148 comments found.
Hi, using this plugin alongside Buddboss and so far have things working well. However, do you know if there is a way to integrate so that videos can be posted into Groups and have a tab in the group to display them?
Hi, Thanks for choosing our product! Currently we don’t have plan to add new function in Haru Vidi plugin. We noticed and will research about it later. Regards!
do you quote for custom work to do this? Its a feature that would make the buddypress integration complete…
Hi, Currently we don’t have much free time for customize. However can you please send detail with example URL? So we can check if it don’t need too much time. Regards!
thanks I will do that 
Thanks for your feedback!
Hi, with the top videos widget, is there a way to set a time period on the videos, for example with most viewed setting – to show options like ‘this week’ or ‘this month’... rather than just the top videos of all time? Im trying to set it so it shows top viewed weekly like a top chart…. Thanks
Hi, Currently this function is not available. We’ll notice to research about it later. Regards!
how much would this cost to have done? Was building a site with a different theme that has this function, but testing using your theme as the other has playback issues with some devices that yours seems to be fine on… really need this feature though as its central to my site – gives the ability to have weekly ‘charts’ for top videos… thanks
Hi, Thanks for choosing our product! Currently we don’t have plan to add new function in Haru Vidi plugin. We noticed and will research about it later. Regards!
Hi, im setting up my site with your plugin plus buddypress so users can upload videos. However, there doesnt seem to be a way for users to edit videos after posting other than in the wp backend which i dont want to give access to… is there a way for front end editing??
thanks
Hi, Please notice you will have My Videos in the profile like this: https://prnt.sc/sOMPW6VIUx_4 then you can Edit video from Frontend: https://prnt.sc/3GHIlRmWEiTI. with shortcode haru_video_submit_form: https://prnt.sc/DX3ds7qjsdoU and more detail in the document: https://document.harutheme.com/vidi/ . Hope this helps! Regards!
got it thanks, I didnt see the small edit icon on the videos on that page 
Hi, Please update theme follow this topic: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ then follow step 3 to delete then reinstall Haru Vidi plugin. Regards!
We have just bought this theme. On demo it looks superb! But, big suprise, the yearly cost for all the required plugins (WP Bakery, Youzer, Buddypress,....). This makes it an expensive theme. It would be advisable to announce this aspect to potential buyers on Envato/Themeforest. We will suggest it to the admin of that platform. That way you will have less disappointed clients and less refunding requests. Too bad for such a nice theme….
Hi, Sorry but why you need to buy these plugins. All functions work as our demo site is Free version or plugins are not required to purchase single license to use to works as demo. Also please read our theme description carefully, where we said you need to buy it? Regards!
Hi, if that is so, I apologize and I want you to remove this comment. That would be bad publicity for a nice theme. Can you help me installing the theme that way?
And, also in that case, you may remove the review or I will ask people from Envato to remove it.
Hi, Please send an email to harutheme@gmail.com with your site URL & admin account. We’ll check it for you. However we already have tutorial to help you do it yourself. Regards!
I have sent it. Thx! Once again, apologize and please, remove this (+review)
Hi, We got it but you send us wrong password. Please check it again. Regards!
hi, it is a good news for new vidi elementor theme publishing as soon as posibile. Will the theme use haru vidi plugin? If yes, hope the vidi plugin updated to support elementor. And “Headers already sent” notification showed in php 8/8.1, but function run normal.
Hi, Currently we haven’t start to do Elementor version (we need have a plan to do it later). About the issue with PHP 8 can you please send us screenshot and the page have the issue. So we can check and fix it. Regards!
hello,
when will you port this theme to elementor? I will buy when it’s based on elementor
Hi, Thanks for contacting us about our product! Currently we are developing new theme use Elementor. After finished and check all functions working smoothy, we’ll have a plan to do it later. Regards!
I’m testing your free plugin.
please add BUY COFFEE TIPPING ON SINGLE VIDEO POST.
MONETIZATION IS NEEDED TO SUPPORT VIDEO CREATOR.
ALSO,
PLEASE ADD HLS m3u8 in VIDEO SOURCE
This protects creator content during playback. THIS ALSO SEPARATE VIDEO STREAMING HOSTING FROM WORDPRESS SITE. THIS IS FOR YOUR PLUGIN PRO VERSION.
WHY CAN’T USER CREATE THEUR PLAYLIST AND CHANNELS INSTEAD OF HAVING TO SUBMIT THEIR PLAYLIST and Channels using a submit form???
eg. YouTube user can just create a playlist from their menu.
once you add these features to your plugin I’m buying.
I’m building 2 websites
one is education which can use your plugin. another is a full video streaming site.
I like the paid membership plugin integration. that will get me started.
but I also need the tipping for single video creator.
one last thing, please add revenue sharing is. my split 20/80 % with the creators on single video tipping coffee
as well as subscription revenue sharing .
theme also needs to add video category and author subscription. are these 2 supported right now??
regards,
there’s a problem with your YT import thumbnail
it has really WIDE BLACK AREAS TOP AND BOTTOM.
I have another YT import plugin which doesn’t has this problem.
please fix.
I know yours is based on MEKS Video import plugin.
otherwise the video archives look really ugly. not professional .
thanks..
I found out why your plugin YouTube video thumbnails always have big black areas top and bottom.
your YouTube video import plugin only gets 480×360 thumbnails.
my other plugin gets 1280×720
this problem needs fixing ..
I’m having this problem on the free version.
does the pro version retail version have the same problem????
thanks
i ran a test on MEKS plugin and it only gets 480p thumbnails.
that explains why yours does the same .
the single video import YouTube that I used that generates the 720p thumbnails is
VideographyWP Lite
it can only do single video import. no bulk import.
for me to purchase your pro version plugin. this problem needs to be resolved.
YouTube videos standard is 720p.
please fix this problem.
regards,
Hi, We’ll notice your suggestion in this topic: https://harutheme.com/forums/topic/vidi-features-suggestion-and-bugs-report/. Currently we are working on other projects and not have effort for this now. About the issue with Images Size import, maybe it depend on your API like this topic: https://harutheme.com/forums/topic/haru-video-importer-change-thumbnail-size/. Regards!
your plugin and my other plugin use the same API.
MEKS and yours just don’t import the max resolution thumbnails.
if I’m going to buy your plugin and or your theme.
so you’re saying you’re not going to fix this problem because you’re busy working on other stuff. YOU’RE NOT INTERESTED IN SELLING THEN??
BTS
why don’t I see your plug in. widgets showing in Gutenberg editor?
not even under WordPress widgets????
I use your importer plugin to import YouTube videos. it uses YouTube API. both plugins use the same YouTube API. so why does yours only import 480p thumbnail size???
that’s the issue.
Hi, Sorry but we already noted the issues. We’ll research to update after finish other product! Regards!
Greetings,
For some reason, after nearly a year of having this theme, our player bar underneath the video screen has disappeared.
I went to the Vidi settings to the Player section. I’m not sure what is supposed to be toggled vs set to “on” to make the bar visible (the bar that shows likes, view count, save to watch later list, etc).
What should those settings be to accomplish the above?
Thank you, Ebony
Hi, Thanks for choosing our product! Please check Vidi Settings -> Player Settings -> Player Display settings: https://gyazo.com/3da37c13834ce96a731a948377a7cd95. If it still doesn’t work please send us your site URL & admin account via email harutheme@gmail.com. We’ll check it for you. Regards!
Right, that’s where I went but my control panel doesn’t look like the one in this image. I’m sending you an email.
Hi, Did you send email. We haven’t got it. You can update theme and plugin to the latest version follow this: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/. Hope this helps! Regards!
I did, I sent it yesterday. It would’ve come from the website AQM.
I believe I have the latest version. 1.2.0 Is that the most recent update?
Hi. We checked our SPAM box but don’t see it. Please resend email to us and tell us your email address. Currently the latest version is 1.2.0 but please notice update Haru Vidi plugin. Regards!
resending now…
Hi, We checked your site and see this plugin cause the issue: MP3 Audio Player by Sonaar. You can deactivate it and see all will works fine. https://gyazo.com/e1312381ff04a71c7a6e535fdc021810. Hope this helps! Regards!
Awesome! Thank you very much for this resolve! Have a great day and week.
Thanks for your feedback!
Oh! One more thing.
When the video ad is playing, I know there should be a speaker icon in the top left corner. But there is just a square box.
How do I change that? I think there was a code to insert the last time this happened.
Hi, Maybe this issue happen with new version of WPBakery. You can go to Appearance -> Customize -> Additional CSS and add this CSS code: .haru-lightbox-content .video-ads-wrap .video-ad-mute:before, .single-haru_video .video-ads-wrap .video-ad-mute:before { font-family: 'Font Awesome 5 Free';
font-weight: 700;} Hope this helps! Regards!
Worked perfect! Pardon the delay! Thank you so much!!!
Thanks for your feedback!
Greetings, we are having the same issue again with our video player bar not appearing. I did deactivate the plugin you mentioned was the issue and it’s still not working. I also went one by one for each plugin to see if another one was the issue and nothing.
Can you please assist us with this? Do I need to send you an email with cred.?
Thank you!
Hi, Please resend us an admin account via email harutheme@gmail.com. We’ll check it for you. But please notice don’t install to much plugins. Regards!
Great! Email sent.
Hi, The reset link password is not working: https://prnt.sc/tmkq082Sv2BD. So please create an account and send info via email harutheme@gmail.com. Regards!
Sent
Hi, We haven’t got email with the account. Please re check. Regards!
Okay wow. So it won’t be coming from my personal email address. Be looking for it to come from AQM. I just sent it once more so that it can be towards the top. Please check spam, trash, and other folders just in case it got filtered. Let me know once you receive it. Thank you!
We have just go here and re save settings: https://qvidio.com/wp-admin/admin.php?page=vidi-player-settings . And it’s showing now. Regards!
Awesome! Yes I see that it is now showing. Thank you!
The issue is that the way you disabled the Video Player Autoplay setting disabled the volume for mobile. The “Tap To Unmute” was no longer showing on mobile. So I enabled that. So far both the bar setting and the mobile volume setting are showing together again.
Should anything change I’ll definitely let you know! Thank you again!!!
Hi, We have just shared with you version 1.2.1. You can reinstall and try again. Regards!
Awesome! Thank you so much!
Thanks for your feedback!
Dears, What I need to do is to stream live from the theme itself (that each subscriber can do live streaming from the front-end of their channel). Is this possible with Vidio? If not, do you know a livestream plugin or third party player that is well suited to the Vidio theme?
Hi,Thanks for contacting us about our product! Now our theme doesn’t support the function you want. You can try one of these free plugin: https://wordpress.org/plugins/wp-hapity/. Hope this helps! Regards!
is there a way to disable directors and actors alltogether?
Hi, Thanks for contacting us and choosing our product! Please tell us more detail about your question. Do you want to hide it on Videos page or all pages and in admin? So we can check and have solution for you. Regards!
disable all together…
Hi. You can follow this topic: https://harutheme.com/forums/topic/how-to-remove-actor-and-director-or-customize-in-haru-vidi-plugin/. It have some steps and will lost when you update our plugin. Hope this helps! Regards!
Can you give me directly how to add video and replace your video demo on your site???
can you make i can selling my videos with your theme?
Hi, Thanks for choosing our product! You can sell your videos via WooCommerce shop or sell membership for customer via steps in the document: https://document.harutheme.com/vidi/ (section 7.13). Hope this helps! Regards!
dark theme ??
Hi, Thanks for contacting us about our product! Currently our theme doesn’t support dark mode. We’ll research to update it later. Regards!
Does this theme comes with haru plugin and all other plugins you mentioned here? and also does it support adsense?
Hi, Thanks for contacting us about our product. When you purchase our theme you will get all plugins required included in the package. However you can’t update them automatically, you should update them via our theme update. About adsense you can read in the document here: https://document.harutheme.com/vidi/ (section 10). Hope this helps! Regards!
Any update on Elementor version?
Hi. Currently we don’t have Elementor version. However you still can use our plugin shortcode for Elementor. More detail please read in the document: https://document.harutheme.com/vidi/ (section 6). Hope this helps! Regards!
Can a member add categories to their video? How many different user groups can it set?
Hi, Thanks for contacting us about our product! Currently member can’t create category. They can submit video and select categories created by administrator. More detail you can see in the document: https://document.harutheme.com/vidi/. Hope this helps! Regards!
I try Your demo side. I tried to add a video. You can add them, but there are no categories to choose from.
Hi, We see you already purchased our theme. You will see it like this: https://prnt.sc/1y41e5t. Hope this helps! Regards!
Greetings and pardon me if this question was already asked: Our Android users are not able to see the “Unmute” button for sound control. Is there a way to resolve this? Thank you.
Hi, Thanks for choosing our product! Sorry but did you updated plugin to the latest version and what video source you are using (vimeo, youtube,..) please send us the single video page about it and please note fullscreen mode can’t see unmute button. Regards!
Thank you for your response! Sending details now!
Hi, We replied to you via email. Please check it. Regards!
Hi any update on elementor ?
Hi. Currently we haven’t update this with Elementor. We’ll try to do it asap. Regards!
Hello,
Pre-sale question:
Is it possible to add pre-roll video ads before playing my videos? If so how?
Thanks in advance,
—GM
Hi, Thanks for contacting us about our product! You can display ads only when video start. You can read more in the section 10 of this document: https://document.harutheme.com/vidi/. Hope this helps! Regards!
Hello, i have a pre purchase question :
i would need to add advanced category filter with many tags and options in the widget, Vidio theme should be compatible with plugins like Filter Posts By Category or do you have a recommendation in that matter ?
Thank !
Hi, Thanks for contacting us about our product! Sorry but we can’t plugin named: Filter Posts By Category. However in our theme already have shortcode to help you filter video by category. You can see in the demo and read more in the document here: https://document.harutheme.com/vidi. Hope this helps! Regards!
Thank for your reply, the link to the documentation is really instructive !
Actually my need here is to create lot of categories and subcategories to be displayed on a widget on the left, that why i asked about compatibility with the plugin, its actual name is “Category Ajax Filter”. Hope i can manage to do it with the shortcodes.
Hi, Thanks for your feedback but now we don’t support Ajax Filter as you want in Archive Video page. Regards!
I see, but i think it won’t be a problem, i will go my way and implement ajax. Will recommend this template for my client, thank you for your quick reply !
Thanks for your feedback! Regards!
Greetings,
I can’t seem to find the steps to properly update theme. I’m a bit nervous about the process from what I remember it wasn’t like other updates I’ve done with other themes.
Thank you!
Hi, You can update follow this topic tutorial: https://harutheme.com/forums/topic/how-to-update-wordpress-theme/ . Hope this helps. Regards!