3288 comments found.
I’m testing out the color swatches on (Digital Shop demol), but it’s not working, there’s no dropdown or labels to select from, and attributes appear as tables under (Additional)
Hi Team, I am in need of a small piece of code to make the “aux-toggle-widget-wrapper” to be on open state. Right now by default its closed. Need to click on the toggle to reveal the items, but i would like to show the items by default without click and reveal.
Widget : Product Categories
Hi! We have a license that we can’t activate for theme 3909293. The theme was actually used on speedesign.pt, but in its free version, that is, without activating the pro theme. Soon we should have the theme available to use on another site, correct? Can you confirm me what’s going on?
Thanks
Hi please contact our help center if you face the issue after reading this doc about license https://docs.phlox.pro/article/174-transfer-license
It’s functional. Thanks for the help!
you are welcome 
I am using a phlox GPL license (in the last update) to test it before buying it, I have a problem using the “trend agency” demo, in the mobile version of “Works” page, the portfolio grid widget loads very slowly (I already have the images optimized), and when scroll to load the following portfolios (pagination), it returns to the header (this problem happens in the desktop version too), if I can solve it I buy the topic, I await your answers
Critical Problems:
- The Plugin “Phlox Core Elements” has been removed from wordpress.org.
Plugin contains an unpatched security vulnerability.
Update includes security-related fixes.
I logged a support ticket 20hours ago. Ineed your urgent response please
Good day, I logged this ticket 8 days ago and the issue has not been resolved. I need you to please send me a direct link to the file as this is a live site
Dear wilkinsonisabella10 , Have you seen this link? https://docs.phlox.pro/article/257-fix-installation The download link is there as well. while you can simply download the latest version from Themeforest then everything would be fine and it download and install PHlox core plugin from our server
Please let me know if still got issue Regards
The “Phlox Core Elements” plugin has been removed from wordpress.org.
Plugin contains unpatched vulnerability.
The new version of the Phlox Core Elements is submitted to the WordPress repository and it will be available to download soon which will take care of this problem as well.
Thank you
Hi, Thanks for shareing your info about this to others. I just write down the fix as well.
Please note that this is a temporary issue. The new version of the Phlox Core Elements is already sent to the WordPress repository and it will be available to download soon. Unfortunately, the delay is from the WordPress repository and we cant do much about it. For now, you can install Phlox Core Elements manually and continue with the Phlox theme without any issue. Here is a guideline for that: https://docs.phlox.pro/article/257-fix-installationHello, I just bought your template but when I do the installation, it says that the installation failed.
???’
Hi. Please note that this is a temporary issue. follow these steps if you still got issue then submit a ticket about your issue please.
The new version of the Phlox Core Elements is already sent to the WordPress repository and it will be available to download soon. Unfortunately, the delay is from the WordPress repository and we can`t do much about it. For now, you can install Phlox Core Elements manually and continue with the Phlox theme without any issue. Here is a guideline for that: https://docs.phlox.pro/article/257-fix-installationHi there,
We’re plugin developers, and a mutual customer is having the following issue: the functions.php file keeps becoming blank for some reason. It does not have ‘require( ‘auxin/auxin-include/auxin.php’ );’ and because of this it triggers a critical error.
I don’t know why it keeps happening. Do you have any idea? Or is there another place I can add “require( ‘auxin/auxin-include/auxin.php’ );” so we can just prevent the error and close the issue?
Thank you,
Presale: it is possible to see a portfolio with filter? ty
Regards
I’m just testing on localhost, do I need a purchase code to activate? If I enter the purchase code now, will I be able to activate it again later on the online website?.....oh, and I just found out that it can’t be activated on localhost!
When exactly will the Element Pro Pack plugin be updated? I’ve been waiting for this plugin update for over a month!! I need this updated ASAP. They are on version 6.3.0 now and we still have version 6.0.7—seriously if you are including a plugin you must maintain the updates.
Hi, Sorry but right now we are testing our new update and it will be released most likely by the end of this week. The bundle plugins updates also will be there.
Regards
What a great support team! They really helped me to solve several issues, thank you so much! and all of my tickets were answered very fast.
We are happy to hear that. and also we are working on our update as well to make PHlox even better.
Regards
Is there a way so i can use the social autoshare from jetpack with your phlox news taxonomy instead of posts?
the code i use is
i am adding it as function using code snippets but it is not working
add_action(‘init’, ‘my_custom_init’);function my_custom_init() { add_post_type_support( ‘news’, ‘publicize’ ); } // Register Custom Post Type function jetpackme_custom_post_type() {
$labels = array(
'name' => _x( 'news', 'Post Type General Name', 'text_domain' ),
);
$args = array(
'label' => __( 'news', 'text_domain' ),
'supports' => array( 'title', 'editor', 'publicize', 'wpcom-markdown' ),
);
register_post_type( 'news', $args );
} // Hook into the ‘init’ action add_action( ‘init’, ‘jetpackme_custom_post_type’, 0 );
I found it my self
Happy to hear that
Hi guys o/ Once bought, can I use it’s license in multiple sites at once? I’ve a couple business in different fronts, with a couple sites. Can I use my same license to all of them? I’ve 3 sites.
Is Elementor included free of charge?
Hi. Elementor has a free version and also a pro version. The free version is included in the Phlox theme package and also please note that all the Phlox demos are built with the free version.
So no. the pro version of Elementor is not included in any theme based on their policy
Hey Guys! Pre-purchase question: is it possible to connect the newsletter form in your theme with a MailChimp? What I’d need to do to make it work?
Hi. Yes of course. Mailchimp has a WordPress plugin that is compatible with the Phlox. Please check out the Mailchimp website for the configuration details.
Hello, i need developer support. Woocommerce thumbnails as gif file not supported in your theme. I submitted the tickets and didn’t get any help from you. Your team member said, he submitted my ticket as urgent to developers but they didn’t solve my issue.
Hi. This is reported to our dev team. thanks for reporting this. We appreciate your patience while we check to apply the necessary changes. We will be in contact via your ticket at our help center.
No one solve my issue! just waste of time 
hi, i was trying to make a ticket but i get this message: Averta Support Center Error message Cannot read properties of undefined (reading ‘status’)
This is my question.
when i use the demo importer, none images have been imported.
any idea how i can solve this?
ps. i use an offline wamp server to test and make wordpress websites.
thanks
Hi. Yes unfortunately local servers have this problem in common and it`s not specifically related to the Phlox. Normally there is a configuration problem that is causing this. Please check the connection from your local server to the main Phlox website and make sure it works. www.phlox.pro If that`s OK, then try increasing the PHP memory and timeout limit.
Let us know