4879 comments found.
Hello! Tell me how to install demo data I can not find?
Hello,
Please read https://videotube.marstheme.com/documentation/#import-content
Thanks for your purchase, I hope that helps.
Hello, we need an endpoint connection to the videos for our new app. Unfortunately, I can’t find one at https://medentis-akademie.de/wp-json.
Greeting S. Wagner
Hi Wagner,
Unfortunately, such an endpoint is not ready, I’m afraid you would need to hire a freelancer for that.
Thanks.
Pre-sale Question: Can I upload videos from mobile device iPhone and/or Android, or can I add other file formats e.g .mov??
During a hosting migration, it seems my header (search and navigation) code may have been corrupted. For example, on mobile, the navigation bar does not work at all. My website is www.justthegays.com. Do you happen to have an easy fix for this without having to reinstall the entire theme/losing all my data? Any help would be greatly appreciated!
Hello,
It seems the theme is broken, did you modify something?
If you didn’t modify any files of the theme, you can re-download the theme from your Downloads page and just update/override it https://nimb.ws/Kf5rFj
I hope it works.
Is there a way to stop the page from scrolling to the top after hitting the “Turn Off Light” button?
I would like it to scroll to the top of the video instead of the top of the page.
Thanks. I appreciate any help.
Hello,
It does not scroll to the top after hitting the button
, you can check the live demo https://videotube.marstheme.com/video/katy-perry-roar/
Please view any video at firstcontactfilmfestival DOT com and activate the Turn Off Light feature. It scrolls the page to the top.
The page in your example literally scrolls up after the light goes out. I have never resolved this issue.
Yes, it works as intended
Good Day
Thanx for the reply.
Please help me exchange my videotube to streamtube however if not possible a refund is also ok.
My email is aldrintin@gmail.com.
I appreciate your kind assistance.
Aldrin
Hello Aldrin,
You can open a refund request here, I’m not able to exchange the license for you, please let me know here if you have any pre-sale questions.
Thanks.
Good day’
Page name https://videos.tradingview.co.za
I purchased the product videotube, my email is aldrintin@gmail.com.
I am creating a page where users will upload videos but i am failing, i have installed the theme, but do not see the page where users can upload videos.
May you please help me with this.
I appreciate your help in advance.
Kind Regards
Aldrin
Hello Aldrin,
I suggest that you read the documentation, it may save you a lot of time.
Honestly, VideoTube is a video blog theme, it hasn’t been designed for multiple authors with their own dashboard, it has a simple upload page as you have seen.
You may check out StreamTube, our latest video WordPress theme, we have added a lot of powerful features to the theme, if you like StreamTube, We are happy to give you a refund for VideoTube, please note that we don’t refer you to purchase StreamTube, if you need a video platform with multiple authors, StreamTube is suitable for you.
Don’t hesitate to let us know if you have any questions.
Thanks.
Hello there,
I want to create a category and subcategories page on my site. I want the category titles as looks, not the videos in that category. Is it possible? I enter the content as videos, not post.
- Navigate to Videos > Video Category page (screenshot) and add many category items as you want.
- Navigate to Appearance > Menus, create or edit your menu and select the Video Category items to the menu (screenshot)
- Save changes.
sorry for my bad
i have 50+ video categories and i just want to make a page. This page show video categories name and photos if user click it and then it goes related categories videos. i try to make it alt-categories and normal categories is it possible ?
Hello,
Unfortunately, such a template is not available, also the Video Category taxonomy does not support featured images yet.
Thanks.
Please when I upload a video file from my computer, it’s not creating thumbnails…. But thumbnails come when I upload from YouTube Please help
Hello, that is normal, generating video thumbnail images is not supported, you may try this free plugin, it can create video images on the browser.
Please how do I add WhatsApp share to the share button
I updated the theme today and now it’s been loading EXTREMELY slow. I spent 4 hours with my Host and my developer and they all are saying that it’s because of the Redux Framework plugin. I have updated the Wordpress files, the theme itself, and all plugins. Also, the site is no longer displaying correctly either. What is a bad idea to update? Looks like it created a ton of loading problems unlike how you were saying it would increase load times. I need help please.
Could you share the website URL and the admin credentials via this form privately? I will have a look into it.
Absolutely. Just sent it over. Thank you so much.
Hello,
Firstly, please make sure that you have updated the theme and all active plugins to the newest version, also, you should deactivate all unused plugins.
Honestly, I have no idea why the Redux is causing slow loading, I will investigate this problem and let you know if I found something, at the moment, I’m afraid you would need to downgrade the Redux plugin, all previous versions can be found here https://wordpress.org/plugins/redux-framework/advanced/
Thanks.
I don’t understand. I do have the updated most current theme and all active plugins are updated to the newest version as I told you in private. All unused plugins are deactivated. My hosting company and my developer dug into this for 6 hours straight.
How can I downgrade the Redux plugin version if it’s required to run the newest version of the theme???
I just downgraded the Redux plugin all the way back to 4.2.10 and it still didn’t change anything. Site is still broken.
Does your theme background setting support Chinese section?
Hello,
I’m not sure I fully understand the question, if you asked for changing background, why not? it is just CSS or an image.
Thanks for your interest.
please i purchase the theme i uploaded videos on the site but anytime i visit the page, the video does not show and i can`t also see the submit button
Hello,
It seems you found that, I can see the submit form on your website, please let me know if you need any assistance.
Thanks for your purchase.
when ever i click on submit and select upload, i get error message..it accept on YouTube links and i can`t also see the profile widget… please send me whatsapp number or email so you can help with it
Hello,
1. You can navigate to Appearance > Theme Options > Submit Form and select File from the Video Type field, this enables the file upload option.
2. To show the Profile form, you may activate this free plugin, keep in mind that you could always use another profile plugin if you wish.
3. To show the Profile widget, you can navigate to Appearance > Widgets, drag and drop the [VideoTube] Login Form widget to the sidebar area as you want.
I hope that helps.
Thanks but no. 1 is not working I selected all the options from the submit tab When I click on upload a video file or record a video This message pop up “Please upload a video instead
Ok
Suppress dialogue
I was able to figure it out Thanks
I’m glad to know you found that, feel free to let me know if you have further questions.
Thanks.
Please I can’t see the user upload when one register from my site Lexisv.com
Hello good afternoon, a few days ago I bought your template, I installed it and imported the sample files, now I have installed a post automation plugin from YouTube (Automatize WP) I have been using this plugin with another video template that I have on another website and it works well since it publishes the youtube codes inside the box in the template for said code, but in your template it does not work like that, it inserts the code in the description section and that makes it impossible to reproduce the videos.
I don’t know if you can understand me despite the translation, however if you give me the opportunity to send you some screenshots everything will be understood. Thank you
Hello,
do you use the WordPress Automatic Plugin? if so, you will need to set up a few things, please check this screenshot, it says all things you need.
I hope it works.
Can you pass me the link without the tinyurl shortener? is that chrome is blocking that page: tinyurl.com normally uses encryption to protect your information. When Chrome tried to connect to tinyurl.com, the website returned unusual and incorrect credentials. This can happen if an attacker tries to impersonate tinyurl.com or if a Wi-Fi login screen drops the connection. Your information is still protected, as Chrome stopped the connection before any data was exchanged.
You can’t access tinyurl.com right now because the website uses HSTS. Attacks and network errors are usually temporary, so this page will likely work later.
Here you go https://drive.google.com/file/d/1ao--ufkch6lpvgC29G2-hxAihhec5lmM/view?usp=sharing
I hope it works.
Thank you, I have already managed to make it work thanks to your answer, and now I have another question, I want to put the archive widget on the side of the web but it only shows post files, is it possible that it also shows the files of the videos section? I also want to put a function that shortens the text but as I found it it only affects the post, what is the address of the permanent links of the videos? I leave here the function that I want to implement to help me know what I put instead of the variable ”$post” example: } add_filter (‘excerpt_length’, ‘ejr_limite_extracto’, 999); function ejr_nuevo_excerpt ($more) { global $post; return ‘ Leer más’; } add_filter (‘excerpt_more’, ‘ejr_nuevo_excerpt’);
function ejr_limite_extracto ($longitud) {
return 15;
Thank you.
Hello,
1. Did you mean the Archives widget? do you want to show videos on the archive pages?
2. Could you share your website URL and point me to the texts that you want to shorten? I will have a look into that.
Thanks.
Then the search engine, I would like it to also search in the video categories, since now it only does it in the posts. Thank you
Hello,
Your website is under maintenance, I’m not sure how it looks.
- I guess you asked for showing videos along with normal posts on the archive pages, if so, you can put this code snippet to the end of videotube/functions.php or videotube-child/functions.php file if the child theme is active, it may work.
- The search results should only show videos, I’m not sure I fully understand what you mean.
- To limit the post excerpt, you can navigate to Appearance > Theme Options > Misc section and change the Post Excerpt Length value, it may work.
I hope that helps.
The video categories do not appear either
The video categories do not appear either: https://drive.google.com/file/d/1ITXxmUvYchgp3PSVQDS0-nh9quKRaZUT/view?usp=sharing
Hello,
I misunderstood what you meant, these widgets do not support custom post type by default, however, as always, you can try this code snippet instead https://pastebin.com/UeV8d875 the Archive and Category widgets will work as expected.
Regarding the Calendar widget, unfortunately, it only supports the default post type, which means we can’t make it work with the Video post type, you shouldn’t worry because you can always use the 3rd party plugin to extend your WP website, this plugin looks promise https://wordpress.org/plugins/wp-fullcalendar/ the plugin supports shortcode which you can show its content using Custom HTML widget (screenshot).
I hope that helps.
I’m sorry but it still doesn’t work, it only shows the category of tickets and not the video ones, as well as files it only shows the current month of the pors of tickets and not the video, please help with this, if you want I’ll give you access so that you can see for yourself
Ok, sorry, yes it works, it was my mistake that when I pasted the code in functions I didn’t realize that the page was being translated into Spanish and the code was wrong, but now corrected, the file works but not the categories, it is say they are shown in the dropdown, but when you select any category it throws this error: “This is a bit embarrassing, isn’t it? We can’t seem to find what you’re looking for. Maybe searching can help.” at the moment only the file works. It is important that people can search by categories
You can navigate to Settings > Permalinks and click the Save Changes button, it may work, if no luck, could you share the admin credentials via this form privately? I will have a look into it.
I’m sorry to bother you again, I don’t know what happened, but the code you gave me worked fine, but now having it in functions of the child theme, it eliminates the main menu, that is, without code I have the main menu working fine, but it doesn’t work of page of archives and categories, with the code it works categories and archive but the menu is not visible, it may be a reason for the last update?
I have privately passed you some user passwords as an administrator so that you can take a look at it.
I had to go back to version 5.9.3 of WordPress, because apparently the latest 6.0 update is not compatible or gives an error with the code you gave me. now it is working, but it is not good to have wordpres outdated. however, I will be waiting for any other suggestion from you or to modify some of the code you sent me. Thank you.
Hello,
I improved the code, it should work fine with the WP 6.0 https://pastebin.com/UeV8d875
Let me know if it works for you.
Hello – I believe I may have messed up my Video Tag Slug. I have it set to performer in both permalink settings and the misc section, yet it still occasionally defaults back to “perfomer_slug” in various places of the site. The site is www.justthegays.com
Hello,
Could you show what exactly you asked for? I’m not sure I fully understand the question.
Thanks.
Sorry for being unclear. I have both “tag_base” in the permalinks section and “Video Tag Slug” in Misc Customization set to “performer”. That said, if you click on the All Performers button in the navigation menu, most (if not all) of the performer links go to a 404 page. The issue is sporadic (sometimes a link works, sometimes it doesn’t), but can you advise if I have something setup incorrectly?
Did you change “video_tag” to “performer”? if so, you will need to navigate to Settings > Permalinks and hit the Save Changes button, it may work.
I hope that helps.
Yes, both the video_tag slug and tag_base (in permalinks) are set to performer. This did not resolve the issue.
Hello,
I’m not sure I fully understand your trouble, I can see all tags are working fine, if possible, share with me the screenshots of the issue, I will have a look into it.
Thanks.
Hi I am loving this theme for my website, just 2 quick issues/questions.
1 – Whenever I share a tweet inside text of my post, there is a huge empty space before the tweet, for reference kindly visit https://paktvonline.net/imran-khan-demands-explanation-from-the-biden-administration/
2 – I know how to show Google ads in the sidebars. However, is there an efficient method to display Google ads inside the text of a post?
Thanks
Hello,
1. You can paste this CSS snippet to Appearance > Customize > Additional CSS field to fix it.
2. It is possible but I’m afraid you would need to hire a freelancer, you will need to customize a few things.
I hope that helps and please renew support if you need any assistance.
Thanks.
Hi, Can you kindly provide link to the css snippet again, the current link isn’t working Thanks
.wp-block-embed__wrapper .embed-responsive:before{
padding: 0;
}
Thanks it works perfectly.
Sir sorry I figured out all the widget area was named block and under the right homepage
Thanks and great script nice to handle Regards Albert
Hello Albert,
I’m glad to know you found that, however, the Gutenberg Optimized is not ready yet, all widgets of the theme might not work fine in the Gutenberg editor, if you want to switch to the default widgets, you may activate this plugin and all widgets can be found from Appearance > Widgets page.
Please let me know if you need any assistance, don’t open multiple comments, just reply to this comment thread 
Thanks for your purchase.
Sir sorry for my quastions, before I already figured out The last one in my blog page there is a widget recent post and search but I could not find theme in my widget area and also the page builder the are not viisable but hidden Any help would be great
regards Albert
also my blog page is not in balance in responsive mode the images are 15 or 20px out of the container to the left
I check everything in the script css and could not figured out some different in mine.. You have for me any idee to look in? any help would be great
https://www.norbertdikkeboom.nl/regards Albert
Hello, I am having problem on video pages. The read more part of the post appears by default. Due to which the content of the post and comments etc are over lapping See for example: https://paktvonline.net/samaa-tv-live-online-stream/
Kindly tell me how to resolve this issue
Hello,
You should update the theme to the latest version: 3.4.3.9, the issue was fixed.
I hope that helps.