23243 comments found.
Hi, We have a little problem when download the Business Consulting 3 demo with bakery.
All is good except the header who doesn’t show. On your site it’s look like a template builder but on our side we don’t have a header template (but we have the custom Footer).
Do you know what we can do to solve this ?
Hello, @webprintservices,
In that demo, we have made the header using Custom Header Builder with Porto builder, so please make sure that you have set the Header Type as: “Header Builder in Porto Template builder” as shown in this screenshot: https://postimg.cc/tZmVHZj0
And also please make sure that you have that Custom Header under Porto >> Template builder >> Header: https://postimg.cc/Mn85L457
And you have to check the condition as well by editing that Custom Header: https://postimg.cc/xcPFvtsY
Regards, P-THEMES.
hi,
Thanks for your answer !
The problem is we don’t have that Custom Header under Porto >> Template builder >> Header: https://postimg.cc/Mn85L457
Is that possible for you to send the content of this block ? we don’t want to run again the demo installation process …
Hello, @webprintservices,
Can you please contact us via our support system with youe site WP Admin URL and Admin Login details so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
we really want to save time, can’t you just send us the plain text, css and JS of this header block …?
Hello, @webprintservices,
Here is the Code:
[vc_row content_placement="middle" wrap_container="yes" no_padding="yes" el_class="custom-header-top z-index-1 position-relative"][vc_column width="1/2" el_class="w-100 w-md-40pct w-xl-100pct"][vc_raw_html el_class="mb-0 custom-icon"]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[/vc_raw_html][/vc_column][vc_column width="1/2" el_class="d-flex align-items-center w-md-60-right w-100 w-xl-100pct"][vc_custom_heading text="Mon - Sat 9:00am - 6:00pm / Sunday - CLOSED" font_container="tag:h5|font_size:12.6px|text_align:left|color:%23212529|line_height:24px" use_theme_fonts="yes" font_weight="600" letter_spacing="0" el_class="ms-auto mb-0 m-r-md d-none d-md-block"][porto_hb_social icon_size="16.8px" icon_border_spacing="48px" box_shadow="horizontal:px|vertical:px|blur:px|spread:px|style:none|"][/vc_column][/vc_row][vc_row content_placement="middle" wrap_container="yes" no_padding="yes" is_main_header="yes" el_class="custom-header-main"][vc_column][porto_hb_logo][porto_hb_menu location="main-menu"][vc_btn title="Contact Us" skin="dark" btn_fs="15.4px" btn_fw="600" btn_ls="0" link="url:https%3A%2F%2Fwww.portotheme.com%2Fwordpress%2Fporto%2Fbusiness-consulting3%2Fcontact-us%2F|title:About%20Us" el_class="mb-0 custom-btn-style-1 m-r-lg m-l-sm d-none d-lg-block" btn_px="20px" btn_py="8px"][porto_hb_search_form popup_pos="left" toggle_color="#212529" toggle_size="15.4px"][porto_hb_menu_icon][/vc_column][/vc_row]
And here is the Custom CSS:
/* Header Top */
.custom-icon i { font-size: 25px; color: #fff; }
.custom-header-top-nav-background { position: relative; font-size: 13.86px; letter-spacing: -0.5px; }
.custom-header-top-nav-background>li>span { padding: 5.5px 10px; }
.custom-header-top-nav-background::before { content: ''; position: absolute; top: 0; right: 0; width: 100vw; height: 100%; transform: skewX(-25deg); z-index: 1; background: #f04c23; }
.custom-header-top .row { flex-wrap: nowrap; }
.custom-header-top-nav-background::after { content: ''; position: absolute; top: 7px; right: -7px; width: 100vw; height: 100%; transform: skewX(-25deg); z-index: 0; background: #f79a82; }
@media (min-width: 768px) {
.w-md-40pct { width: 40% !important; flex: none; }
.w-md-60-right { width: 60%; flex: none; max-width: 60%;}
}
@media (min-width: 1200px) {
.w-xl-100pct { width: 100% !important; max-width: 50%;}
}
/* Header main */
.custom-header-main { border-bottom: 1px solid transparent; }
#header.sticky-header .custom-header-main.change-logo .logo img { transform: none; }
#header.sticky-header .logo { max-width: 162px; }
#header.sticky-header .custom-header-main.sticky { border-bottom-color: rgba(234, 234, 234, 0.5); box-shadow: 0 0 3px rgba(234, 234, 234, 0.5); }
#header .custom-header-main .container, #header.sticky-header .custom-header-main .container { display: block; min-height: 1px; }
.custom-header-main .main-menu { margin-left: auto; }
.custom-btn-style-1 { position: relative; transition: ease transform 300ms; }
.custom-btn-style-1 > a, .wpcf7.custom-btn-style-1 { position: relative; z-index: 1; }
.custom-btn-style-1 a:before, .wpcf7 .custom-btn-style-1::before { content: ''; position: absolute; top: 0; left: 0; width: 100%; height: 100%; background: #212529; opacity: 0.7; border-radius: inherit; transform: translate3d(5px, 5px, 0); transition: ease transform 300ms; z-index: -1; }
.custom-btn-style-1:hover { transform: translate3d(2.5px, 2.5px, 0); }
.custom-btn-style-1:hover a:before, .wpcf7 .custom-btn-style-1:hover::before { transform: translate3d(0, 0, 0); }
#header .searchform-popup { margin-right: 0; }
#header .searchform-popup .search-toggle:hover { color: #f04c23; }
#header .searchform-popup .search-toggle { width: auto; }
#header .fa-search::before { content: "\e090"; font-family: simple-line-icons; }
#header .main-menu>li.menu-item { margin-right: 2px; }
.mega-menu .narrow li.menu-item>a { padding-top: 6px; padding-bottom: 6px; }
@media(max-width: 991px) {
#header .searchform-popup { margin-left: auto; }
.custom-header-main { padding: 33.5px; }
#header .custom-header-main.sticky { padding: 23.5px; }
.w-md-60-right h5 { font-size: 10.2px !important; }
}
@media(max-width: 767px) {
#header .share-links { margin-left: auto; }
}
@media (max-width: 400px) {
#header .share-links > a {
height: 38px;
line-height: 38px;
width: 38px;
}
}
Regards, P-THEMES.
Amazing ! Thanks a lot !
You’re Most Welcome!!
Hello, I want to buy this theme. I will only buy one license and I want to use it on more than one site. Is that possible? I can’t get a license every time. I want to use it on other sites without a license. is it a problem for you
Hello, @cecobaba,
First of all, thanks for showing your interest in Porto WordPress 
1 single license of the theme is used for 1 single live URL only, if you want to use it on multisite then yes you can use it, and also for testing sites, we have some policies with the same license which you can read here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/
Regards, P-THEMES.
Thank you, I want to give you 20 bucks for every site I build. I am contacting you through your site. please answer
Hello, @cecobaba,
Sorry to say that but there is no such policy, we and you have to follow the Envato policy, so you have to purchase every single license for every single live URL you want to use our theme on.
Regards, P-THEMES.
ok
Thanks
Thank you, I sent a message on the support line
You’re Most Welcome!!
I can’t reach you on the support line ?
Hello, @cecobaba,
Because you have not purchased the theme, yet.
Regards, P-THEMES.
Mail contact adress?
Hi,
I have 2 issues with Porto WordPress theme:
1: Custom font
I uploaded custom font to font control in Theme options, in past worked fine, but recently the chosen custom font not appears! although the font appears in customize theme fine!
2: WPML translation
The website have two languages using WPML plugin, after each update of Porto theme and functionality or when edit customize theme, the logo and title of website in Arabic language replaced by English logo and title.
Hello, @khal28,
1. Sorry for the inconviniance, yes we have encountered this issue and it is already reported to the dev department, and we will fix this issue with the upcoming updates of the theme, so please be patience and stay tuned, really thanks for your understanding.
2. Actually that is not our theme but the WPML plugin option, we will give you the favor as we will check it for you on your site, so can you please contact us for this issue via our support system with your site WP Admin Login details so that our experts will check it for you and help you out, if possible.
Regards, P-THEMES.
Please clarify following points:
1. What is the validity of the licence key? Is it lifetime or yearly renewable?
2.Theme selected during the purchase can be changed anytime or has any restriction?
3. Once purchase regular licence key, products listed on your e-commerce theme has any restriction or can be listed any end products we intend to list for a respective themes?
Hello, @theofficemart,
First of all, thanks for showing your interest in Porto WordPress
1. It is for a lifetime and you will get lifetime free updates of the theme.
2. You can Import any of the demos and change them anytime as per your requirements, please check these videos: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
3. 1 single license of the theme is used for 1 single live URL only, if you want to use it on multisite then yes you can use it, and also for testing sites, we have some policies with the same license which you can read here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/
Regards, P-THEMES.
Hi there, How to change Add to Cart button color when using Porto Template Builder? Doesn’t change when I edit the CSS.
Hello, @thecreativelabnet,
Can you please share the URL of the page having that button and also the screenshot so that I’ll check and help you out.
Regards, P-THEMES.
Hello, @thecreativelabnet,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
.product-summary-wrap .single_add_to_cart_button {
background-color: #f6a800 !important;
}
Regards, P-THEMES.
How to update Porto Child theme?
I need update my Porto Child theme because there are showed such error, “Your theme (Porto Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:”
I know my 6 months of support period is expired but I won’t be able to renew support period at this month. I may renew my support period next. I know your support is outstanding. Thanks
Hello, @sinin,
Have you done some Customization in your Child Theme? If yes then you have to contact your developer to check that Customization for you.
Regards, P-THEMES.
I added some CSS Code in functions.php. That’s all. I was develop this site but I can’t understand how to update Child theme. Please help me to update the child theme
Hello, @sinin,
The child theme is not updatable but the Parent Theme is, so if your Parent Theme is already updated, and still you are getting this issue then please copy the Customization that you did in your Child Theme and delete the Child Theme from your site, now after that you have to create the new Child Theme from Porto >> Setup Wizard >> Child Theme and then check back your site after removing the cache.
Regards, P-THEMES.
Hey,
Proto Dentist > Services Slider in studio does not import Service Post Type if deleted previosuly? Where can I get teh orignal port type info without reimporting the entire dentists theme again and overwriting all the content?
Hello, @StevenWillett,
I have imported the same demo on my test site and then exported the xml of the services post type for you, I have attached it here: https://jmp.sh/jJzv9Sn please download it and import it using WordPress import under Tools on your site and check back.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 27/04/2022. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I can’t reset license, email password reset from support never arrived
Hello, @danutz78,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Regards, P-THEMES.
thank you
You’re Most Welcome!!
hi!
Could you check this product archive page? I just insttalled the theme and i see this:
https://porto.creativelabor.hu/product-category/gifts-gadgets/for-him/gifts-for-boyfriend/the page is a mess.
could you help me how can i solve this?
Another topic:
If i create a page, or if is check the home page, i can see “admin” meta info after the header.
If i turn off Microdata Rich Snippets it is disappeared but than my slider rev is also disappearing
Hello, @CreArtShop,
We have to check it on your site, can you please contact us via our support system with your site WP Admin Login details so that we will check it for you and help you out.
Regards, P-THEMES.
Maybe my memory is flawed but it seems visual composer is no longer working with the template builder. I’m just seeing the classic editor filled with vc shortcode. I could compose the content in a page editor and paste it in there. But, was it always like that?
Hello, @fitweb22,
Can you please make sure that you have turned ON the template builder from Visual Composer >> Role Manager: https://postimg.cc/KKmsJVRf
Regards, P-THEMES.
THANK YOU! I had been poking around in the visual composer settings but I just didn’t think to check that tab. You guys are awesome. Love the theme. Just left a review. Keep up the great work!
Thanks for your review and for contacting us.
Have a nice day…
Heeelp! After you did the update, the shopping cart, login and checkout buttons have become clickable images. When you go to the checkout, only pictures appear, the same with the other buttons.
Hello, @Cubestore,
Can you please share the screenshots of your issue and the live site URL so that I’ll check and help you out?
Regards, P-THEMES.
Hi,
Please tell me how to close the first tab of the accordion by default (mobile version, product page).
https://prnt.sc/fHfgyeU2he9f https://prnt.sc/l_oT63CY37gaRegards
Hello, @wshou,
Sorry to say that but this is not possible, as there is no such option in our theme for this, so this requires Customization.
Regards, P-THEMES.
Porto Home page – How to dispaly products name full title length – right now it is showing few words.. pls guide
Hello, @saifaman,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .woocommerce-loop-product__title {
white-space: normal !important;
}
ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a{
white-space: normal !important;
}
Regards, P-THEMES.
Hello,
How to display percentage discount label (single product page)? When setting a parameter in settings > WooCommerce. The discount is displayed only on the product archives page.
https://prnt.sc/ICcDKjnD63eK https://prnt.sc/swMiTPzvqlFeRegards
Hello, @wshou,
In simple product type sales, percentages appear on a single product page as shown in this screenshot: https://postimg.cc/WD03mpPT . But for a variable product, it is not possible because each variant has its own prices and sale percentage so if defines only one sale percentage it causes confusion for the users,
On the archive page, it took only the first variant sale percentage so users can easily understand the sale percentage idea.
Regards, P-THEMES.
Thanks for your reply.
If the price of variations is the same? Is it possible to show the discount as a percentage?
Hello, @wshou,
No, Sorry to say that but this is not possible as there is no such option and not it is the default functionality, so this requires Customization.
Regards, P-THEMES.
I understood you. Tell me, did you have it before FAQ, now it doesn’t work?
Hello, @wshou,
Which FAQ are you talking about? Can you please explain your issue more clearly for my better understanding.
Regards, P-THEMES.
Good afternoon! How can I change to a WhatsApp iconhttps://www.creapega.cl/icono.jpg
Hello, @pabloescobargonzalez2017,
You can find the icons here, inspect it, and use its class in the code: https://www.portotheme.com/wordpress/porto/shortcodes/icons/
Regards, P-THEMES.
I have tried with several classes and it does not show me the icon
Hello, @pabloescobargonzalez2017,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
.fa-whatsapp:before {
content: "\f232";
font-family: 'Font Awesome 5 Brands';
font-style: normal;
font-weight: normal;
text-decoration: inherit;
}
Regards, P-THEMES.
It works perfect, thank you very much
You’re Most Welcome!!
Hello,
When i’m using “Wide” menu type -> “Full width” popup submenu, i need more than 6 popup columns, actually i need 12 vertical positions.
How to add more columns to popup submenu?
Keep up with a great work!
Hello, @rock_it,
Sorry to say that but this is not possible as there is no such options in our theme for this, you can only set till 6 column using Theme Menu Options. So this requires Customization.
Regards, P-THEMES.
All right… Another question – How to make both header main and header bottom sticky? At the moment, only header bottom is sticky. I’m using Header builder.
Hello, @rock_it,
If you are using Custom Header Builder under Template Builder on your site, then you have to go to Porto >> Template Builder >> Header and edit the particular header, now edit the row you want to set sticky, and under the ROW Sticky option, turn it ON, save changes and check back your site after removing the browser cache: https://postimg.cc/3ykpdVyd
Regards, P-THEMES.
Hello, @ahmadsleiman,
Thanks for showing your interest in Porto WordPress
It is very easy, please watch these videos: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
Hi
how can I change the height of the navigation bar? I can seem to change the height the but the text doesn’t seem to go higher.
Many thanks
Hello, @expressfurniture22,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
never mind, already solved
Sound’s Good!!
Any plans to make the currency switcher compatible with the standard built-in Woocommerce payments plugin which offers multi-currency support?
Hello, @elev8_media,
Actually, the currency switcher is not our’s, its from other plugins WOOCS, so you have to contact the plugin author about it.
OR if you want any other payment plugin to be compatible with our theme which offers a currency switcher, then please share that plugin URL so that I’ll forward it to the dev department for future upcoming updates of the theme.
Regards, P-THEMES.
