5011 comments found.
Do you have any suggestions for this job sharing plugin on social media accounts? outside the jetpack
Hope you’re doing well and thank you for reaching out.
Well we have not tested the social sharing plugin officially to really recommend it here. We suggest that before trying it that you make sure that its compatible with normal WordPress Standards and also with the WP Job Manager plugin. If it does work well with the two, then there should be no big issues working with the theme.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi – I raised a ticket through Astoundify’s support system a little over 30 hours ago and haven’t had any replies yet. Could this be looked into please?
Thanks for reaching out and sorry for any delays caused.
With respect to your query here, could you please check on your email inbox and let us know if you notice any feedback from your support ticket as we have already responded to your ticket?
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks for your message. I got the email a few minutes ago and have responded.
Hey there,
Sounds great.
If you have additional questions, please feel free to let me know.
Thank you and all the best.
Nice theme! How can I remove the entire left column with ‘written by…’ in the blog page?
it is on this page https://jobify-demos.astoundify.com/classic/blog/
I also want to remove that entire column when reading the blog article itself
Hope you’re doing well and thanks for reaching out.
With respect to your query here,
I’ve gone ahead and checked this for you.
The following CSS coding override can help make this change for you seamlessly
header.entry-header.col-sm-3.col-xs-12 {
display: none;
}
This needs to be inserted, via copy/paste, into a brand new line at the bottom of your ‘Additional CSS section found by navigating to:
1. WP Admin
2. Appearance
3. Customizer
4. Additional CSS
Please don’t hesitate to get back in touch if we can address anything further for you, or clarify anything about the above in more detail.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian,
Thank you for your reply. Although css does work and hides that column, where can I change the template directly? Because you have a gap of 3 columns now, and it would be good to increase the other column with an additional 3 to fill in the whitespaces.
Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well, as much as we do not provide support for customisations like these we recommend sticking with the ordinary/default layout of the theme. For such a layout, you can get it in your Jobify theme php folder under the archive.php file. Please note that anything beyond this, we can not provide support for it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello this is a pre sale question. I need that it can search for candidates (jobs) that are in the DB but that only the keyword display the realated result, example Designer, that only people that have designer in the tittle are display.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well this is possible with the Jobify theme to be able to search all Jobs using the Keyword filter. You can try this within the demo shown on this page.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, i have submitted a ticket, but how can i view all the tickets and status in your astoundify dashboard?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, for that you can check within the Astoundify dashboard or alternative follow through your email inbox. We do not have a way to show the status though.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Brian, I have checked the dashboard but it doesn’t show anything relating to my tickets. Do you have a screenshot?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, after further confirmation we currently do not have a status section for tickets on the dashboard. I believe all tickets are sent to your email as it currently stands.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
How do we remove the featured image section when employers try to create a job offer?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, for that you can hide it with some custom CSS if you mean on the frontend. You can share a screenshot to us to check into the possibilities of hiding it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
How to change the style [job_dashboard] because on mobile devices it looks very awful, maybe there is a plugin for this or when you update a year ago promised?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well unfortunately we do not have a plugin to style the page in terms of mobile design. Usually the plugin we have for styling is the Job Designer plugin which can be used to add some margins, padding or colors to some of these pages.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello
How I can change the meta title for company page ? https://riyadhjobstoday.com/company/%D9%87%D8%B1%D9%81%D9%8A/Hope you’re doing well and thanks for reaching out.
With respect to your query here, honestly we do not have a way for to change the meta title on that page. I noticed that you are using an SEO plugin for that page and the best thing would be to consult them on how you can change the meta title for the page.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello. I’m waiting for the map fix to buy the theme. When it’ll be ready ?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, We currently do not have an ETA to when this will be fixed to have an update for it. But our developers are working hard to ensure this is resolved as soon as possible. Once this is done we will let you know.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello! I am using skin 2 for my job board and cannot use Jobify: Job Catagory Widget. When i use it my Page shows Blank Box and no catagories are shown. I want to add a catagaries box with no of vacancies in each one as shown in Skin 2 .Kindly help
Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this issue. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Sale question, please. I bought the theme in 2019 and activated it. After 1 year I didn’t renew my domain/hosting plan and they got cancelled. Now in 2022 can I reactivate Jobify theme with the old license in a new hosting/domain or I’d have to rebuy a new license? ty in advance
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you can still login to your account and get the theme from the ThemeForest account. You would then download all files of the theme and please note that you do not require any new license to have the theme installed onto your site.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I am using currently jobify extended child theme. When I upgrade it to the latest version, 4.0.6 it break the image line like this. https://paste.pics/H8PNA.
But, in old version 3.20, it work fine like this
https://paste.pics/H8PO4It seems some CSS issues with Jobify new theme and Jobify-Extended skin that braking the recent job and job page widgets.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we would like to investigate more on this issue. Could you please let us know your site URL and site credentials so that we can check into this? You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi how are you. Do all required plugins come with the theme, or there are some i have to purchase?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, basically the theme only comes with the basic required plugins needed for it to function normally. In case you need extra features you would have to pay for the additional plugins. The only important plugins the theme comes with is WooCommerce and WP Job Manager. The rest you would have to source them out either free or paid.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
It opens very slowly here, I wonder why?
https://ajansgiller.com/ajanslara-gore-is-ilanlari/Hope you’re doing well and thanks for reaching out.
With respect to your query here, I have just tested the page on my end and it did not seem to load slowly as you claim. Could you clear your browser cache or try this in-incognito mode?
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I tried from different computers and phones, again the result is the same, extremely slow. can you test again?
ok, no problem, looks good very fast 
Hey there,
Sounds great to hear that it now loads fast.
If you have additional questions, please feel free to let me know.
Thank you and all the best.
hi, its compatible with WPFORMS?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, in most cases we do recommend using contact form 7, Ninja forms and gravity forms. We have not done major tests with WPForms, but i do believe that there should be no major issue while working with their plugin as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, it the theme (my current version is 4.0.6) compatible with WordPress 6.0? Can I safely update WordPress?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the Jobify theme does work well with the latest version of WordPress 6.0. Thus you can go ahead and perform an update on your site.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, thanks for the info. Just FYI: I have updated to WordPress 6.0 and the theme works well with this version. So, everything is OK!
Hey there,
Sounds great to hear that it works
If you have additional questions, please feel free to let me know.
Thank you and all the best.
maintenance mode
Hello there,
Please let us know if we can be of further assistance in this.
Thank you.
When a new offer is published, the system does not send an email to the administrator even if it is activated from settings, neither html nor plain text. What can I do?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, I have gone ahead and tested this and appears not to work. Kindly allow me to consult our devs team regarding this and we will let you know once I get an update for it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
why oh why are the maps still not working in all the browsers – they work in Chrome but not any other browser – my site has been complete and ready to launch for 6 months now but I cannot launch until maps work in the other browsers
Hope you’re doing well and apologies for the delays caused in your launch.
With respect to your query here, our developers are still working to find a solution to this problem across different browsers. So far this is a top priority issue and we are working hard to get it resolved sooner.
Hope this helps and we ask for your patience in this. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
It’s possible to sell only single featured job packages?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Well if you want your site users or listing owners to add their jobs by having to pay via job packages then that is possible. You simply do not have to include a free package.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
That’s not what I’m looking for. I want the people to post jobs for free and then if they want, they buy a promotion. It’s possible to do that? Do you guys make customizable work? Regards
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well unfortunately the Jobify theme does not work like that at the moment. You would have to have some custom work involved to achieve that. You can consult developers at this email
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
