310 comments found.
Hi, on my blog details page. I can find the comment field, it is only feedback field that is there. And how can i remove the feedback field from it
Hello,
Have you purchased theme? Please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
Hello,
I recently purchased your theme. I installed theme and activated purchase code but had to reinstall wordpress because of errors. Now i try again and it says, the code is already activated on a domain. Can you please help ?
Hi,
I re-set the url you can active again.
Thanks
Hi Author, is Neeon available on React ?
Hello,
It is WordPress version also has HTML available on themeforest.
Thanks
Can i use the same theme in the main domain and re use it in subdomain with the same licence?
Hello,
As Per Envato license policy 1 regular license can use only 1 live site. But we allow 1 sub-domain also for development also in our licensing system.
Thanks
Very good support, have a nice day 
Thanks!!
Hello,
Hope you are doing well.
Could you please share with me how to set a 3-column post archive page.
Regards,
Hello how to change the domain license activation ? Thanks
Appena acquistato e mi da problemi nell’installazione
Grazie mille ho risolto grazie alle vostre indicazioni, grazie
How i fix the problem with elementor? it’s not working the settings to open in new tag the links.
Hello,
Sorry I am not clear can you please create ticket with screenshot? https://www.radiustheme.com/ticket-support/
Thanks
I cannot change demo in my website after activate license please help
I have just updated the theme to version 1.9, when you go to demo data installer it only shows demo 1-8 to be installed. How would you install the food theme for example? Which is demo 13.
Hello,
Please update theme and neeon core plugin then import demo data. I just tested all demo imported.
Thanks
Hi, Just purchased, the purchase code won’t activate the license and am now unable to install necessary plugins…used your support page, filled out the form, the Submit button doesn’t work…please can you sort asap
error after & activated plugin install
2022/05/07 15:41:24 [error] 26586#26586: *1222 FastCGI sent in stderr: “PHP message: PHP Parse error: syntax error, unexpected ‘)’ in /var/domains/domain.com/wp-content/plugins/radius-amp/app/Controllers/Customizer/Init.php on line 56” while reading response header from upstream, client: 1.666.60.11, server: ethereumalps.com, request: “GET /wp-admin/ HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php/php7.2-fpm.sock:”, host: “domain.com”
you need remove comma in argument function on line 55, in this file /wp-content/plugins/radius-amp/app/Controllers/Customizer/Init.php
Hello,
Can you please check your server PHP version? Please make sure PHP version 7.4
you don’t say anything about the php version in the recommendations, I can’t update the php version
Congratulations! Great Work, GLWS 
Thanks
We recently bought this theme and have already running a website. So we cant use auto install demo content method. And we didnt get this option in any file or directory (“sample-data” directory which comes with your theme package. )
Please help us to install data manual so that we will never loss our old important data. Please tell us where is Sample Data. There is no in downloaded files from themeforest. Help us asap.
Our website is https://under20s.com/
Hello, please How can I upload a custom font in the typography – -
Hi,
Need some custom work to own font. Create ticket we will help https://www.radiustheme.com/ticket-support/
Thanks
I purchased the Neeon – WordPress News Magazine Theme for a Multisite Subdirectory website, and it is not compactable…What can I do
Why is the THEME not compactible with WordPress Multisite Subdirectory
I need help to fix this matter
HOW can I deactivate my license from one domain and reactivate it in another domain
When change the license mail us we will re-set the key.
Hello Radius Theme. I just paid for your awesome theme . . I need to ask is your theme WP Multisite Subfolder compactible -
Hi,
I think it should work you can try.
Thanks
How do I change the lazy load image in the footer?
All image auto Lazy load apply for site performance you want to stop for footer?
Hi! An idea, in the next updates could have the option to configure the position of Dark Mode for the footer. https://www.bucketlistly.blog/
How do I use 4 columns in the Travel demo Footer? Even setting to 4 columns in theme customization. I can only add Wingets in the positions: Footer (Style 4) 1 Footer (Style 4) 2 Footer (Style 4) 3
Where can I translate the word “ALL” from the RT Post Tab? This translation is not present in the theme and Neeon Core language files.
Please create a ticket here https://www.radiustheme.com/ticket-support/
Thanks
Hi, does this theme have a user login and article bookmark or read later option? I seem to be missing this on the articles.
Hello,
Sorry default we don’t have this feature you can find if any plugin has this feature.
Thanks