157 comments found.
I have the latest template but the version of WPBakery Page Builder is not updating. It is version 6.7.0 and it says version 6.9 is available. Is the latest version not available with the latest theme?
**Update – it was under Appearance – Install Plugins. Updating it through Plugins didn’t work for some reason. Sorted now.
This theme is not updating via the WP Dashboard in the Updates section. The update is also not showing up in the Envato plugin. It is there but not indicating any update being available. Under Appearances it says that auto updates are available but that seems to be malfunctioning as well. Help!
Hello! Do you have an active support?
No I do not.
That’s why you can only update the theme manually by downloading the latest theme version in your account on Themeforest.
hello
https://prnt.sc/6xO-YDe8Z4VQ – the problem with font installed montserst but on the site the font has not changed everywhereYour request (40207) has been received and is being reviewed by our support staff.
Please wait for the reply from our support team
Good afternoon:
I’m a little fed up with this kind of strategies by the companies of the templates, because if I bought this template and not another, it was for the calendar, and I have not seen anywhere that the calendar of appointments was a plug-in to be paid separately.
I am very disappointed with this purchase… 
Hello! We are sorry that you are disappointed but it’s clearly stated on the item page.
Is it compatible with wordpress 6.0?
Hello! Yes, it’s fully compatible with WP 6.0
Hi, can i use a different booking form with this theme than the one you have shared or mentioned in the description?
Hello! Yes, you can but some cases it can require an extra styling
Thank you. Finally, what is your ticket response time frame and finally, I hope I should be able to stop animated stuff flying in from left and right, am I correct?
Please note that it usually takes 2-3 hours to get a response but sometimes it can take up to 24 hours depending on the number of tickets in the queue. On weekends the support is limited.
Thank you for understanding.
Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT. Yes, you can disable animation
Appreciate
Thanks
The latest download contains version 1.4.1 despite there should be a version 1.4.2
Hello! The version 1.4.2 is available for the auto update in your WP dashboard
Why do you dont update the zipfiles and make it possible to download the update?
It will be updated asap. The quick updates are available via auto update system
I’ve created a ticket to the support two days ago and still didn’t get feedback. Would you answer me, please?
Hi there! It’s impossible. What is your ticket ID?
Hello, I had a problem with the theme demo header. After the page has imported, it does not seem like the demo version (home I). Can you help me with this. Thanks.
Hi guys, my theme tell me that are not activated but i done this when installed a long time ago. Now if i try to insert again my Purchase Code i still recive an error message (Code already used) but i not use it.
Can you help me pls?
Hi, could you deactivate my activation code? I changed hosting and need to activate the theme.
Hi, could you assist me with a few pre-sale questions please:
Does the theme support Greek language as well? Are the pictures included? When uploaded, how ‘ready’ is the theme, I mean how similar to the demos presented on theme forest? (I would like to avoid time-consuming processes as I am in a hurry so this issue is very important for me). What is the cost of purchasing the booking plugin that is not included?
Thank you in advance.
Hello! 1. Yes, you can use any language. 2. The images must be replaced. They are for the demo purposes only. 3. Once the demo import is completed, you will get a copy of our demo website. 4. The price is $49 at the moment.
Thank you for your quick reply!
So if I understand correctly theme + booking plugin = total of 108$?
Just to be certain, are there any other demo features that must be purchased separately?
That plugin is a 3rd premium one and it can’t be included in the theme pack. That’s the only extra plugin that you need to purchase.
Can you change the blue demo colour to other colours in an easy way . how?
Hello! You can change it in the theme options panel.
Hello How to enable register new account with signIn in header ?
do i need to renew support for theme auto updates?
Hello! Yes, that’s correct
why revolution slider does not exist in the list of installed plugins ?
Hello! We do not use Rev. slider in this theme, on the demo website.
Though our theme is fully compatible with it.
also the appointment booking plugin does not exist ? I mean should I buy it ?
It’s stated on the item page that it’s not included. The plugin license does not allow to prepackage it with the themes. And you have to purchase it separately.
Hi. Is it possible to have a different logo for different pages in the header?
Hi Support,
It’s possible to translate this theme using Loco plugin? I’m asking this because when I open this theme on Loco I see this message: “No translations found for “optima”“
thank you
i have issues with the activation code , when i used it , it shows this error This purchase code already activated! Can you please help me out with this?
Hello! Please submit a support request and our team will assist you
Hi! Does this theme support Russian?
Hello! Yes, it does.
