432 comments found.
Hey there,
For some reason, the add to cart button has changed. Do you know how to make it to look like the demo: Here’s how it looks like on my end: https://www.screenpresso.com/=V4jfd This is on your demo page: https://www.screenpresso.com/=kElyc Please help me to revert the changes. I didn’t change anything from the theme settings.
Hello,
Please submit a ticket at our Help Center and one of our support agents will check this and assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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hello, is this tempate only for wordpress available? i need it in html/ css/ js
Hello,
Unfortunately we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.
Support
Edge Portfolio part of
Qode Interactive
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how to change opening hours in footer 1 widget?
Hello,
Working hours can be adjusted in the Edge Options (please see screenshot).
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi, We need to update to PHP 8.0 before Sunday 27/11/22. I did all the updates, if I updated the theme to the last version, I lost my design, I see a lot of code?
Can you send my a PM thx!
I restored everything now. https://www.west-friet.beHi there,
Thanks for writing in! You do use an outdated version of the theme and its plugins, so please update your theme to the latest version by following this article here.
The latest version is 2.4 and it is compatible with PHP 8.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I know.
I did the update again, but check the website after updating.
https://www.west-friet.be/contact/You have a lot of code???
So pls can you explain in a PM?
Thx! Christoph
Hi , I think I fixed the issue.
Hi there,
We are glad to hear this!
Support
Edge Portfolio part of
Qode Interactive
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Hi there, we installed the barista theme and everything works fine. But unfortunately the fonts are not loading on mobile devices. Desktop view works perfect. Any Ideas? Or is this an issue with wordpress 6.1.
regards, flip
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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Do you have “WPBakery Page Builder to 6.10.0” update available to download?
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please submit a ticket on our help center and one of our support agents will provide you with latest versions.
It will for sure be included in the next theme update.
Support
Edge Portfolio part of
Qode Interactive
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Hi, When will you update the theme to the latest Woocommerce templates?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
Please check this article – What To Do If You Get The Outdated Files WooCommerce Message and if you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Is it possible to not have 1st accordion open on page? I want to have them all start as closed. Please advise. Thank you!
Hello,
If you set “Style” option in Accordion Settings to “Accordion ” it will have first one open by default and if you set “Style” to “Toggle” they will all be closed by default.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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How do I make “call to action” font not italic?
Hi there,
You can try adding this code to Appearance > Customize > Additional CSS
.edgtf-call-to-action .edgtf-call-to-action-text {
font-style: normal;
}We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Edge Portfolio part of
Qode Interactive
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AWESOME!! It works perfect—THANK YOU!
Support
Edge Portfolio part of
Qode Interactive
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How can I resize the logo in the header area?
Hi there,
Thanks for writing in! You can check this article that can help here and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
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I’ve tried using a few different plugins that would allow me to view or hide menu items based on a user’s membership. However, there appears to be a conflict with your Barista theme because your theme is replacing the entire menu walker. The plugin developers are telling me that your theme should be using the wp_nav_menu_item_custom_fields hook that has been available since WordPress 5.4 instead of replacing the menu walker.
What is the current version of this theme, and has this been addressed in the current version? I would have asked through your ticket system, but since my support expired, I’m not willing to renew it unless I can found out if this issue has been resolved.
Hello,
Thank you for reaching us!
You can check latest version of the theme in the change log.
When it comes to 3rd party plugins, please understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. Implementing this would require additional customization, but this falls out of our support scope.
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Edge Portfolio part of
Qode Interactive
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I’m asking for your help, I bought a license from you – Barista for the Wordpress system, everything works without a problem. I’m just looking for where to set the day names for my language, there is only English, example:
OPENING HOURS MONDAY CLOSED TUESDAY 9:00 – 22:00 WEDNESDAY 9:00 – 22:00 THURSDAY 9:00 – 22:00 FRIDAY * 9:00 – 1:00 SATURDAY * 12:00 – 01:00 SUNDAY 9:00 – 22:00
Where should I change the name MONDAY to another name of my choice. I don’t just want the name MONDAY – that’s English, but I want to set it to change from MONDAY to PONDĚLÍ according to my language. Where can I find some setting all days for a different language? Is it necessary to edit directly in the PHP code or another way? Thank you and I look forward to your help.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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After a week of purchase, I still haven’t been able to install the theme and I still don’t get real support other than some copy-paste like “Try reinstalling the theme”. Is there at least a refund?
Hi there,
We are sorry to hear this however we do see that your request is responded so please provide our support team full permission so they can investigate and reimport the demo for you.
Thank you for your patience and we do hope this will be resolved as soon as possible so please continue the conversation with our support team.
Support
Edge Portfolio part of
Qode Interactive
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I’d like to continue the conversation with the Support but they reply every 48hours without a solution, the only answer is “re-install the theme”. They have my login for 11 days now, and I didn’t receive help. If you can’t assist your customers, refund the purchase!
Hi there,
Please note that our usual support teams response time is within 24h and we do see that your request is marked as high priority, so please continue the conversation with our support team so this can be investigated and that they can help you.
Thank you for your patience.
Support
Edge Portfolio part of
Qode Interactive
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Hllo, in regards to the Main Home demo appearance, will the slideshow area retain that same appearance if only 1 image / slide is used?
Hello,
Thank you for reaching us!
You can change the slider to hero section with the same full screen layout.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I would like to purchase the template but before I do I have 2 questions.
1. Does the theme have a sticky header?
2. On the checkout is it possible to have the order section next to billing and shipping in second column like woodmart theme does? (here is website that uses woodmart theme. just add item to cart and see checkout with 2 columns on desktop and tablet https://www.mountaingardenbotanics.co.uk)
Hello,
Thank you for taking interest in our theme!
1. Yes there is an option in Edge Options > Header to set header behavior to sticky (please see screenshot).
2. Unfortunately no, order details will be shown under the Billing Details.
Feel free to reach us if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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When I use Elementor, I cannot edit my home page, for example. The header overrides the location making it invisible to see the area in which I am trying to edit and add what I need to the page.
Also, how do I edit and add information to the footer area?
Additionally, I can not update the frontend editor on WPBakery. I’ve researched all the videos, and articles and I do not have the extendvc file that is referenced in the Qode library etc. I’ve uninstalled and reinstalled the plugins to ensure they weren’t broken or not compatible with each other etc.
I’ve emailed previously on this and I have yet to hear a reply, please advise soonest as I am unable to proceed with updates on this theme.
Thank you, Megan
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
Support
Edge Portfolio part of
Qode Interactive
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The main banner or slider of the demo https://barista.qodeinteractive.com/ is not responsive. On mobile devices the text moves outside the screen. I have tested this on different browsers and devices. Please assist with a solution.
Hi there,
Once we check the theme demo it is displayed well. So in order to have a bit more information we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Edge Portfolio part of
Qode Interactive
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Good day, Rather than giving generic responses it may be worth checking what the customer is talking about. Right now if you open your own demo site: https://barista.qodeinteractive.com/ you will see that the main slider/banner text is not responsive when you decrease the size of any browser you use to view the site. I will log with your help center but it is worth checking to avoid potential customers experiencing the same issue.
Hi there,
We are sorry but checking the theme on real devices, which we did, does not give us any error or misalignments.
So in order to investigate this more clearly, best practice would be to turn to our support team for help. No intention on giving you generic answers, it is just that we do have a support team and if there is something wrong with our themes it should be corrected. But please note that testing the demo by resizing the browser window is not correct since the theme is responsive and has a set of media-queries which we do follow for different device widths.
Of course if there is anything wrong with our theme it will be corrected, but it is why we do have our support team which can address this issues, if there are any, Thanks for understanding.
Support
Edge Portfolio part of
Qode Interactive
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Hi. I just downloaded version 2.4 and need a serial number to unlock Slider Revolution or its useless. Thanks
Hi there,
The Slider revolution plugin came as bundled within the theme, and we, as theme authors, have purchased an extended license for it. You can read more about this here: Bundled Plugins
Regarding activation, please take a look at the following article: Activating Licenses For Bundled Plugins
If you need any further assistance, please contact us through this email, and include your purchase code in the email and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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HI. I have installed your Instagram Edge plugin. When I want to add it via Elementor, It’s not visible as a widget . Any idea how?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Alternatively you can try using this plugin to connect with Instagram. This plugin is compatible with our themes.
Support
Edge Portfolio part of
Qode Interactive
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my website every day was hacked from plugin cpt edge what should i do ?
Hello,
It’s important to stress that Envato does thorough examinations and inspects all the themes featured on their market, and this is especially true when it comes to the safety aspects. Moreover we, the theme authors, conduct additional tests to eliminate the possibility of there being any malicious content.
We recommend checking the article in this link and you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help regarding any theme related question. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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