755 comments found.
Hi Author, I am using your Onum Theme, Everything work perfect but unfortunately In Mobile Header not visible. However, I have also setup Mobile Header from theme custumization.
Could you please help me how would the header visible on Mobile
thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I am unable to edit any posts when I try to edit with elementor it is not editing. it shows me error – Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi actualy facing an isue withe the template, on mobil device the menu is not showing
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Many of the features in the demo are not showing up on mobile. I’m having entire elements disappear that show up on a desktop.
Am I missing something here? This is supposed to be a responsive template, but I have blank pages
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello I Hope you are well
How i can change the logo and style the loading page ? please 
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, thanks for your reply. I also have an issue. I’m trying to find the flat icon list but there is no way to find it. Is there any useful link for it? Also is there a way to fix the main menu bar when scrolling down? Regard
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Can one theme be used on multiple websites with one-time purchase?
Hi,
Sorry, a regular license used for one domain only.
Thank you for your interest in our theme!
Hi!
When I change the Meta description and page title using the “All in one SEO” plugin, it doesnt update to the new one.
We still see “Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.”
Do you know why this might occur?
Thanks, Hampus
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We paid a developer to make a new homepage for our website. He made a nice design and on a dummy site it was great. When we tried to move the homepage to our live site we found out that there is custom coding on the elements like Onum header etc and we were not able to copy it.
We want to copy just one page not the full theme. How can we do that?
Hi,
1, Please use this plugin to Export/Import your WP Customize: https://wordpress.org/plugins/customizer-export-import/
2, Please export the Elementor page from the website on localhost and import it for your live site: https://powerpackelements.com/how-to-save-import-and-export-templates-in-elementor/
Thank you!
Hello, I hope you are doing well. I need to update the header and footer of the posts but I can’t find a way to do that. Please help, Thanks
Hi,
We’ll check and provide a solution for you. Also, please read more of the documentation: https://oceanthemes.net/docs/onum/
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I really want to buy this theme, however, as I scroll through the comments, there’s just too many errors/problems from consumers and how you address each problem is templated (We’ll check and provide a solution for you) which doesn’t sound really good. Have you solved all of their problems with regards to theme? I am not going to buy it unless I hear a wonderful review.
Hi,
We fixed all the issues that customers mentioned in the comment section.
Thank you!
This theme is full of errors! Test any demo on web.dev. You must fix this big erros.
Hi,
This is an issue related to HTTPS, we’ll fix these problems as soon as possible.
Thank you!
i cannot edit footer option
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Dear Sir I have face some problems 1. which Footer page added with home page can not understand 2.where customer can buy packages
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
i can not found footer edit faction with home pages 6
Hi,
Please edit footer V2-2: https://prnt.sc/LbU-2D8S-yan and https://prnt.sc/Tesstl0J6uR7
Thank you!
in this page header and footer not same with home pages
Hi,
Please read more, setting header, footer for all pages: http://oceanthemes.net/docs/onum/2-header-settings/ and http://oceanthemes.net/docs/onum/footer/
Thank you!
thanks for your help,,you are really good,,,one more problem please i can not get login ang registration link
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/ , Thanks
dear sir
i can not get choose your plan option
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, Sub menu is not working after Wordpress update. Please check it and let me know. Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello sir i have bought your there but I have issue here in blog section there is the picture of demo profile keep showing there I cant edit the blog with elementor how can I customize my blog page ? without editing the original code thank you
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Really nice theme! Is there any way to disable the preloader on the inside pages? I love it on the homepage but it gets a little annoying on the inside pages.
Hi,
Sorry, currently the theme does not support the option to show preloader for specific pages. This is a great feature for customers, we will update this feature to the theme asap.
Thank you!
How many website can I create using the regular license of this theme?
So one license, one site,?
Yes, one regular license / one domain, Thank you!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
