265 comments found.
Does it supports Woocommerce?
Hello, no sorry, the design is not optimized for Woocommerce.
It will work, but with basic design only.
Okay, I can manage and work around it with the basic design. When will it be available?
I’m really sorry but there are no plans to implement WC for the moment. In case you really need a theme optimized for WC, maybe i could recommend Reco instead.
I know Reco. That’s the theme I suppose to get.
There is no much customization for the footer of Reco like Veen. For example: other stories, you may also like and menu at the footer.
Can I add this feature to reco to look like veen?
Aaah ok i understand what you are looking for.
I’m afraid those features are not included with Reco so probably the only way to apply them is within a customization (hiring a developer).
The closest solution is to use a featured articles (but in the right sidebar https://prnt.sc/V2f3qV9OQqj7)
Okay,. Are you available for hire? Help with this: https://prnt.sc/JAhUblK2yGHn. For the other themes, I bought. The Ads are not responsive.
Hello, that will depend of the kind of customization, you can send me a private message here: https://themeforest.net/user/estudiopatagon#contact with details of what you want to do and i will let you know if is possible and the price.
Hello there. We are using Veen Child Theme for our Blog Page. On Mobile Version of our Page, we are showing 11 Blogs per Page. We have Problem with Images, because it opens only first three or four images. Another images are only loading whole time withouth any progress. When we switch the Theme to another Theme or to normal Veen Theme seems all ok, but for our Website we need Veen Child Theme. We tried to block all Plugins and to increase Page speed withouth sucess. Are there actually some Problems by Veen Child Mobile Theme, or is happen this only on our page? Our page is available on: https://www.baddeldaddel.de/magazin/. Thank for your help!
Hello, thank you for contact us
The comments area is more dedicated for pre-sales or license questions, so the information i can share is very limited.
About your issue: Veen child theme shouldn’t affect any functionality over the parent theme, so probably this issue is related to your website only.
If you have heavy customizations over the the Child theme, i would highly recommend to contact the developer who did those customizations.
Now in case you need technical support, it will be required to open a new ticket here: https://estudiopatagon.ticksy.com/ (now you must consider we don’t offer support for customizations) so if there is anything we can do from the theme side, we will try the best possible solution.
Hope this may help, regards!
Hi, please reactivate the license, because I changed my domain name but didn’t deactivate my license
Hello, it’s done
Hello, i’m afraid the comments section is dedicated only for pre-sales and license questions.
So i would recommend to open a new ticket here: https://estudiopatagon.ticksy.com/ for technical support.
(Maybe) not quite sure… but this plugin could help you: https://wordpress.org/plugins/local-google-fonts/ (but for a better response, try contacting us via our ticket system).
Regards!
Could you please let me know if there’s a way to unfold the comments under the post without having to press the “show the comments” button? I would like the comments to load at once.
Hello, the only way is within a customization.
I would recommend to check this ticket: https://estudiopatagon.ticksy.com//ticket/2889008/
Regards
The link you sent redirects to https://estudiopatagon.ticksy.com
Hello, you need to log in to see public tickets.
I do see it now, but it’s a different question. But my question was about loading all the comments at once.
Could you help me with my question please?
Hello, the CSS shared in that ticket should help you, i know it is a different question, but i think it will help, so give it a try.
Otherwise you will need to open a new ticket for a personalized answer from the technical team, there is not much information i can share here.
Regards!
Wow! Thank you so much, it did help! I have another question though. The comments are closed now even though the post settings allow the comments. Maybe they are overwritten by theme settings, but I don’t see it. How do I turn on the commenting option under the posts?
Thank you very much! It helped.
Hola. Alguna forma de mostrar la hora de publicación en las publicaciones. He buscado la opción pero la encuentro. Solo aparece la opción de mostrar fecha. Gracias
Hola si, con fechas personalizadas: https://prnt.sc/IxjX2hCRtDaP
Para cualquier otra consulta tecnica te recomiendo abrir un ticket aca: https://estudiopatagon.ticksy.com/
Saludos
Hi, I haven’t edited the theme for a while. I forgot the entrance to replace images in “Gallery” under homepage, can you tell me? thanks!
Hello, i would recommend to try the default Gallery widget: https://prnt.sc/F7mmjpPOjymo
Probably our gallery solution will be removed in a future update, because WP team already added a good solution.
Regards
Hello, I have gotten an email saying Theme is updated and they are asking me to download it. But it is already installed on my website. How to install the update? Because usually theme update notification shows up in the Wordpress Dashboard but this is not the case this time. Please share detailed steps. Will I have to delete my existing theme? or I will have install new themw and do all the setup again?
Hello, the update proccess is fully detailed here: http://estudiopatagon.com/themes/docs/veen-wp/#ts-4
And if you have the very latest version installed http://updates.estudiopatagon.com/changelog/veen you can ignore that message.
hi i want to make all h1 tags in my home page to h2. I do not want to keep multiple h1 tag in home page. how do i do that?
Hello, check this ticket https://estudiopatagon.ticksy.com//ticket/3022362/
I no longer have this theme activated on any domain. I have tried to register and activate on another domain and I get a failure message “contact support with activation issues”. I try to submit a ticket, and get told I have to purchase another license or extend support.
If the support request is on your end, I don’t believe I should be required to do so. Please advise.
Hello, no problem i just deactivated your old domain from my end.
Now your license will work properly.
I appreciate you resetting it. Unfortunately, I am getting the same error and it won’t register. “License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again!”
Hello, yes i see you changed your URL once more. Check again please if is working.
Hi, please reactivate the license and I’ll change the domain name.
Hello, your license is ready to use.
I installed on a new website and don’t know how to revoke my old license. I just used it a year or two ago for testing purpose, but now that I need the theme, I can’t use it anymore.
Hello, no problem, i just deactivated your old website so you can register your purchase key again.
Good day. I purchased the theme over a year ago, used it once for testing. Now I want to use it on a real production site. Could you please reset the activation for me?
Hello, no problem it’s done.
Hello, is this theme still being updated? (I see that it hasn’t been updated for a while, while your other templates are being updated more frequently)
Hello, yes is still in development.
please reactivate my license
Hello, it’s done
Hello, I bought the theme, but my help time is over, but I have a problem. My site where I installed and activated the theme was closed and I forgot to deactivate the theme. Now I can’t activate the theme when I install it in the new location. My previous web domain was completely deleted. What should I do.
Hello, no problem i deactivated your old website manually.
Thank you so much
Feature request – - Option to set the page and feature images of page - Option to hide feature image - Footer menu
We are using the veen theme with rank math SEO plugin. We noticed that there are duplicate meta tags on posts. Estudio Patagon Meta Tags and Rank Math meta tags. I don’t need this meta tags from Estudio Patagon. So can you suggest me how to disable or remove it?
Hello, yes in theme options -> adv settings just disable “open graph”, that will remove the meta tags.
For any other technical question it will be required to open a new ticket here: https://estudiopatagon.ticksy.com/ (we don’t offer support via comments form or email).
Regards!
How check where my theme is activated and active to deactivate it?
Hello, before the migration is required to deactivate the license.
But i just deactivated your old website manually in case you can’t access anymore, so now your license should work properly.
Regards
Thanks
Love this theme from looking at it, but I don’t like the hoover over effect of the title and it being replaced by ‘continue reading’ anyway to remove this?
