306 comments found.
change permalink porftfolio I wanna that my portfolio widget redirect to a pagae instead
Hello there!
In relation to the issue here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
It says there are many bugs in the reviews/comments, are they fixed? I am absolutly new to wordpress.org and am looking for an easy way to create a website
In relation to your question here, I’m not quite certain on the exact bugs in reference here. However, we have resolved some of the issues within the theme in updates and we will also be releasing a theme update with a couple of other fixes to some pointed out issues.
Should you have any questions, please do let us know.
Kind Regards,
John from Fox Themes
Support Team
I also have a problem installing the demo data and waiting for support to reply, can someone tell me how they managed to get it please?
With respect to your query here, we have already replied to your ticket. Kindly check on it and get back to us within the ticket
Kind Regards,
John from Fox Themes
Support Team
Hi, yes I got it and replied and granted you access to my backend but wanted to know if anyone had the data content file link to get a little bit faster because my website has been in maintenance for days and I’m kind of in a hurry. I hope you can fix this soon, thanks!
The import process should work by default, after being triggered from the Appearance >Import Demo Data section. You don’t need any other files or additions for it to work.
Please do get back to us within the ticket
Kind Regards,
John from Fox Themes
Support Team
Hello, presale question. I want to add a zoom image to my gallery. The person accessing the picture can view more details on the posted picture. I saw that you have something like this, but I want to know if the plugin is included and it’s pro and if I have the possibility to change the white background to the displayed picture. Also, it works ok on mobile with a two-finger tap and supports scrolling of the image it supports mobile pinch zoom on the image and the touch-swipe over sensitive. Thank you
Hey there,
With respect to your question here, galleries within the theme are designed differently. could you please share a link to the exact demo Gallery in reference so hat we are in a position to advise based on this.
We look forward to your reply
Kind Regards,
John from Fox Themes
Support Team
We’ve requested a refund almost a month ago, your theme has a critical error and support takes over a month to reply. Please assist this is getting ridiculous!
Your refund is already granted
Kind Regards,
John from Fox Themes
Support Team
I have sent an email to support, but have not heard back.
ARE YOU ON VACATIONS OR WHAT?!
Sorry for the late reply
In this case, kindly get back to us within your ticket in regard to the domain issue
Kind Regards,John from Fox Themes
Support Team
Hello, I see in your item description that the site is supposed to be fast and havea favorable score on GT Metrix, however, after installing your demo and running GT Metrix, the score was an F. It appears to be because of the heavy amount of CSS code. Why is this happening and why is the site so slow?
Hi guys, it looks like a great theme but just a word of advice, your demo is awfully slow. It’s not my connection, all other demos load quickly. I did not have a chance to look at your themes thoroughly because that would have taken forever.
I think you need to speed up your hosting service or maybe it’s something else.
Cheers, great work.
Thanks for bringing this to our attention. I wish share this information with our lead team.
Kind Regards,
John from Fox Themes
Support Team
I have issues in Theme. I have contacted two times with author. After few weeks noone is responding.
Hey there,
In relation to your query here, I can see all your tickets are replied to but there has been no feedback from you. Kindly get back to us within the tickets.
Kind Regards,
John from Fox Themes
Support Team
I have raised a ticket and it took more than 3 days. no one response to my ticket.
Hey there,
With respect to your query here, I believe that our team is already in touch with you. We will also be getting back to you on the replies.
Kind Regards,
John from Fox Themes
Support Team
I have sent two email and but didn’t respond. Your team upload wrong demo data.
I’m very disappointed about your service.
Hey there,
With respect to your query here, all the demo content was imported to your site. The page you are requesting is also in place. Please properly check into your demo content
Kind Regards,
John from Fox Themes
Support Team
Errors on PHP8.0 PHP Warning: Trying to access array offset on value of type bool in wp-content\themes\wiso\assets\css\custom.css.php on line 5025 and more
Hello there!
In relation to the issue here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
This theme have problems, critical issues and support can not fix it, dont buy it!!
Hello there!
In relation to your query here, I don’t see any support tickets from you within our support account. As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you on the issues you are referring to.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
Is this theme woocommerce 6 compatible?
With respect to your question here, we have addressed this within your ticket
Please check into it
Kind Regards,
John from Fox Themes
Support Team
Hello, we have emailed you for support, received a response requesting log in information, sent the information, and we haven’t heard back from you. Can you please help us with our issue? The demo import process isn’t working for us.
Hey there,
Your ticket was replied to and we have just replied to your latest request.
Kind Regards,
John from Fox Themes
Support Team
How do i change the grid hovers to either a blur or zoom out ?
Also is there a way to have a different image on the gallery listing page? and different on the detail page
Hello there!
In relation to your questions here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
Is there an oportunity to make dark look of the template? I’ve got maybe somme more questions, but if not, I would not coinsider to buy it. I don’t have any knowledge about coding.
Hey there,
In relation to your question here, unfortunately the theme does not provide an option to have this integrated by default.
Kind Regards,
John from Fox Themes
Support Team
Thank You John for Your answer.
Hey there,
You are welcome.
Please feel free to raise any new questions.
Kind Regards,
John from Fox Themes
Support Team
Ok, thanks a lot. One more maybe, bocause I had some problems with aspect ratio refered to the thumbs in masonry galleries in other template. Especially mixed masonry type. Are there no problems with that in Your template. It is the most important for me.More than dark skin of the site.
Hello there!
In relation to your question here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
Image Overlay Good day. I have just purchased your theme. I am trying to create the image overlay effect as in this page: https://wiso.foxthemes.me/portfolio-item/yellow-mood/ Is there a setting I am missing? Thanks.
Hello there!
In relaton to your question here, as the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
Dear Fox themes! I have a problem. After the zip file install writes:
Extract package…
Installing the template…
The package cannot be installed. The template does not contain the style.css file.
Template installation error.
What is problem? Thanks
Hey there,
In relation to the query here, that means that you are installing the wrong zip file. Please see the guide here on how to install the correct theme zip file:
Theme is missing the style.css stylesheet error
I hope this helps
Kind Regards,
John from Fox Themes
Support Team
Please help, I cannot edit, replace, or delete the photos in the grid. Yesterday I could change the photos but today that option to do that disappeared. Do you know of a bug that would cause that? Can you please help.
Hello there!
With respect to the issue here, kindly get back to us within your ticket.
John from Fox ThemesSupport Team
Kind regards,
I have a red boxe in the plugin list behind each plugin when i activate the plufin wiso. What does it mean?
Hello there!
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Wiso Support
Kind regards,
John from Fox ThemesSupport Team
