5246 comments found.
Buen dia: Me da error al instalar el plugin Brooklyn Page Builder (Visual Composer). Dice que La carpeta ya existe. /home/creadiva/smokedhub.es/wp-content/plugins/js_composer/
La instalación del plugin ha fallado.
Plugin not activated. A higher version of Brooklyn Page Builder (Visual Composer) is needed for this theme. Please update the plugin. Estoy desesperada porque tenia ya que haber entregado esta web
es desesperante, tuve que borrar todo del servidor y volver a instalar y se pudo. Anteriormente use el demo 42 y muy bien, pero ahora intento usar la demo 2 para esta otra licencia y fue imposible….toda la noche sin dormir y no pude entregar. Es imposible conseguir donde y como editar la parte del cabecero de la pagina principal donde dice MARKETING – WEB DEVELOPMENT – VIDEO PRODUCTION WE BUILD BRANDS tampoco puedo editar a foto de fondo….solo se ve y permite editar a partir de about. Tambien probando si funcionada la demo 42 si funciona. Pero me ha instalado muchos paginas nuevas y al borrar la semo….no se borran las paginas creadas….o hice y ahora no tengo nada…hay unas paginas en la papelera pero es caotico porque estan mezcladas- que hago ara comenzar de cero y eliminar todo y volver a instalar? como lo hice no funciono.
Theme Support
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Hello, any plan for discount please?
Hi,
the midyear sale is just over. For te moment no further discounts are planed.
Kind Regards UT
Hello, i bought and try to use this version: https://themeforest.unitedthemes.com/wpversions/brooklyn/classic/ Where i have to replace main slider images?
Hi,
when editing the front page, scroll down below the editor and check Brooklyn Metapanel – Hero Type Tab. This is where you can edit the entire first area.
Kind Regards UT
Thanks. One more question. Which Hero Type you used here https://themeforest.unitedthemes.com/wpversions/brooklyn/classic/ I like it a lot but do not understand which type is exactly???
Hi,
that a slider revolution in this case. If you download the all files and documentation zip here at temeforest – it will contain a folder with all slider we mad including the one from the demo.
Manual import it under Slider Revolution in your Dashboard and then copy the shortcode and use the Custom Shortcode Hero to place it.
Further support only via support forum.
Kind Regards UT
Great, thanks a lot. It works
hello, Do you have testimonials slider/rotator?
Hi,
yes we do have those modules.
https://unitedthemes.com/parallax-quote/ https://unitedthemes.com/testimonials/ https://unitedthemes.com/single-testimonial/Kind Regards UT
Hello, first off great work on the design! Top marks.
I’m in the market for a suitable theme to launch a luxury fashion store with minimal simple designs at the core of what will be a limited catalog. Not more than 50 items at any given time. Would this theme be suitable to reconfigure as a WooCommerce store and adapt to this need? None of the demos were for ecommerce and I’m not sure I have the technical or UI/UX design background to take up this project on my own. I just haven’t come across a WooCommerce dedicated theme that truly stood out with a design philosophy similar to yours and a backend to match. So I thought I’d reach out and ask if adapting it to an online store is as daunting a task as it seems.
Tip – I’m pretty sure united themes would be an even “huger” hit if you offered a theme geared towards eCommerce from the start. Hope its in the works – for everyone’s sake.
Hi,
thanks for your comment and your interest. Basically the theme already has all the necessary features such as header carts etc. to run and manage a shop with woocommerce and when it comes to store pages and product pages it also has templates which can be used / modified. For example: https://themeforest.unitedthemes.com/wpversions/brooklyn/demo45/portfolio-slug/bangkok/ or https://themeforest.unitedthemes.com/wpversions/brooklyn/demo48/portfolio-item/magan-aldean/ but at least you have to assemble those elements and this is something that relies on your skills.
We have something like on the roadmap for a long time and also development but there is no eta.
Kind Regards UT
Does Brooklyn have a FAQ widget? i can’t see a demo with FAQ section?
Hi,
you can use the accordion or toggle module to create FAQ sections.
Kind UT
Hi, I have purchased Brooklyn and developed nairobistreetkitchen.com with it. Since WP 6.0 the home page is showing VC shortcode front end. What’s the best solution for this?
It’s actually all pages that are showing the issue, i.e. vc code frontend. WP 6.0 seems to deactivate the Brooklyn Page Builder
Hi,
there are no issue with WP6 and the latest theme / plugins. Make sure everything is updated. If you are using any cache plugins, please purge the cache. If the issue remains, please contact us in our Support Forum.
Best UT
hello, i have change error on my website https://www.htmdesign.net how can i do
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hi,
PHP 5.6 is not supported and not recommended since its EOL. But 8 should work, are you sure that the version was switched corretcly? the shown error is a typical php5.6 error.
Kind Regards UT
Hi,
thats the same error as before. Did you change the PHP Version only for a certain folder? If thats the case, make sure the PHP Vesion applied to the root folder of WordPress as well as the wp-admin folder.
Kind Regards UT
hi, changed it, to php 8.0 and the theme and plugins installed properly. Just after the demo import, i got this error.
What should i do now?
Hi,
please contact us in our support forum. There is a subforum where you can open a thread in case your support is expired.
https://helpdesk.unitedthemes.com/index.php/ThreadAdd/37/Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Wordpress 6.0 support?
Hi,
yes its compatible.
Kind Regards UT
Hi how can I use different logos for mobile and desktop version.
Please do the needful we are ready to make changes in core files.
Thank you.
Hi,
this can be achieved with a child theme and a modified plugable function. Please contact us in our support forum for further information.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
I can’t find the option to remove the watermark from the footer: POWERED BY UNITED THEMES™
Can you tell me how to remove it.
Hi,
you can edit in in Theme Options > General > Footer > Subfooter > Overwrite Copyright
Kind Regards UT
Hello, I’m not able to login to support, it says the purchase code is already taken and that I need to contact the author?! Do you have an email where I can contact you? I’m trying to modify the footer but it seems like I do not have the option… Thank you!
Hi,
please send us a message via profile: https://themeforest.net/user/unitedthemes and include your license – we will the check the connected forum account. Optionally try to use the Envato Login.
Kind regards UT
www.1090media.co.uk – we are having letter spacing issues on our site. In the settings the default letter spacing is over 0 but adjusting it is not working.
Hi,
please open a thread about your issue in our support forum. If your support is expired, we have an extra support expired subforum where you can post your issue and our support will get in touch with you for further assistance.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
I really need help with this. This is my favourite theme so far! Ive imported demo 43, the one that has react carrousel and like in the demo i need to put a selfhosted video or, i just need to put a 7sec video.. ive tried h264, webm, can you please help me? Where do I set a short teaser for the carrosel like you did in the demo?
Its buggy! Ive tried every kind of videos, codecs, its crashes the entire hosting. Im on hosting cloud hosting, everyelse es blazing fast but when we use this ‘video preview’ in the react carrousel it crashes the entire hosting
Hi,
when editing the portfolio item, there is a tab inside Brooklyn Metapanel which says Showcase Settings, this is where you upload the necessary files for the preview video. Provide the files as requested on the interface. We are using the default browser html video tags to display and play videos. A crash is very uncommon here. Please open a thread in our support forum. If your support is expired, use the support expired sub forum and our support will get in touch with your very soon.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
hi do you have this demo page included but built in elementor? where the thumb has an enlarging WebGL effect. https://themeforest.unitedthemes.com/wpversions/brooklyn/demo44/portfolio-item/lawrence/
Hi,
its only available with WP Bakery.
Kind Regards UT
Can you please help. I have 5 licenses with you and the only problem that I have is resizing images on our news feed (category view) https://gpoplus.com/news/ and post view. https://gpoplus.com/2022/06/06/nutriumph-loi/
We have reached out, paid for support and I have NEVER been able to get an answer from you on how to fix this. Please help, everything else with your themes are amazing! dev (at) gpoplus.com is our email… Thank you!
Hi,
we are currently out of office, but saw that you openend a thread about your inquiry a few minutes ago. Be sure that you receive an answer within the next 12 hours according to our support times. Thanks for your continues support, we really appreciate it.
Kind Regards UT
the demos cannot be installed, it does not have a user manual, a disgrace this theme
Hi,
please check our comment to your review.
Kind Regards UT
dear brooklyn,
the websites you mention, only one has the license active, moreover, two of the above are sandbox type developments, as you will obviously notice in the web addresses, the demos were never downloaded from the import tool, you have complaints for everyone sides in your forum on the same topic, now I’m not saying that you can’t work without the demo (if it weren’t for that problem, it would look like a very good theme, one of the best), but they don’t give what they offer, I use more themes from theme forest, and none have the problem that your theme has, you should put in the characteristic of your theme “the demos are not imported most of the time, and we do not feel like solving it”
Robert Gonzales NSM
Hi, all demos can be imported. If an issue arise, we can always solve it. Please be honest with the words you choose, because we care about every customer since release of this theme.
Hi,
Great design, especially I like #46 Would like to buy, but 1 consern: can show portfolio image after visitor click on it better way? On the moment the images on mobile are carved. Screenshot: https://prnt.sc/UsuEUwJ68rV8 Can change it?
Thx!
Hi,
you could change the mophbox to a regular lightbox in this case. But as a downside the bubbling effect when the image opens is removed then.
Kind Regards UT
Hi, I like the effect, can show regular lightbox only on mobiles and mophbox on bigger screens?
Hi,
currently not by option but with a filter inside a child theme functions.php which checks for mobiles and then switches the box. But as a note, this is a real device check in this case, means a desktop will not relfect the change when the browser window is sized down to mobile size, it only works with real devices.
The code can be provided in our after sale support forum.
Kind Regards UT
Hi, sounds like a great solutions,thx!
Hello, I have a few licenses of this theme but I have an old one that I have no support left. The issue is that I migrated the web to a new server (all accounts) and now it says the license is for ANOTHER server, si I can’t do some things with that site.
Is there a way to solve this without having to pay for support or I am done with it?
That was great, thanks!
