12043 comments found.
I’ve tried to open a support ticket, but the login and password I use to purchase the theme add-ons, the same email associated with this envato account doesn’t work, when I click to get a new password it tells me that the site isn’t configured properly to send emails. I’ve also tried to login with Envato, but it just keeps showing a loading spinning image with the words “Logging Into Envato” Please help. This is quite frustrating.
I figured out another way to get a support ticket opened up.
That’s great
I have the same question asked by this person. Since I don’t see the answer I’m reposting his question.
lloydappy
Hi, I want to create a restaurant directory. But I need to have category pages for SEO purposes. For example, I want to list every seafood restaurant in London. Does your theme have a URL structure that supports this?
eg [site-url]/restaurant/london/seafood ???
I also need to have a unique page title, H1 and body text for each category page.
We have 125 cities and 30 different food types, so we need 3,750 category pages.
Can there be unique pages for each category?
We need this for SEO.
Hi
Yes you can get the seperate page for each category but the url structure you are asking is not available. As we are using wp default url structure.
If you want to achieve this then customization work will require
Thanks
Hi, I just want to know when a user search for a listing can we put the paid listings at the top of search results?
Hi ghyath_moussa,
Thank you for your interest in ListingPro!
All the listings were advertised or shown at the top of the search results. Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
On the Theme page you advertisee ton of Prebuild Demo for several nice… WHERE ARE THEY??
Hi Exophonix2,
You can find them here: https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I want to create a restaurant directory. But I need to have category pages for SEO purposes. For example, I want to list every seafood restaurant in London. Does your theme have a URL structure that supports this?
eg [site-url]/restaurant/london/seafood ???
I also need to have a unique page title, H1 and body text for each category page.
We have 125 cities and 30 different food types, so we need 3,750 category pages.
Can there be unique pages for each category?
We need this for SEO.
Hi
Yes you can get the seperate page for each category but the url structure you are asking is not available. As we are using wp default url structure.
If you want to achieve this then customization work will require
Thanks
Hello,
Is it possible that the homepage Map automatically be focused on the actual user location? I saw that there is geolocation functionality, but I didn’t see it mention whether homepage Map banner can automatically focus on the current user location..
Hi
When some listing will associate with the user’s location then map will be focused on user’s location
Thanks
Hi,
I purchase your theme a while back, never set it up though, I also renewed the support and didn’t use it…the reason why is that my apple computer stopped working last year…so I haven’t had a computer for over a year…just wasn’t in the budget to fix it…due to covid…I did renew the support…thinking that I would be able to get everything back on track soon…I see now that that was not a good idea. So…now I’m ready to start working on the theme…I was able to finally get my computer working again…however…the support has expired…to extend the support again…now cost more than the entire theme…how do I get started with this?
Please advise…
Thanks
Hi nickieslist,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
I have a pre-purchase question. For each of the listing, is there a way that a vcard QR code be generated from the fields (Name, Phone, Email, Address) that the listing owners fill up in their profile page and have the QR code automatically displayed on the listing page? If this feature is not currently available, do you do custom development?
Thank you & looking forward to hearing from you.
Hi esthergohtm,
We are really sorry but there is no such feature in theme but it can be developed with customization.
Yes we have customization department, you may contact with them Here
Thanks
Thank you very much for your prompt response. I will contact the customization department. Thanks.
You are Welcome 
Do you offer a standalone listing plugin which I can use with my theme? I just want to add a listing section while keeping the theme I am using now.
Hi eltye,
We are sorry but that is not possible. LISTINGPRO is a theme and cannot be used along with another theme
Thanks
Is there an option for a price range slider or to input a min and max value.
Hi wblake1,
Nope, you have to add a single value in the plan, there is no minimum and maximum. You may create two plans one for the max and the other for the minimum.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
I see that the price ranges are $,$$,$$$, and $$$$. How are the users supposed to know what these symbols represent monetarily?
Hi wblake1,
Thanks for your interest in ListingPro!
When they add their listing they have the option to tell if the business is expensive or not.
Let us know if you have other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for getting back to me.
Understood but it is too relative. Expensive to one person may be moderate to another.
Is there an option for a price range slider or to input a min and max value.
We are really sorry but there is no such option right now
Thanks
We are unable to create support tickets on your page, error: Error – invalid_grant
Code not found
Hi vila00,
Please flush the cache from your browser or use a different browse. It will work for you, That is only a cache issue
Thanks
Hello there,
When I am logged out my website is only showing ‘sign in’ button, is it possible to show both add listing and sign in button for non logged in users as well ?
2) is it possible to change ‘add listing’ button text in header ?
Hi sam7862433,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
Hi, I love your theme but just one problem. People are submitting multiple listings with the same domain/website. I had to spend lots of time removing them. Is it possible to check if the domain already exists in the directory and not allow duplicate submission of a domain? Thank you.
Hi ozwds,
Currently there is no such feature in theme but it can be done with customization
Thanks
Hi, can we order the listings as payed or not, I mean if anyone search about any listing can I put the paied listing at first then the unpaied?
Hi ghyath_moussa,
Thank you for your interest in ListingPro!
Not possible you can set their sequence by title, most rated, most reviewed, by date but not paid unpaid feature, also we have the functionality of ads to prioritize the listings on three different places, on a search result, home page, and detail page sidebar.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello there, is it possible to add slider for listings i.e my page has more than 20 listings I want to show in the featured listings section, but whenever I do that, it creates 6-7 rows, instead I want to use a slider so that user don’t need to scroll down.
Hi sam7862433,
There is no such feature available in theme. It can be achieved by customization
Thanks
Hi there. I have a question about dummy data. My client has an old site built with your theme but it has not been updated for years. He has bought a licence and I want to update the theme now. From what I can see there has not been any coding done, however the site has lots of listings and reviews now. If I update the theme, will the listings stay untouch? I do not want them deleted. I am afraid that dummy content will replace an actual content.
Hi juliabaagio,
Please backup your data before you update.
Here’s an article https://docs.listingprowp.com/knowledgebase/how-to-backup-and-update-listingpro-wordpress-theme/ for that.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have a problem
My client bought a license of your theme.
I have developed the staging site on my server and set up the license key on this site.
Now I have uploaded the website to my client’s server, but the license points to my staging server (localhost), how can I change the url of the license to point to the client’s website?
Hi franfal,
This is how you can customize the url https://docs.listingprowp.com/faq/can-i-customize-the-url/
Best Regards,
Natyra from Cridio
Customer Success Ninja
hello Natyra__Cridi
What I need is to change the url of the theme license (currently it points to localhost as you can see in the screenshot).
I don’t need to change the url of the website as you indicate in your answer.
You need to deactivate the license from the localhost where you have activated it, If you have deleted that localhost site then please create a ticket on helpdesk and provide your new site WP Admin Login details where license will be activated then our tech team will resolve the issue for you
Thanks
Hi i have a simple question i have 3 events in row how to made them to be 6 in the row
Hi jovicbratislav,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
can you please respond my ticket I really need help, thank you
Hi Elena2020A,
Please have some patience, Your ticket will be entertained as per sequence
Thanks
thank you they respond to me
You are Welcome 