13768 comments found.
Hello,
after upgrading to v5.0, I’m having this error on page edit: Warning: Undefined variable $permalink in /home/snip/public_html/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1434
Homepage also stopped showing images. How to solve this?
Best Regards
I’ve figured that images with animation stopped showing. Removing the animation, images are shown again.
Hi,
Thanks for the update!
That should have not been the case. Could you please try disabling JS file merging and compression, if enabled, in Enfold theme options > Performance and check if that helps?
Regards, Yigit
Hello, disabling JS file merging and compression brings back the image animation.
Thanks for contacting us!
You would need custom CSS for that we can gladly help you with that
Could you please tell us which social media icons you are using?
Hi,
I am sorry for the late reply. I was at WCEU and did not have much time to reply to comments.
Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling#top #wrap_all .av-social-link-facebook a {
color: #fff;
background-color: #37589b;
}
#top #wrap_all .av-social-link-twitter a {
color: #fff;
background-color: #46d4fe;
}
#top #wrap_all .av-social-link-instagram a {
color: #fff;
background-color: #a67658;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
A question. Do you have a module or store for wholesalers where the products are shown in a list format and not in a grid?
Hi,
Thanks for contacting us!
You can use Product List element under Plugin Additions tab of Advanced Layout Builder 
Regards, Yigit
Contact form redirects to different website, how do we fix this? The form is set to just display a “Thank you” message but it redirects to a different website. No redirection plugin installed and no redirection at the host.
Hi,
Thanks for contacting us!
If you are using a child theme, could you please switch to parent theme and check if that is related to some customization? If that does not help, please start a thread on our support forum – https://kriesi.at/support so we can look into it 
Regards, Yigit
Every (!) single (!) update (!).....
i have to fix issues coming from your theme.
This time:
-Circles turned into ovals
-Icons shrinked to almost zero.
https://maskenzauber.com/temp/enfoldissue.jpgI need a fix for this, please!
Hi,
Thanks for contacting us!
We have not added store/shop page to one page portfolio demo however you can still install WooCommerce and use all e-commerce features
You can go to Plugin Additions tab of Advanced Layout Builder to add WooCommerce elements to your products/pages.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Thanks. A question. Do you have a module or store for wholesalers where the products are shown in a list format and not in a grid?
how do I get the latest version of Enfold theme?
Hi,
Thanks for contacting us!
You can go to https://themeforest.net/downloads and download it from there or refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token to generate a personal token and insert it in Enfold theme options 
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
I can no longer accesss Kriesi Support, I’ve had a support account for years, but lost my password, and their password reset feature is not working. No way to contact them. I’ve tried sending a pre-sale support contact form to let them know. I’ve posted on Facebook (2 other people had already posted).... help, can’t get to them and not if they are aware of this
Hi Eleina,
Thanks for contacting us!
We are sorry for the inconvenience!
I have reset your password and sent you an email. Please check your inbox 
Regards, Yigit
Hi there – since WP 6.0 is on the doorstep – is Enfold fully compatible with WordPress 6.x? or will there be an Enfold update because of WP 6.x? thanks
Hi Aovivo,
Thanks for contacting us!
We have tested Enfold with WP 6.0 beta versions and with stable version however we have not had any issues.
A user reported that their footer widgets were reverted to default ones which was later fixed by simply saving widget areas however we could not reproduce that issue either 
Regards, Yigit
Thanks for that information!
Hi there How can i change Social media icons back ground or display it’s background color always instead of showing the color only when we hover over it. can you tell me the steps in details because i’m new
Hi,
Thanks for contacting us!
You would need custom CSS for that we can gladly help you with that
Could you please tell us which social media icons you are using?
Regards, Yigit
Facebook Twitter instagram I want to make the background color that abears when i hover on them static
!!!!
Why there is no Answer ?
؟؟؟؟؟
5 days and no Answer ?!
Hello,
is it possible to disable overriding the appearance of the select field? We noticed that the template styles override the CSS style of the select field for the “Bookly” plugin. https://prnt.sc/T9moyJ6aNufo – https://prnt.sc/tdR6NPkToVWiHi,
Thanks for contacting us!
Yes, that would be possible using CSS. Could you please start a thread on our support forum – https://kriesi.at/support and share a link of your page where we could inspect the issue? 
Regards, Yigit
Is there something going on with contact forms? I tested all of them for my website dragonflyhollywood.com and for some reason I am not receiving any inquiries submitted via each and every form? Please advise.
Hi,
Thanks for contacting us!
No, they should be working fine. Could you please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot and check if that helps?
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Weird… it now works 
Hi, I have added a contact form using the ‘Add Contact Form’ button (next to the ‘add media’ button from within a content textblock. However, I cant see an option for being able to add a ‘form submitted successfully’ message or to add some security to it e.g. 2+2?
Hi,
Thanks for contacting us!
Are you using a contact form plugin or have modified text block element? There is no “Add Contact Form” button in Text Block element out of the box 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hello, when trying to update to the latest version I get an error: An error occurred while updating Enfold: Could not copy file. enfold/lang/de_DE_formal.po
Hi! I have two short questions 1. How to add button “copy current blog-post url to clipboard” in social share buttons? 2. It’s possibility to display in blog sorting list to sort by date ascending or descending? Thank you for reply!
I bought and use this theme for my website. https://jhenrystuhr.com/
I get a bunch of errors about it being Deprecated.
Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/jnj4hpcsl3sg/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/helpers/phpQuery.php on line 2176
Hi,
Thanks for contacting us!
You are currently using an older version of the theme, version 4.6.3.1. Updating the theme would fix the issue.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.9.2.3.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Why does my blog suddenly shows posts from a category that has not been included in the masonry blog element?
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hello, we have problems with the contact form, we are wholesalers and the contacts of the contact forms. The emails do not enter and we need to solve it as soon as possible, thank you. we leave the link
https://spiderlaboratoriez.com/#contactHi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot.
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Good morning, thank you for your (copy and paste). We already know what a contact form is perfectly. We are indicating that we are a company, we are indicating that we have urgency, we are indicating that everything is well configured (the error is yours, sir). Your forms fail. Apply a solution because with the previous version this did not happen. Sir, if you can’t apply a solution to a problem, say so and we need it urgently and if you can’t, then return the money and the customers who can’t be contacted, I don’t know if you realize it but this is urgent.
Hi,
Anchor link apparently did not work because of the dot at the end. I meant to share a link to Troubleshoot section – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot
We have not made any changes in the way our contact form works which uses standard PHP mail function. You may need to use SMTP. Please check the tips in Troubleshoot section 
Regards, Yigit
Hello, thank you very much, sorry for our rush. Already solved. Thanks a lot guys and great job! 
Hi,
No worries at all!
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hi there I have a problem in contact form that’s built in the theme the emails takes too long to delivered or it doesn’t delivered at all
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi Yeet, can you confirm this bug?
“Color section” with background image set to “fixed” and “Stretch to fit…don’t work well on tablet in landscape and portrait mode! On tablet the image is not resized correctly. Works well on desktop and phone only.” Thanks in advance.
Hi,
Thanks for contacting us and sorry for my late reply!
It could be related to the image you are using but I am not sure. Could you please start a thread on our support forum – https://kriesi.at/support and share a link of your page where we could see the issue? 
Regards, Yigit
Hi Yeet, It doesn’t depend on the image, I have this problem on different sites with different images