385 comments found.
Hi. I would like to add Additional portfolio information in the middle of the contents. How can I add it on portfolio single page? It can only be added on the top or bottom. Thanks,
Hi there,
You can always build your own Custom portfolio adding any content to your portfolio Items. Feel free to have a look at this tutorial here.
We hope this helped and if you need any further assistance feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Hi. Thanks for reply. But I couldn’t fix my problem. I would like to delete [Prev project] and [next project] on the bottom of each portfolio page.
Hi there,
If you wish to remove the pagination on each portfolio single simply navigate to Manon Options > Portfolio > Portfolio Single and set Hide Pagination on yes.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Thank you for your support. I have one more question about this template. How can I remove the mouse hover effects? I want to remove the effects on mouse.
Hi there,
Mouse hover effects on what part exactly? Could you please provide us with your website URL so this can be checked.
Support
Edge Portfolio part of
Qode Interactive
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Hi. Thanks for reply. I want to change the applied mouse effect to the default mouse effect.
Hi there,
You can disable the mouse effect in Manon Options > General > Settings > Theme Cursor, once this is disabled normal cursor will appear.
We hope this helped and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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hello, I couldn’t see a clients section to upload my client logos. Is it available in the theme? can I see?
Hello,
Thank you for reaching us!
The client carousel and client grid elements aren’t showcased in the demo, however, they are available as shortcodes in the theme (please see screenshot).
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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thanks, Can we see it on the site?
You’re welcome.
It will be displayed on live page like in the screenshot.
Feel free to reach us if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Thanks, is it looping? repeat.
Support
Edge Portfolio part of
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Hi, I am having display problems in Safari. I can’t see the Slider Revolution banners and some texts are overlapping. In Chrome everything works fine, how to solve this issue? This is my site: www.cielorojo.mx
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hello, can you delete our site code remaining on the hosting canceled by godaddy. We cannot use the product. Please help me
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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I wanted to inquire about your theme editability in regards to HTML, CSS and .JS.
Hi there,
Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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I am having an error message related with Widgets. It appear randomly after some time using the template. Any ideas on how to get it fixed?
Hi there,
We are aware of certain issues which surfaced after the WordPress 5.8 update rolled out. It might be reated to weak resources since the new Block based widgets are requiring very high resources or you could try using the following plugin until we release a new theme update: https://wordpress.org/plugins/classic-widgets/
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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pre-purchse question – i’m enquiring if possible to build this configuration very essential for my project: i need to have a tab block (like in https://manon.qodeinteractive.com/elements/tabs/) implemented in porfolio single page (as in https://manon.qodeinteractive.com/portfolio-item/think-positive/) – let’s say on the left – and on the right a stiky text block excatly how is in portfolio-item/think-positive .. is that possible ?
Hi there,
Thanks for taking and interest! Our portfolio single page has an option to either choose from the already predefined templates or a custom template where you are able to build your own content the way you wish.
So with the custom template you will be able to add Tabs to your portfolio page.
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Sorry but I need you to be more specific – this is the third theme i am going to buy hoping to get this configuration. Most of the theme have portfolio item custom template but none of them until now have the features i need to be appropriate for my project. Ok i specify again the kind of configuration I need : PORTFOLIO SINGLE PAGE (1 row / 2 columns) >> in the left column/block 3 TABS to contain image galleries / videos – in the right block just text .. i need the block to be sticky as in portfolio-item/think-positive) . Is this possible to build in your theme this ?
Hi there,
Our portfolio has the option to built it custom, and you can have one Row with 2 columns, consisting of Tabs in one column. The tabs can have images and text only.
Thanks for understanding and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello again, I have another question. When I set an order for my website’s portfolio, through the Elementor, it works on desktop.. however, on mobile the order doesn’t work. Can you help me?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi I’m running into an issue with the sliders in the theme. None of them imported although I imported all demo content. Whenever I go to a page with a slider, I get an error in a black box with something like “Oops…Slider with alias creative-agency not found”. How do I fix this?
Hi there,
Thanks for writing in! If you are missing the sliders you can import them manually, please check these instructions here.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi – after activating the minimal header in the manon options there is now 2 minimal headers? – how do i make it so it only shows just the 1 minimal header?
the two headers showing is the side area menu and the full screen menu.. i just want 1 to show but both are showing 
Hi,
Please navigate to Appearance > Widgets and remove the “Manon Side Area Opener” from the widget area used for this header.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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The theme only allows using Google fonts, how can I add and use a custom font?
Hello,
Please try following instructions from this article – How To Use Custom Fonts On Your Site and if you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi! I purchased the theme a while ago and now I’m using the portfolio area, however, when I try to edit an existing portfolio, even though I change the text, it doesn’t change, the ‘New Approach and lorem ipsum’ continues to appear. help me understand how to change the text?
Hello,
Thank you for reaching us!
If you are perhaps using Elementor as page builder please navigate to Elementor > Settings and enable Elementor for “Manon Portfolio” too (please see screenshot).
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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thank you!
Support
Edge Portfolio part of
Qode Interactive
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Hi Team,
I have just purchased the theme and having problems installing the recommended plugins as my site wont allow me to install via ftp.
Do you have links to all of the main plugins needed to get the site ready i.e. manon core / manon instagram feed / Manon Twitter Feed etc
Hello,
Thank you for choosing our theme!
Once you install the theme all of the plugins included with the theme will be listed in Appearance > Install Plugins and you should install them one by one.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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ok thanks.. I found where the plugins were however was having trouble actually getting them installed but seems to be fine right now.
Could you tell me how you edit the social media icons. Behance is pointing to your site and I want to change it so it points to mine.
Please advise – Thanks
for example on the creative agency home page it shows the vertical social media icons on the right hand side.. how do you change these?
Hi,
Please navigate to Appearance > Widgets and edit “Manon Social Icon Widget” in “Content Side Area”. For more detailed overview of theme’s options please check the documentation in this link.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Thank you
Support
Edge Portfolio part of
Qode Interactive
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Hi, I can’t access the widgets. I get this message: “The “edgtf_social_icon_widget” block has been affected by errors and may not work properly. Please refer to the developer tools for more details.”
Because of this I can’t change the footer or customize the social networks, could you please help me?
Hello,
Please note that blocked based widgets added in WP 5.8 do require a bit more dedicated server resources and you can see our recommendations regarding those in this article Recommended PHP Versions And Resources And How To Set Them.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi, the theme doesn’t seem to support PHP 8.0. If I upgrade from 7.4 I’m getting a few errors/warnings on the website. Will this be fixed?
Also if I update the Elementor Plugin to version 3.6.6 I cannot work with it anymore (site scroll on page doesn’t work anymore, clicking on the page doesn’t work, etc.)... (Info: I have the newest version of the theme and Wordpress installed)
Thanks
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hey, the update is not yet showing on our admin area. Will this show soon? We have issues on Apple devices I am hoping this update will fix.
Hello,
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi there, I love the layout and would like to purchase it, but perhaps a bit of an odd question. I presume you can only use upper cases in the headers/(page)titles/? No lower cases? Merely as our logo/name is in full lower caps and due to concept we would prefer to use low cases..
Hello,
Thank you for taking interest in our theme!
Text transform property can be set to “Capitalize” or some other option (please see screenshot).
For more detailed overview of theme’s options please check the documentation in this link.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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I have purchased this theme, installed all plugins inside. But how to import demo? It doesn’t import! It takes an hours as 0%...
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Does anyone know how I can let an video that has been added to the portfolio items auto play?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Hi! My website needs both php and wordpress updates (PHP 7.4 and Wordpress 6.0). I have an oldest manon theme version installed (never updated since Oct 2020). Additional CSS classes have been used via the theme editor in admin, along with custom CSS on certain pages. Does an update to the latest version of Manon affect these customizations? Is the latest version compatible with PHP 7.4 and wordpress 6.0? (I currently use wp 5.9.3 and it works fine)
Hello,
For editing theme files we recommend using Child theme and you can find more info in this article – What Is A Child Theme And How To Install It. If you’ve added custom css inside Appearance > Customize > Additional CSS or in WPBakery custom css field on pages, then this will not be lost after theme update.
It is a good practice to create a backup version of your website before updating the theme, in the event something unexpected occurs during the update process.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins.
After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.
Theme is compatible with PHP 7.4. So far we haven’t encountered any compatibility issues with WP 6.0 when testing.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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