39372 comments found.
In Instagram Element, If we increase the Number Of Posts from 10 to any other higher number like 12 or 16, then we loose the Image Link of Instagram Image Post.
Please take a look and fix the issue.
Thank You.
Hi
We have tested this with 20 posts and we are not able to replicate an issue. You can reach out to our support team for further help. Please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, in the Videographer theme the Audio element does not autoplay.
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Is it possible to make such an appearance of the store on your template. It is necessary to make such an arrangement of elements in the product category. “Compare”, “Favorites”.
http://joxi.ru/E2pPyYxcvLggP2Hi
While a price filter and the button layout can be made, the theme does not have a Wishlist feature. As this is related more to WooCommerce, this will need a WooCommerce functionality
We would be glad to have you as a part of our growing community
Thank you, Shaminder
How can I make the theme page layout full width, boxed?
Hi
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Hi… I have something in mind… Can I build a custom form(maybe wpforms) to create a prebuild post or page with custom url, and then give the user some option to pay for that custom url if he likes?? something like Live-Preview
Hello @pisd
I am afraid that is not an option to create a custom page or post via forms and add a payment option to that, this will require customisation into the Avada itself or a 3rd party plugin that offers something similar.
Thanks
-Ammar
Is it possible to use sections/elements from 1 design in another? Are they all imported as “templates” or how would this work?
Hi,
You can for sure import single prebuilt pages from any of our other prebuilt like so:
Avada is a one time purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with ~90 premade demos/sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/
- Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/
Thank you. – Abbas
hello, i have a token and i tried to insert it into registration tab. It says that i need a purchase code. How can i retrieve the purchase code from the token? i am not the first buyer of the theme and i have no contacts with the first buyer. Kind regards
Hello @Milord85
I am afraid we do not have any access to your Envato account and will not be able to provide you with the purchase code, it can only be viewed by downloading it from the user account, if you do not have access to it, we suggest you to please get in touch with the person who purchased Avada and communicate with them further, another option is to purchase your own license and then replace the purchase code there.
Thanks
-Ammar
Hi Avada team, is your theme already fully 100% compatible with the SEO tool rankmath and in this way integrated to check the SEO data, schema selections aso.? If not yet – may it be soon, any schedule? Thanks for more details. Regards, Sommarro
Hi,
Avada does work with rank math (breadcrumbs and image site map support). However content analysis from rank math will not work as they don’t support shortcode extraction for Page Builders.
Thank you. – Abbas
Dear Team, i have problem with saving pages…if i click “save” it wont be saved and i will be redirected to posts page..also live edit is not working..saving in progress rotating for ever…thank you
Hello @mrwn
Sounds like an issue with permalinks or some bad redirection, however in order to take a closer look into this issue further we need you to please open a support ticket with our team, please follow the instructions below to open a new support ticket.
Click Here to Get Avada Support
Thanks
-Ammar
Hello, i want to buy this theme , but very costly, can you give some discount. i will be thankful..
Hi,
- In terms of bulk discounts, individual discounts, charitable discounts, and as much as we would love to be able to do that, the Envato marketplace does not give us the ability to discount individual purchases or provide coupons. To be alerted as to when we have our next sale event please do sign up for our newsletter -> http://eepurl.com/baszhX - The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU - You will also receive free theme updates for life - You will gain access to all of the Avada demos -> https://avada.theme-fusion.com - Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start
Thank you. – Abbas
How to update avada 7.6.1 to 7.8 or latest ver?
Hi,
For that please see our update instructions:
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you. – Abbas
You guys have an issue in saving while in Live Edit when the page you are trying to save contains an “iframe” ... that´s for sure. Only way to insert an “iframe” and carry on working is editing the site through the backend. Shame…
Hi,
Please see that you’re on Avada 7.8 and try again.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will resolve this for you.
Click Here To Get Avada Support
Thank you. – Abbas
Hi there. ACF is not shown for users with an author role. How can I change this?
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
“You Have 1 Item In Your Cart”: why is it (nearly?) impossible to translate, in a monolanguage site? This has been a never-ending question over the years. Thank you.
Hi,
You can easily translate that string with LocoTranslate plugin or by editing the translation file through the free PO Edit application.
For details, please see: http://theme-fusion.com/avada-doc/translations/
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hello, thank you for your reply. Actually I would rather not install an additional plugin. I had already tried translating that text string either in Avada-it_IT-po and woocommerce-it_IT.po files, but there is no reference for “You Have 1 Item In Your Cart”. I also tried searching it partially (“in your cart”). Could you please point me to the right .po file? Thank you.
Hello Numbernine
There is no need of that plugin if you are already aware of the process of translations via poeditor, you should be able to find this string inside Avada Builder files, however if the issue persists please open a support ticket and our team will assist you further.
Click Here to Get Avada Support
Thanks
-Ammar
Actually, .pot files in Fusion Builder and Fusion Core plugins do not contain the string “You Have 1 Item In Your Cart” or even part of it.
Why is this basic element so complicated to control?
Thank you.
Hello There
My apologies, this specific string is inside Avada Files, if you are not seeing it there please make sure that the file strings are updated.
Thanks
-Ammar
Hello, just an update to close the request: I checked again all .po files, with no success. I then re-downloaded the same files from another installation and found the “You Have 1 Item In Your Cart” string in the Avada-it_IT.po file, with either singular and plural text. Difficult to explain, but now it works. Thank you Ammar.
Glad to hear it works now 
I want to create a gallery where I can filter sports, nature, people, more. It is possible? First I want to show the best photos “home” filter then you can choose if you want to see more of sports or nature.
Is it possible with that theme?
If not can I create gallery folder categories and show them seperate?
Hello @MSLink
You can definitely create this using our Portfolio element combined with postcards, they have an ability where you can setup filters based on category, this also gives you an ability to actually create multiple pages with a specific category.
We will be happy for you to be a part of this amazing Community
Thanks
-Ammar
Thank you for reply : )
We’re glad to assist.
Hello, Can you please let us know how we can add custom post type to design elements e.g as of now portfolio is already added in design elements we need to add product custom type to design elements how we can achieve this? Appreciate your response Thanks
Hello @chheda
We will gladly assist you with this issue, however as the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here to Get Avada Support
Thanks
-Ammar
Hello, I made a purchase of the Avada theme, but the license number is having problems because when I go to validate it has a message that it is being used on another site, can you please solve it? My Username is: JEANBARB JEAN CARLOS BARBOSA Email: contato@j1designdigital.com.br
Hi there
You can log into your support account, navigate to the “Purchase Code” tab, and register and manage all of your subdomains/domains there. If you have not already done so, please register a support account as explained here > https://theme-fusion.com/documentation/avada/support/how-to-register-for-avada-support/
Thank you, MB
Im trying to figure out which prebuilt website I installed. I have since customized it so much I cant tell which one I chose. How do I utilize the prebuilt elements like client sliders etc If I deleted all the demo pages?
Also would like to use elements from other sites like a image scroller..
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
I didn’t see the option to connect custom domain for each tenant?
Hi
I am afraid we do not follow your query. Is the above question specific to Avada?
Thank you, Shaminder
Hi! Is it possible to make an image gallery with categories in Avada? Thanks.
Hello @lidiamm
I am not entirely sure what you mean by gallery via category but i believe you meant to use the category main images in this case, doing that via gallery element is not a possibility right now, you can however get something close using the postcards.
If you need further assistance with this, please open a support ticket and our team will get back to you.
Click Here to Get Avada Support
Thanks
-Ammar
