6377 comments found.
hello,
jnews is using buddypress legacy template
when will it be updated to Buddypress Nouveau???
thanks,
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hi there, is it possible to have different demo pages for each section, like tech demo for tech section, gaming theme for gaming section etc?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hii will you have parallax effect on the Above Header add space? I migrated from the ZOX NEWS template and really mis this feature. If not is there a way i can do it my self or commission it top be done??
Hi HoracioStjeward,
Unfortunately, we don’t have this kind of feature for now. You may need to do custom changes to achieve that. Please check this page https://support.jegtheme.com/custom-change-service/
Thank you
Hi how to delete the video you just uploaded to the page
regards Bo
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
The demo doesn’t install after showing successful installation. The theme seems to have alot of glitches and I tried fixing the demo just to make things easier but not working out here… I need
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
I just purchased the theme and tried installing the demo to get good designs which attracted my to buy but the demo import is not working after installing and activation. I have gone to vendor’s website and no where to contact them for support.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Also why do I have to install so many plugins to have this theme work?
Hi techspecx,
Basically, JNews only have 1 mandatory plugin which is the JNews Essential plugin. For the other plugins, it depends, you can use them based on your need.
We separate JNews features into several plugins to get better performance. Instead of making 1 big plugin that has all features that may you never use. That big plugin will waste your server resource.
So the amount plugins you need to install will be based on your need.
Thank you
Okay – thank you for your quick reply.
You’re welcome techspecx
Regards
Hello,
I just purchased this theme and it tells me to install the Vafpress Post Formats UI plugin but this plugin is outdated (over 7 years old and not updated) and it seems causes issues with the installation. Do I really need to install it. I have a production website and I do not want to run into any issues,
If I run into issues can I request a refund. I would like this theme to work properly without any plugins that are out dated and not compliant with the latest WordPress version.Thank you for your reply.
Regards.
Hi techspecx,
That plugin was created by Vafpress but they don’t work on the plugin any longer, however, we’ve personally kept it updated to make sure it’s compatible with JNews and the latest version of WordPress.
It’s a simple plugin that adds additional post format options to the post editor. Many popular themes also use this plugin.
Let us know if you find any issues related to this plugin.
Thank you
Yes again thank you for your quick reply. I’ll do some testing and see if I really need this plugin. I also wanted to let you know that I installed your theme and it is very nice, well documented and coded, but when I deactivated it and deleted it for testing purposes, it left behind a folder in wp-content/themes. Just FYI – you should work on a good unistall code.
Thanks for your kind words and your suggestion. We will check it further.
Regards
right clicking on highlighted headline text deselects it. This issue happens on the website I am developing but when i checked your demo site I noticed is still thesame and it’s not browser issue. Myclient wants a situation where he can highlight the headline text and rightclick on it to copy text. I know another option is a Ctrl C but I want my client want the first option
https://jnews.io/default/category/tech/Apparently, the problem is with this file:
.../jnews-social-share/assets/js/plugin.js
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hi. I have 5 licenses for JNews and have been using them without issue until today. I had to delete the main navigation menu and rebuild it. But now it doesn’t appear on the frontend in the Main Menu placement. The Top Bar menu displays there instead. I’ve checked all the places several times and compared to my other sites using JNews and I’ve done everything accordingly. I don’t have Gutenberg on the site, either. Can you please help me figure out how to get the Main Nav Menu to display again? Thank you.
Nevermind! I feel so stupid. I needed to call the header out in the header template using a custom menu widget. So sorry to have troubled you!
Glad to hear that you able to solved the issue. Let us know if you need anything else.
Regards
Hey there please i want to integrate subscription payment or on time payment for clients whom wants to upload a video in a specific category . can you tell me how . i see that woocommerce is not included in plugins section . thank you
Hi omarreffa,
We only have the on time payment feature for uploading video content on your site. It can not be restricted to the specific category, but the posted video will always be in the pending mode so you can always review it before it is published.
The feature you seek is delivered by JNews – Frontend Submit. You can enable the pay to upload option by going to `Customizer > JNews : Frontend Submit > Enable WooCommerce Mode`.
Greater detail of this feature can be learned more in the documentation below (Paid Frontend Post Submission).
https://support.jegtheme.com/documentation/frontend-submit/Thank you.
I tried to use jnews in my site. When I finished, the jnews menu in admin panel, was not working! I restored in previous day. Please tell me why this problem? I want to use the theme.-
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Cannot update JNews Essential to 10.0.7.
Hi loyski,
Can you send me an example of the problem? Is there any error message that occurs when you try to update the plugin?
Thank you
Never mind. Issue has been resolved.
Glad to hear that,
Regards
Hi There,
Could you please help me on how to modify the Tag text on the Tag page template? Example: if someone lands on the specific tag page, and the Tag title starts as “Tag: Tag Title”, so how can I remove or modify the Tag text in front of the Tag title?
Please advise
Thanks in advance!!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
How to translate frontend to multiple languages?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hello, I am using RTL for website front area, I want admin as English only with LTL language, how is possible? I can see after changing RTL admin also changed into RTL.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hi Team
Hope you are doing great
I just brought your theme and having some issue
There are no full option in customizer (Screenshot https://ibb.co/8PbvzMC)
Kindly check and guide, Very urgent
Regards & Many thanks
Hi,
Please make sure you have already installed the JNews Essential plugin.
FYI, We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hi Team, Any update please It’s #111207
Very very very urgent. I have presentation tomorrow.
Everything was working in last version, The license was with another person and he wasn’t updating so I had do buy new license by myself and update the theme and when I updated, this issue came.
Please check, it’s very very very urgent
Thanks
Hi mhim,
Our support team has answered your support topic. Please check it out.
Thank you
since an update of the theme and a plugin my advertising dne is no longer displayed correctly
see screenshot
https://zupimages.net/up/22/26/d02f.pngHi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Hello, Presell Question: Is it possible to have on a single website both the Paywall and the Pay Writer ? Kind regards
Hi Vianay,
Yes, you can have both features on your website. Let us know if you have any further questions.
Thank you
Hi,
Thank you so much for confirming.
Thanks for choosing the JNews theme, welcome to our community.
Let us know if you need anything else and feel free to ask for support on our support forum here https://support.jegtheme.com/forums/forum/jnews/
Regards
I need support on my demo import, i have been having problem with my post not displaying on the home page, it still showing the demo post. Please i will appreciate your help
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
Please try to open a new support ticket on our forum.
You can ask your question or problem about this product there. Our support team will help you as soon.
Thank you
Okay i will open the ticket now, i just need someone to help me with some setting. Thanks
Please could you also tell me how to upload a screenshot in the forum so you can understand my problem with the theme.
Hi asher12,
You can upload the screenshot to dropbox, imgur, google drive, etc, and then attach the image link.
Thank you
I have just submitted, Thanks i will be waiting for assistance soon
Hi asher12,
Our support team has answered your questions. Please check it out.
Thank you
