1960 comments found.
Hi, I’ve created an anchor inside the same page. When i click on it, it jumps to the desired location. How can we make it scroll, like the return top of the page arrow? Thank you!
Hi,
You can set the URL to ”#” to make the link jump to the top of page. You can check this topic for more details:
https://stackoverflow.com/questions/8424785/link-to-a-section-of-a-webpageThank you
Hi thank you. Probably I didn’t express it correctly. The # / anchor works just fine and goes to the desired portion of the page. I don’t like the transision effect. It jumps to the point of the link. I want it to “scroll” smoothly to the desired point; not to “jump” there. In your template you do have it to act this way, when someone reaches at the end of a page. Then an arrow apperas that if you click it you go smoothly to the top of the page. This is the effect I’m looking for. The smooth transition.
Hi, nevermind. I did it by adding “html {scroll-behavior: smooth !important;}” in the Additional CSS section.
Hello, I am updating my clients site who is using this theme. He is using the Minimal V1 version. I am having trouble with the size guides. When on desktop and clicking into a product, light box appears with the product but the size guide button isn’t there. You have to go to the actual product page for the Size Guide button to show. Is there a way to fix this?
Also how can I translate the Size Guide button? I am using Loco Translate but there is no option in there to change the Size Guide name.
Hello,
Thank you for reaching out. Perhaps you set the size guide button to visible on variable products only. Please check this document for more details:
https://docs.uix.store/sober/#/shop/size-guideYou should translate the Sober Addons plugin to find the Size Guide’s texts.
Please open a ticket on the support site if you need further assistance.
https://uix.ticksy.com/Thank you
Thank you for the reply. I think I have it working now. How can I translate the size guide button? It is not there is loco translate.
You can find the size guide button’s text in the Sober Addons plugin. If the Loco Translate can’t find it, please open a ticket and share the admin login credentials. Our supporter will help you check this issue.
Thank you
“A password will be sent to your email address.”
I can’t find a way to translate this on the registration page. I’ve looked in the woocommerce plugin, sober plugin but can’t find this string anywhere when using loco translate.
It finds this string: “A link to set a new password will be sent to your email address.”
But not the one I need above.
This text belongs to the WooCommerce plugin. You can try to update the translation of WooCommerce if it is not translated by default.
Please open a ticket and share the admin login credentials. Our supporter will help you check this issue.
Thank you
Hi, how to set wish list only can be seen by logged in user, so if user is not logged in they would need to register before can use wish list.
Hi,
At this time, the wishlist plugin of the theme doesn’t support that option. We’re testing the theme with a few other wishlist plugins and trying to find a replacement for it. We will try to support this feature (only allow signed in users to create wishlist) in the coming updates, with a new wishlist plugin.
Thank you
Hi, when i’am in www.domain.com/cart i can’t modify address only city and country please help me https://ibb.co/yPBhknG
Hi,
Could you please share your website address? so we can check this issue and assist you better.
Thank you
www.duecimilano.it When add a product and after go to cart page Thk
We’ve tested and the shipping calculator was working well.
https://prnt.sc/3PO_mfSwTzm5You just need to enter the correct postal code, it will work. You can test this problem again with another theme to ensure it work properly.
Thank you
But i cant edit street….Only state, country city zio code
Shipping calcolatore is ok, i have problem with edit address, i cant edit street
Hi,
Please try to change the theme and test this problem again. So we will know if this is a theme related issue.
Thank you
which file i have translate for https://ibb.co/wyNqG66 this 2 word? thk Can i disable layer cart like attach?
You can translate these 2 texts in the Sober theme. Please check this document for more details:
https://docs.uix.store/sober/#/translate/translate-siteYou can use custom CSS to hide the “View cart” button if you want.
Thank you
I solved, MANY MANY THANK’S
You’re welcome 
Hey there, I have a website made on the Sober theme, the problem I am facing is my Product filters of this sober theme are not working for me, also whenever I am searching product using the search box, it doesn’t show me the products but instead, it shows all the category ii have in alphabetical order, whatever I will search, instead of product every time all category shows up. My attributes also are not working and my support of the theme has also ended. Will you help me to get this fixed?
This is my website for your reference. www.cottoncottageindia.com Currently I have added a search plugin on my website in order to avoid the inconvenience for our customers till you help us with the solution.
I am looking forward to hearing from you. I can show you my purchase invoice (in case you want to authenticate the user)
Hello,
Thank you for contacting us. It looks like a conflict issue with plugins. Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
As you can see above, i have mentioned that my support has ended And i need your help as the theme is not working properly even after everything is optimised. I will need your help, please tell us the alternative way to get this fixed.
Hi,
As reported by Envato, your account didn’t purchase this theme. Unfortunately, we can provide support for users who purchased our themes. If you used another username to purchase this theme, please use that account to contact our developer via this form:
https://themeforest.net/user/uixthemes#contactThank you
Hey there, Sure!! I have sent you a message from the account i bought the theme. You must have received a message from the username cottoncottage. I am really looking forward to hearing from you soon! Thank you
We’re checking your email and will reply you soon.
Thank you!
Hello, how to enable the product video inside the quickview/lightbox? Now product video only seen in the gallery in product page.
Hello,
Please open a ticket on the support site and share your website address. Our supporter will help you check it.
https://uix.ticksy.com/Thank you
Please make Product Filter names translatable via WPML. Currently, I need to change some code in products-filter.php in order to make them show translated attribute titles.
I change line 329 from: <?php echo esc_html__( $filter['name'], 'admin_texts_widget_sober-products-filter' ) ?>
to:
<?php echo esc_html__( $filter['name'], 'admin_texts_widget_sober-products-filter' ) ?>
Probably you can come up with a better solution..
Hi,
Thank you for your feedback. Actually, it is not the correct way to translate a widget with WPML. By default, WPML provide the option to translate all widgets without edit code. Please check this document for more details:
https://wpml.org/documentation/getting-started-guide/translating-widgets/Please navigate to WPML > String Translation and find the Sober Products Filter domain to translate filter’s names.
Thank you
Sorry, there was a mistake in the code I’ve posted.
In your plugin you use: <?php echo esc_html( $filter['name'] ) ?>
I have already translated the strings as you describe, but since esc_html uses raw strings rather than translated, I think it should be esc_html__ there.
With your original code the filter does not pick up the translated filter name. The rest of the filter code uses esc_html__ and is translated correctly.
Hi,
It is actually not the correct way of using the esc_html__ function. WordPress uses the gettext localization framework to translate strings. The parameter of all __() and _e() functions should be string but not variables. You can read more information about it here:
https://make.wordpress.org/polyglots/handbook/plugin-theme-authors-guide/gettext/In order to translate widget options and theme options, WPML provides additional API and this theme has followed it. So you can find the widget texts in WPML > String Translation. Editing the code may help you get the same result, but it is not the correct way. It may cause unexpected issues with the default translation of WordPress in future updates.
Thank you
Hi. Really like this theme. But I couldn’t see the accordion style product page in any of the demo shops. Is it possible to display product pages in accordion tabs?
Hi,
We’re afraid it is not possible. This theme has no option for that accordion style on the product page.
Too bad, but thanks for the feedback.
Quick question…there is a single variation product, what does it look like with more than 3 or 5 variations and more than two variation types? Do you have a screenshot what it looks like? thanks
Hello,
The layout of variable products are similar. If you have only one variation or multiple variations, they will be displayed with a global template. You can check this document for more details.
https://demo.uix.store/sober/product/guide-pack-cap/Thank you
Is the theme compatible with WooCommerce 6.6.x or we should wait for an update?
Hello,
This theme is fully compatible with WC 6.6.x. You can update WooCommerce on your website anytime.
Thank you
i want quickview and add to wishlist buttons to keep showing on product.
Hello,
Do you mean to keep them on mobile devices? Unfortunately, the quick view modal is not supported on mobile. You can use custom CSS to show the quick view button on mobile.
Thank you
Hi Team,
Pre-Purchase Question!
Do you have a right aligned menu?
Thanks
Hi,
Unfortunately, this theme has no option for the right-aligned menu. You can check all header layouts in this document:
https://docs.uix.store/sober/#/header/headerBut you can try the Konte theme, it has options for the right-aligned menu. You can also build the custom header layout with the header builder.
https://themeforest.net/item/konte-minimal-modern-woocommerce-wordpress-theme/23162599Thank you
dang, I was going to buy this, its June 30 today, but for some reason the sale price isnt showing anymore. Very disappointing
Hello,
Unfortunately, the sale was end. You can wait for the next sale of Envato. They may have another one in the next few months.
Hi, is it possible to make the login page like the ‘basic’ version of woocommerce (like here: https://retisumisura.it/account/).
I also wanted to know if it is possible to display the shopping cart and checkout with the classic woocomerce setting (like storefront). That would be very important because we are seeing that the sites work better with the ‘basic’ version.
Thank you very much
Hello,
Thank you for sharing this information. Unfortunately, the theme has no option to change the layout of these pages to the default like in the Storefront theme. We will try to add more options for them in the future update.
Thank you
Hello, is it possible to dissable the newsletter box in the footer? Is there an option that i am missing? Thanks for your help
Hello,
Yes, it is possible. It is a widget of the footer sidebar. Please navigate to Appearance > Widgets to remove it.
Please open a ticket on the support site if you need further assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hi, I opened a ticket with the support site uix.ticksy.com and it seems that the page is down. When I try to visit the site I get 503 Service Unavailable No server is available to handle this request.
Hello,
Thank you for your feedback. The Cloudflare server was down yesterday. It caused many websites down, include the ticksy site. But this issue was fixed already. You can open new tickets now.
https://uix.ticksy.com/Thank you
Hi, is there a way to disable Ajax Add to cart for specific products or product categories?
Hello,
Unfortunately, there is no option to disable the ajax add-to-cart for specific products or categories. There is only one global setting to disable/enable this ajax button. You can find it in Appearance > Customize > Shop > Product.
Hello, Is the instagram feed working on the theme. I cannot see it in the demo sites? Thank you!
Hello,
You can view the Instagram feed at bottom of Home v12.
https://demo.uix.store/sober-furniture/home-v12/?header_layout=v2&header_wrapper=wrapped&footer_widgets_layout=2-columns&footer_content_enable=1&footer_instagram=1Thank you
Hello, Thank you so much for your quick reply. One more question. Is there filter that shows only Available products. I mean Customer to be able to hide out of stock items? This is something that I cannot test on the demo sites as everything is available there Thank you!
At this time, customers can’t filter by the stock status. This feature will be added to the filter widget in the next update.
For whatever reason the gallery is no longer functioning. It keeps linking to an external image served by the CDN instead of switching the gallery image like it use to. Do I need to update the core theme files?
Hello,
It seems there is a plugin on your website cause this issue. Please share your website address, so we can test this issue and assist you better.
Thank you
Hello, Some pages (Wishlist, Account) have different header than the rest of the site. I read in other comments that you can choose header type for each page from the Display Settings Box, however i can not find this box when editing the page. Can you please send a screenshot?
Actually, i found a screenshot in documentation but in my case the Display Settings box does not show up
It seems you didn’t install the Meta Box plugin. It is a required plugin of the theme. Please navigate to Appearance > Install Plugins and install it.
Thank you
