691 comments found.
Hello, the UpQode Google Maps plugin you use in this Theme is currently banned in the Wordpress plugins website. So it cannot be installed with new installations… meaning all the maps on your Prague theme are broken for new installations after the Jan 11th 2023 banning of the maps plugin. https://wordpress.org/plugins/upqode-google-maps/#description Please update your theme to use another maps plugin so I can download it again. Currently my theme demo content is broken
Replied to your ticket.
how can i add links images on classical slider
Hello there!
Can you rephrase your question?
Do you mean to say that you want to add links to images on the Classic Slider?
Kind regards,
Nishant from Fox ThemesSupport Team
your theme has 3 sliders option but my question is how i add images links on classical slider
Also, please advise if we hover the mouse on any of the picture in the main slider, how can we stop the picture from moving in the slider? website link is https://anyreels.com/
any thing happen ??????????
Yes, we can make the images stop on hover. Please create a support ticket here
i want each image link if you can do this please let me asap
Hello there!
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Prague | Architecture Support
Kind regards,
Nishant from Fox Themeshi, i’m and envato elements user. I would like to advise you that in prague-plugins there are some issue with this file wp-content/plugins/prague-plugins/shortcodes/vc_coming_soon/vc_coming_soon.php for the vc_map function on line 184 and 187 rows. This issue is due to missing “https://” on esc_url invoaction: esc_url( ‘cdn.jsdelivr.net/jquery.ui.timepicker.addon/1.4.5/jquery-ui-timepicker-addon.min.js’ ), ) esc_url( ‘ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css’ ). This causes a error console that conflict with “project field” metabox (from pixelfield plugin).
Thanks for bringing this to our attention
In this case, I will relay this information to the development team for further checks.
Kind Regards,
John from Fox Themes
Support Team
i suggest you to remove this string ‘class=”subtitle”’ from closed tag.
Hi,
Please message us through our support tab using the account from which you purchased the Prague theme.
We will assist you further.
Thanks, Nishant Fox Themes Support
Hi, I have successfully installed and imported demo data. However, when I go to Theme Options, except for the General section, the rest of my items like Header, Blog, etc. are all missing the path to. How can I access it? Thank you! 
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Hello,
I have bought the Prague theme and i have a certain limitation. Can you please help me overcome these two issues?
1) I cannot place a self hosted video that plays itself (we want this in mobile-tablet and desktop mode to happen) We want to place a video in header/fold section to auto play itself in all devices (mobile/tablet/desktop) and in all cases to take the entire fold space.
2) We also want to adjust the video dimensions (when we visit from smartphone) to cover the entire screen of he fold , because i see lot of times the video gets smaller in size and they have black above and beyond the main video, and it doesn’t cover the entire fold section.
Can you please help regarding that task?
I have also sent you my purchase code in your inbox here. However i couldn’t find your official support page except the envato elements profile you have here.
How else can i contact you via email or something? Thanks you
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Greetings, I installed the template but I don’t see all the example pages. Where are the demos? I purchased the template with the understanding that it comes with demos that I can change according to my needs. Thank you for the help.
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Hi. Is the template compatible with php 8.0 / 8.1 and wordpress 6?. How is its performance especially for mobile devices?
I tried to check your demo on the Google PageSpeed Insights website but unfortunately it shows below 50 points. Does the current update fix this?
Thanks in advance for the information, it’s a really nice template btw.
Best regards Rafael
In regards to your question here, unfortunately the theme is not fully compatible with PHP 8. We have notified the development team about this matter so that it is addressed soon enough.
As for WordPress 6, yes you can use the theme with WordPress 6.
In regards to the speed, we have not carried out optimization within our demos which is why the scores are a bit low.The score within your site can actually be improved by using various optimization techniques.
Kindly bear with us in the meantime.
Kind Regards,
John from Fox Themes
Support Team
is the theme and plugin support for PHP 8 ?
In regards to your question here, unfortunately the theme is not fully compatible with PHP 8. We have notified the development team about this matter so that it is addressed soon enough.
Kindly bear with us in the meantime.
Kind Regards,
John from Fox Themes
Support Team
hello! Some posts on my website are not showing, could you help me?
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Hello,
When we edit a page I see The Grid Item Format how to implement this on a page ?
Thank You
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
does the theme support multi languages and RTL ?
Hey there,
With respect to your questions here:
- Unfortunately there has bee no official compatibility tests of the theme with Multilingual plugins out there hence There is no guarantee on multilingual support.
- Sorry, the theme does not provide RTL support
Kind Regards,
John from Fox Themes
Support Team
So many issues with the blurry logo. 
2 days for support to revert… that’s way too long buddy.
The support here just says: Open a ticket.
_
Hey there,
With respect to your concern here, we do not provide support over the weekend, which accounts for the two days. Our support hours are only during the weekday. I can also see that you have submitted a support ticket just an hour ago.
Our support team will be replying to your ticket in the course of the day.
Kind Regards,
John from Fox Themes
Support Team
Before purchasing, i need to know:
- Is the Portfolio dynamic or do you have to create a single Page for each Portfolio Item? - Do the Sliders support autoplay?
Best Regards, Doktore
Hey there,
With respect to your question here, are you perhaps referring to the projects? If so, projects are a post type, similar to posts so you will need to set them up individually within the site. However, they will be dynamically fetched in various elements within the website.
In regards to autoplay functionality, yes autoplay is supported.
I hope this information helps.
Kind Regards,
John from Fox Themes
Support Team
Hi i sent a support query about an error i get when i try to open the customise page.
Hey there,
With respect to your query here, I believe that we have addressed this within your ticket.
Please feel free to reach out once again in case of any questions
Kind Regards,
John from Fox Themes
Support Team
Hi, the backend tells me that I need to update pragua plugins from 2.1.7. to 2.1.8 and I can click on ‘update’ or check box and select update. Systems tells me that update was successful, but on the list I still see installed version 2.1.7 and not 2.1.8. Why does the update not work? I can update all other components.
Hey there,
With respect to your query here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
I’m having a lot of problems with the theme. I don’t know the source. I’m requesting backup. I Sent Mail. Urgent.
Hey there,
I’m sorry to hear that you are encountering issues with the theme
In this case, we have replied to your ticket. Kindly get back to us within the ticket.
Kind Regards,
John from Fox Themes
Support Team
After I upgrade the wordpress, the Prague Options tabs are not working correctly, I can’t switch tabs anymore and add a # to the URL, which means can only view the first one. Any idea on this? Thank you
Hey there,
With respect to your query here, it’s most likely an issue with your PHP version. However, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Any plans on updating the bakery plugin that comes with the theme? Thx.
Hey there,
Yes the updated plugin will be bundled in the next theme update. We can also share the latest update with you in a support ticket. Please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
Hello! I need the split slider to have AUTOPLAY, is it possible?
Hey there,
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you with the update process.
Click Here To Get Prague | Architecture Support
Kind Regards,
John from Fox Themes
Support Team
cant install with worpress 6.0 (INTERNAL SERVER ERROR)
sorry, works perfect. It was a hosting issue
Hey there,
Thanks for the update
Please feel free to open a support ticket in case of any new questions.
Kind Regards,
John from Fox Themes
Support Team
