Hello, @hatitedy,

Can you please contact us via our support system with that particular license so that we will check/verify and reset it for you and then you will be able to reuse it again.

Regards, P-THEMES.

Hello, @shivaji,

No, Sorry to say that but there is no such option in our theme for this, so this requires Customziation for now. But for you, I have submitted your idea as a feature-request to our team so that they can consider for future updates.

And Sorry to say that but we have not tested any of the third party plugin with our theme officially for this reason, so we are unable to suggest you on this, you can try with any one which better meets your requirements.

Regards, P-THEMES.

Hello, @faraz1990,

That is actually the part of the header, and we have created the header using Header Builder with Template Builder in that particular Demo. So you have to go to Porto >> Template Builder >> Header and edit the particular header and then change the content from there as per your requirements.

Regards, P-THEMES.

i have check mon – sat not showing in Custom header tem

code is vc_row rtl_reverse=”yes” content_placement=”middle” wrap_container=”yes” no_padding=”yes” css=”.vc_custom_1608850568916{padding-top: 8px !important;}” el_class=”custom-header-top”porto_hb_social icon_color=”#333333” icon_hover_color=”#ffffff” icon_size=”14.4px” box_shadow=”horizontal:px|vertical:px|blur:px|spread:px|style:none|” icon_border_spacing=”38px”JTNDaSUyMGNsYXNzJTNEJTIyZmFyJTIwZmEtY2xvY2slMjIlM0UlM0MlMkZpJTNFTW9uJTIwLSUyMFNhdCUyMDklM0EwMGFtJTIwLSUyMDYlM0EwMHBt/vc_raw_htmlvc_column width=”1/3” text_align=”right” offset=”vc_col-xs-2/5”/vc_columnvc_row wrap_container=”yes” is_main_header=”yes” el_class=”align-items-center”porto_hb_logovc_column width=”3/4” el_class=”flex-1 custom-header-right ps-0”porto_info_box icon_type=”custom” icon_img=”871” img_width=”48” icon_border_radius=”500” title=”CALL US NOW” subtitle=”+1234567” title_font_style=”600” subtitle_font_style=”700” el_class=”contact-info mb-0 me-lg-0” title_font_size=”.9em” title_font_line_height=”1” subtitle_font_size=”1.4em” subtitle_font_line_height=”1” icon_margin_right=”.4rem” title_margin_bottom=”6px” title_font_color=”#777777” subtitle_font_color=”#ffa53a” title_font_letter_spacing=”0” subtitle_font_letter_spacing=”0” css_info_box=”.vc_custom_1608770016684{margin-top: -3px !important;margin-bottom: 3px !important;margin-left: 7px !important;}”porto_hb_menu_icon bg_color=”#ffa53a” color=”#ffffff” icon_cl=”fas fa-bars” size=”13px”[/vc_row]

Hello, @faraz1990,

That is because you have not enabled the page builder to run on the template builder, so Please go to WP Bakery >> Role Manager and check “YES” “porto_builder” as shown below: https://postimg.cc/Q9FMVZPd and then try again.

Regards, P-THEMES.

Hello, @ht1080z,

No, there is no such compatibility issue, Our latest version of the theme is fully compaitible with the latest version of the WooCommerce.

Regards, P-THEMES.

Hello, @AungZinOo_7,

We have not used any of the third-party plugins for the template/porto builder, but it is the core functionality of our theme.

If you want to edit/modify/delete/create the block, you have to go to Porto >> Template Builder and you can do it from there as per your requirements.

And also Please go to WP Bakery >> Role Manager and check “YES” “porto_builder” as shown below: https://postimg.cc/Q9FMVZPd

Regards, P-THEMES.

Thanks

You’re Most Welcome!!

Hello, @MM-Admin,

This seems to be the third party plugin confliction issue on your site, Can you please once check with deactivating all the third party plugins on your site and check back, If the issue will persist then please remain all the third party plugins deactivated on your site and contact us via our support system with your site WP Admin Login details so that we will check it for you on your site further.

Regards, P-THEMES.

Hello, @AungZinOo_7,

That is actually the Custom HTML content and it is not dynamic, You have to remove it. and then use Theme My Account Header Builder element: https://postimg.cc/MnPyDWyw it will work for you and for the one, you will remove and have issue with, we already have that in our to do list as a feature request for the future upcoming updates of the theme.

Regards, P-THEMES.

Thanks.

You’re Most Welcome!!

Hello, @79design,

We really appritiate your love with Porto, but we do not have such offer for now, so you have to go with the regular price.

Regards, P-THEMES.

That’s a great shame. We are about to start on 7 websites. Had hoped with that bulk order, and for whom it is being made.

Hello, @79design,

Really sorry for this inconvenience, but unfortunately there is no such possibility for now.

Regards, P-THEMES.

Hello, @kharmachanic,

Sorry to say that but there is no such option in our theme for this, so this requires Core files Customization.

Regards, P-THEMES.

Just an FYI, I submitted a ticket on this but it appears the issue is in the porto/woocommerce/checkout/form_shipping.php file. there is a “div id” tag where there should be a “h3 id” tag

Hello, @kharmachanic,

Ok then please be patience, once your support ticket will be resolved, you will get the reply to your support ticket accordingly.

Regards, P-THEMES.

go for the third hour…

I solve myself after reactivate all you deactivate and left like that, without finish… sorry but i cannot value the support as good at all! Good intention, bad method, if start somehting finish or let it be (hours without can use an online store and only can use because i solve it and reactivate what you left deactivated).

Hello, @navi4all,

We are sorry but that was part of debugging, we had your permission to deactivate the third party plugins, and that change the layout of your site, it means your site was based on the third party plugins.

Well, we reverted all the changes that we did on your site. Please check back your site now after removing the cache.

Regards, P-THEMES.

Hello, @mfali728,

Can you please make sure that the attributes on your site have been assigned to the products?

OR

Please check once with the default WP Theme, that how it works with it.

Regards, P-THEMES.

i have checked and the attributes have been assigned with products and the issue is only with porto widgets not with default woocommerce filter widgets

Hello, @mfali728,

Please go to WP-Dashboard >> WooCommerce >> Tools and clear:

WooCommerce transients

Expired transients

And regenerate the “Product lookup tables”

https://postimg.cc/HcNBk5v9

If after that the issue will persist? Then please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site and help you out.

Regards, P-THEMES.

Hello, @YSALI,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

.cross-sells .slider-wrapper .products .product {
    width: 300px !important;
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/01/2022. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @wisteriadigital123,

If you are using the default footer on your site using Widgets, then you can choose/set the layout from Porto >> Theme Options >> Footer as per your requirements.

Regards, P-THEMES.

Hello, @joe_en,

No, We do not face such an issue with our theme, that might be the cache issue at your end nothing else. so please try to remove the cache of your site and finally check back your site after removing the browser cache.

Regards, P-THEMES.

Thank You for your Reply . But the video is not opening

Please send the Video Link Again

Hello, @manishchahal,

Please watch this video here: https://www.kapwing.com/videos/62bc4d1c647d9b007450a39a

Regards, P-THEMES.

Hello, @groenhost,

I have just confirmed from the support department and they said that you already had the same issue ticket which had been solved by our support staff and he shared this video as well to share it with you: https://streamable.com/rzaemb

Regards, P-THEMES.

We manage to use ACF without problem, the question is just do you know how to show the picture added by ACF on a post ?

Hello, @webprintservices,

Can you please share the screenshot where the pictures are not showing and also the live URL of the page as well having that issue so that I’ll check and further instruct you.

Regards, P-THEMES.

Hello, @deprangngoi,

I have just tested it at my end and it is working perfectly fine on my test site: https://postimg.cc/DSpXddsc so this makes clear that this is not our theme issue.

Can you please confirm which version of the theme are you using on your site?

Are you using Child Theme or Parent Theme on your site?

Do you have product categories and products assigned to those categories on your site?

Have you Installed the server cache or cache plugins?

Do you have third party plugins on your site?

Regards, P-THEMES.

Hello, @alexpeterlong,

Please read our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/

And here is the Unregister/Reset license link: https://www.portotheme.com/support/reset-sites/

Regards, P-THEMES.

Hello, @eazysol,

Yes it will, Please read our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/how-to-register-porto/

And here is the Unregister/Reset license link: https://www.portotheme.com/support/reset-sites/

Regards, P-THEMES.