support the new product filtering by attributes of WooCommerce?
https://developer.woocommerce.com/2021/08/12/brace-yourselves-new-product-filtering-by-attributes-is-coming/After checking, it seems that the theme’s filters do not currently work that way. Will this be implemented in the next release?
Also, regarding the latest change of “searching products by SKU”, it seems that it works with the product’s main SKU, but not with variations’ SKUs. Will there be any fixes for that?
Thank you!
Hello,
Thank you for your feedback. The filter widget of theme uses default functions from WooCommerce, so it does support this lookup table.
We will check and update the SKU searching too.
Thank you
Hello and sorry for the late reply.
Thank you for the reply on the SKUs.
Regarding the filtering, it seems to ignore the variation’s stock. We are testing on a clean installation with the latest WC, php 7.4 and the latest version of Sober.
On your live demo, the Guide Pack Cap has stock availability for all variations. Try with 0 stock on a specific variation and the filtering will still show the product, regardless of the selected filters.
Hello,
It is managed by WooCommerce. By default, WooCommerce how all products (includes out-of-stock products). You can change it with the option in WooCommerce > Settings > Products.
https://prnt.sc/8zofqUiMJoqOThank you
