70 comments found.
Hi, I have an issue with the Elementor when I activate it the content of the site shows fatal error. Please help. Thank you.
We already updated the theme yesterday – try to update rselements lugin then everything will be fine. Thanks
Thank you. It is working fine now…
Great to hear. Thanks
If i had to add a button to speaker sessions, would this require separate customization. example: https://drive.google.com/file/d/1JkEPMNAElyRZSlUkjTXvIlTNbovWgwDk/view?usp=sharing
Try to share your website admin access so that I can try to check it for you. Thanks
sent
is it possible?
yes, tomorrow i will update it into your website. Thanks
Hi I just realized the theme is not supporting the new elementor version 3.7.7 I have a fatal error using that elementor version.
Did you try to update rselements plugin to latest version with theme?
Hi, I have an issue with the Elementor when I activate it the content of the site shows fatal error with the plugin, please what can be done. Thank you
here is link to the site https://newamericansbookfair.com
Can you try to share your website admin access and purchase code so that I can try to help you?
I have sent the details, thank you
Okay – after checking I will reply. Thanks
Thank you
Your website is okay now?
I’m trying to edit the single speaker page with Elementor but I’m getting an error. See error https://drive.google.com/file/d/16DjpdLZ43Xkdguml9LJzg0MWEbl69P26/view?usp=sharing
got it to work
Great to hear. Thanks
The code doesn’t work. No one contacted me and answered the email I sent. I paid and got nothing.
What’s the issue sir? We tried to reply within 24 hours. Send your issues so that I can try to help you. Thanks
Everything is fine. Thanks for your quick response and help. The theme works great.
Welcome sir 
2 Issues:
SVG Logo does not display. The problem is because of CSS. Solution: width:100%;
PHP Date/Time Format. Events are showing in the US date/time format. We need UK date time format.
File: wp-content/plugins/rselements/widgets/event-countdown/style6.php
Solution: Add to top of all style files.
//Convert Date UK Format $event_date = date(‘d/m/Y’, strtotime($event_date));
Another Bug: Speaker Slug – Changing this breaks the profiles urls.
If you want I can help you for changing URL. Try to send me your website URL and admin access. Thanks
Please fix your theme and release an update. Im a retired developer and I shouldn’t be fixing your problems.
We can not give you access for reasons i do not wish to discuss.
Okay – we will try to upload a update tomorrow. Thanks
I am unable to activate my website, i had activated it on but that development website is deleted, now i want to activate it another server, please reset my licence so i can activate. I have also contacted you directly.
Share your purchase code to support@rstheme.com. I will look it for you. Thanks
Shared.
I just reset it – you can try again now. Thanks
hello, i bought your theme and i did a reinstall, but when activating the theme, my purchase code does not activate the theme. I would like to reset my code
hello, i bought your theme and i did a reinstall, but when activating the theme, my purchase code does not activate the theme. I would like to reset my code
hello, i bought your theme and i did a reinstall, but when activating the theme, my purchase code does not activate the theme. I would like to reset my code
Please try to share your website purchase code – we will try to reset it for you. Thanks
I just sent you the purchase code in your mailbox
I just sent you the purchase code in your mailbox
I just reset it for you. Thanks
how to edit or remove Offcanvas button from header ?
You can disable it from our theme options – Evening Options.
My site has 2 scroll bars after I removed some sections from the demo page: https://www.foodandrum.com/preview2022
How do I get rid of the inner scroll bar?
Please try to share your website admin access to support@rstheme.com so that I can try to help you. Thanks
good evening, I bought your script, but I have a problem with the header (the navigation bar). when I browse the site, the navigation bar ends up at the bottom of the site, covering the go to top button.
Can you share your website admin access so that we can try to help you? Thanks
ok sir, but where can I send you the access so that you solve my problem
Send access to support@rstheme.com . Thanks
hello, I want to ask if there is a ticket system so I can sell tickets via woocommerce ? and if there is a demo for the admin area ?
Into our system we just created a ticket pass as product so that any one can buy ticket. Sorry no way to share demo website access. Thanks
Plugins not installed
Share your website admin access
Hi there. I’ve sent an email as well. The event schedule tab in the Events is not working. It has no content in it as well as no option to expand it. Here’s a screenshot:
https://i.imgur.com/vqblKOy.pngIs there any fix for this?
Your screenshot not opening try to send your website admin access to support@rstheme.com so that I can try help you. Thanks
For me the best support if i have some problem they all they time help me and i dont wait 2-3 days they help all the time in this same day
For providing rating and comments please follow following link:
https://rstheme.com/docs/evenio-wordpress-theme/conclusion/review-comments/Thanks
Hi Sir,
We are able use the Purchase code in locally but we are unable to use the code in Domain.Same purchase code will not work at a time locally and domain. If you want to use the purchase code to domain – you have deactivated it from localhost.
Hello,
Do you’ve mobile apps(Android & iOS) for this theme? If no, do you plan to make? How much time remains if you’re making them? e.g. 2-3-4 months?
We don’t have mobile apps. If you want we can do it. Thanks
How much time & cost will they take? And are you gonna offer them for sale here in Codecanyon or Themeforest or only for me?
Thanks for your reply. Can you try to add me in your what’s app my whatsapp : +8801743550818 And skype: rubrash
Hi, I just bought your theme. I found a conflict between Elementor and RSElements plugin. When RSElement plugin is activated the elementor panel tools never loads.
Can you send site url admin access so that I can try to check it. Thanks
Hi! Could you check this?
I imported demo data for you you can check. Thanks
How can we disable the link from the speaker icon on the event table? The link that takes you to the speaker profile, I want to disable that, so that the event table doesnt have anything clickable. Thanks!
Send your site admin access with the problem so that support team will help you. Send email to: support@rstheme.com
