13554 comments found.
I still cant get the course preview and is making it difficult to use your theme
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
Replied, i hope this will be sorted out
I asked our team check it, please follow your topic, we will respond as soon as possible.
Hi there, guys!
After latest updates, we can’t login from mobile/tablet. Is there some issue in Responsive version?
Please check our site from mobile or tablet – https://onlineacademia.ge/
We have login widget in header area and from mobile it is hidden. no css code, no any customisation from our side.
Cheers
Hi,
Please go to Dashboard / Appearance / Customize / General / Custom CSS & JS / Custom CSS / Paste this code:
@media (max-width: 1024px) { #masthead.header_v4 .navigation .menu-right { display: inline-block !important; margin-right: 30px !important; } .navigation .menu-right ul li#courses-searching-2 { display: none !important; } }
=> Publish
Hi there, guys!
After latest updates, we can’t login from mobile/tablet. Is there some issue in Responsive version?
Please check our site from mobile or tablet – https://onlineacademia.ge/
We have login widget in header area and from mobile it is hidden. no css code, no any customisation from our side.
Cheers
Hi,
Please go to Dashboard / Appearance / Customize / General / Custom CSS & JS / Custom CSS / Paste this code:
@media (max-width: 1024px) { #masthead.header_v4 .navigation .menu-right { display: inline-block !important; margin-right: 30px !important; } .navigation .menu-right ul li#courses-searching-2 { display: none !important; } }
=> Publish
I love this theme. But when I activated this theme, “Paid Memberships Pro – Subscription Delays Add On” didn’t work. I wanted to use this one, but now I use another one.
Hi,
Sorry, currently, we are not compatible with this plugin.
Thanks & Regards,
ThimPress – Customer Service
I’m preparing to buy but seeing prices difference mobile $54 and eduma $48. I had thought the both goes for $48.
I need to be clear before payment
Hi,
We only apply a discount to the Eduma theme, so the price of the Eduma application is still the normal price, there is no discount at all.
Thanks & Regards,
ThimPress – Customer Service
Hi, i see the demo instuctor is available only with elementor. Is that correct?
Hi,
We still support importing demo with WPBakery or SiteOrigin, you can read it here https://thimpress.com/knowledge-base/how-to-import-data-with-wpbakery-or-siteorigin/
I’m preparing to buy but seeing prices difference mobile $54 and eduma $48. I had thought the both goes for $48.
I need to be clear before payment
Hi,
We only apply a discount to the Eduma theme, so the price of the Eduma application is still the normal price, there is no discount at all.
Thanks & Regards,
ThimPress – Customer Service
How can I check as an administrator who has completed the course or who is in progress. I do not have such information from the website level. Do I have to query the database?
Hi,
You can use the Learnpress – Gradebook plugin
Support me pls. This is ticket (Add a payment method)
Please wait some minutes, our team will check and respond now.
How can i rollback to a previous version of Eduma? I had 4.6.1 and updated to 5.0 and all my website looks crazy right now.
And please reply ASAP, because i messed the design i had, and i need to deliver the Website tomorrow.
Hi,
Please update to version 5.01 and check it again.
If your issue still not resolve, you can create a topic on our forum: https://thimpress.com/forums/forum/eduma Our support team will check then fix that for you.
I updated to version 5.01 still same issues. Problems with Revolution Slider, problems with image fetching. I had to rewind my servers to an earlier version to rollback. I will continue with 4.6.1 because it is a critical month for the business, after 2-3 months i will contact the team for an update.
Actually i rolled back and still have the same problems
Hi,
Yes, we will support you when you need it.
Hi,
Then create a topic on our support forum https://thimpress.com/forums/forum/eduma. We will check for you.
I just created, how long it might take for a reply, because i actually had the deadline for the website today. I can push it 1-2 days more, but i need it fixed today
We are checking. Please give us a little more time.
how can i import the demo to any page but not the homepage? I want to copy some elements in other templates of the theme.
Hi,
We are creating the template for the theme, when finished it will available for you to import elements. Please wait. We will release it soon.
Thanks & Regards,
ThimPress – Customer Service
Hello, I offer different certificates at the end of my trainings. I want to sell these certificates at different prices. For example; Our school’s private certificate will be $50, government-approved certificate $90, for those who want to buy two certificates together, the price will be $100. I want to present three different options to the user, how can I do that.
Hi,
Unfortunately, we do not have this function.
Why did you deprive such an important feature in this system? I think you need to add customizable sell options.
Hi,
We don’t have that feature now.
You should use our custom work service for a small fee. You can contact https://thimpress.com/wordpress-theme-customization-services/
I see new version of demo instructor. Is possible to recharge it without loose pages and customization?
For now, the only way is to back up the site and re-import the demo. If it’s not urgent, you can wait a little longer, we are currently developing a tool that will allow you to re-import the new homepage. After this function is completed, you can re-import only the homepage without affecting other pages.
Well, thanks for the answer
I can’t find anywhere to fix it (countdown in event), help me.
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
Hello Team,
I can’t find the following demo
https://eduma.thimpress.com/demo-edume/ it goes to 404Kindly check and provide solution at earliest
Hi,
We don’t have this demo, are you looking for a Udemy demo https://eduma.thimpress.com/demo-udemy/?
hello presale is it compatible with https://codecanyon.net/item/ultimate-learning-pro-wordpress-plugin/21772657?_ga=2.6011379.1197552900.1655697559-236056694.1653834879
Hi,
We are so sorry, this theme compatible with the LearnPress Pro Bundle.
Thanks & Regards,
ThimPress – Customer Service
so i need to buy the bundle separately or is everything included in the theme?
If you purchased the Eduma theme, the pro addon will included in the theme. You can view list addon included here: https://eduma.thimpress.com -> click to button addons to view.
okay thank you
after the last update the website changed and crashed how can resolve it and back the old one
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
Hi, I just thought you’d like to know, after I upgraded to vs 5, I got this error under LP/Courses: There has been a critical error on this website.
It went away after I disabled H5P.
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the support forum: https://thimpress.com/forums/forum/learnpress/ and create your topic. We will check your issue.
Sincerely
Hi, thanks for the reply. When I updated from 5.0 to 5.01 the problem went away.
I’m glad to hear it. Wish you a good day.
Is there a way to protect course videos from being downloaded or screen recorded ?
Unfortunately, we do not have this function.
Eduma works with gamipress ?
Hi,
Unfortunately, Eduma is not compatible with this plugin.