Hello,

Thank you for reaching us!

You should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article – Deregister Qode Interactive themes via the Help Center.

In case you need further assistance please contact us through this email, include your purchase code in the email, and our supports agent will assist you with deregistration.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for writing in.

You can try to add this JS underneath Hendon Options >> General >> Custom JS field:

jQuery(document).ready(function() {
 jQuery('h2.qodef-e-title.entry-title').each(function() {
 jQuery(this).replaceWith('
'jQuery(this).html()'
');
 });
 });

We hope this helped and if you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for choosing our theme!

If you are using divided header then it is necessary to navigate to Appearance > Menus and set display location to “Divided Left Navigation” and “Divided Right Navigation” for menus (please see screenshot).

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

My theme is not working properly without slider

https://llre.ae/wp/ here is the link please check what is the issue in header

Hello,

The plugins that you got after the purchase (like Slider Revolution) are called bundled and we, as a theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

You can read more about this here.

If you imported demo content and the sliders are missing, please note that they need to be imported separately. See one-click import → Bonus tips.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in! It is for sure supported. We do have our team working hard on updating all our themes at the moment.

Do let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello there,

Thank you for writing in!

Since author’s dashboard is meant for general inquiries and pre-sale questions, you are more than welcome to submit a request at our help center and our support team will be happy to help.

To submit a ticket please follow instructions from this – article.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi. thanks for your reply I just submit a ticket

Hello there,

You are welcome We can see that your ticket has been updated with an answer, so you can check it out and continue conversation with our support team if you need any further assistance.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Once we check, we can see that your request got responded to so if you need any further assistance please continue the conversation with our support team.

Thank you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest!

You can set a video background on your sections or perhaps use Revolution Slider and add a video background that way.

We hope this helped and let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We do see that your request from Tuesday was responded to and that you have 2 new ones from today, also an agent is assigned and you will for sure get an answer as soon as possible.

Thank you for your patience.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in! If you import the demo content you will get access to all the pages and their options.

If you need any further assistance feel free to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for taking interest in our theme!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress and you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help.

Do let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Could you please be more precise? Send us the URL to the page where you expirience this issue since we couln’t manage to reproduce this. As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email and also you can send us a video of the issue, and one of our support agents will check this and assist you further. Thank you.

  Support    Mikado Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I am so sorry I did not think about your theme I mistook the theme from the open tabs.

No problem. If you have any questions regarding theme please let us know

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

The option to remove the Apartment slug, unfortunately, doesn’t exist within the theme, however, you can change the custom post type slug, and for more info, check this article: How To Change The Permalink Slugs For Your Custom Posts

If you have any further questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We created this image and upload the image URL in Image Map Pro. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

  Support    Mikado Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

It’s possible that you need to import Image Map Pro elements to your website. For more info, see this article for more info: How To Import The Image Map Pro Demo Maps

If you need further help, please reach our support team and submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thanks for the answer, we have imported the only map that comes with the sample, but we also note that the json must be created with the correct parameters and values, to be able to point and link with the images we want in each property, we do not see technical documentation to achieve you in a proper way.

Do you provide the service of creating these json if we provide the plans of the 4 properties?

Hi there,

We recommend checking the Image Map Pro documentation here, and we can see that your ticket is updated with the answer now, so please continue this conversation with our support team on our Help Center. Thank you

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

OK, didn’t know that. I just opened a new ticket.

Hi there,

Thank you. We can see that your ticket is updated with the answer now so please continue this conversation on our Help Center.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.