55 comments found.
Hello, can you please help me? I have been thinking about just uninstalling this theme and requesting a refund because I am tired of dealing with the bugs that have been coming along with Envato themes lately. Envato is selling a lot of junk themes now smh and that’s ripping people off. There are too many bugs with your theme. There is too much CSS or javascript code that is making the theme blink the menu when it’s on a mobile. None of my students can access their course right now because of these issues I have been going through the last 4 days. My reviews are greyed out when using the widgets, but the crazy thing is they were there the first night so something is going on with your theme. The reviews were also showing up on the shop page the first night BUT they all disappeared the next day. When you add a course, no one can leave a review. The only ones that are there are just for the sample courses I didn’t add. I am about to not EVER buy another theme from Envato and just start dealing with Wp Ocean. I tried to get something done fast but that is no longer the
Hello, I already contacted support and they are not responding. It’s funny you are responding here but not to my ticket or the issue.
Hello I am losing money and my students cant log. PLEASE HELP! I submitted a ticket to support and I am not getting a response.
Dear sir, Please check ticket id. Thanks.
Unable to login as tutor, getting access denied error.
Hello is there a way to install your theme and upload demo content so I can use the pages I want WITHOUT deleting my existing content on my website? Some themes only allow demo content on new websites only and some have options to upload demo content without erasing the content already on a website. My website has been up for 4 years but I want to change the current theme.
Hi, You can import demo content. But no loss any data. Thanks.
THANK YOU SOOO MUCH!
I have one more question. I don’t see a login button. How will people login when they continue to come back to take the course?
Hi, We have used woocomerce so login register already here and you can set login button in header button. Thanks.
Oh ok so once the student purchases a course, they will log in through the e-commerce login and have no issues. I wanted to make sure I cover everything before purchase so I won’t have issues.
Hi, Then can login with LMS user option and woocomerce option. You can use which one you fell better. Thanks.
From viewing buyers’ comments and comparing demos there are a lot of things not working, especially with the Archive Course page with Tutor LMS, there’s no sidebar on the archive page, tab errors, hyperlink errors with instructors as well as the category page and more. Having all the same problems with a client website that’s refuses to provide me their Envato login for support with no response to their tickets. May switch theme. If fixed promptly I might buy my own license to win over the development contract with the client
Hi Theme Pure
If we direclty install Tutor LMS plugin, will it impact existing content?
for this, as per your instructions Tabs are not working, can you please assist with this https://prnt.sc/HKxQK77AQloE
Ticket ID is Ticket – 1653976351
Replied.
Hi Theme Pure
https://yellowsummer.in/courses/making-music-with-other-people/Tabs are not working, can you please assist with this https://prnt.sc/HKxQK77AQloE
Hi, Please check ticket id. Thanks.
Already sent Our Ticket ID is Ticket – 1653976351
Kindly do the needful
Sure sir.
Hi Theme Pure
Our Ticket ID is Ticket – 1653976351
We need to fetch data from all pages, posts, events, etc, like wordpress default search widget form, how can we achieve with your theme Header https://prnt.sc/MVB9Mj1to-L8 We need WP default search in Header
And also
https://yellowsummer.in/courses/How can we achieve this layout as like yours https://bdevs.net/wp/educal/courses/
We are not getting this in customizer panel
https://prnt.sc/_F-hLC1oLV4o https://prnt.sc/ykm9XiPEAeg-Can you please assist us as soon as possible, we need to get our site live soon
Hi, Please check ticket id. Thanks.
Already sent Our Ticket ID is Ticket – 1653976351
Kindly do the needful
Sure sir.
it’s been month now are you still providing support or not !! check email many times i have responded such a bad customer support i got
Dear sir, What is your support ticket id ? Thanks.
Hi Theme_Pure
Can you guide us how to find out this instructors page and edit https://prnt.sc/9Yo8pDgxP6Rh https://prnt.sc/Nyj4rONkoK-B And also search bar is not working properly https://prnt.sc/BUW284_Y1pt9Our site url is https://yellowsummer.in/
Can you please check into this ASAP. Thank you
Dear sir,
If you happy with our support please give us 5 star ratings from this url. https://themeforest.net/downloads It will be help to get more customer.
Thanks.
Hi Theme_Pure
Kindly check out the requirements in the above comment, will give you 5 star rating for sure. Thank you
Hi Theme_Pure
Any update on our queries and requirements in your theme?
Hi Theme_Pure
Have created support ticket. Kindly check it out
Replied
Got this ‘We can’t find a user with that e-mail address.’ when I try to login for support!
Dear Sir, Have you create account ? If no then please create a support account. Thanks.
Hi, Please check my ticket and reply on very urgent basis. Ticket – 1649147539
Please check support mail. Thanks.
How can I edit the Teacher’s info?... I am a manager that has to imput all the teachers info, not the teachers imput the info themselves. How can I assosiate a course with a new teacher?.... It didn’t work form me.
It didn’t work the link (teacher profile) in the detail course page.
Thanks, I’ve already created a ticket. Still waiting for the help.
Replied. Thanks.
Tutor LMS not working properly, tabs not clickable, right widget not showing on course details page, courses not showing properly on profile pages.
Dear sir, We will update today. Thanks.
Waiting for reply on my tickets.
Thank you for prompt response and fixing issues.
We are waiting for your positive review. thanks.
Really wish I got compensated every time I found a broken demo and took time to report it to the dev. Really, it’s on my time, a free license would be a nice thank you
.
Anyways, there are more issues, but this page is a good example: https://www.devsnews.com/wp/educal/courses/making-music-with-other-people/
It’s writing a fatal error at the bottom of the page, which is likely preventing any clicks on that page from registering. Confirmed in Chrome, Firefox and Edge.
Hi, Please check the demo now. Thanks.
testimonial youtube video not wotking
Can i change breadcrumb for specific pages?? and I cant turn off search bar from topbar
Supports RTL?
Yes
Site backend and frontend is too slow, please help me, how can I optimize.
Hi, do you have any sale ?
Hi, What do you mean ? Please clear. Thanks
Mean any sale price
Yes its has sale price.
Hi, I just want to ask where to edit the student registration form? Can you help me? Thank you so much