38360 comments found.
Is it possible to use this theme to overlap the cards? https://gyazo.com/207e27f3a9eab0b0931d3f7d02cc5569
Hey nforce,
Unfortunately it wouldn’t be possible in the current release without some custom modifications
Kind regards,
hi, when i change ‘Header Box Shadow’ in the header theme settings nothing is changing? theres still a big dark shadow at the top, have turned the cache off.
Hey e3templates,
Please share your site URL in regards so that I may take a look at your settings to assist.
Thanks in advance,
thankyou i found the correct field in settings.
Glad to hear, e3templates 
Hello, l love your theme! I just had a question about the Team Member Style – Meta Below, Bio Model. Is there anyway to better lock in the ratio for the half page bio picture? Or is there an exact dimension it should be to work best so the image doesn’t get as pulled and doesn’t cut off the face? Most screens are fine, but wide screens and vertical tablets seem to have an issue.
Hey mijafe,
I’m glad to hear you’ve been enjoying Salient
You could use CSS to alter the sizing of that image to force a specific aspect ratio. Add the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: https://pastebin.com/bnsZfysU
Thanks for that. I tried it, but I think we want to keep the picture as half the page, so that solution may not work. So then on some big screens, the picture may get cut off so only part of the face is showing. On iPad the same thing happens when tablet is held vertically. When held horizontally, the pictures fit better, but there is a problem with scrolling on the text. Also either way on iPad, there is no “x” button to x out of the window like there is on mobile and web. Thanks for any help.
Hey mijafe,
If you wish to keep the team member photo fullscreen, the aspect ratio of it will change depending on the device you’re using and cause cropping. In the demo, we use images are are slightly further away to allow the cropping to not interfere with the subject as much. If you’d like to share your URL in regards, I’d be glad to take a look at your images to provide some further guidance.
You can also add in the following CSS snippet in order to add the “close” icon in iPad viewports:
https://pastebin.com/mVdSuPqhKind regards,
Hello Support Team,
I have using one of your demo themes, without any code changes or edits. However Google tells me there are error on pages on mobile views. But I am not sure what is wrong, I have not changed anything. Please see below the errors. These errors are on all of the pages, Home page and all of the product pages.
Using theme: eCommerce Robust
Clickable elements too close together Content wider than screen
Can you please help me identify the issues and how to fix them please?
Thank you in advance.
Hey MohsenB,
Running that actual demo through the test doesn’t show the same results: https://search.google.com/test/mobile-friendly/result?id=fmdpg2C0R2dx9fhUsQKS8A
Can you please share your actual URL so that I can take a look? It sounds like your site could be failing to fully load for the test and the results it’s giving are based on an incompletely loaded page.
Thanks in advance
Thank you so much for your support on this.
Of course, here is the site:
https://rougewolf.co.uk/Thank you
If you previously saw that the page was not mobile friendly, it’s possible that the test could have timed out and gave results based on the page without all assets loaded.
Thank you so much for your reply. I have done a new scan and still the 2 issues are showing. (I can’t attach a screenshot), 2 errors show up all the time, not sure what the issue or solution is, but either way google isn’t happy with my site. Are you able to check differently? is there something I can provide you guys privately to check more accurately ? Thank you again.
Hey MohsenB,
The screenshot I previously provided is from the official Google mobile-friendly test.
I would recommend enabling asset minification (css/js) via https://wordpress.org/plugins/autoptimize/ or your preferred performance plugin. That will cut down on the number of requests, and hopefully allow the test to run better.Kind regards,
Thanks for your reply,
I have installed and optimized everything (using Autoptimize) and minified everything. the issue is still there.
I ran the Google Mobile Friendly test separately and results where still the same with the errors,
I ran the Google Mobile Friendly test through the google admin page also, the errors are still visible.
Please see here:
https://snipboard.io/5EiTXx.jpg https://snipboard.io/5edZaq.jpgYour help is appreciated.
Thank you
Hey again MohsenB,
When running your URL through the mobile test, I’m seeing mixed results. i.e. after running the test 10 times, most of the time it’s passing and with one time showing as failing.
On the occasion that it showed as failing with those two warnings, clicking the actual error reveals a screenshot of the page and it’s clear the see that the assets have not loaded for the test: https://ibb.co/zRSvtPB
My guess is that it’s related to the same topic as discussed here on the Google search console forums:
https://support.google.com/webmasters/thread/6413626/problem-with-mobile-usability-error-and-mobile-friendly-test?hl=enHi, I would like to add navigation arrows to the Testimonial Slider ‘Single Visible Basic – style no 4’ as the ones used on ‘Single Visible Minimal – Style no 3’. Would be great to have the option to add in the theme settings in future – is there a code snippet I can use to add this? Many thanks.
Hey lightwavin,
There’s no quick snippet to add arrows to that specific style. It would easier to modify the “Minimal” style to look more like the “Basic” style. Are you just trying to add the quote icon above the testimonials?
Hi, thanks for getting back to me. Good idea, I would like the quote icon as well the nav dots at the bottom instead of the numbering, is that possible?
Hey lightwavin, Adding the icon would be possible via css – add the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
https://pastebin.com/VwfEVVALHowever, the pagination can’t be activated on that style without custom JavaScript modifications.
Kind regards,
Hi, thanks for the css code, appreciate your swift reply, I have implemented that and it is working well. I may need to remove the page numbering at the bottom if we can’t have the dots, can that be hidden? Thank you.
You’re welcome, lightwavi You could remove that by also adding in the following snippet:
.testimonial_slider[data-style=minimal] .controls {
display: none;
}
Cheers
Brilliant, what great service!
Glad I could help, lightwavin
Cheers
Hi guys,
I’m running into an issue with full width video (Nectar Slider, the WP Bakery video element or using the background row / column video.)
At certain browser window / device sizes the video displays fine, filling the row vertically, but if I adjust, or view on narrower devices I get background color bars peeking through on top and bottom.
A very simple solution would be to force the video to always stick to the top of the row / column, and any vertical bars would simply all display at the bottom of the video – but I’m not sure how / where to change this … I’ve selected ‘Top’ for Column Content Alignment, but to no avail…
Hope that all makes sense
Thanks in advance!
A small update; I’ve added the following CSS, but it’s not really ideal.
@media screen and (max-width: 1800px) { body .full-width-section > .nectar-video-wrap { top: -80px!important; } }
This has the desired effect of pinning the row background movie to the top of the row / window (using the header transparency option), but obviously it’s not really ideal…I feel like this is a pretty common scenario, so I’m not sure where I’m going wrong.
Hey ND8
Bars as you are describing would usually occur when the video uploaded is not in the correct aspect ratio. Elements that allow videos to be as a background are expected to be provided in a 16:9 aspect ratio in order to scale them to fit correctly. Can you verify what size you’ve uploaded the videos at?
Kind regards
Oh my lord. Staring me right in the face. I was absolutely certain I was missing something on my side – so obvious, lol – thanks as always
You’re welcome, ND81
Hi,
I’ve been using your updated call to action basic buttons which work well but there’s no option for hover text color, is this something you plan on implementing soon as it seems to me to be a slight oversight or is there a way I can change this manually for some buttons?
eg. a white text/white border black background button hovering to show a white background but the text stays white and not legible.
Thanks
Hey Micatuca,
It will be added as an option in the release.
Feel free to please reach out via the contact form on my author page in regards for a copy of the current beta version with that included
Kind regards,
I write media query for headings in custom css but its not working, The style is getting from salient-dynamic-styles.css, I can’t override the css.
Hey ajinananth, can you please share the CSS rule you’re writing and share your page URL so that I can take a look at your settings to assist?
Thanks in advance,
Would it be reqiured to install the Gutenberg Blocks plugin? Or would Salient work without that and use the Clasic editor plugin?
Any plans of ditching the Classic and eventually moving to Gutenberg? Just trying to minimize the number of plugins that are active.
Hey dzineee,
I’m unsure which Gutenberg Blocks plugin you’re referring to, as Salient doesn’t include any related to that and there are many third party plugins which add blocks to Gutenberg. To answer your question though, you do not need any Gutenberg Blocks plugin to make use of Salient and all of its features.
Kind regards,
Sorry I think I was unclear. I am referring to the plugin called ‘WooCommerce Blocks’ by Automattic. I believe we installed this because it was required for Salient, but maybe I am mistaken?
Would we be able to disable both Gutenberg and the WooCommerce Blocks?
Hey dzineee, that’s an add-on for WooCommerce and it is not required by Salient but rather recommended by WooCommerce – you don’t need to use it. Both that and Gutenberg can be disabled if you wish.
Kind regards,
Thank you for clarifying, I appreciate the help! I have disabled it and will run some tests to see if it used anywhere else.
Added question: Does Salient require the Classic Editor plugin? Or can it run on its own?
No worries, dzineee. Salient doesn’t require the classic editor plugin either. That’s up to you to use that if you prefer it over the block editor when you’re not making use of the Salient WPbakery page builder.
Good Day
Is there a shortcut to add rating on a product before you open the product page.
Hey F5Creative, The product style “Price/Star Ratings on Hover” (available to select in the Salient options > WooCommerce tab) already offers that functionality by default. However, if you would like to keep using a different product style, you can add the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
#ajax-content-wrap .products .star-rating {
display: block!important;
}
Hi! Im running into an issue with padding at the top of all of my blog articles after I removed all the meta etc. Is there code to remove the white space at the top of the blog post so the background lines flush to the menu at the top. Below is a link to a blog page example.
https://www.bulbaritos.com/06hs-vs-01hk/Hey Anthony_And_Marisa!
You can adjust that by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.single-post #ajax-content-wrap .container-wrap {
padding-top: 0;
}
Cheers
Thank you so much! I just noticed that the blog post carousel at the bottom of the page doesn’t have the title and button centered on mobile devices but is on all the other devices. Is there a code to center the title and buttons in the “More content” section on mobile devices at https://www.bulbaritos.com/06hs-vs-01hk/
You’re welcome, Anthony_And_Marisa
add the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
@media only screen and (max-width: 1000px) {
.nectar-recent-posts-slider_multiple_visible .recent-post-container.container {
width: 100%;
}
}
Kind regards,
Thank you!
Mobile map not working – please help https://shoalsbrewery.com/
Hey surfershort, It appears that’s occurring due to the modification to defer the core jQuery library. You should exclude that script from the performance optimizations to allow it to load in its natural location.
Kind regards
Thanks but how do i do that?
Hey surfershort,
If you haven’t knwoingly enabled that modification yourself, then it’s coming from a setting within one of your active performance optimization plugins. You could disable any active performance plugins one at a time and check your site to verify which one is has the setting by seeing when the issue gets corrected.
Kind regards,
Thanks that worked!
Glad that I could help, surfershort
Hello, I’m going to make my website multi-lingual. Tell me if your theme works more correctly with Polylang Pro or WPML CMS
Hey mig-ua,
People use both, but we recommend WPML: https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-the-salient-theme-and-wpml/
Kind regards,
Howdy folks! I am using the Creative Portfolio demo. Is there any way to make the portfolio slider autoplay? Thank you!
Hey raifdeari!
Yes – When editing the “Recent Projects” element, you can use the “Auto rotate” field to specify an auto-rotation in milliseconds: https://ibb.co/pjVpr35
Kind regards,
Hi, I have a problem, in some pages when Im on fullscreen the animations in the images appear when exiting the row, not when entering to the row like it should be, you can see it here https://bit.ly/3RKVgxt so how can I fix it? thanks
Hey santiagoavellaneda,
That issue can occur when using the lazy loading option for images that are not big enough to fill the column that they’re contained in. It will be corrected in the next release, and we can provide the beta version with that change included if you’d like to reach out via the contact form on my author page in regards.
Thanks,
I am having an issue with the WP Bakery Page Builder settings. I only want to use WP Bakery on pages not posts. When I go to Role Manager in WP Bakery and select Pages only I still get the WP Bakery Editor in posts and have to click the blue Classic Mode button to get back to the classic editor. Is this a bug in your custom WP Bakery Salient plugin?
Hey michellejohnson51974,
The role manager portion of the plugin is not modified for Salient, and I can’t replicate that issue when testing locally. Can you kindly open a ticket on the support forum in regards and provide a temporary admin account so that we can take a look at the backend?
Thanks in advance
Hi guys,
Very excited about the incoming update! Just wondering if there’s a way to stop on the last word in the ‘Rotating words’ element, rather than continuous looping?
Thanks
Hey ND81
Unfortunately there’s no functionality built-in yet to handle that. It would require some custom scripting or modifications to the core init.js file from a child theme.
Kind regards
Hi,
For some reason, none of the icons on the front and backend of this website are displaying properly – https://www.tadcastersportstrust.co.uk/
Including all the socials and all the icons on the visual composer.
I’ve tried updating the theme and checking for plugin conflicts but nothing seems to be solving it.
any ideas please?
Thanks
Hey Rory1984, That’s occurring due to a CORS policy error: https://ibb.co/wCtNYps I would contact your hosting company in regards and provide that screenshot – they should be able to add the needed CORS settings for your specific setup to fix that.
Kind regards,
Hi there,
Purchased extended support to troubleshoot an issue, but unable to post on your ticketing system. I keep getting the “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.” message.
Is there any way to reach out to you directly?
Thanks!
Actually. all good! It’s working today
Cheers!
Hey m1k3ca! Glad you were able to access it. The Envato API + Ticksy can take up to an hr to sync with new licenses.
Kind regards,
Hello! I see there is a “Like” funciontality built in. Something called “Nectar Love”. Is this number stored somewhere in the database? If I duplicate a post with 100 likes, does it keep the 100 likes in the new post, or does it reset to 0? Thanks in advance!
Hey juanbosnic!
That count is stored under the meta key “_nectar_love”, and is associated separately for each post ID in the wp_postmeta table. The method you use for post duplication would determine whether or not that post meta field also makes it to the new post.
Kind regards,
