93 comments found.
Hello, Quick Question: Is there a way where we can show the WooCommerce Shop filter at the top instead of at the bottom in Mobile Devices?
Hello,
This can be achieved with some custom css and our support agents can assist you with this.
To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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The Qode extension has been down for 24 hours now. I have two websites with your theme…both of my websites are Down because of this. it’s not normal to have this
Hello,
We are currently experiencing certain issues with our servers. As a result of this, the access to a number of live demos is temporarily restricted, and some theme functionalities like the demo import will not be available for a short period of time, however, everything else should work correctly and the frontend shouldn’t be affected.
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, when are you going to make the dark/light theme toggle option set a cookie and save the setting? Won’t buy until that’s done please. Having to switch it on every page load is not a good customer/visitor experience.
Hello,
The dark/light toggle option is designed and developed for presentational purposes so it could be shown that the theme can be set as dark or light or combination of both based on your preference.
We can forward your suggestion to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.
Thank you for understating and do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello, I love the theme! I would like to change the loading image that pops up before the page opens from the smiley face to another image. Is that possible? and how? Thank you!
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Hi! When I visit a product in Shop and see its photo gallery, if I click on those pictures it pops-up the picture. Can I change the way it’s viewed? I want it to show me the picture in the same place as the main picture of the product.
Hi there,
Thanks for taking an interest! In the Eldon Core Options > WooCommerce > Product Single you will find all options for the single product page. Unfortunately there is no option to achieve what you wish for.
Thanks for understanding and if you need any further assistance feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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pre purchase question: where can I customize the icon images overlapping the team members photo? There is a way to do that? Thanks in advance! Regards
Hi there,
Thanks for taking an interest! Within each team member page you do have an option to choose Social Networks > Icon Source, whether it will be Icon pack or textual as it is now.
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Thanks for the quick reply! Maybe I wasn’t clear in the question, but I was referring to images that overlap team photo (YUKIO MISHIMA ), like this:
https://eldon.qodeinteractive.com/wp-content/uploads/2021/04/smiley-png-2.pngHi there,
Sorry for the misunderstanding, there is an option on each Team member where you can upload Team Hover image.
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Super! Thanks
Hi there,
Glad we could help!
Support
Edge Portfolio part of
Qode Interactive
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Hi there, why is my footer logo still animated when I disabled this option in Core settings? Thanks.
Hello,
It could be that different footer options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, is there a way to customize the global skin colors? Not only black or white but any other color?
Hi there,
You can see our themes global options here , there are many options where colors can be set, as well as some of our theme shortcodes has color options as well.
If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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How can i desregister a site? i delete all site, and still register .
Hi there,
Thanks for writing in! You can always deregister the theme through our helpcenter. If you still encounter issues you can always submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Pre-sale question: I have seen people asked questions like: When you switch to light mode and click to different page, it gets back to dark mode again, is there a solution for this? Thank you
Hello,
Thank you for taking interest in our theme!
The color switcher is for presentational purposes and it will switch to dark/light mode just on the current page and this is how it’s intended to work. The dark or light mode which you prefer to be globally on all pages should be set in Eldon Core Options > General (please see screenshot).
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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i love this theme. i would like to buy it, just like have already done with other themes from you. i would like to know before, if i can change the style of the buttons in the theme settings? currently it is square, i would like to leave it round, but without losing the hover’s animation effects.
Hi there,
There is no option in theme options, but you can customize this with some small custom CSS changes. You can contact our agents and they can help and assist you. To submit a ticket please follow instructions from this article.
Support
Edge Portfolio part of
Qode Interactive
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thanks for the answer! i want to know just one more thing: does the header and footer logo also change colors when we enable/disable dark mode?
Hi,
For header you have an option to upload Logo – Dark and Logo – Light, however, global color switcher won’t effect this change. Dark or Light logo will be used depending on “Header Skin” option set in Eldon Core Options > Header (please see screenshot). For footer, unfortunately, there is no option to upload dark and light logo.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello. I have been using this theme for a more than a year now. First of all its a really lovely theme. But my hosting has changed and I need to reactivate my purchase code to reinstall. Can you please help with this. Thank you in advance 
Hi there,
Thank you for your kind words, For sure we can, but could you send us a mail to our help center providing your purchase code in it and our team will help you with this.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Thank you for the reply. Sent mail.
Hi there,
Thanks, our team will check this and help.
Support
Edge Portfolio part of
Qode Interactive
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Such an awesome, creative, modern cool theme and demos! Curious how these squiggly animations work https://share.getcloudapp.com/p9uOGxvr Elementor or Theme options or how…? Thnks
Hi there,
Could you please be more precise regarding your question? Please send us the URL of what page are you referring.
Support
Edge Portfolio part of
Qode Interactive
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Ok thanks, its those animated SVG files, https://munich.qodeinteractive.com/ like when you scroll into Blog Posts section and the ‘auto scroll’ image (shown in my preview file link) How are those created? Would we create our own animated on scroll mask images or can this be done with theme/elementor options for any png? Just curious and also how much Mobile Menu style flexibility is there in the theme options? BIG UPS! SO Awesome!
Hi there,
You’ve sent comment for Eldon theme, that’s why there was a misunderstanding.
Regarding that SVG icon, it is added as SVG code through widget Section Title. You can find some other SVG icon online, or use your own and paste the SVG code instead of this one.
As for the Mobile menu, some things you can change through theme options and for some you can use CSS code.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Ok Great, thanks, I’m showing both of your amazing themes to a new big artist next week!
Hi there,
We are glad to hear that you like our themes! Thank you.
Support
Edge Portfolio part of
Qode Interactive
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can i add links on these elements https://eldon.qodeinteractive.com/interactive-links/ and this https://eldon.qodeinteractive.com/portfolio-minimal/ and this https://eldon.qodeinteractive.com/horizontal-projects/ so that they lead to a product list page like this https://eldon.qodeinteractive.com/product/space-cat-t-shirt/?
Hi there,
Thanks for taking an interest! Interactive Links page and the Interactive list is built the way that you do have an option to enter a custom link to the Interctive link Item, so this is possible with Interactive links.
However, when it comes to the Portfolio list that displays portfolio items, unfortunately it is not possible to link the portfolio list items to product list page within our theme options.
Thanks for understanding and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hello,
Sorry, portfolio items can also be linked to custom links. In General Settings of portfolio single pages there is a “Portfolio External Link” option where you can enter custom link (please see screenshot). This way once you click on the portfolio item you will be taken to the link you’ve entered in “Portfolio External Link” option as shown in screenshot.
Shop page will list all of the products and they will link to the product single pages.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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thank you
Support
Edge Portfolio part of
Qode Interactive
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Hi, your theme looks amazing but I see that you never updated it since when you created. How is that possible? Never a bug fixed or an improvement? Thank you
Hello,
We are constantly working on updating all our themes and once the theme is updated it will be listed in the changelog. The theme should work correctly on latest version of WordPress and you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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I love these themes and these people are among my favorite designers but I have a suggestion: make the portfolio themes more blog friendly. I mean to say arrange them so blog posts can fit the same formats as portfolio posts. This is probably an easy thing to do but I don’t know how to do it and I’m sure I’m not the only one. Thank you!
Thank you very much! We are glad that you like it
Support
Edge Portfolio part of
Qode Interactive
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Hi , I added the place on the computer that has this carousel showcase. However, when I scroll down with the mouse, it moves to the right. The page does not go down. How can I scroll with the mouse scroll down scroll? In other words, it is necessary to cancel the right scrolling of this image with the mouse scroll.
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I’ve purchased and love the theme. However, the Light Logo / Dark Logo options don’t seem to work? Logo – Main always displays, regardless of mode. Am I missing something?
Hello,
Thank you for choosing our theme!
It could be that different header and logo options are set on the page. Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I enable light mode on a page and after that if I navigate to a different page, it is displayed in dark mode. I would like to keep the mode same after navigating.
So, if it is dark mode, use dark mode after navigating to a different page and same for light mode.
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Edge Portfolio part of
Qode Interactive
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Hi! I just bought the theme and I’m trying to set up my website. Is there some way to hide the button that changes between light and dark mode in the header? Thanks
I would also like to hide the button at the right that opens a side bar. Thanks.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
